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    NameOrganisationContentRatingDate Submitted
    Carol RichellThe Next Chapter
    Carol Richell Rating: 5
    Always quick to respond and resolve situations requiring urgent attention. So many of our clients are safe because of your input. Thank you so much
    17th February 2025
    Izabela NowosinskaHertfordshire Police
    Izabela Nowosinska Rating: 5
    I attended an incident where I dealt with a vulnerable female who reported a domestic abuse related assault. The female was unsure at first whether she would like to support action and provide a statement. I am so delighted that the female has engaged with NCDV and has been able to enquire about a non-molestation civil order in order to safeguard herself and her family. Thank you NCDV for such prompt and essential service to support victims of Domestic Abuse
    17th February 2025
    Seema DesaiJigsaw4u
    Seema Desai Rating: 5
    Fab service, quick and easy to use. Much appreciated during these hard times.
    17th February 2025
    Mary OnyejuruwaHarbour Support Services
    Mary Onyejuruwa Rating: 4
    The service was very prompt and provided the client with peace of mind.
    14th February 2025
    Michelle BarnesLancashire county council
    Michelle Barnes Rating: 5
    Amazing really helpful protecting women
    7th February 2025
    Suzie LaramanFortalice
    Suzie Laraman Rating: 5
    I have worked in domestic abuse recovery for over a decade. The referral service and support that NCDV offers to victims of domestic abuse is absolutely first class.
    7th February 2025
    Nicci Mansfield-JonesHelp and Care
    Nicci Mansfield-Jones Rating: 4
    The service has been very supportive of the gentleman who came into the Access Wellbeing Hub requesting NCDV's support from our team. The situation he is currently in is very difficult and the online service and subsequent follow up calls from the NCDV have been helpful, timely and efficient.
    7th February 2025
    Caroline WoodcockCARA - centre for action on rape and abuse
    Caroline Woodcock Rating: 5
    Great service for my client and very quick response to referral.
    7th February 2025
    Tom CallaghanWandsworth Early Intervention Service
    Tom Callaghan Rating: 5
    Quick and easy, I have been very worried for my patient in regards to a risky ex-boyfriend and his escalating behaviour. The fact it took minutes to complete the referral and I was notified within hours of the action taken was a huge relief and I'm so thankful that this service exists for people at risk of domestic violence. I will be sharing the resource with all my team in order to better safeguard and protect any future patients. Thank you for the valuable work you do.
    31st January 2025
    PC 274 Julia RANDLELincolnshire Police
    PC 274 Julia RANDLE Rating: 5
    Thank you for your assistance as always. On this occasion ref: 391150
    31st January 2025
    LauraMetropolitan Police
    Laura Rating: 5
    Such a fantastic service, cannot fault it. Highly recommend.
    31st January 2025
    Heather Reed-AspleyThe Elm Foundation
    Heather Reed-Aspley Rating: 5
    Very reliable and fast service. The professional is kept well informed. Very professional.
    31st January 2025
    Sian JenkinsBromford
    Sian Jenkins Rating: 5
    The speed of turn around between referral, first contact with the customer and action being taken is amazing. My customers have told me that this has made them feel safer very quickly.
    31st January 2025
    Dan purvorMetropolitan Police
    Dan purvor Rating: 5
    Very fast and easy referral for victims nearly every time next day solutions
    31st January 2025
    Liz McGarvaDerbyshire WISH
    Liz McGarva Rating: 5
    This is the first time I have used this service. I am amazed at the speed of response and support given. I will definitely be using this service in the future and recommending it to my colleagues. Keep up the excellent work.
    31st January 2025
    Callum ThompsonNorthumbriapolice
    Callum Thompson Rating: 5
    NCDV referral form is easy to use and effective for victims of crime.
    31st January 2025
    PC 30314 RAHMANCheshire Constabulary
    PC 30314 RAHMAN Rating: 5
    Fantastic organisation
    31st January 2025
    JANE MICHELLE AMEYMedway Council
    JANE MICHELLE AMEY Rating: 5
    a very quick service for those we support. NCDV make contact straight away and never fail to update me. thank you as always NCDV.
    31st January 2025
    Kelly WoodHabs
    Kelly Wood Rating: 5
    Great support and very quick at contacting clients and updating referrers.
    27th January 2025
    Lianne HughesDASU (Domestic Abuse Safety Unit)
    Lianne Hughes Rating: 5
    Really fast at contacting client and actioning. Thank you so much.
    24th January 2025
    Lisa DoveyYOUTRUST
    Lisa Dovey Rating: 5
    Timely and Professional service.
    24th January 2025
    PC David McPhersonLincolnshire Police
    PC David McPherson Rating: 5
    Fast and effective work! Referral submitted just six days ago! Very impressed with the speed of the work and progress made on this case. Will be using this referral service again!
    24th January 2025
    Zain SidatNew Futures Project
    Zain Sidat Rating: 5
    The efficiency of the staff at NCDV is second to none dealing with incoming referrals in a matter of hours. The advice and guidance has helped me during placement as a social work student and updates are consistently provided via email allowing me to update our own system on outcomes.
    24th January 2025
    Carol LioneBasildon Council
    Carol Lione Rating: 5
    very quick to reply and help - very good service
    24th January 2025
    Angelique Hartigan-HammondDWP
    Angelique Hartigan-Hammond Rating: 5
    Such a quick and easy service with great communication to support customers in difficult situations in a timeframe that really makes a difference.
    24th January 2025
    Mopinre Akinola-OlabanjiBirmingham and Solihull Women's Aid
    Mopinre Akinola-Olabanji Rating: 5
    NCDV offers very timely and prompt service. Additionally, they offer lots of follow up and sharing of update.
    24th January 2025
    Alison CouttsHerts Police
    Alison Coutts Rating: 5
    Very efficient
    24th January 2025
    julie RobinsonImpact Family Services
    julie Robinson Rating: 5
    Great service as usual. always kept in the loop of the process. Such an easy process from start to finish.
    24th January 2025
    Maxime O'MalleySolace Women's Aid
    Maxime O'Malley Rating: 5
    NCDV have been great in obtaining injunctions for my Service Users. They are always very efficient and always understand the gravity of the situation. I always recommend them to my Service Users.
    24th January 2025
    Bethany Jo FoxCumbria Police
    Bethany Jo Fox Rating: 5
    Excellent service. Referral submitted on 22nd Jan 2025 and within an hour an email had been received to state a solicitor had been appointed. Email the following day stating all paperwork had been sent to a solicitor to take the case to court. Excellent and efficient service to help support victims
    24th January 2025
    Paul BaldockWiltshire Police
    Paul Baldock Rating: 5
    Swift service and updates have been consistent throughout. This is a useful tool when dealing with domestic investigations and adds the extra layer of safeguarding to the victim.
    24th January 2025
    Courtney EatheringtonWomen's aid
    Courtney Eatherington Rating: 5
    The process was incredibly fast, and I couldn't be more thankful for the support you have provided, and the survivor is equally grateful. The work you do is invaluable, and we truly appreciated everything. Thank you for all that you do.
    24th January 2025
    Gemma CarpenterSafe2Speak
    Gemma Carpenter Rating: 5
    Really smooth and victim focused service. Client very happy.
    24th January 2025
    Alice GThe Next Chapter
    Alice G Rating: 5
    Prompt and keeps you informed along every step of the way.
    24th January 2025
    Samantha RichardsonLeicestershire Police
    Samantha Richardson Rating: 5
    I have received an email about a referral that I sent in November 2024. This has gone to court and has been successful. I appreciate the work that the NCDV and like that they keep in officers update with the cases
    24th January 2025
    PC 420 STEVENSNorfolk Constabulary
    PC 420 STEVENS Rating: 5
    Amazing service as always.
    7th January 2025
    Shanaz khanBirmingham and solihull womens aid
    Shanaz khan Rating: 5
    Quick response and informative, making the process as quick and easy as possible for the client
    7th January 2025
    Samantha RichardsonLeicestershire Police
    Samantha Richardson Rating: 5
    From submitting the request to NCDV to getting the paperwork completed for the non-molestation order it hasn't taken very long at all. The service has been very good.
    7th January 2025
    Emma WilsonChildren's Services
    Emma Wilson Rating: 5
    Thank you for all of your assistance to support a vulnerable person and make her feel safer in her own home. An amazing service and one I have shared with colleagues!
    7th January 2025
    Brendan MulrooneyMet Police
    Brendan Mulrooney Rating: 5
    First time I have used you and i think that it's amazing and may actual help the victim.
    7th January 2025
    PC STOTT 1929Northumbria Police
    PC STOTT 1929 Rating: 5
    This is a great service and tool to use
    7th January 2025
    Leo MurphyThames Valley Police
    Leo Murphy Rating: 5
    Thank you very much for your help. The victim of DV was extremely.ely grateful that she was given hope through your service and said to Mr that she did not expect you to be so swift and professional. Thanks again, males our job easier!
    7th January 2025
    Mel WalmsleyKirk Fenton Parochial C of E Primary School
    Mel Walmsley Rating: 5
    I have been blown away by the speed and efficiency of this service at what could potentially have been a very worrying time for one of my families with the school holidays. Thanks so much!
    18th December 2024
    Heather Reed-AspleyThe Elm Foundation
    Heather Reed-Aspley Rating: 5
    Unbelievable quick and easy to refer and get a result. This must be a lifeline for the clients accessing it. Many thanks
    18th December 2024
    Karen WorthingtonKirklees Children Social Care
    Karen Worthington Rating: 5
    Excellent service
    18th December 2024
    Anthony TrickerClarion Housing
    Anthony Tricker Rating: 5
    I made a referral for a client 12/12, paperwork completed and sent to solicitor for a non-mol by 13/13. Excellent service provided for my client
    18th December 2024
    SarahSocial services referral
    Sarah Rating: 5
    The support I have had has made a huge difference to my life when I felt very vulnerable. Thank you so much to all
    18th December 2024
    PC 18057 Diana GraszekDevon and Cornwall Police
    PC 18057 Diana Graszek Rating: 5
    I am gobsmacked!! NCDV have completed the referral and request in no time!! local referrals took forever long with number of forms and NCDV with short referral form have done more and quicker! Absolutely recommend to anyone! Thank you NCDV!!
    18th December 2024
    DC Ranulph DigginsMet Police
    DC Ranulph Diggins Rating: 5
    I have made several referrals. I appreciate how swift the response from NCDV and their feedback as to the complainant's cooperation. Although appreciate it has a safeguarding function, some victims have found it hard to call the NCDV back and have to wait for the NCDV to call them.
    18th December 2024
    JoNSDAS
    Jo Rating: 4
    Really easy to refer, really pleased with result today, my client was granted a NMO with the help of a solicitor through NCDV
    18th December 2024
    Luke WilsonNorthumbria Police
    Luke Wilson Rating: 5
    Quick and efficient response
    18th December 2024
    CadiLeeds Mind
    Cadi Rating: 5
    NCDV worked quickly and efficiently to support my client with what they needed. I can't thank them enough for picking up the case and arranging solicitor support within two hours of my referral to them. Brilliant service.
    6th December 2024
    Katie KirbyWestfields Junior School
    Katie Kirby Rating: 5
    Thank you for the fantastic work you do in not only supporting families (very efficiently too!) but for raising awareness and educating others on such an important topic. I have been amazed by the fast responses and quick call to action from your team, what a valuable asset to be able to refer vulnerable families to!
    6th December 2024
    EmilyWycombe Women's Aid
    Emily Rating: 5
    Always so prompt at replying to referrals.
    6th December 2024
    Emma raybouldHealth visiting
    Emma raybould Rating: 5
    Extremely helpful for my client and quick service!
    6th December 2024
    Emma raybouldHealth visiting
    Emma raybould Rating: 5
    Extremely helpful for my client and quick service!
    6th December 2024
    Isabel Cristina BeiboerSurrey County Council
    Isabel Cristina Beiboer Rating: 5
    NCDV is n amazing organisation which supports DA survivors efficiently, speedily and with great empathy.
    6th December 2024
    Maks HoqueMetropolitan Police Service
    Maks Hoque Rating: 5
    I just wanted to say a big thank you for your help with a victim of domestic. My colleagues and I and I'm sure indeed out organisation always appreciete the help you provide to our victims. Many thanks
    6th December 2024
    Maks HoqueMetropolitan Police Service
    Maks Hoque Rating: 5
    I just wanted to say a big thank you for your help with a victim of domestic. My colleagues and I and I'm sure indeed out organisation always appreciete the help you provide to our victims. Many thanks
    6th December 2024
    Simon WebbAnchor Centre GP surgery
    Simon Webb Rating: 5
    So quick and easy to make a referral with rapid response and outcome.
    6th December 2024
    Rachel PickeringCheshire West Domestic Abuse Intervention and Prevention Service
    Rachel Pickering Rating: 5
    Prompt response and contact with client. Client was happy with contact and felt supported to make a statement.
    6th December 2024
    Rachel PickeringCheshire West Domestic Abuse Intervention and Prevention Service
    Rachel Pickering Rating: 5
    Prompt response and contact with client. Client was happy with contact and felt supported to make a statement.
    6th December 2024
    Sue O'FlinnStop Domestic Abuse
    Sue O'Flinn Rating: 5
    This is an amazing and potentially life saving service. Thank you so much for everything you do.
    6th December 2024
    NATALEE JOHNSONCOMPASSION.ORG
    NATALEE JOHNSON Rating: 5
    Very helpful as always.
    6th December 2024
    Tracy WhitlamCafcass
    Tracy Whitlam Rating: 5
    I cannot believe how quick this service was and is assisting a parent I am working with within Private Law Proceedings. A very invaluable service that has only recently become aware to my organisation but we will be using very frequently to support survivors of domestic abuse.
    6th December 2024
    Simon ROGERSDorset Police
    Simon ROGERS Rating: 5
    Simply a fantastic service which I cannot rate highly enough.
    6th December 2024
    Jac PlantSouth Yorkshire Police
    Jac Plant Rating: 5
    Great service
    6th December 2024
    Jac PlantSouth Yorkshire Police
    Jac Plant Rating: 5
    Great service
    6th December 2024
    Jac PlantSouth Yorkshire Police
    Jac Plant Rating: 5
    Great service
    6th December 2024
    PC BottWEST MIDLANDS POLICE
    PC Bott Rating: 5
    I made a referral for a female who was a victim of high risk domestic violence. The response was fantastic, within a few hours I had an email that NCDV will be supporting this individual to implement a Non-Molestation order. A speedy response is so essential for victim's of crime to be guided to make the right decisions to safeguard themselves from further harm. I have also been informed that I will be updated of any further support offered.
    6th December 2024
    PC BottWEST MIDLANDS POLICE
    PC Bott Rating: 5
    I made a referral for a female who was a victim of high risk domestic violence. The response was fantastic, within a few hours I had an email that NCDV will be supporting this individual to implement a Non-Molestation order. A speedy response is so essential for victim's of crime to be guided to make the right decisions to safeguard themselves from further harm. I have also been informed that I will be updated of any further support offered.
