Domestic Abuse Help

Many national organisations exist to offer domestic abuse help to you, whether as a victim, survivor, perpetrator or someone concerned about a person you know. But if you are in immediate danger, you should call the police on 999. It may also be possible to seek advice from your doctor, health visitor or midwife.

We have compiled a non exhaustive list of national support agencies and organisations available to you.

Specialises in offering a free, fast emergency court injunction service to survivors of domestic abuse and violence whatever your financial circumstances

To contact the NCDV call 0207 186 8270 or 0800 970 2070 (and press Option 1)

Text: ‘NCDV’ to 60777

Fax 020 7160 9383

Email: office@ncdv.org.uk (for general enquiries)

One of the services offered by Refuge, a female adviser will listen to you in confidence, empower you to understand your options and support you in making decisions about the future. The adviser can help you find a refuge place or other specialist services.

The free National Domestic Abuse Helpline is available 24 hours a day, all-year-round on: 0808 2000 247.

Online chat is available Monday to Fridays, between 3pm and 6pm.

Email: via a contact form on its website or that of Refuge.

The ManKind Initiative offers support to male victims, to enable them and any children to escape from the domestic abuse. The charity, which is funded by donations from the public, runs a national helpline with a trained team providing practical advice, information, signposting and emotional support to victims or concerned friends, family members and work colleagues.

ManKind offers a one-day training course and other support services for professionals who support men enduring domestic abuse.

For confidential help, male victims of domestic abuse should call: 01823 334244

Further information is available on ManKind’s website.

Runs refuges providing emergency temporary accommodation for women and children fleeing abuse, as well as supporting women in their homes or in a safe place elsewhere. Has domestic violence advocates to help women through the justice system by helping them give statements, attend court safely or testify against the perpetrator.

A range of contact options are given on Refuge’s website.

A federation of more than 180 organisations providing almost 300 local services to women and children. Women’s Aid places great emphasis on helping you understand and respond effectively to domestic abuse. It has published the free Survivor’s Handbook to provide information for women on housing, money, help with children and legal rights and other issues. Women’s Aid also conducts research to “lead the way” in evidence and data on domestic abuse.

For information and support, email helpline@womensaid.org.uk or search the Domestic Abuse Directory for your local domestic abuse service.

For other contact options, including links to sister federations in Wales, Scotland, Northern Ireland and the Republic of Ireland, go to the Women’s Aid website.

This organisation’s prime role in the field of domestic help abuse is to provide women with the legal advice and information they need to understand and use the law within their legal rights. Rights of Women requests you telephone for legal advice as it cannot give it by email, face-to-face or in writing.

For family law, the number for London residents is: 020 7608 1137.

The number for women in England and Wales is: 020 7251 6577.

For criminal law advice, women throughout England and Wales should call: 020 7251 8887.

Should you wish to email or write, the contact details are:

Email: info@row.org.uk

More contact information, including line opening times, is given on the Rights of Women website.

Dedicated to ending domestic abuse, SafeLives provides research, training and support to frontline domestic abuse services and professionals. The organisation also promotes programmes to help perpetrators change their behaviour.

General enquiries, call 0117 403 3220 or email info@safelives.org.uk

Other contact options are given on SafeLives’ website.

An independent charity, Victim Support provides free confidential support 24 hours a day, 365 days a year if you have been affected by crime and traumatic events, including domestic abuse and violence. The organisation aims to help you cope and recover from your awful experiences, however long ago they occurred and regardless of whether you have told the police or anyone else about the abuse.

The charity has independent domestic violence advocates (IDVAs), supported by specialist volunteers, who help you to decide what action you want to take. They often support survivors through the criminal justice system. Victim Support, which tailors its services to meet local needs, also runs domestic abuse outreach services to provide practical and emotional support and co-ordinate support from the health, police, hospitals and other community services.

The charity’s free, year-round support line for victims in England and Wales is: 0808 1689 111. The Victims’ Information Service is also free and on: 0808 1689 293.

You can find the contact for your nearest Victim Support team, and links for help in Scotland and Northern Ireland, on Victim Support’s website. Live chat, online support and other resources are also available on Victim Support’s website.

This domestic abuse help service is for perpetrators and those supporting them. Advisors on the Respect Phoneline will listen to you without judgement and are available to offer confidential and honest advice to help you – or the person you are supporting – to stop being violent.

The free help line is: 0808 8024 040.

Respect also offers a webchat service and email support via the charity’s website.

Respect also runs a Men’s Advice Line to offer domestic abuse help to male victims, with a focus on increasing their safety and that of their children (if any). The charity’s advisors will listen to you, and can give non-judgemental, confidential support, practical advice and information about services which will help you.

The advisors also take calls from frontline workers, and concerned friends and family members supporting male victims.

The free advice line is: 0808 8010 327.

The helpline is backed up by email and webchat services.

Full information is available on the Men’s Advice Line.

Galop exists to help those who are lesbian, gay, bisexual or trans-plus (LGBT+) suffering domestic abuse, or biphobia, homophobia, transphobia or sexual violence. The independent group offers a safe space to talk – anonymously if you wish – and explore your options, including plans to make you safer.

The charity pledges it will never pressure you into taking any action you are uncomfortable with, but is also prepared to act on your behalf and try its hardest to achieve the outcome you want. It will also support you through the criminal justice system, including compensation claims.

The free domestic abuse helpline is: 0800 9995 428.

Email: help@galop.org.uk

Online services and other information can be found on Galop’s website.