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    About Our Training

    About Our Training 1

    Why NCDV?

    Our domestic abuse training has been developed to meet the need for high quality training around the issues of domestic abuse and coercive control, civil protection orders and managing the problem in the workplace.

    Our training programmes have been developed utilising more than twenty years of knowledge and experience and they are designed to meet the needs of agencies and professionals who work with victims and survivors of domestic abuse, and employers from across the private, public and third sectors. 

    If you have any queries or would like to discuss your training requirements, you are welcome to contact us at: [email protected]

    Training Philosophy

    We currently train around 12,000 police and professionals every year from a wide range of services, including police and emergency services, NHS, social care, domestic abuse organisations, schools and universities. We understand that you will be working with a wide range of people who are impacted by domestic abuse, including women, men, children and young people, those from ethnic minority communities and members of the LGBTQ+ community. Our training does not come from a particular philosophical or political perspective. There are organisations in the sector better qualified to talk about this. We focus on giving you the information you need, whilst gearing our training towards your client group when possible.  

    Quality Assurance

    The training team at NCDV consists of experienced and qualified trainers with long backgrounds in domestic abuse service provision or policing. This small team hold some impressive qualifications including qualifications in Education & Training, teaching in Further Education, MA in Domestic & Sexual Violence, psychotherapeutic counselling, substance misuse, and others. The team is led by the National Training Manager, soon to begin her PhD in domestic abuse. 

    Number of delegates per session

    We can be flexible about numbers. Much depends on the training session you opt for and the prior knowledge of the delegates. In our longer sessions we want our delegates to have space to interact and ask questions. As a general rule, we take up to 50 staff for a 1hr briefing, and around 20 staff in sessions of 4hrs or longer. 

    Evaluation

    Before each training event, delegates will assess their current level of skill and knowledge in the subject area, and again when the training is complete to assess the progression of learning, and the style, content and usefulness of the training. The person responsible for arranging and booking team training (except our free 1-hr training) will receive information from individual evaluation forms. These evaluations inform the ongoing development of our training programmes and staff.

    Charging Policy

    Course Fees

    Costs are listed with the course descriptors and competitively priced. We are always happy to discuss longer training sessions or bespoke sessions tailored to your individual requirements, such as linking training specifically to mental health or substance misuse.

    Payment Method

    Invoices will be issued after training has been arranged. Payment should be made in full 7 days prior to the arranged training date.

    Cancellation

    Training that is chargeable can be cancelled or rearranged at no additional charge up to 7 working days prior to the training event. After this, the full fee is payable. 

    Additional Information

    • All delegates will receive an electronic training pack which will include copies of presentations, handouts and other relevant information, with the exception of our free 1-hr civil protection order training.

    • Delegates receive a course participation certificate.

    • Training events commence promptly, so please be on time.

    Types Of Training We Offer

    Free 1hr
    Training

    We have a team of dedicated specialist trainers located around the country. They provide interactive remote training and bespoke in-house training to the police and support agencies, free of charge.

    Employer/HR Toolkit

    By equipping your HR team with the right knowledge and tools, you can create a supportive and safe environment for all employees.

    Domestic Abuse Briefing

    This 1-hr remote briefing is suitable for those who require a brief understanding of the subject, such as reception or call-centre staff or those who may occasionally encounter people affected by domestic abuse.

    Domestic Abuse Awareness

    This remote training course is suitable for those who come across victims and survivors in their work and need a basic knowledge of the subject in order to respond and signpost appropriately.

    Domestic Abuse Training for Professionals

    This remote training is beneficial for professionals who routinely work with victims and survivors of domestic abuse and require an understanding of how to respond to disclosures, manage risk, and signposting options

    Advanced Domestic Abuse Training

    This remote training will benefit frontline and other professionals who already have a good awareness and understanding of domestic abuse and wish to enhance their skills and knowledge.

    Enquire Today

    Investing in domestic abuse training for your HR team is crucial for creating a supportive workplace. Fill out the form to learn more about our training packages, schedule a consultation, or ask any questions. Our team is here to assist you every step of the way.

    Training Enquiry

    By Fiona Bawden, Times Online (8th May 2007)

    “Steve Connor, a student at City Law School, is a man on a mission. Six years ago he was a fairly directionless 27-year-old. Today, as well as taking the Bar Vocational Course, he is chairman of the National Centre for Domestic Violence, a ground-breaking organisation that he dragged into existence after a friend could not get legal help to protect her from an abusive partner.

    Connor’s route to the Bar has been circuitous. In 2001 he returned from a year in Australia (he says that he would not dignify describing it as a gap year), and took a job as a process server in South London. The job (“I just saw it advertised in the paper”) was not quite as dull as it sounds. On one occasion he was threatened with a machete, on another, he was nearly stabbed by a man he had arranged to meet on Clapham Common to serve with a non-molestation order: “He’d seemed really friendly on the phone…”

    The turning point in his life came when a friend, who was being abused by her partner, turned to him for support. Connor went with her to the police. She did not want to press criminal charges so the police suggested that she visit a solicitor to take out a civil injunction. “We must have seen 12 solicitors in a morning. We just went from one to the next to the next to the next. Everyone was very eager to help until we sat down to fill in the forms for the legal aid means test,” he says. The woman, who had a small child, did not qualify for public funding. But, Connor says, her financial situation as it appeared on paper did not bear any relation to her financial situation in reality. “She had a part-time job and she and her partner owned their home. Yet she didn’t have any money. Her boyfriend was very controlling and controlled all the money; he kept the chequebooks and didn’t let her have access to the bank account.”

    The injustice of the situation got under Connor’s skin. “I just couldn’t believe that there was no help available to people who did not qualify for public funds but could not afford to pay.

    I just kept feeling that this must be able to be sorted if only someone would address it.”That “someone” turned out to be him.

    In 2002, thanks entirely to Connor’s doggedness, the London Centre for Domestic Violence was formed. It started out with him and a friend, but is now a national organisation, covering 27 counties, and has helped approximately 10,000 victims last year to take out injunctions against their partners.

    NCDV now has nine full-time staff, 12 permanent volunteers and has trained over 5000 law and other students as McKenzie Friends to accompany unrepresented victims into court. We have also trained over 8000 police officers in civil remedies available regarding domestic violence. The National Centre for Domestic Violence (NCDV) has branches in London, Guildford and Manchester and is on track to have branches in 16 areas within the next two years.

    NCDV specialises exclusively in domestic violence work and could be characterised as a cross between McDonald’s and Claims Direct. The high degree of specialisation means that its processes are streamlined: clients can be seen quickly and the work is done speedily and cheaply. “Sometimes, we will have one of our trained McKenzie Friends at a court doing 10 applications in one day,” Connor says.

    Clients are not charged for the service. NCDV staff take an initial statement: clients who qualify for legal aid are referred to a local firm; those that don’t get free help from the centre itself. It runs on a shoestring, heavily reliant on volunteers and capping staff salaries at £18,000 a year.

    Steve expects to qualify as a barrister this summer and hopes that having a formal legal qualification will give the centre added clout. “We are already acknowledged as experts and consulted at a high level, so I thought it would be helpful if I could back that up by being able to say I’m a barrister,” he says. He is just about to complete a one-year full-time BVC course at the City Law School (formerly the Inns of Court Law School) and, all being well, should be called to the Bar in July. Although Connor sees his long-term future as a barrister, he says that he has no immediate plans to practise. “I want to get NCDV running on a fully national level. Then I may take a step back and have a career at the Bar.”