    6th December 2024
    PC BottWEST MIDLANDS POLICE
    PC Bott Rating: 5
    I made a referral for a female who was a victim of high risk domestic violence. The response was fantastic, within a few hours I had an email that NCDV will be supporting this individual to implement a Non-Molestation order. A speedy response is so essential for victim's of crime to be guided to make the right decisions to safeguard themselves from further harm. I have also been informed that I will be updated of any further support offered.
    6th December 2024
    Kosar AlamHopian Formally Rotherham Rise
    Kosar Alam Rating: 5
    I think its an excellent service, the quick response time is amazing. I am sure it is very reassuring to service users.
    6th December 2024
    Kosar AlamHopian Formally Rotherham Rise
    Kosar Alam Rating: 5
    I think its an excellent service, the quick response time is amazing. I am sure it is very reassuring to service users.
    6th December 2024
    PC Iveswest yorkshire police
    PC Ives Rating: 4
    Really good quick and efficient service
    21st November 2024
    JASBINDER KAURPanahghar safehouse
    JASBINDER KAUR Rating: 5
    i am overall impressed on how quickly referral are picked up and victim contacted same day and the quick response we get back on what has been done.
    21st November 2024
    Aggie FisherIDVA services CCC
    Aggie Fisher Rating: 5
    Great services, quick and easy. Thank you
    21st November 2024
    PC McSorleyMetropolitan Police
    PC McSorley Rating: 5
    Easy website to use and make referrals.
    19th November 2024
    Gill OsmondNYC Early Help service
    Gill Osmond Rating: 5
    my client was traumatised and you talked her through this process, it was hard for her but you have made it as seamless as possible. This is never a painless process but thank you for helping her through it.
    19th November 2024
    Isabel Cristina BeiboerSurrey County Council
    Isabel Cristina Beiboer Rating: 5
    Very speedy, friendly and efficient service.
    19th November 2024
    MattIndependent
    Matt Rating: 5
    Talking to NCDV was the first step towards finally feeling safe and validated after a series of incidents that robbed me of my dignity, mental health and almost my family and freedom - not to mention the effect this has had on my family as well. I could not be more grateful to the staff members here who have helped and offered us support at every step of the way - the way NCDV operates should be the gold standard for all legal entities, public and private, and I would recommend them in a heartbeat. My family and I extend our sincere thanks for what you have done for us.
    15th November 2024
    Anna TownsendIslington Council - Housing Department
    Anna Townsend Rating: 5
    I cannot recommend NCDV highly enough. In fact I have never known any organisation (especially a not-for profit one) to act so quickly on a referral. The form was a cinch to complete, and within minutes I received confirmation they had accepted my case, and the very same day they interviewed and assessed my client. By the next day the non- Molestation order application had been made. Efficiency and speed at its best. I'm amazed, impressed and very grateful!
    15th November 2024
    Jaroslaw SawickiJaroslaw sawicki
    Jaroslaw Sawicki Rating: 5
    Fantastic service and support
    15th November 2024
    Lee DaviesCivil Service
    Lee Davies Rating: 5
    Fab, quick, efficient service
    15th November 2024
    Jessica PearseFearFree
    Jessica Pearse Rating: 5
    Quick and easy as always
    15th November 2024
    Ruth Haas EckersleyNorthern Care Alliance
    Ruth Haas Eckersley Rating: 5
    What a fantastic responsive easy to use service
    15th November 2024
    ChanCARA
    Chan Rating: 5
    I cannot believe how quickly you have managed to sort this out for our service user. I am literally sat here with tears of joy. You are like super heroes, keep doing what you do 🙂
    15th November 2024
    PC Mark BrennanNottinghamshire Police
    PC Mark Brennan Rating: 5
    I cannot praise this organisation enough. What a fantastic service it provides to victims, when they are at their most vulnerable. Such a quick and simple referral process, and they act so swiftly in contacting ans reassuring victims. Keep up the fantastic work!
    15th November 2024
    Julie ScahillSafe to Speak
    Julie Scahill Rating: 5
    good service
    15th November 2024
    T/DC 14713 WattsDerbyshire Constabulary
    T/DC 14713 Watts Rating: 5
    The NCDV have provided a fantastic service on many occasions after referrals were made for civil orders on behalf of victims. On the most recent occasion the applicant was contacted by the NCDV within 45 minutes of the referral being made by Police and the application heard in court within 10 days!
    15th November 2024
    Simon RugeAvon and Somerset Constabulary
    Simon Ruge Rating: 5
    I have made quite a lot of referrals to NCDV. I have always found them to be easy to refer to and have always provided updates when requested. The service users have always been happy with the help or the advice offered as a result of the referral and are always happier after NCDV's involvement.
    15th November 2024
    PC 3934 BurnsNorthumbria Police
    PC 3934 Burns Rating: 5
    This is a useful tool for victims. They are able to get a DV non molestation order quicker than the criminal process. Positive outcome for victims who are wanting to safeguard themselves from their abusive partner
    15th November 2024
    Marie Elizabeth PoxonAll Saints CofE Primary School
    Marie Elizabeth Poxon Rating: 5
    NCDV have been extremely supportive and helpful. They have updated me with the process 100% I have shared their robust responses & professionalism with other schools.
    4th November 2024
    ross marshmet police
    ross marsh Rating: 5
    i use this service most days within doing my normal job, whilst i know many of the people who initially want to be referred, then say that they don't want to or are unable. however the service that is given to the victims and the updates that i receive are amazing. you all should be proud of what you do and how you help victims of crime
    4th November 2024
    Eileen SweeneySefton Women's and Children's Aid
    Eileen Sweeney Rating: 5
    Amazing service. So efficient.
    4th November 2024
    Sharon HamiltonEaling Children Services.
    Sharon Hamilton Rating: 5
    The service/communication prompt.
    30th October 2024
    CharlottePersonal
    Charlotte Rating: 5
    Thank you for all your help. This service is absolutely lifesaving to women like myself. I now feel safe and protected. I also feel listened to. I can’t thank you enough.
    30th October 2024
    DanMet Police
    Dan Rating: 5
    I've been incredibly impressed with the service. When i get to a domestic your services are generally one of the first things i tell them about. The response time for calling the victims and putting plans in to action is very good. It's nice to offer something to people we deal with and be confident that they will deliver an efficient service. Thank you
    30th October 2024
    Diane Margaret FarrellThe Next Chapter
    Diane Margaret Farrell Rating: 5
    Great, speedy service. Kept updated at every stage
    25th October 2024
    NehaAnonymous
    Neha Rating: 5
    Em glad that they were able to support me.I went to court in June 2024 & got a 12mth Non-MOLESTATION ORDER.NCDV were caring, understanding,didn't judge, re-assured me & believe in me etc.They helped me how to make application guide me and encourage me to fight for myself.I strongly advise women/ men to speak out, report it to the police like I did,& be finally free of that person who abused you etc.Domestic Abuse/ Violence isn't acceptable in anyway shape or form.You deserve a life without being abused.I highly recomend NCDV they are very quick in making things happen ( injunctions/ non molestation order against your abuser.)Just want to say a big big thank you to NCDV in making it happen in getting a court order.
    21st October 2024
    DC gibsonNorthumbria Police
    DC gibson Rating: 5
    The NCDV are fantastic. Keep up the good work in all you do for victims.
    21st October 2024
    PC HUSSAINNottinghamshire police
    PC HUSSAIN Rating: 5
    Your service really is fantastic, I have had nothing but amazing feedback from the victims you have assisted.
    21st October 2024
    Linda HuskissonWWW.livingkeys.co.uk
    Linda Huskisson Rating: 5
    Had to put in a referral for a non molestation order, and the staff were amazing and very understanding. Also kept me up to date on the process.
    21st October 2024
    Christine MortonPudsey Bolton Royd Primary School
    Christine Morton Rating: 5
    Excellent service, thank you so much for supporting our schools vulnerable parent. Your service responded with care patience and respect very promptly which is what was needed. Thank you
    21st October 2024
    Emma PowerYou Trust
    Emma Power Rating: 5
    Excellent Service. Thank You.
    21st October 2024
    Rebecca ChambersDerbyshire Wish
    Rebecca Chambers Rating: 4
    The service provided to the client I referred was prompt and effective. She was allocated a solicitor who is supporting her with a non-molestation order. Communication with NCDV has been transparent and timely.
    21st October 2024
    Christine MortonPudsey Bolton Royd Primary School
    Christine Morton Rating: 5
    Excellent service, thank you so much for supporting our schools vulnerable parent. Your service responded with care patience and respect very promptly which is what was needed. Thank you
    21st October 2024
    PC 895 Richard EastwoodWest Yorkshire Police
    PC 895 Richard Eastwood Rating: 5
    I work in a domestic abuse department and would like to commend you on the hard work you do. When myself and colleagues make a referral on behalf of a complainant, we have noticed that you have contacted them very quickly and put things in place. This not only helps work toward protecting them, but also goes toward giving them confidence in the Police service and yourselves, as well as assuring them that making what may have been that first, vital difficult call so worthwhile. Thank you
    21st October 2024
    Linda HuskissonWWW.livingkeys.co.uk
    Linda Huskisson Rating: 5
    One of our ladies was desperate to get a Non Molestation order in place as she thinks partner is stalking her. She has now blocked him from everything. NCDV were amazing, not only did i put in referral, but also phoned and explained situation, they listened and put us through to another department, our lady was able to talk on the phone and explain. She was listened too, and NCDV also acted quickly and i was updated on the outcome. Thank you NCDV for your passion and support to get a non mol in place, although it isn't here yet, we are greatful for your quick response.
    21st October 2024
    Lamarah DeveyParagon
    Lamarah Devey Rating: 5
    Absolutely brilliant service - you get in touch with the clients referred so quickly and explain what they are entitled to/their options. In this case you have booked a Solicitor for a non-molestation order for my client. Thank you for your help.
    21st October 2024
    EloiseGreenwich children services
    Eloise Rating: 5
    Fantastic service, provided almost immediate support to the mother I was working with.
    21st October 2024
    PC HUGHES 1204Merseyside Police
    PC HUGHES 1204 Rating: 5
    Fantastic service, one recommendation would be to leave a comment when making a referral, for further details, for example 'will not answer withheld numbers' or 'does not have a phone so will be using someone else's mobile to take the call'
    21st October 2024
    Brendanmet police
    Brendan Rating: 5
    Always provide a good and quick service
    26th September 2024
    Neil MCNAMARANorthumbria Police
    Neil MCNAMARA Rating: 5
    Brilliant service, very easy and fast to make a referral,. This provides excellent legal protection which i as OIC may not have been able to put in place for the victim without NCDV support. They contact victim and keep you updated with the process. Cannot recommend this service highly enough.
    13th September 2024
    PC Faye Cartwrightmetropolitan police
    PC Faye Cartwright Rating: 5
    Efficient, quick and so easy to do. This really helps thoses victims that do not know what to do next to keep themselves safe. Brilliant service.
    13th September 2024
    Sara Bellnorthumbria police
    Sara Bell Rating: 5
    excellent service and extremely efficient as usual.
    13th September 2024
    NehaAnonymous
    Neha Rating: 5
    Em glad that they were able to support me.I went to court in June 2024 & got a 12mth Non-MOLESTATION ORDER.NCDV were caring, understanding,didn't judge, re-assured me & believe in me etc.They helped me how to make application guide me and encourage me to fight for myself.I strongly advise women/ men to speak out, report it to the police like I did,& be finally free of that person who abused you etc.Domestic Abuse/ Violence isn't acceptable in anyway shape or form.You deserve a life without being abused.I highly recomend NCDV they are very quick in making things happen ( injunctions/ non molestation order against your abuser.)Just want to say a big big thank you to NCDV in making it happen in getting a court order.
    13th September 2024
    Michelle DoweChanging Pathways
    Michelle Dowe Rating: 5
    Referrals are dealt with very quickly and professionally. Very valid service.
    13th September 2024
    SadieThe Basement Project
    Sadie Rating: 5
    Amazing service, very swift response following referral and the exact support needed was provided. Thank you.
    13th September 2024
    Samantha BettsStaffordshire Police
    Samantha Betts Rating: 5
    I really appreciate the updates I receive about the referrals I have made on behalf of others. I have not received this on previous referrals but my last two I have. It is good to know action is being taken.
    13th September 2024
    Margherita LoriA2Doinion
    Margherita Lori Rating: 5
    Excellent service
    10th September 2024
    PC Ethan FlemingNorth Yorkshire Police
    PC Ethan Fleming Rating: 5
    Great service. very helpful.
    10th September 2024
    Pamela SheridanFortalice
    Pamela Sheridan Rating: 5
    Excellent and very quick service when it is much needed. There is a huge need for the NCDV. Thankyou!
    10th September 2024
    rossMet police
    ross Rating: 5
    going to a many calls in which DV is an overarching concern. this is a great company and keeps me up to date will all my incidents that i report
    10th September 2024
    Zoe Katrina WilliamsZKW
    Zoe Katrina Williams Rating: 5
    NCDV are outstanding I got a 12mth Non-MOLESTATION ORDER back in June this year 2024.My doctor told me to contact NCDV,am glad I did.Thank you very much in helping & listening to me.
    10th September 2024
    ZoeVictim
    Zoe Rating: 5
    Referred to the NCDV by my doctor,so glad that they were able to support me.I went to court in June 2024 & got a 12mth Non-MOLESTATION ORDER.NCDV were caring, understanding,didn't judge, re-assured me & believe in me etc.Its almost 4mths on now & am taking every day as it comes.I strongly advise women/ men to speak out, report it to the police like I did,& be finally free of that person who abused you etc.Domestic Abuse/ Violence isn't acceptable in anyway shape or form.You deserve a life without being abused.I highly recomend NCDV they are very quick in making things happen ( injunctions/ non molestation order against your abuser.)Just want to say a big big thank you to NCDV in making it happen in getting a court order.
    10th September 2024
    Jack Emlyn JonesMetropolitan Police
    Jack Emlyn Jones Rating: 5
    Thank you for your help. Such a painless referral process for me, and so quick and effective in supporting the victim's non-mol. Also, I really like the fact that I was updated on the progress of the case.
    10th September 2024
    PC 0848 MANDY KEATINGWEST MIDLANDS POLICE
    PC 0848 MANDY KEATING Rating: 5
    Hi everyone at the NCDV. I refer many of then people that I deal with to you for non molestation orders, because you are so quick to call the clients. Literally it is a 24 hour turn around from referral to you calling the client and starting the application. I get regular updates of how the applications are going. I must admit, I do forget the names of the clients as I refer so many, but it's just very good to hear the update. Even though I work for West Midlands Police, I can make referrals for clients all over the country, and I made one for a lady in Wales yesterday, and you've already completed her paperwork, just fabulous. Keep up the good work! kindest regards kindest regards and many thanks, PC 0848 Mandy KEATING DA Desk Team 3 PPU Bournville Lane Police Station 341 Bournville Lane BIRMINGHAM B30 1QX
    10th September 2024
    PC 0848 MANDY KEATINGWEST MIDLANDS POLICE
    PC 0848 MANDY KEATING Rating: 5
    Hi everyone at the NCDV. I refer many of then people that I deal with to you for non molestation orders, because you are so quick to call the clients. Literally it is a 24 hour turn around from referral to you calling the client and starting the application. I get regular updates of how the applications are going. I must admit, I do forget the names of the clients as I refer so many, but it's just very good to hear the update. Even though I work for West Midlands Police, I can make referrals for clients all over the country, and I made one for a lady in Wales yesterday, and you've already completed her paperwork, just fabulous. Keep up the good work! kindest regards kindest regards and many thanks, PC 0848 Mandy KEATING DA Desk Team 3 PPU Bournville Lane Police Station 341 Bournville Lane BIRMINGHAM B30 1QX
    10th September 2024
    Ivonna PaganuzziClarion Housing
    Ivonna Paganuzzi Rating: 5
    Great service and always quick to respond to clients.
