- Call: 0800 970 2070
- Text: NCDV to 60777
- Email: [email protected]
Please note that Internet Explorer is no longer a supported browser so we cannot guarantee the integrity of our website when using it. Please use an alternate browser like Edge or Chrome.
Access ASSIST Online Injunction Database
Click here to leave training feedback
-or-
Make a Referral Using the Form Below:
NCDV aim to help you make an application for a civil protection order (sometimes known as an injunction) as quickly as possible. We provide an outline of our procedure below but because everyone’s story and circumstances are different, some steps might be more complicated. We will explain them fully when we speak.
Legal language can be confusing but when you apply for an injunction, you become the “applicant” and the person that you’re seeking protection from, is the “respondent”.
The Family Law Act 1996 states that the respondent needs to be personally connected to you, known as an “associated person”.
An associated person could be a current or former partner, someone you share a child with, or someone you have a family-type relationship with. If you’re unsure about the personal connection, we can help assess this with you on the phone.
For an emergency application there has to have been a recent use or threat of physical violence
In some circumstances we can apply for an emergency application which means the respondent will not be aware until the order is served on them. They do, however, have the opportunity to contest the order in court at a later date. It is usually only a recent use or threat of physical violence within the last 10 days that will entitle someone to make an emergency application (this may be extended if there are bail conditions or the respondent has been in prison etc). There are non-emergency orders you can apply for too, which take a bit longer. We will explain the most suitable option for you depending on your situation.
If you are eligible for legal aid we will work alongside a firm of solicitors
NCDV’s Solicitors' Panel consists of Legal Aid solicitors who will provide you with publicly funded legal representation. The Legal Aid Agency (LAA) has recently stated that nearly everyone is entitled to legal aid on the basis that those with higher earnings or capital will be asked to make a contribution to the cost. Those on a low income may be entitled to full legal aid without contributions. We can help you work out your situation when we speak to you. Any potential contributions are only ever payable to the LAA – our service is provided 100% free of charge.
If you are not eligible for legal aid we will help you for free.
If you are not eligible for legal aid, or cannot afford the Legal Aid contributions, one of our caseworkers will prepare your witness statement and the relevant documents for court completely free of charge and talk you through the process. We will also signpost you to services that can attend court with you to offer you support, if this is available in your area.
Once we have assessed your situation, one of our caseworkers will take a statement from you (over the telephone)
As soon as we receive your referral, we will contact you to discuss whether a civil order is the best course of action for you. Next, we will prepare a statement that sets out why you need the injunction. NCDV will also help you arrange how the order is served on the respondent. This is explained in more detail by the helpline adviser and caseworker.
Make a referral using Refer Direct our award winning referral portal