    10th September 2024
    Tracy BlackwellDads unlimited
    Tracy Blackwell Rating: 5
    I have completed a few referrals for my clients and the resonse it very quick and the email updates are great keep up the good work
    27th August 2024
    Jon SchofieldPolice
    Jon Schofield Rating: 5
    Outstanding, timely and effective communications and service. Consistent with previous experiences and decent customer service.
    27th August 2024
    Amy O'LoughlinNext Link
    Amy O'Loughlin Rating: 5
    Very grateful for this service and all the staff that work so hard and efficiently to respond to our staff and service users. Thanks for all you do and any info on how to make this experience better for the victims/survivors of DA always welcome.
    27th August 2024
    PC 0843 CAMPBELLDORSET POLICE
    PC 0843 CAMPBELL Rating: 5
    Another amazing service, assisting partner agencies and putting victims first as always so great full and appreciate all your time and hard work.
    27th August 2024
    Sadiqul ChoudhuryGrow Your Potential CIC
    Sadiqul Choudhury Rating: 5
    Very fast and responsive. Understanding as well and will answer as many questions as you ask.
    27th August 2024
    Adam O'BrienMerseyside Police
    Adam O'Brien Rating: 5
    This is the first time I have used the app and I am very happy with how quick they respond to the victim and the help they give them.
    21st August 2024
    James PryorDevon & Cornwall Police
    James Pryor Rating: 5
    This organisation is a great asset for the Police and victims of domestic abuse. The referral process is simple and communication from the NCDV staff is great with updates on the process and application. The victim feels supported throughout, thank you for all you do
    21st August 2024
    PC 27870 JONESStaffordshire Police
    PC 27870 JONES Rating: 5
    The service is very easy to use and the updates are greatly appreciated.
    21st August 2024
    Munira IslamHayshousing
    Munira Islam Rating: 5
    Very prompt and fast service. Excellent is all I can say. Call handlers are not condescending either (as is my experience with other govt departments) so that is a bonus. Thank you for all your help!
    21st August 2024
    Farhana KamailSADA
    Farhana Kamail Rating: 5
    Amazing service. They are very prompt with progress and update regarding referrals.
    19th August 2024
    Beth Sarmento RodriguesFearFree, Interpersonal Trauma Practitioner
    Beth Sarmento Rodrigues Rating: 5
    I have found this service to be very useful and supportive to clients referred through to them. I have received quick responses, regular updates and continued support.
    19th August 2024
    Kate DybalDEVON & CORNWALL CONSTABULARY
    Kate Dybal Rating: 5
    great Service! Professional approach to victims of DV, prompt response.
    19th August 2024
    Ivonna PaganuzziClarion Housing
    Ivonna Paganuzzi Rating: 5
    Speedy service, a solicitor was appointed the same day.
    19th August 2024
    Samantha RichardsonLeicestershire Police
    Samantha Richardson Rating: 5
    I spoke with a victim at midday via a video appointment. Once I'd finished the appointment I sent the referral through. By the end of my working day which was 17:00 the victim had been contacted by yourselves and relevant referrals were already in progress. I've been working in a Domestic Abuse department for the past months so I make many referrals on a weekly basis. The service is second to none, very quick and helpful. Thank you to all the staff.
    19th August 2024
    Pc Nick SpargoWiltshire Police
    Pc Nick Spargo Rating: 5
    I have recently had cause to visit a female following a report of historic domestic abuse offences. Having discussed the possibility of a applying for a non molestation order, I submitted a referral through NCDV app. Within 20 minutes of me submitting that request, a member of the NCDV team was calling the victim and was making arrangements to call her back once she was free to speak. I cannot ask for a better service than that.
    19th August 2024
    Sally WoolfeChanging pathways
    Sally Woolfe Rating: 5
    Amazing support given to victim. Victim was listened believed and support with the up most respect. Thankyou
    14th August 2024
    Abby ConlonGMP
    Abby Conlon Rating: 5
    Very responsive, reassuring for victims and helps safeguard vulnerable victims. An invaluable service.
    14th August 2024
    Lindsay McCabekirklees council
    Lindsay McCabe Rating: 5
    Amazing service, quick referral process with speedy contact being made to the applicant. Regular update to the referrer. highly recommend, always a good, professional service. Many thanks LM.
    14th August 2024
    Debra HullStop Domestic Abuse
    Debra Hull Rating: 5
    I find the service very professional, and as a professional working with my client it is extremely helpful that I am sent a email, updating me of where my client is in the process. Excellent service for victims and professionals.
    14th August 2024
    Keith YoungThe Maple Team, Dorset Police
    Keith Young Rating: 5
    As a DA Advisor, supporting High Risk DA Victims, I am forever grateful of the excellent service I continue to receive from the NCDV. I am constantly amazed at how quickly you are able to liaise with Solicitors to achieve emergency Orders to protect the really vulnerable DA Victims I support. I cannot rate the service highly enough. These individuals would be a lot less safer without you. Thank You.
    12th August 2024
    PC 2935 Alex JamesGloucestershire Constabulary
    PC 2935 Alex James Rating: 5
    The NCDV never fail to impress me when i make a referral, they are quick and attentive and their ability to secure positive results for victims is of huge benefit to policing. They are a real asset to protecting DV victims.
    5th August 2024
    Julie KynastonHousing Options at Ipswich Borough Council
    Julie Kynaston Rating: 5
    NCDV is the most efficient and fast way to get support in place for victims of Domestic Abuse. I am amazed by this service as a Housing Options Officer for a local authority as the first service to contact. NCDV Advisors make immediate contact (when safe to do so) and keep you informed throughout with accurate communication. I would recommend to all victims of domestic abuse and all services supporting victims going forward. To add; the training is specific and straight forward information explaining the referral process and the service they provide.
    2nd August 2024
    Jennie DellowAylesbury Womens Aid
    Jennie Dellow Rating: 5
    Excellent service as usual. I always find your service helpful and easily contactable.
    30th July 2024
    Ann PeaceyWarrington Borough council
    Ann Peacey Rating: 5
    The service has been so quick, fantastic service there when needed and feedback along the way.
    30th July 2024
    SimoneDerbyshire Victim Services
    Simone Rating: 5
    Such an amazing service. Fast, accessible and extremely supportive to service users.
    30th July 2024
    Marie ApplebySuffolk Constabulary
    Marie Appleby Rating: 5
    Thank you so much for your quick response and help with dealing with an extremely vulnerable victim. I cannot rate your service highly enough.
    30th July 2024
    Richard SimpsonDERBYSHIRE POLICE
    Richard Simpson Rating: 5
    Excellent response time. Victim has been protected swiftly.
    30th July 2024
    Jane AmeyMedway Council - housing options DA officer
    Jane Amey Rating: 5
    I cannot thank you enough for your swift response to the client and support with her obtaining a non molestation order. thank you so much
    30th July 2024
    PC 2768 Ben ALDOUSDORSET Police
    PC 2768 Ben ALDOUS Rating: 5
    Super simple to refer in, great communication, I have just had an update on a successful application. This is a fantastic service providing the victim with long term safeguarding. Will continue to use the NCDV. Highly recommend.
    30th July 2024
    PC PhillipsWest Midlands Police
    PC Phillips Rating: 5
    The service is quick, the staff are professional I would recommend this service to anyone.
    16th July 2024
    Carol RichellThe Next Chapter
    Carol Richell Rating: 5
    You guys are amazing! Each time I've made a referral you have phoned the client very quickly, sometimes before I've even ended the call to them. We are so grateful for this service.
    16th July 2024
    PSI 9437 Gayle MuizelaarNorthumbria Police
    PSI 9437 Gayle Muizelaar Rating: 5
    Service has kept myself and the victim up to date with the progress of the application
    16th July 2024
    SAMANTHA Grace DOWNTONRESTART HOUSING
    SAMANTHA Grace DOWNTON Rating: 5
    really enjoyed the training today, very interesting and good to know, looking forward to passing this over to my housing staff who work a lot with female victims of DV.
    16th July 2024
    Carol RobbGalton Valley Primary School
    Carol Robb Rating: 5
    Always professionally handled and a prompt response received. Thank you
    16th July 2024
    LiamMerseyside Police
    Liam Rating: 5
    Very easy service to use and the NCDV are very informative with updates when cases are progressed.
    16th July 2024
    diane moretonDerbyshire WISH Domestic abuse support services
    diane moreton Rating: 5
    I refer to your service quite a lot and you go above and beyond for our clients ,thank you so much we are so appreciative.
    16th July 2024
    LaraFoodbank
    Lara Rating: 5
    This service is brilliant. Really quick response and support for our clients. Excellent communication. Thank you so much
    16th July 2024
    KarenFreeva
    Karen Rating: 5
    I am extremely happy that my client has been successful in her non mol application. The process from start to finish has been very professional and I have been updated at every point from start to finish. Thankyou NCDV
    28th June 2024
    Rhian LewisWandsworth Borough Council/ Domestic Abuse Practitioner
    Rhian Lewis Rating: 5
    Really efficient service - thank you so much for prioritising this family's safety.
    28th June 2024
    maria CreminLBC
    maria Cremin Rating: 4
    I have used them several times Responded in a timely manner and kept me updated through the process
    28th June 2024
    Karen ThompsonVictim Support
    Karen Thompson Rating: 5
    The service that was provided with a quick response to the referral with excellent feedback regarding keeping the referrer informed. I have been advised from the service user that staff were very supportive, friendly and helpful. The service user referred also advised that explanations were given clearly and she was made aware of the next steps
    18th June 2024
    Keyli ClarkePrimary School
    Keyli Clarke Rating: 5
    A very fast and effective service. Highly recommended.
    18th June 2024
    Ugochukwu Prince Emeka-ChiemenemBirmingham Children's Trust
    Ugochukwu Prince Emeka-Chiemenem Rating: 5
    Speedy, informative and always willing to assist.
    10th June 2024
    Peter JonesDevon & Cornwall Police
    Peter Jones Rating: 5
    The referral process was so simple, a delight in comparison to many others. I have had a really fast response letting me know where things are up to. The client has been contacted and initial paperwork completed in under 24 hours. From my point of view, a really good service. The client has had a great service which I hope will increase her confidence and empower her. All of my colleagues who have used NCDV have only good things to say about the service. Please keep going.
    10th June 2024
    Angeline WrightCastle Hill Community Primary School
    Angeline Wright Rating: 5
    My first ever contact with NCDV in supporting a vulnerable family seeking help. As a referrer, I was myself rather anxious. The service that was delivered however has been impeccable. The family felt heard and respected and as a consequence, a little safer. what a remarkable achievement. Thankyou. testimony I received has left me speechless, it was
    10th June 2024
    PC 9251 Maypolice
    PC 9251 May Rating: 5
    Very quick and efficient
    10th June 2024
    Diane MoretonDerbyshire WISH
    Diane Moreton Rating: 5
    As a Domestic Abuse support worker I have referred to your service several times and you never fail to impress me. You contact people immediately when I refer them and they are always so appreciative and feel supported. Thank you so much
    10th June 2024
    Jolanta UlanskaGDASS
    Jolanta Ulanska Rating: 5
    Great communication and very quick service. Highly recommend
    10th June 2024
    Julian CadwalladerDorset Police
    Julian Cadwallader Rating: 5
    Fantastic support and updates throughout the process. Really is a great service that is being provided to the some of most vulnerable people in our society.
    29th May 2024
    Raffaella ProuetRefuge
    Raffaella Prouet Rating: 5
    This is a great service that deals with queries efficiently and professionally. The staff is also approachable and very helpful. Thank you for the support you provide to survivors of domestic abuse.
    29th May 2024
    Lisa NewensThe Bureau
    Lisa Newens Rating: 5
    Amazing service- very quick for the client! Regular updates from the service too which is really helpful. Thank you
    29th May 2024
    PC HILLHumberside Police
    PC HILL Rating: 5
    NCDV are a 5 star service protecting some very vulnerable people. It is a very speedy service from start to finish. I have received several emails about how the referral was progressing which included an outcome for the victim at court.
    29th May 2024
    2670 ryannorthumbria police
    2670 ryan Rating: 5
    Very quick and easy service
    29th May 2024
    N.Csuffolk rape crisis
    N.C Rating: 5
    Great service- so easy to refer. Great outcomes for clients.
    29th May 2024
    Imogen AllanJuno Women's Aid
    Imogen Allan Rating: 5
    Always very quick to contact the survivors I support- thank you!
    20th May 2024
    HodgsonCumbria Constabulary
    Hodgson Rating: 5
    Vital service in the toolkit against domestic Abuse. I can have confidence when advising and directing a potential victim to NCDV. well done and keep up the good work. 👌
    20th May 2024
    Priscilla MgutshiniMarie stopeschoices
    Priscilla Mgutshini Rating: 5
    Very informative !
    20th May 2024
    SharonParent
    Sharon Rating: 5
    Excellent service, very helpful and understanding.
    20th May 2024
    Asif Ali Ali ShahVictim
    Asif Ali Ali Shah Rating: 5
    They were absolutely brilliant in helping me structure my thoughts and get it down on paper. I felt so supported and actually that someone was listening and understood what I was going through.
    20th May 2024
    Sarah GYour Sanctuary
    Sarah G Rating: 5
    Excellent service. Whenever I call and ask for advice and/or updates NCDV have always been incredibly kind and helpful. Also the training that was run by Brian was great; really informative.
    20th May 2024
    PC 1210 MOFFATTWest Yorkshire Police
    PC 1210 MOFFATT Rating: 5
    NCDV referral made this morning, speedy fast replies and correspondence with the victim and officer receipts to show that progress is being made!
    3rd May 2024
    Julie LangstonNone
    Julie Langston Rating: 5
    Excellent. I am grateful to NCDV for their assistance in my case. My statement was taken, passed to a solicitor, court attending and order granted al within 4 weeks. THANK YOU.
    3rd May 2024
    Suzanne Lucinda laramanFortalice Domestic Abuse services ( Bolton)
    Suzanne Lucinda laraman Rating: 5
    Mr role is front line referral and assessment domestic abuse support practitioner. I am often the first port of call for a victim of DV. I refer into NCDV for non molestation orders on a continual basis. I find the service absolutely straightforward and time efficient to use. The service is second to none and i would recommend to any professional who is looking to minimise risk to any client.
    3rd May 2024
    PC 1248 WrightHumberside Police
    PC 1248 Wright Rating: 5
    Literally, with a few days of making a third party rereferral has the NCDV contacted the victim and involved their legal team in trying to safeguard her and obtain a non molestation order. Very efficient and victim focused.
    25th April 2024
    Adam Smith PCNorfolk Constabulary
    Adam Smith PC Rating: 5
    I have now made several referrals to NCDV, all of which have been positive experiences, referrals are made in seconds. Subsequent communication is ideal between NCDV and police; it is concise, relevant and includes all the necessary references, it may seem like a small point to raise but it does make safeguarding so streamlined. In addition, I have received positive feedback from those effected by domestic abuse who have been helped by NCDV. After making a few referrals, we arranged training with Mick which has given myself and the team a greater understanding, I can happily say that it is easy to recommend NCDV.
    25th April 2024
    PC Parkes 2445warwickshire police
    PC Parkes 2445 Rating: 5
    Very good and East
    25th April 2024
    PC Parkes 2445warwickshire police
    PC Parkes 2445 Rating: 5
    Very good and East
    25th April 2024
    PCDevon and Cornwall Police
    PC Rating: 5
    First time i have sent a request to the NCDV and found this really easy and straight forward. The speed that the case was dealt with was really impressive and feedback from the victim was positive.
    18th April 2024
    Jenny ShearsThe Next Chapter
    Jenny Shears Rating: 4
    Thank you for your very quick help with our client. The solicitor was quite abrupt with me on the phone (I am new to post and needed further information from him) but other than that it has been an excellent and very efficient service. Thank you very much.
    18th April 2024
    Amanda WATTSurrey Police
    Amanda WATT Rating: 5
    The speed in which you took on this task for a victim was impressive. The victim felt listen to and that someone was really able to help. This helped with their mental health and she felt some control over her situation. NCDV were a great support. Thank you
    18th April 2024
    Trina MealhamHome-start
    Trina Mealham Rating: 5
    Absolutely amazing service - well done! Made the referral within an hour victim had received a call and necessary arrangements made so quickly, very impressed
    18th April 2024
    Megan LathamCheshire Poilice
    Megan Latham Rating: 5
    Very quick response and kept updated throughout. Victim has informed me that she feels safer having an order put in place
    10th April 2024
    Megan BoothFortalice
    Megan Booth Rating: 5
    Thank you for your wonderful service and continued support of victims of domestic violence
    10th April 2024
    PC 662 MERCERDORSET POLICE
    PC 662 MERCER Rating: 5
    Quick and effective service, adaptable and attentive to vulnerable victims.
    10th April 2024
    Emma JimmickAshfield District Council
    Emma Jimmick Rating: 5
    The service you provide is fantastic. I know that when I complete the very quick referral, that you will take it in hand and keep me updated. The support is essential to help make survivors and victims of domestic violence and abuse safe.
    3rd April 2024
    Ruth BourneLeicestershire County Council
    Ruth Bourne Rating: 5
    These views are mine as an individual and I am not representing views of Leicestershire County Council as an organisation. I have found NCDV support to be timely, effective and above all human. You listened to my service user, understood her experience and fears and acted quickly to put support in place. I am grateful for the professional and inclusive way that you have worked with us.
    3rd April 2024
    Stephanie SterlingSandwell Children's Trust
    Stephanie Sterling Rating: 5
    I did a referral for a parent I am supporting. NCDV contacted the parent and had arranged for solicitors to support her within the hour of making the referral. This is extremely efficient and how victims of DV should be supported. I am also being kept up to date with the progress made via email. Thank you NCDV
    3rd April 2024
    Sophie GregoryChildren's Help & Advice Team (Early Help), Herefordshire Council
    Sophie Gregory Rating: 5
    We have had a few training sessions provided from NCDV and they are really helpful and informative. I also appreciate receiving the updates on the referrals I complete.
    3rd April 2024
    Sarah HolmesMyself
    Sarah Holmes Rating: 5
    Very helpful company directed me to a solicitor and now have a court date due next week process was very fast but I finally feel like I’ve been listened to and validated
    25th March 2024
    JoshThames Valley Police
    Josh Rating: 5
    The services NCDV offer are fantastic. The process of referring a victim is quick and easy and the response to victims is fast and effective. NCDV have kept me up to date as the referring officer and the victim has had nothing but good things to say about the support she's recieved.
    25th March 2024
    PC 662 MERCERDORSET POLICE
    PC 662 MERCER Rating: 5
    Very impressed as always. Quick and effective, very helpful in safeguarding victims. A vital, indispensable service.
    25th March 2024
    Laura BarryEarly help support worker
    Laura Barry Rating: 5
    Fast and easy referral, lots of updates.
    25th March 2024
    Julie KynastonHousing Options at Ipswich Borough Council
    Julie Kynaston Rating: 5
    Incredibly efficient service that empowers and support victims into feeling safe and secure. Thank you to all the amazing Team at NCDV.
    25th March 2024
    Stephen PEARTDurham Constabulary
    Stephen PEART Rating: 5
    Great service. At an early stage in the investigation, I rang the victim and asked if she would be interested in the NCDV referral service - which she was. Once I had dealt with the suspect in custody, I called the victim back that same day and she informed me that the NCDV team had already contacted her!. In a world of slow, laborious, legal process and red tape, this application took me less than two minutes to complete and the result was pretty much immediate. I will definitely use this service again. Thanks.
    25th March 2024
    Claudia O-BonsuSwale Borough Council
    Claudia O-Bonsu Rating: 5
    Very happy with the service I received for my client. Very easy to complete the form, very supportive and very safe.
    25th March 2024
    Susan KinnimontDWP and Achieving for Children
    Susan Kinnimont Rating: 5
    Thanks Brian....great presentation - definitely feel that a regular refresher. I have made referrals in the past by encouraging the individual to go direct via the website so they are fully aware of the support and this way they have fed back they feel empowered. If they ever need me to refer direct I will always do that if they feel they need me to and easier to move forward .
    8th March 2024
    PC Jack SullivanMet Police
    PC Jack Sullivan Rating: 5
    Firstly I like to say thank you, I was very impressed by the promptness of the NCDV in responding to the application I made on behalf of a victim of harassment, though a criminal investigation is ongoing, seeking a non molestation order immediately was necessary. Our organization had previously had an input from the NCDV and colleagues whom had referred before couldn't speak any higher of you. Highly recommend and keep you the amazing work you do to keep people safe and feeling safer
    8th March 2024
    Karina FosterComplex needs support worker
    Karina Foster Rating: 5
    Very impressed with the quick response, after completing the online application. The online application is short and simple.
    1st March 2024
    Sue LentonBlack Country Women's Aid
    Sue Lenton Rating: 5
    Very quick response to the referral made on 29/02/2024 - thank you as always.
    1st March 2024
    SabrinaAdvance
    Sabrina Rating: 5
    The clients I have referred to your service, have been extremely thankful. You have an amazing service. Thank you for your support.
    1st March 2024
    Connor FMet Police
    Connor F Rating: 5
    A very quick and effective response. Such an easy form to make a referral for someone who needs it and the communication to the victim is amazing. I was still on scene when the victim received a call from NCDV to support them.
    23rd February 2024
    Edward John SALUSBURY-TRELAWNYBritish Transport Police
    Edward John SALUSBURY-TRELAWNY Rating: 5
    Very swift response and really good service.
    23rd February 2024
    Phil PrenticeDORSET POLICE
    Phil Prentice Rating: 5
    Outstanding at every level, having NCDV in our toolkit is invaluable when working with those who need that immediate protection. Without NCDV being there, I know that those at the greatest risk would be less protected and I cannot thank them enough for the swift response and easy to use service.
    23rd February 2024
    CatSOSRC
    Cat Rating: 5
    I am absolutely astounded by the swift response from the NCDV! I referred one of my client's into the NCDV during a phone call with her; the form was so simple to complete and was done in a minute. I then received email notifications stating that my referral was made, and another explaining the process... Not 5 minutes later my client told me she was getting a call... We agreed to cut short our phone appointment so that she could answer. My client rang me back 30 minutes later, and you could hear the relief in her voice; she explained that she had spoken to someone at the NCDV and given all the information they needed; they had told my client that she would receive legal aid and that a nominated solicitor would contact her shortly to apply for a Non-Molestation order. This was the single most efficient process I have encountered (in my private and professional life!) My client has been living in fear, and knowing that she was getting the legalities in place to support her to live a normal life was quite literally life changing! We were both impressed and amazed with the response from the NCDV. Well Done NCDV! I shall forever sing your praises!
    23rd February 2024
    Jas BachuOrbit Housing
    Jas Bachu Rating: 5
    Excellent and efficient service for victims
    23rd February 2024
    DC WilliamsMerseyside Police
    DC Williams Rating: 5
    Very quick process helping a person in need put in place a Non-Molestation Order. Very impressed, thank you.
    14th February 2024
    Sarby LakhaniSlough Children First Early Help
    Sarby Lakhani Rating: 5
    Excellent. Response to referral and updates are prompt and provide information about each step of the process. Really impressed.
    14th February 2024
    Timothy CORNSMet Police
    Timothy CORNS Rating: 5
    Always helpful and I knbow itr is very valued by the victim's who we put through to your service. As an Officer working in domestcic violence this is an invaluable resource.
    12th February 2024
    lorraine suttonCharity
    lorraine sutton Rating: 5
    excellent service. supports victim and takes a lot of pressure of the V in a time of confusion and fear.
    12th February 2024
    PC Marcello Rocha (3707)Northumbria Police
    PC Marcello Rocha (3707) Rating: 5
    Excellent service provided by NCDV. In this instance, the victim was a lonely elderly female, who was coerced by an offender, promising her companionship but was ultimately exploiting her for economical and financial reasons. This speedy and professional service was crucial in seeking out an injunction/non molestation order to protect the victim from further harm. As a consequence, there are now conditions in place, that will allow the police to swiftly act, should the offender breach them. NCDV provided a crucial service and cannot be thanked enough. Highly recommended.
    12th February 2024
    Jon BennettGuardi Southwest
    Jon Bennett Rating: 5
    NCDV have provided an exceptionally fast service on a referral I made. The victim is now able to get her life back on track knowing she is now safe with support in place.
    12th February 2024
    Christina ColettiJuno Women's Aid
    Christina Coletti Rating: 5
    Amazingly quick service. Cant recommend enough!
    12th February 2024
    PC 21209 MORGANWEST MIDLANDS POLICE
    PC 21209 MORGAN Rating: 5
    Brilliant service once again, Cannot praise you enough.
    12th February 2024
    Chris harrissNCDV
    Chris harriss Rating: 5
    So far I’m happy with everything. Over the past year no one has cared about what I’ve been though, not even the police when I was begging for help so it’s been nice for people to actually want to listen to me. The only hiccup I’ve had in life and the only time in my life I’ve needed help and NCDV have listened and trying to help as much as they can. Thank you.
    12th February 2024
    Keith HollandMetropolitan police
    Keith Holland Rating: 5
    I used the app for the first time yesterday to make a referral to your organization. I was very impressed how easy it was to use and the updates which I received on how the process was going. I was pleased to get the updates and will use it in the future.
    12th February 2024
    PC 4546 JAMIESONNottinghamshire Police
    PC 4546 JAMIESON Rating: 5
    I have always used NCDV when dealing with victims of domestic abuse. Often taking the first step for them by using the referral system. NCDV usually contact them the same day or day after and I always receive updates on the progress of the case. Thank you NCDV.
    25th January 2024
    Joshua HowdenAvon and Somerset Police
    Joshua Howden Rating: 5
    Attended an incident this morning, NCDV made quick contact to the victim and have already sourced a solicitor. Fantastic work for the victim, another great service, thank you.
    25th January 2024
    Natalee Johnsoncompassion.org
    Natalee Johnson Rating: 5
    I have made a few referrals to NCDV after my free training session. The training was very informative and has been extremely useful in my job role. NCDV are always extremely helpful & supportive with an immense amount of knowledge and advice. A 5 star service as always... Thank you NCDV 🙂
    19th January 2024
    Elizabeth PrescottSouth Liverpool Domestic Abuse Services
    Elizabeth Prescott Rating: 5
    Brilliant
    19th January 2024
    kendra PickeringFamily Solutions Team
    kendra Pickering Rating: 5
    This service has been invaluable to my client. The service is fantastic, has communicated brilliantly throughout and has been of the upmost support for my client
    19th January 2024
    PC 600 PUGSLEYNottinghamshire Police
    PC 600 PUGSLEY Rating: 5
    This is a brilliant way to safeguard victims - NCDV are a great asset to the Police and are quick to act to prevent harm to victims of DV.
    5th January 2024
    JULIA OWENfortalice
    JULIA OWEN Rating: 5
    Super fast response for a non molestation referral, good at giving update to where the application is up too and giving vulnerable women peace of mind
    28th December 2023
    Andrew ThomsonDorset Police
    Andrew Thomson Rating: 5
    I have referred many people to the NCDV and I have been hugely impressed with the speed and efficiency of the service they provide. The NCDV app makes referring clients incredibly easy and time efficient. I cannot rate them highly enough for the work they do assisting vulnerable victims of domestic abuse.
    28th December 2023
    Dawn HolmesNot an organisation
    Dawn Holmes Rating: 5
    Very quick professional service
    28th December 2023
    Ammarah PeerbhaiP3 Charity
    Ammarah Peerbhai Rating: 5
    Thank you for the updates that you send out concerning referrals - they're very helpful and reassuring. Thank you also for how quickly you put things into place - it's very impressive!
    28th December 2023
    Simon WilcoxDorset Police
    Simon Wilcox Rating: 5
    An excellent service. Very quick at getting back to you and brilliant at keeping you updated. keep up the good work !!
    22nd December 2023
    Nicky RodbourneSouth Yorkshire Police
    Nicky Rodbourne Rating: 5
    Thus service is exceptional for the victim's of DV with the response being so quickly puts the victim's at ease and makes them feel safe. I can't praise you enough I shall continue to refer victim's to you due to the fabulous level of service you provide Thank you so much Nicky
    19th December 2023
    Caroline ORCHARDDORSET POLICE
    Caroline ORCHARD Rating: 5
    A great service for the victims of DA because sometimes they dont want to go down the criminal route thank you
    19th December 2023
    CharliePause, Wiltshire Council
    Charlie Rating: 5
    We recently used the NCDV to obtain a non-molestation order for a client and they were incredible. They were incredibly easy to use, were flexible with the needs of the client and very accommodating. They were compassionate, kind and understanding and made the client feel very supported, heard and at ease. The process was very fast and the NCDV team kept us well informed and up to date. Choosing to get a non-molestation order is difficult and takes a long a difficult road to get to that decision and the service NCDV provides makes the process that much easier. Thank you
    19th December 2023
    Ann-Marie DawsonNorthumbria Police
    Ann-Marie Dawson Rating: 5
    This is an excellent service. NCDV respond extremely quickly and keep me fully updated with the referrals that I submit for clients. The referral process is very quick and simple to complete.
    19th December 2023
    Joanne HoldsworthWest Yorkshire Police
    Joanne Holdsworth Rating: 5
    Prompt efficient service. Positive feedback always received from victims. Good advice given to the the victim applicant and regular, prompt feedback sent to myself.
    19th December 2023
    PC 2864 Mohammed MalikCleveland Police
    PC 2864 Mohammed Malik Rating: 5
    An excellent service provided as staff had kept me up to date in relation to the submission I put forward. A fabulous and vital service in helping victims of Domestic Incidents. Keep up the excellent work team.
    6th December 2023
    Sue DonovanNext Link
    Sue Donovan Rating: 5
    NCDV have always been responsive and professional and deal well with 'ditherers' - people who are anxious or frightened about putting an order in place. I've found NCDV to be patient and thorough with clients and a great resource for accessing information for professionals. Thank you NCDV.
    6th December 2023
    DonnaMK-ACT
    Donna Rating: 4
    I have always found your Service's response quick and courteous. I have always been kept updated with all my referrals. Thankyou
    6th December 2023
    Samantha MuirheadOldham Council
    Samantha Muirhead Rating: 5
    I recently referred a lady that I am supporting for help with a Non Molestation order. The case was dealt with really quickly and the order is now in place. the lady phoned me to tell me how happy she was with the service. She felt that everything happened really quickly and she was kept up to date with updates - she never had to chase for an update. Everyone she spoke to was really professional and friendly and she is much happier now and feels able to relax a little knowing she has some protection. As a professional, I also feel that I was kept up to date at every step. this is an extremely professional and efficient service and your work really does make a difference to peoples lives, thank you.
    6th December 2023
    Pc Emsden 1491HERTS POLICE
    Pc Emsden 1491 Rating: 5
    excellent speed of service, calling the victim within 24 hours of the referral, and already solicitors have been arranged for a non-molestation hearing. This has enabled a vulnerable victim of domestic abuse to be safeguarded as quick as possible
    6th December 2023
    Bridget TrevettRutland County Council - Children and Family Services RAIS
    Bridget Trevett Rating: 5
    NCDV are an excellent organisation and very proactive. From making my referral at 9am they has contact the person to discuss and support, completed all paperwork and sent this out to solicitor to make application for a non-molestation order by 1pm. This is all free. I highly recommend and value their support around domestic abuse. Thank you for everything you do.
    27th November 2023
    JosieIndependent
    Josie Rating: 5
    Amazingly quick service from the start! Every phone call and email was done within hours of applying. I was given an emergency court hearing just 4 days later!
    27th November 2023
    Ruby GahanEngage Leeds
    Ruby Gahan Rating: 5
    Thank you for running such a quick and easy service. It's brought a lot of relief to the person I support.
    27th November 2023
    Michelle BoltonBasildon Council
    Michelle Bolton Rating: 5
    I find the referral process so quick and easy to do. The feedback regarding the referral is amazing and the whole process is rapid which is extremely beneficial for the client.
    13th November 2023
    Susan LindoHestia
    Susan Lindo Rating: 5
    The service is always professional and prompt. I have referred many satisfied service users. Highly recommended.
    13th November 2023
    Rhian LewisWandsworth Borough Council/ Domestic Abuse Practitioner
    Rhian Lewis Rating: 5
    Thanks so much for a speedy response.
    27th October 2023
    PC 2966 SKELTONHumberside Police
    PC 2966 SKELTON Rating: 5
    Prompt and efficient. Very grateful for the updates.
    18th October 2023
    Vicky BreakspearWest Berkshire Council
    Vicky Breakspear Rating: 5
    Very impressed at how promptly the referral was acknowledged, the client was contacted and details sent on to the solicitor to be able to apply for a Non-Molestation Order.
    18th October 2023
    DC TimmsMet Police
    DC Timms Rating: 5
    Prompt effective service to assist with the protection of victims of domestic abuse. Thank you for your kind help as ever.
    13th October 2023
    Michelle WheelerNIDAS
    Michelle Wheeler Rating: 5
    Extremely efficient service. It is also great to be notified where along the process the applications are, which is reasurring.
    13th October 2023
    Amanda PattersonAvon and Somerset Constabulary
    Amanda Patterson Rating: 5
    The referral form is quick and simple to complete and the response time is excellent.
    13th October 2023
    Rachel PriestleyBLGBT Centre
    Rachel Priestley Rating: 5
    Smooth process reassuring for the client
    13th October 2023
    Thelma TimothyBirmingham and Solihull Women's Aid
    Thelma Timothy Rating: 5
    Excellent Service. Very efficient and quick service for women. Referrer updated regularly.
    13th October 2023
    Joe WarnerKent Police
    Joe Warner Rating: 5
    I am incredibly impressed with how quickly I have been kept updated with the progress made on the referral I made thus far and equally happy that the last email I received promised further updates as the referral/case progresses. Thank you for all your hard work team!
    13th October 2023
    Simon WardleNorthumbria Police
    Simon Wardle Rating: 5
    Outstanding service - Presentation given by Julie Gatie was brilliant and very informative.
    5th October 2023
    PC 1831 BalogNorthumbria Police
    PC 1831 Balog Rating: 5
    This is a great service for victims of dv. Sometimes there is little to no evidence for police to charge however this service can give victims a different way of leaving a relationship and starting a new life. Thank you
    5th October 2023
    Tracey PriestnallHMP Peterborough
    Tracey Priestnall Rating: 5
    From start to finish was supported and made to feel validated, everyone we spoke with was friendly and empathetic towards us. Was a quick and easy process that has helped us feel safe.
    5th October 2023
    BenPolice
    Ben Rating: 4
    As a police officer the service NCDV provides for victims can supplement that of the CJS and provides a fast and fantastic service to help protect and strengthen victims of domestic abuse.
    27th September 2023
    JurgaSERICC Rape Crisis
    Jurga Rating: 5
    Very helpful, friendly, quick service and always provides information when needed. Thank you for supporting other agencies.
    27th September 2023
    jonathan kirkhamdorset police
    jonathan kirkham Rating: 5
    as always a steller service and thankyou for your help when working with us to keep people safe
    27th September 2023
    Ivonna PaganuzziClarion Housing
    Ivonna Paganuzzi Rating: 5
    Very quick service and it is good to receive updates on a case.
    27th September 2023
    PC Ryan SCOTTThames Valley Police
    PC Ryan SCOTT Rating: 5
    Effortless and seamless service, which is especially important in these cases where victims are already anxious and distressed. An invaluable tool for keeping people safe.
    27th September 2023
    Emily faganGloucestershire Constabulary
    Emily fagan Rating: 5
    The work NCDV do is absolutely amazing! I referred a victim to their services and within a space of 2 hours I was informed that there had been a solicitor arranged and a court to hear their application for a Non-Molestation order. This gave my victim a lot of re-assurance and added support where I couldn't. I would highly recommend the NCDV to anyone and have informed my colleagues of the amazing work they do.
    27th September 2023
    gemma wookeySouth Bristol Childrens centre
    gemma wookey Rating: 5
    yet again a quick response to referral.. An amazing service which is so valuable to the clients we work with.
    27th September 2023
    Felicia SmithHestia Housing and Support
    Felicia Smith Rating: 4
    I have found NCDV to be quite helpful and supportive once I got through. It would be a much better service if there was more provision for clients who do not speak English as an additional language. Having to arrange a separate interpreter and arranging a 4-way call, was challenging.
    27th September 2023
    Stephen HiltonKent Police
    Stephen Hilton Rating: 5
    Quick response, regular feedback and good communication. Victim ultimately has been safeguarded with quick actions of NCDV charity. Thanks again for processing the non molestation so quickly.
    27th September 2023
    Laura MillsMPS
    Laura Mills Rating: 5
    Quick and effective service providing updates throughout the process. This is really necessary when supporting victims of domestic violence.
    27th September 2023
    R BSurrey Police
    R B Rating: 5
    Incredible service, the turn around time since making the third party referral have been nothing short of brilliant. I have been kept up to date throughout the process. The applicant I made the referral on behalf of is also very pleased with the service. This kind of work changes lives for the better. Keep up the great work.
    27th September 2023
    Jayne BaskervilleBreathing Space
    Jayne Baskerville Rating: 4
    Prompt contact with victim following referral Lots of useful information about Domestic Abuse availlable to share with parent to help her recognise that she is a victim of Domestic Abuse Helpful to be getting updates
    27th September 2023
    Jayne BaskervilleBreathing Space
    Jayne Baskerville Rating: 4
    Prompt contact with victim following referral Lots of useful information about Domestic Abuse availlable to share with parent to help her recognise that she is a victim of Domestic Abuse Helpful to be getting updates
    25th August 2023
    Jasmin ShreeveDA Practitioner Swindon Borough Council
    Jasmin Shreeve Rating: 5
    Very quick and regularly kept updated! This has been invaluable to ensuring our victim is provided with something to re-assure her safety (and children) and steps to penalise her perpetrator.
    22nd August 2023
    eddie bullenWest Midlands Police
    eddie bullen Rating: 5
    Brilliant Service
    22nd August 2023
    leanne taylorPSS
    leanne taylor Rating: 5
    Very easy to use and secured a Non Molestation order for the person that I referred.
    22nd August 2023
    Nicholas TremblinWiltshire Police
    Nicholas Tremblin Rating: 5
    I was very impressed with the rapid response regarding my referral. Also pleased with the updates I have received
    22nd August 2023
    Pete BainbridgeNorthumbria Police
    Pete Bainbridge Rating: 5
    Outstanding level of service. I have submitted several referrals over the past 12 months and have been updated throughout each one. I have spoke to victim and they have nothing but praise for the service they have received from yourselves.
    22nd August 2023
    Keith YoungThe Maple Team, Dorset Police
    Keith Young Rating: 5
    I've recently dealt with a male victim of DA who has so far spent over £90k in legal fees defending false allegations his Ex Partner has made at Family Court Hearings in order to formalise Child Contact arrangements. He's previously been assaulted by his Ex Partner who has now made further allegations which have both intimidated him and caused him a great deal of distress and worry. He is so grateful for the support he's received from yourselves in supporting him with an application for a NMO - particularly with the speed at which this is being done.
    22nd August 2023
    Wendy Harding-mannAnglia Care Trust
    Wendy Harding-mann Rating: 5
    Very good service, fast and efficient, always kept updated. Very helpful over the phone and email
    22nd August 2023
    DC DONNA EMILEMPS
    DC DONNA EMILE Rating: 5
    Great response and work as usual
    22nd August 2023
    Sarah RileyDomestic violence
    Sarah Riley Rating: 5
    Excellent service
    22nd August 2023
    PC 3771 ParrisNorthumbria police
    PC 3771 Parris Rating: 5
    Great service. Staff work extremely quickly and efficiently to help protect victims when police have no further powers to assist. Great at keeping officers up to date on the progress of any applications. A very helpful tool in safeguarding victims of domestic abuse.
    22nd August 2023
    Sarah YoungIDVA Cambridgeshire County Council
    Sarah Young Rating: 5
    I always find the service from NCDV excellent, very quick at contacting clients and working through the NMO process
    22nd August 2023
    Imogen BrennanStop Domestic Abuse
    Imogen Brennan Rating: 5
    Amazing service! So helpful and quick my client found the whole experience great, thank you to the whole team!
    22nd August 2023
    Livia de AguiarN/a
    Livia de Aguiar Rating: 5
    Very fast and efficient. Amazing support on such a hard time
    22nd August 2023
    Joshua WrightEssex Police
    Joshua Wright Rating: 5
    Following attending a report of a DV harassment. The victim was very distressed by the incident and wanted to avoid police involvement, but due to the incident escalating, they felt they had no choice but to call police. Whilst on scene, the victim was given advice around placing a referral through NCDV. The referral was done this morning, and within a few hours I have had a number of responses updating me on the progress. From start to finish, I have been fully updated and the case is already being progressed, so i cannot rate the service any higher. From a police officers perspective, but also for victims as it can provide them with safeguarding and reassurance.
    7th August 2023
    MVictim
    M Rating: 5
    Excellent got my injuction
    4th August 2023
    Christopher WoodwardBedfordshire Police
    Christopher Woodward Rating: 5
    This is the first time using this service and i feel the response was very fast and i appreciate this as i feel that the victim will really benefit from this referral.
    4th August 2023
    eddie bullenWest Midlands Police
    eddie bullen Rating: 5
    Brilliant Service
    4th August 2023
    sue sladesafe to speak
    sue slade Rating: 5
    Excellent Service Prompt Service Just Excellent Thank you
    31st July 2023
    Andy THOMSONDorset Police
    Andy THOMSON Rating: 5
    I have to say the service and efficiency of the NCDV are second to none, add to this that you have the best app, makes making referrals so simple. I wish more organisations made it so simple to refer
    31st July 2023
    Andy THOMSONDorset Police
    Andy THOMSON Rating: 5
    I have to say the service and efficiency of the NCDV are second to none, add to this that you have the best app, makes making referrals so simple. I wish more organisations made it so simple to refer
    31st July 2023
    Andy THOMSONDorset Police
    Andy THOMSON Rating: 5
    I have to say the service and efficiency of the NCDV are second to none, add to this that you have the best app, makes making referrals so simple. I wish more organisations made it so simple to refer
    31st July 2023
    Oliver LindsayCumbria Police
    Oliver Lindsay Rating: 5
    Quick response and great support provided for the complainant.
    31st July 2023
    Oliver LindsayCumbria Police
    Oliver Lindsay Rating: 5
    Quick response and great support provided for the complainant.
    31st July 2023
    Jane OBrienNorthamptonshire domeatic abuse service
    Jane OBrien Rating: 5
    Excellent service, website is so informative, easy to use and referrals are dealt with speedily and efficiently
    31st July 2023
    Bertha GyameaHestia Housing and Support
    Bertha Gyamea Rating: 5
    The process of referral was very simple and straightforward, which makes my job easier. Client received a call back almost immediately and I have received update of the progress of the case. Client is very happy and I'm super excited about how fast things are going.
    31st July 2023
    Theresa WhitePersonal
    Theresa White Rating: 5
    At a time when I felt desperate with nowhere to turn NCDV helped me beyond anything I could imagine. They told me to tell my truth, made me feel so safe and gave me massive hope with a way forward. Now I am in such a better place and cannot thank them enough. Every one who works here understands the pain that you are going through and the support is immense. The biggest thank you to everyone who has helped me.
    31st July 2023
    Rachel DentBirmingham community Health Care trust
    Rachel Dent Rating: 5
    wow! such quick help for a vulnerable family, completely blow away by the efficiency and speed of my referral been actioned and a court date appointed. Amazing
    31st July 2023
    Annette AshbyDerbyshire Victim Services
    Annette Ashby Rating: 5
    The referral form is so quick and easy to fill out and I had a response the next day letting me know they were working with the victim to get an order. I've since had another update letting me know the paperwork was all complete and they would keep me informed. Such a good service
    31st July 2023
    Sarah YoungIDVA Cambridgeshire County Council
    Sarah Young Rating: 5
    NCDV have always been very helpful and successful in supporting my clients. This is my go-to for NMO's and I always recommend them to colleagues and clients
    7th July 2023
    Annette FrancisHastings Borough Council
    Annette Francis Rating: 5
    great service - really quick to contact client and keeping referrer informed
    4th July 2023
    Andrew PhillipsOne Housing
    Andrew Phillips Rating: 5
    Absolutely amazing service - matter referred to NCDV ay 9:56am - by 12:13pm I have been advised that solicitors have now been arranged to represent the victim and have associated a court to hear an application for a Non-Molestation order. Wow if I had blinked I would have missed this. Hence the reason I will always refer to NCDV as they provide an amazing service. Thank you so much. 😊
    4th July 2023
    JoThames Valley Police
    Jo Rating: 5
    NCDV provide an invaluable service. As a police officer I refer into NCDV often, they always contact the victim within a few hours and have injunctions in place very quickly. I always recommend this service to other colleges.
    4th July 2023
    LorraineBrigstock Family GP
    Lorraine Rating: 4
    Great service because the client was contacted the same day the referral was made. NCDV kept me update which was really helpful. The only downfall is that NCDV does not have interpreters, which is a disadvantage for other clients. However we were able to arrange a 3 way call with language line because we have access to their interpreting service.
    4th July 2023
    Mrs Si MajidCitizens Advice - Dudley and Wolverhampton
    Mrs Si Majid Rating: 5
    Excellent presentation. It was very informative and I learnt quite a lot on the service you provide and how you would support the victim of abuse. The trainer was very knowledgable and very passionate about the work she does. Excellent
    4th July 2023
    Isabel BeiboerRunnymede Family Centre
    Isabel Beiboer Rating: 5
    I was very impressed by the speed and efficiency with which the NCDV handled my referral. I have used the NCDV before and can only compliment them. It makes such a difference to know that everybody we refer is dealt with kindly and efficiently. Please keep up the excellent work!
    4th July 2023
    Helen TaylorsonKirklees children's social care
    Helen Taylorson Rating: 5
    Very impressed with the service provided by NCDV. It's a quick and easy referral form which is appreciated when I'm so busy. The email updates are useful and it's reassuring to know that mothers are getting prompt support to apply for non-molestation orders to safeguard themselves and their children
    16th June 2023
    Georgia MartinThames Valley Police
    Georgia Martin Rating: 5
    As a police officer, we can always rely on NCDV to help victims of domestic violence. I refer a lot of people to NCDV and they always go above and beyond. They are a very impressive organisation.
    16th June 2023
    HannahLocal Authority
    Hannah Rating: 5
    NCDV is one of the most efficient and communicative organisations I have referred to. Their ability to ascertain the need and implement the necessary orders, within a very short period of time is amazing. It is of such benefit to victims to have orders implemented within a quick time frame, and through a process which is straight forward and not overwhelming.
    16th June 2023
    AngelaVictim of DV
    Angela Rating: 5
    Thank you to Mandy for the support and advice given today 14/6/23. Just when I thought there was nowhere else to turn, I was provided with support and contacts of other agencies that I never knew existed to help me. Thank you
    16th June 2023
    Ayse AliGreenwich DVA Services / Housing for Women
    Ayse Ali Rating: 5
    I cannot recommend NCDV enough. Quick to respond to the client and in keeping professionals updated. Supportive of victims of domestic abuse.
    12th June 2023
    Charlie WhiteCleveland Police
    Charlie White Rating: 5
    Referring victims of domestic abuse has never been so accessible and efficient. Thanks for what you do and giving victims a better experience.
    8th June 2023
    Can BektasMet Police
    Can Bektas Rating: 5
    Quick, smooth process to help victim obtain nmo
    8th June 2023
    Can BektasMet Police
    Can Bektas Rating: 5
    Quick, smooth process to help victim obtain nmo
    8th June 2023
    Hannah BevanHaverhill Child in Need team
    Hannah Bevan Rating: 5
    I completed a referral for a mother I am support and the team responded to her extremely quickly, they where clear and supportive.
    8th June 2023
    Emilie ClarkeNext Link
    Emilie Clarke Rating: 5
    Your swift responses are always so appreciated by myself, colleagues and clients. You all must work incredibly hard and it doesn't go unnoticed.
    8th June 2023
    PC 78012 DixonEssex Police
    PC 78012 Dixon Rating: 5
    Rang the victim within an hour or two, listen to them and have helped and organised a solicitor within days. Kept myself updated throughout all. Very quick, professional and most importantly incredibly vital service
    8th June 2023
    Sue LentonBlack Country Women's Aid
    Sue Lenton Rating: 5
    Very quick response to the referrals made and informative in terms of your updates with the outcomes. Thank you.
    8th June 2023
    Jake BlackmoreNottinghamshire Police
    Jake Blackmore Rating: 5
    helpful, simple and offers something to victims we cannot.
    8th June 2023
    Michelle WheelerNIDAS
    Michelle Wheeler Rating: 4
    Very swift and professional service to date. Thank You
    8th June 2023
    Annette FrancisHastings Borough Council
    Annette Francis Rating: 5
    great service, really quick
    8th June 2023
    Mary DuffyNorthumbria Police
    Mary Duffy Rating: 5
    The service Is excellent, I not only speak from myself but have just spoken to a victim of domestic violence who is extremely grateful and was totally blown away at the empathic attention and the speed of how it was dealt with. Thank you so much for the support you have given to the Police and the victims we also work with.
    22nd May 2023
    Kaye WilliamsBCWA
    Kaye Williams Rating: 5
    Very efficient and discreet service. So valuable to our clients
    22nd May 2023
    PC 2284 Jackson HILLARYSouth Yorkshire Police
    PC 2284 Jackson HILLARY Rating: 5
    Great response time on emails. Great time in completing all paperwork and sending it off.
    19th May 2023
    PC ROWLANDLeicestershire Police
    PC ROWLAND Rating: 5
    NCDV offer an amazing service, within an impressively efficient timescale. We make a lot of referrals and the support they provide people is an essential safety measure in domestic abuse cases especially in times where a criminal prosecution is not possible. Thank you.
    19th May 2023
    Tom WallerKent Police
    Tom Waller Rating: 5
    Thank you very much for your help. I was concerned about this woman, who has taken a big step after years of abuse and didn't have the confidence to appear in criminal court. This is a very positive measure that will help her to see she is believed, and provide the support and protection she needs to break the cycle she has been subjected to for so long.
    19th May 2023
    Steve RolstoneChelmer Housing Partnership
    Steve Rolstone Rating: 5
    From making a referral on behalf of a customer, you receive an immediate acknowledgement of your referral and constant updates on how the case is progressing. I can't thank NCDV enough for all the help they have given to the customer I have referred to them, brilliant service.
    3rd May 2023
    RICHARD SIMPSONDERBYSHIRE POLICE
    RICHARD SIMPSON Rating: 5
    Fantastic service to help Victims of Domestic Abuse. Quick, Vital and efficient.
    3rd May 2023
    Kerryanne WoodTelford & Wrekin Council
    Kerryanne Wood Rating: 5
    Brilliant and speedy responses. Thank you
    3rd May 2023
    Agnieszka LomnickaNIDAS
    Agnieszka Lomnicka Rating: 5
    very good and efficient service. I have been particularly impressed recently when a Polish speaking solicitor was involved to help a Polish client quickly. I have been using your service to support my DA clients for some time now and have noticed a great improvement lately! I will continue to use the service as the clients are very satisfied with the support. Thanks you very much for your assistance
    3rd May 2023
    PC 75645 PapaiacovouEssex Police
    PC 75645 Papaiacovou Rating: 5
    We have been aware of the NCDV for some time now, and your organisation has practically become part of our safeguarding measures for victims of domestic abuse. - The feedback that we have had from our victims on follow-ups have been very positive. Without question, the NCDV does provide an invaluable service. Thank you for the help and support you give, not just for victims, but also to frontline officers.
    17th April 2023
    Richard MacnamaraChange Grow Live
    Richard Macnamara Rating: 5
    I am really impressed by your quick and professional response and the support you have offered the referee.
    17th April 2023
    adama BanguraRoyal borough of greenwich
    adama Bangura Rating: 5
    Great fast service.
    12th April 2023
    Nicky PippenCGL-ESDAS
    Nicky Pippen Rating: 4
    NCDV are my 'go to' for clients requesting an emergency non-molestation order. I have just received notification that a non molestation order referral request that I submitted yesterday afternoon has been to Court this morning, which is brilliant! Thank you NCDV on behalf of myself and my clients
    12th April 2023
    Carol WilkesBirmingham Forward Steps -Northfield District
    Carol Wilkes Rating: 5
    I use the online referral system all the time when supporting my clients who have been victims of Domestic Abuse. The process is simple and quick, NCDV always acknowledge my referrals and keep me updated on the progress of my clients. At a time where victims are already feeling scared and overwhelmed it is brilliant to have a service that takes them by the hand and helps them through this difficult process. Thankyou NCDV!!
    12th April 2023
    Amy lambrakisN/a
    Amy lambrakis Rating: 5
    Spoke to a lovely receptionist this morning CC. What a wonderful lady she has a calming effect and I came away smiling and happy knowing that this lady will be the first voice these victims will hear. You can really tell she has a beautiful soul
    27th March 2023
    Reshma SharmaVictims First
    Reshma Sharma Rating: 5
    Great service being provided to Victims First in helping out the victims Keep up the good work !
    27th March 2023
    DEBBY WEIDACHERVICTIM FIRST
    DEBBY WEIDACHER Rating: 5
    fantastic service all round - always prompt, keeping referrer updated every step of the process!
    27th March 2023
    Ivonna PaganuzziClarion Housing
    Ivonna Paganuzzi Rating: 5
    Very quick response following referral for a Non-Molestation Order. Thank you!
    27th March 2023
    David WallisNotts Police
    David Wallis Rating: 5
    Ive only recently started sending you these referrals and im so impressed by how quickly you've dealt with them, how simple it is for me, and im sure it will be a huge help to the victims we assist.
    27th March 2023
    Kim KnowlesImpakt Housing - Domestic Abuse Support Services
    Kim Knowles Rating: 5
    As always - very quick and easy way to obtain a non-molestation order for clients. Thank you!
    27th March 2023
    SueWycombe Womens Aid
    Sue Rating: 5
    Super service, very quick in supporting a client, and I have been kept informed at each stage of the process. Very helpful organsation, I would highly recommend to others.
    27th March 2023
    Jessica AngoveWest Cornwall Women's Aid
    Jessica Angove Rating: 5
    Quick and responsive service. Referral form takes less than 2 seconds and it's great to receive updates regarding how the case is progressing. Everything is happening so quickly its brilliant! Client is feeling relived that she is being listened to and can have something legal in place in order to restrict contact to protect herself and 5month old son. Will definitely continue to use NCDV moving forwards.
    27th March 2023
    Marina SaridakiWomen's Aid
    Marina Saridaki Rating: 5
    NCDV responded swiftly when a referral was made. The professional that dealt with my client was respectful during their communications. The professional was able to address my client's requirements and provide her with sustainable advice that helped her understand the legal process easy and decide of the type of order that will be suitable in order to help her stand up for her rights . NCDV in my opinion is one of the most ethical and genuinely professional organizations that I trust to make referrals to.
    27th March 2023
    andrew gentLancashire county council ,Children's social care
    andrew gent Rating: 5
    As a domestic abuse practitioner on a safeguarding team in Lancashire , i have found this service absolutely brilliant in supporting myself and more importunately supporting the people i support
    27th March 2023
    KIRSTY LOVATTstaffordshire police
    KIRSTY LOVATT Rating: 5
    I would like to thank you for you're rapid response in dealing with a domestic violence referral made this morning. I received an update stating that you had already contacted the victim within an hour of the referral and sent paperwork to the solicitor with a view of a non mol. this is great service and really reassuring for victims and ourselves that partnership working can be successful.
    27th March 2023
    Eileen YoungHTC Big Local
    Eileen Young Rating: 5
    We had Micheal Curtin do our talk today at our Hub. The information was perfectly executed was great to know that this service is available I wish this service was available many years ago
    27th March 2023
    Lara SmithRise
    Lara Smith Rating: 5
    Really easy to access - great service
    27th March 2023
    ClaireWirral Council
    Claire Rating: 5
    Excellent service. Easy access and great, timely support for people in extremely challenging circumstances. Your support and service is very much appreciated. Thank you!
    27th March 2023
    Kim WhiteSutton Transform/Cranstoun
    Kim White Rating: 5
    As always - quick and efficient 5 star service!
    14th March 2023
    Stacey ConnerIdva
    Stacey Conner Rating: 5
    I always find the referral process quick and easy and the communication from NCDV is always efficient and helpful when dealing with high risk victims. Thank you
    14th March 2023
    Michael FlynnSuffolk Police
    Michael Flynn Rating: 5
    Referred a very frightened victim to you and contact was made within 24hrs and a non-molestation was put in place. Great to see how quickly you were able to offer help and follow through.
    8th March 2023
    Rachael McleodCSC
    Rachael Mcleod Rating: 5
    Excellent service. Communication has been very good both with myself and the client. The service has delivered a fast response for support with non-molestation order. Thank you!!
    8th March 2023
    PC 15957 HIGGSkent police
    PC 15957 HIGGS Rating: 5
    Since making the referral, the victim has been given a non-molestation and offered continued support. I will be using and recommending this service to all victims were relevant. thank you for your support with this referral
    8th March 2023
    Sherree FordeGreenwich DVA - Housing 4 Women
    Sherree Forde Rating: 5
    This is a great service, very quick to response and keep you update on the process of the case.
    8th March 2023
    Jake BullardEssex Police
    Jake Bullard Rating: 5
    Would recommend to anyone i know struggling with any domestic incident whether it be at work attending a job or personal life
    23rd February 2023
    PC OLIVERNorthumbria Police
    PC OLIVER Rating: 5
    This service was exceptional when I placed a referral in online. The process was very quick and easy to do and the response was equally as prompt and I have been kept updated with every movement of the referral. Excellent service!
    23rd February 2023
    Zoe PevellerTLcCarers ltd
    Zoe Peveller Rating: 5
    Absolutely brilliant responsive effective and safeguard not only female but male victims too
    23rd February 2023
    NicoleESDAS
    Nicole Rating: 5
    The team are always so quick to respond and support our clients and we have had really successful outcomes. Thank you for the work you do and supporting our clients.
    15th February 2023
    Stephen EganPolice
    Stephen Egan Rating: 5
    Really helpful service and thoroughly understand what the victim is going through, please keep up the good work.
    15th February 2023
    Colin BrownDurham Constabulary
    Colin Brown Rating: 5
    The NCDV referral is so easy to do and the work they do and support they offer is great, in addition to all that the police can do. I have made several referrals and will continue to do so in order to help the victims in my investigations.
    15th February 2023
    Adam SmithNorfolk Constabulary
    Adam Smith Rating: 5
    I contacted NCDV in December 2022 to request police training on civil protection orders, by January 2023 me and my team had all been trained around the incredibly useful toolkit of civil orders and ASSIST database. I recently made a referral via email whilst I was with a particularly vulnerable lady. Within a few hours she had been contacted by NCDV, the next day I was updated that solicitors had been arranged to represent the victim, and the day after all of the necessary paperwork had been completed ready for hearing. I am so impressed to see the NCDV in action, as a police officer with over ten years experience I was amazed that this was such a streamlined process. No further work was required by me after my initial referral. You're doing an amazing service, safeguarding incredibly vulnerable people.
    10th February 2023
    Eddie BullenWest Midlands police
    Eddie Bullen Rating: 5
    Brilliant service
    10th February 2023
    PC 265 McNEILHumberside Police
    PC 265 McNEIL Rating: 5
    Humberside Police have been using this service for a few years now with absolutely no regrets. This service really does put victim's of Domestic Abuse at the centre of everything. The concept of the Service is remarkable and I take pleasure in saying that I am proud to work along side the NCDV, making referrals.
    6th February 2023
    Shareen AkhtarPanahghar
    Shareen Akhtar Rating: 5
    totally professional service. contacts the client in timely manner and provides quick referral to solicitors. would recommend to anyone for a great service.
    1st February 2023
    Chrissie GarretCitizesn Advice NOrth Oxfordshire
    Chrissie Garret Rating: 5
    Excellent service, immediate action and feedback to client and to referring agent- not only to apply for the non molestation order but also to attend court with client First time I have used and will use again
    1st February 2023
    Kate CatterallYour Housing Group
    Kate Catterall Rating: 5
    Outstanding service. Provides survivors with control over action they can take to protect themselves and their families, without having to wait for other agencies. Excellent feedback to referring agency.
    1st February 2023
    Charlotte BaileyNorth Staffordshire Combined Healthcare
    Charlotte Bailey Rating: 5
    Mick attended our workplace today and provided a wealth of information that will be used in our day to day practice. The service they provide sounds fantastic. All health services should be aware of this.
    1st February 2023
    Rich NewmanYour Housing Group
    Rich Newman Rating: 5
    Outstanding service, extremely fast and effective in assisting our customers who are victims of domestic abuse.
    25th January 2023
    Oliver Harding-EdgarBarking and Dagenham MASH team (social care)
    Oliver Harding-Edgar Rating: 5
    Great organisation whether it's simply calling the helpline for advice on how best to support survivors of DA / DV or the speed in which vulnerable adults are contacted and protected once a referral is made. Oh, and the referral process takes less than 30 seconds ... how many organisations can you say that about?
    25th January 2023
    PC SMITHNottinghamshire Police
    PC SMITH Rating: 5
    I have found all of my experiences with the NCDV extremely positive. All of the information provided for victims is extremely clear and easy to understand. It allows victims to gain a quick, positive outcome for a case when the police may be limited with actions that can be taken. I always sing the praises of NCDV to victims who are looking for external support.
    25th January 2023
    PC HodgsonCumbria Constabulary
    PC Hodgson Rating: 5
    Fantastic service, which have assisted a victim of mine going through a serious DV separation, offering support and facilitating a non molestation order prior to the case being heard at court. A*
    25th January 2023
    PC CRITCHLEY 27hertfordshire constabulary
    PC CRITCHLEY 27 Rating: 5
    brilliant service, within a week of the referral being made all documents have been passed to a solicitor for progression for a non-mol at court.
    12th January 2023
    Katie FitpatrickDART- Impakt Housing and Support
    Katie Fitpatrick Rating: 5
    Thank you for the support offered to my client, it has been quite a challenge accessing the correct legal support for my client and she was beginning to lose faith in the system however NCDV took the time to listen to the problems being faced and ensured that the outcome was successful.
    3rd January 2023
    SkyeMK Act
    Skye Rating: 5
    I frequently use NCDV to help obtain protective orders for the clients that I refer over. I cannot fault the service at all, the organisation is always so quick at making the first contact with my clients, and explaining the process of applying for protective orders provides the clients with much reassurance as I have often been told. I value email updates as the case progresses, and every time I have called the helpline to request an update or ask any questions, I feel comfortable doing so as the operators are polite and professional. Thank you for all the hard work you do as an organisation and for clients at risk every day. 🙂
    3rd January 2023
    Jacquie HollowayFoundations ESCC
    Jacquie Holloway Rating: 5
    Outstanding service. Made the referral and within the hour, my client had been contacted and the process under way.
    29th December 2022
    Heather TurnerThurrock Council
    Heather Turner Rating: 5
    Fantastic service, client is also very happy with the support that she has been offered
    22nd December 2022
    Pc 3814 Nick StevensonNorthumbria Police
    Pc 3814 Nick Stevenson Rating: 5
    Great service by the NCDV, our victim was issued with a Non Mol Order within weeks of making an application safeguarding him and his children from future issues from his ex wife
    22nd December 2022
    VickyFamily
    Vicky Rating: 5
    Fast, understanding and responsive service
    22nd December 2022
    Mollie ChapmanNorth Yorkshire Police
    Mollie Chapman Rating: 5
    very good, very easy and very happy.
    22nd December 2022
    AVictim
    A Rating: 5
    I called NCDV as i was in an abusive relationship i left with my dog, my child and the cothes on my back, i needed help but i didn't know what help i needed, i had no where to go but could not remain at home, with in 2 hours of making contact with NCDV they had contacted a solicitor and started non molestation order proceedings to safeguard my son and i, it helped us feel safer, the police have been rubbish i have been belittled, blamed and let down by them they are no where near being able to support DV victims. I got a non molestation order in pace for 1 year and have re located to an area away from my exhusband. Its been hard but leaving was the best decision i have ever made, i had to claim universal credit for the first time in my life with the help and support from my local DV support worker, my son and i are safe and happy now, we are trying to peice our lives back together, i was offered a refuge but i couldnt keep my dog with me i was offered foster care for my dog but that menat i would not be allowed to see her for 6 months i just could not give her up she is my baby thankfully i found somewhere to live with my son and dog. I cannot thank NCDV for supporting us at the most difficult time in our lives.
    22nd December 2022
    Karen TownsendGBNFC Childrens Centre
    Karen Townsend Rating: 5
    Excellent service. Within an hour or two my client was contacted and solicitors and court identified to apply for a non-molestation order. Wow that is fast. Thank you. Keep up the good work.
    22nd December 2022
    Clint WoolcockBritish Transport Police
    Clint Woolcock Rating: 5
    This service is absolutely amazing and has helped several of my service users when they are in crisis. These guys need to be sung from the rooftops.
    22nd December 2022
    Johanna MoloneySalvation Army
    Johanna Moloney Rating: 5
    Dealt with my referral speedly
    22nd December 2022
    amina begumFPS
    amina begum Rating: 5
    effective communication, very helpful, quick service
    22nd December 2022
    PC Laura NorrisAvon & Somerset Constabulary
    PC Laura Norris Rating: 5
    Incredible. I made the referral whilst sat with my victim of crime and by the time I got back to the station (30 mins maybe?) your team had been in contact and arranged a solicitor and court. I come in for my next shift around 24 hours after that first email and paperwork has been drawn up for a non-molestation order. A phenomenal service for a woman and her children who need your support . Thank you!
    22nd December 2022
    Irina HodkinsonWaveney Domestic Violence and Abuse Forum
    Irina Hodkinson Rating: 5
    Excellent service providing fast and helpful legal support for victims of Domestic Abuse. Acting very promptly and keeping everyone informed. Thank you. The referral process is uncomplicated and easy to follow.
    22nd December 2022
    PC 15 CharltonNorthumbria Police
    PC 15 Charlton Rating: 5
    Very happy with the service- a great tool to support victims of DV.
    22nd December 2022
    Simon LoweHumberside Police
    Simon Lowe Rating: 5
    NCDV are a fantastic organisation and the work they do genuinely saves lives. Good job 👏
    22nd December 2022
    Sharoh GriffithsPlymouth Domestic Abuse Service
    Sharoh Griffiths Rating: 5
    I am so pleased with the quick response and way in which cases have been dealt with for my clients that I have referred to your service.
    22nd December 2022
    safia ahmedCranstoun/domestic abuse Wokingham
    safia ahmed Rating: 5
    NCDV picked my referral very quickly . MY client was happy about the response and the support provided by NCDV Thank you so much brilliant team !
    12th December 2022
    Sharoh GriffithsPlymouth Domestic Abuse Service
    Sharoh Griffiths Rating: 5
    I am so pleased with the quick response and way in which cases have been dealt with for my clients that I have referred to your service.
    5th December 2022
    AlexanderHumberside Police
    Alexander Rating: 5
    As soon as a referral is filed it seems like a member of the team picks this up first thing the next morning and the process is in full swing. The service act very promptly and Safeguard Victims at the earliest opportunity.
    5th December 2022
    Carl ThomasLaw and Order
    Carl Thomas Rating: 5
    Brilliant service, and an Organisation who get things done!
    29th November 2022
    Constable JAMES HARRISMerseyside police
    Constable JAMES HARRIS Rating: 5
    Great updates regarding the progress of obtaining the order for the victim. I am always impressed by the NCDV
    29th November 2022
    Kim WhiteSutton Transform/Cranstoun
    Kim White Rating: 5
    Excellent service as always. Quick and efficient. Very effective communication! Thank you NCDV
    24th November 2022
    Ivonna PaganuzziClarion
    Ivonna Paganuzzi Rating: 5
    Received an update within the hour and a solicitor appointed. Brilliant service.
    24th November 2022
    Stewart BassESSEX POLICE
    Stewart Bass Rating: 5
    Thank you so much for giving my victim support, when I attended her address, she was terrified to even talk to police, she eventually gave a statement after I explained what help and support was available to her. Please keep up the amazing work you do!
    24th November 2022
    Constable 1747 AshtonMerseyside Police
    Constable 1747 Ashton Rating: 5
    Within 2 hours of the referral, I received notification that my referral had been allocated and my referee was being represented! Impressive response time.
    24th November 2022
    Yvonne WinstanleyCitizens Advice, Gosport
    Yvonne Winstanley Rating: 5
    Excellent, speedy service, as ever. Totally reliable in doing all you can for clients.
    14th November 2022
    SIndividual
    S Rating: 5
    Felt very at ease. Very prompt and speedy response.
    10th November 2022
    FNcdv
    F Rating: 5
    Very very helpful thank you a lot🙏
    10th November 2022
    Tom CullumAvon and Somerset Constabulary
    Tom Cullum Rating: 5
    quick and effective.
    8th November 2022
    Matthew MaddocksMerseyside Police
    Matthew Maddocks Rating: 5
    I made a referral through the NCDV app and whilst still on scene one of your staff contacted the victim via phone. From that point the process has been incredibly quick.
    2nd November 2022
    Vera JacksonThe Liberty centre
    Vera Jackson Rating: 5
    Excellent service quick to contact Client
    2nd November 2022
    Becky CurwenSafe2Speak
    Becky Curwen Rating: 5
    Really great service thankyou for helping my client. Really responsive and efficient. Thanks again, much appreciated.
    2nd November 2022
    PC QuinnNorthumbria police
    PC Quinn Rating: 5
    I have refereed number victims to NCDV and I am always amazed at how well the staff deal with these requests. All requests are dealt with in a timely manner and communication between advisors and victims is always fed back to me as consistent and clear. The work that NCDV do is second to none when it concerns victims of all types of violence and all referrals are dealt with professionally and as best as possible. Staff always communicate with myself to which I appreciate.
    28th October 2022
    Karen WorthingtonKirklees Children Social Care
    Karen Worthington Rating: 5
    The service provided by NCDV has been speedy and professional. The feedback they provide is also excellent. For my client this service has empowered her and helped to keep her safe.
    28th October 2022
    PC SHEARERMet Police
    PC SHEARER Rating: 5
    Fantastic for our victims
    28th October 2022
    Elizabeth PerrymanTenant advisory service
    Elizabeth Perryman Rating: 5
    I did a referral and within 1 hour the person I referred was contacted and supported. I couldn't ask for better service
    24th October 2022
    DC 2304 RobinsonHerts Police
    DC 2304 Robinson Rating: 4
    Good service for victims
    24th October 2022
    Julie KynastonIpswich Borough Council
    Julie Kynaston Rating: 5
    My first time completing a referral, (impressed no long forms), excellent communication and 100% efficiency. Thank you.
    24th October 2022
    ASWA
    A Rating: 5
    After applying on 17/10/22 I got a phone call by a lovely lady called Chloe who talked me through everything and gave me advice.
    19th October 2022
    Perveen KaurSandwell Children's Trust
    Perveen Kaur Rating: 5
    NCDV have bee absolutely brilliant in supporting one of the mother's I am working with. They completed a referral and paperwork for a non-molestation order in an extremely timely manner. Thank you so much for the invaluable work you do regarding victims of domestic abuse.
    19th October 2022
    tracey devinesouth west yorkshire partnership foundation trust nhs
    tracey devine Rating: 5
    I came across this service through my manager who had recently been on a safeguarding course and learnt about what you did. She was very impressed and passed on the information to me to use for one of my vulnerable clients. You have certainly been amazing. With my clients permission, I have been kept involved with what was happening and my client was treated with care and compassion. Thank you so much.
    19th October 2022
    Deborah WildFortalice
    Deborah Wild Rating: 5
    Quick response from professionals this has been a great relief and reassurance for my resident and myself who is supporting her and her Children. Thank you so much.
    19th October 2022
    Sarah HarstonIDAS
    Sarah Harston Rating: 5
    We always are kept updated by your service. You provide great support for our clients.
    19th October 2022
    Yvonne WinstanleyCitizens Advice, Gosport
    Yvonne Winstanley Rating: 5
    Excellent service and one I have used on more than one occasion. Speedy results for vulnerable clients.
    13th October 2022
    Michelle CliffeMerseyside Police
    Michelle Cliffe Rating: 5
    Referral made over the telephone. Took 5 minutes. Call taker (Glen) was excellent in manner and assistance. I have had an update already (less than 24 hours) Due to the busy workplaces all partners have, this is just the service required to speed up the process for protecting the vulnerable people we are all here to help. Thank you
    13th October 2022
    Mike HEWETTPolice
    Mike HEWETT Rating: 5
    Very quick call back and clear communication of the process for the victim and others involved. Very good service
    13th October 2022
    James ProwseDorset Police
    James Prowse Rating: 5
    Always fast efficient and victim care is second to none. Every victim I refer always speaks highly of the staff they deal with.
    13th October 2022
    Martin PepperHumberside Police
    Martin Pepper Rating: 5
    I have used the NCDV referral (and advised colleagues to do so) on a number of occasions since completing an input with Julie GATIE. Since this time I have had nothing but positive responses and being able to know that once the referral goes in the staff who receive the referral make that early engagement with the victim and offer the support right when they need it most is brilliant and a vital part of supporting victims of domestic abuse.
    13th October 2022
    PC LANGDONEssex Police
    PC LANGDON Rating: 5
    Through my work, I have referred and recommended many people to the NCDV. Without fail I have received prompt responses and updates from the organisation. Victims have told me of their swift and compassionate help in obtaining non-molestation orders and useful legal advice. A Non-Molestation Order is a vital tool in safeguarding victims of violent and controlling relationships. However, without the NCDVs work, it is a tool that would be unobtainable for many of the vulnerable people it is designed to protect. I am incredibly grateful that this charity exists to guide and assist women and men in taking back control from their abusers.
    13th October 2022
    Angie CorryEarly Help Key Worker
    Angie Corry Rating: 5
    Very helpful, great at acting quickly, which is really reassuring for the families I work with. Really useful that I am copied in on everything, so I can keep track of what's happening, when it's happening
    27th September 2022
    PC 2529 Kerry FARWELLDORSET POLICE
    PC 2529 Kerry FARWELL Rating: 5
    This service will undoubtedly have made a huge and positive change to my worried and frightened victim of domestic abuse. The service was really quick to pick up the case on referral to them which was literally just basic contact details and within a really short space of time a non-molestation order was applied for and granted by the courts. An amazing life changing service for the vulnerable which helps enable them to start living again.
    27th September 2022
    george quinwakefield council
    george quin Rating: 5
    Excellent service. incredibly responsive, very easy to refer/ communicate with.
    23rd September 2022
    Celine TownsendNDADA
    Celine Townsend Rating: 5
    Wonderful work. Thank you!
    23rd September 2022
    richard BramhillEssex Police
    richard Bramhill Rating: 5
    Excellent service as always. Very quick service
    15th September 2022
    Irina HodkinsonWaveney Domestic Violence and Abuse Forum
    Irina Hodkinson Rating: 5
    Excellent prompt service, sensitive to the needs of our clients.
    15th September 2022
    Yvette TreeWoking Borough Council
    Yvette Tree Rating: 5
    NCDV have been amazing. The support they have given the family I am working with has been 1st class. The lady now feels safe in the knowledge that the law will protect her, thanks to NCDV engaging a solicitor on her behalf and securing an NMO for her preventing her ex partner from getting close to her and hurt her again
    14th September 2022
    Hayley AllanMK Children's services
    Hayley Allan Rating: 5
    Excellent service, very prompt and supportive of clients
    14th September 2022
    Tori CorryLincolnshire Rape Crisis
    Tori Corry Rating: 5
    Excellent and speedy response - will definitely refer my clients in the future.
    14th September 2022
    Aggie FisherCambridgeshire and Peterborough IDVA Service
    Aggie Fisher Rating: 5
    Great service, quick in contacting the clients and providing support and great at providing feedback to referrers. No faults, thank you
    14th September 2022
    Jordan LaneBCWA
    Jordan Lane Rating: 5
    Thanks NCDV for the amazing work you do. Referrals are processed so quickly and this is really helpful for victims to get injunctions so that they can stay safe. Success rate is high and many lives have been changed because of it so thank you for your hard work and support, it is certainly appreciated
    14th September 2022
    Catherine LadbrookeDaisy Programme
    Catherine Ladbrooke Rating: 5
    Your prompt action has really reassured my client and she is so grateful for your support. Thank you.
    14th September 2022
    Keira DurhamNorthumbria Police
    Keira Durham Rating: 5
    I am really pleased with the level of service I have received from yourselves. I have been updated regularly
    13th September 2022
    Alex LynchOasis
    Alex Lynch Rating: 5
    Fabulous service as always.
    22nd August 2022
    Bally KaurCoventry Haven
    Bally Kaur Rating: 5
    I feel NCDV very helpful and efficient.
    22nd August 2022
    Christopher SimmonsMerseyside Police
    Christopher Simmons Rating: 5
    Amazing service, I only submitted a referral at 0857hrs and I had an email at 1133 telling me that solicitors have been arranged to represent the victim and a court to hear their application for a Non-Molestation order has been associated. Thank you
    22nd August 2022
    Lisa curtisNew leaf support
    Lisa curtis Rating: 5
    Quick feedback easy and referral process
    22nd August 2022
    Jason TurnerHumberside Police
    Jason Turner Rating: 5
    Excellent service. Referral submitted and order obtained within 2 weeks. Really impressed and great tool for us in Law enforcement to help safeguard victims of DA.
    11th August 2022
    Nathan RobinsonHumberside police
    Nathan Robinson Rating: 5
    Great training! Very informative and previous has told victims about if a and was very useful
    9th August 2022
    Andrew WatsonHumberside police
    Andrew Watson Rating: 4
    Well presented and easy to understand
    9th August 2022
    Donna CobbPlymouth Domestic Abuse Services
    Donna Cobb Rating: 5
    Extremely fast and responsive service, which has been invaluable to help safeguard and support my client who was at high risk.
    9th August 2022
    Eddie BullenWest Midlands police
    Eddie Bullen Rating: 5
    Brilliant service fo rpolice and the victims we refer
    9th August 2022
    PC2349 TAITDorset Police
    PC2349 TAIT Rating: 5
    I regularly make referrals to the NCDV team and always receive excellent service. If I have a query then they are always helpful in getting back to me and assisting. This is probably one of the best services available to vulnerable people in helping them to receive further protection, through the Non Molestation service. This is a vital service and may it continue. Thank you.
    8th August 2022
    Jo BrownCASW
    Jo Brown Rating: 5
    Quick, helpful and do an amazing Job
    8th August 2022
    ACn/a
    AC Rating: 5
    NCDV has saved my life and changed the life of my daughter for the better. I referred myself and they responded the same day. Within 2 weeks their team took my statement. They helped me by preparing my statement and application for non-molestation order. Within 2 weeks of my application, my life was transformed as the Judge granted me both the non-molestation order and occupation order. No one has done more for me than NCDV. I will be grateful to them forever.
    8th August 2022
    carol lioneSEDAH Basildon Council
    carol lione Rating: 5
    always excellant- very quick to respond - thank you
    3rd August 2022
    PC 26255 Kloe FentonSTAFFORDSHRIE POLICE
    PC 26255 Kloe Fenton Rating: 5
    Fantastic service with fantastic results every single time!
    3rd August 2022
    Stephen HoltCranstoun DA Services
    Stephen Holt Rating: 5
    Fast and efficient service. Can not fault them.
    3rd August 2022
    Joanna OutramNorth Yorkshire Police
    Joanna Outram Rating: 5
    I find this service very efficient and a fantastic service for domestic violence victims
    3rd August 2022
    Michelle PetrucciSafe in Sussex (Worthing Women's Aid) -Chichester refuge
    Michelle Petrucci Rating: 5
    Quick and very satisfactory response and easy to refer using the App
    3rd August 2022
    Jennifer ThompsonGalton Valley Primary School
    Jennifer Thompson Rating: 5
    I have done referrals to NCDV and I can say that they are efficient in supporting the person you refer. Also quick responses and updates, so you can rest a sure that the support has been put in place and that they will be there when needed. Thanks for all your support that you provide to people in need as well as professionals.
    3rd August 2022
    Becky CurwenSafe2Speak
    Becky Curwen Rating: 5
    Really fast response and I've really appreciated being kept updated with progress.
    3rd August 2022
    KatLocal Authority Children's Social Worker
    Kat Rating: 5
    The service that NCDV offer is invaluable to our parents fleeing or trying to flee domestic abuse. It means they are able to feel safer and more confident in what can be an incredibly difficult and scary decision. Once I have referred a parent in, NCDV keep me up to date with where the process is up to. I share the NCDV details throughout the office so we can support as many parents as we can to keep them and their children safe.
    19th July 2022
    Pc John GrahamNorthumbira Police
    Pc John Graham Rating: 5
    The new process for support Domestic Violence Victims has greatly improved due to this referral system. The previous system would be a long process with paperwork and be evidence detailed. It is now just inputting a few details and consent from the victim has made it much easier to protect people and help them get on living their daily lives.
    19th July 2022
    Julie LewisNewport City Council
    Julie Lewis Rating: 5
    Excellent service NCDV kept both myself and my client updated at regular intervals. My client reported that the person they spoke to was very efficient and made them feel at ease. I found the referral process easy to use and response time was very swift. Thank you.
    15th July 2022
    Lynne KempShropshire Domestic Abuse Service
    Lynne Kemp Rating: 5
    This is only my second referral to NCDV so have not yet had a client reach an outcome. From the two referrals i have made so far the response from NCDV has been extremely swift and efficient so far. The referral process could not have been easier! I am looking forward to an outcome so i can leave further positive feedback.
    15th July 2022
    Michelle PetrucciSafe in Sussex (Worthing Women's Aid) -
    Michelle Petrucci Rating: 5
    Very prompt, professional service
    12th July 2022
    Sophie HighP3 Charity
    Sophie High Rating: 5
    I am very pleased with the service provided and updates. It has been great to know what is happening prior to specking with the person I am supporting. Received training from yourselves a few months ago and it has been the first time i have used the service. It has been easy and so nice to know where to reach out for help. Thank you
    12th July 2022
    Clare WarrinerFamilies In Need Team, Targeted Intervention Service, Blackpool Council
    Clare Warriner Rating: 5
    An amazing service; at a time of crisis, where as a worker/ as a parent you are discussing several safeguarding options and talking about reducing risk, the NCDV are a proactive service, offering an almost immediate response and reassurance to anyone who feels unsafe. Both myself as a professional and the client I support are incredibly grateful. What a difference this has made to everything that happens next. Many thanks.
    12th July 2022
    A LewisHousing Options, Mendip District Council
    A Lewis Rating: 5
    Referrals are simple and quick to complete. Result in this instance has been to support my client to obtain a non-molestation order to ensure she doesn't lose her home due to DV from her partner.
    12th July 2022
    jess leemansouthwark council
    jess leeman Rating: 5
    Incredibly fast response to the DV survivor and myself as referrer (within a few hours). Regular and clear updates to referrer. Thankyou!
    12th July 2022
    Isabel RoweNorfolk Police MASH
    Isabel Rowe Rating: 5
    Every time I have referred someone in to your team for support you have processed my referral extremely quickly and professionally. You also provide timely and detailed updates which make my role of safeguarding even easier. Fantastic service helping some of the most vulnerable people.
    15th June 2022
    Hilary HammersleyLancashire children's social care
    Hilary Hammersley Rating: 5
    Very fast response. Victim felt re assured that support was gained quickly
    15th June 2022
    Joe SlaterHumberside Police
    Joe Slater Rating: 5
    Always quick and efficient, such a great service.
    13th June 2022
    Rebecca PearceSolihull MBC
    Rebecca Pearce Rating: 5
    I made a referral for a non-molestation order for someone I worked with. I am so impressed by how quickly contact was made to get things moving and how quickly they were allocated to be provided with legal support to obtain the order. The order has now been successfully granted, offering a further layer of support, safety and security to the family. As the referrer, there was good communication throughout, keeping me informed of progress being made and the order being granted. I am grateful for the ease of getting the support, not having to fill out lengthy and cumbersome referrals.
    7th June 2022
    Nomusa MachilaBrent Council - Housing Options
    Nomusa Machila Rating: 5
    I just wanted to say keep up the good work - I love how promptly your respond to referrals - I am so glad that your service exists.
    6th June 2022
    AndyMERPOL
    Andy Rating: 5
    The most trouble free efficient organisation I deal with within the Police.
    1st June 2022
    Jo HuntSafer Futures Cornwall
    Jo Hunt Rating: 5
    Excellent and 'rapid!!' service in obtaining a Non-Molestation Order for my client - easy referral process, swift action = risk reduced.
    1st June 2022
    PC ElliottNotts Police
    PC Elliott Rating: 5
    Your work is incredible and vital to the work that we do.
    1st June 2022
    PC ROBINSON 5114TVP
    PC ROBINSON 5114 Rating: 5
    Really great service!
    26th May 2022
    Mick TrainerNorthumbria police
    Mick Trainer Rating: 5
    Very fast, great victim service. My victim was not keen on the police route but wanted the order so this was a great way of putting some safeguarding in place for her.
    26th May 2022
    SarahFirst Light
    Sarah Rating: 5
    All members of staff at NCDV are very friendly , helpful and understanding. They really take the time to explain to services and clients what they can do to support them. The service received is excellent and very quick and efficient.
    26th May 2022
    Rob MackayCheshire Constabulary
    Rob Mackay Rating: 5
    Excellent Service. The person who was referred was contacted within 24 hours and the N-M Order was in place within 2 weeks, after a short delay due to the other party requesting additional time to respond. This has massively increased the victim's confidence in the police and judicial system and I feel that the victim is more likely to remain engaged due to the good service from NCDV.
    26th May 2022
    Katie AshcroftCheshire police
    Katie Ashcroft Rating: 5
    Wonderful, prompt service with regular updates to police which is extremely useful
    20th May 2022
    Jasmin HillerbyChildren's Social Work Services
    Jasmin Hillerby Rating: 5
    NCDV provided support for a person I referred extremely quickly and she has reported that they have been really helpful.
    19th May 2022
    PC SHABIRBedfordshire Police
    PC SHABIR Rating: 5
    I have always used the app to refer victims and although we were told it can take up to 24 hours for the victim to receive contact, I have noticed that victims have been contacted within hours of being referred, I think this is an incredibly quick turnaround and great service, I recommend the NCDV to all domestic violence victims due to their level of service.
    19th May 2022
    OliMerseyside Police
    Oli Rating: 5
    A brilliant service and always really helpful
    9th May 2022
    SIMON LOWEHumberside Police
    SIMON LOWE Rating: 5
    A great and invaluable service to people who cannot afford to get the protection they need.
    9th May 2022
    AJ.
    AJ Rating: 5
    Absolutely fantastic service! I could not recommend Your organisation enough! Everytime I have referred a client the case has been dealt with extremely quickly and efficiently! Thank you!
    9th May 2022
    Zain MahmoodGMP
    Zain Mahmood Rating: 5
    By far an efficient service which ensures safeguarding for vulnerable people from the first contact they have with them. The process to make a referral could not be any easier. The organisation get to work on the referral very quickly and push for protection on behalf of the vulnerable person
    28th April 2022
    PC 1228 BUTTERYHUmberside Police
    PC 1228 BUTTERY Rating: 5
    NCDV picked up my referral for a vulnerable DA victim in good time. They have kept me up to date and are representing this victim in an application for a non-molestation order. This victim did not want to engage with police but your team has gotten through to her which I am pleased about. Many thanks for your work. It is good to know that many are being supported by yourselves independent from the police.
    28th April 2022
    KatyWarwickshire County Council
    Katy Rating: 5
    Really impressed with NCDV. The referral process using their app is so simple, quick, and straightforward, I received an email update within 2 hours of sending a referral. NCDV keep you updated throughout the process. I would recommend NCDV. Thank you
    25th April 2022

    Every review has a story to tell

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    At NCDV we take every client seriously which is why your feedback is so important to us. It means we can continue to serve you as best we can. Please leave us a review.

    By Fiona Bawden, Times Online (8th May 2007)

    “Steve Connor, a student at City Law School, is a man on a mission. Six years ago he was a fairly directionless 27-year-old. Today, as well as taking the Bar Vocational Course, he is chairman of the National Centre for Domestic Violence, a ground-breaking organisation that he dragged into existence after a friend could not get legal help to protect her from an abusive partner.

    Connor’s route to the Bar has been circuitous. In 2001 he returned from a year in Australia (he says that he would not dignify describing it as a gap year), and took a job as a process server in South London. The job (“I just saw it advertised in the paper”) was not quite as dull as it sounds. On one occasion he was threatened with a machete, on another, he was nearly stabbed by a man he had arranged to meet on Clapham Common to serve with a non-molestation order: “He’d seemed really friendly on the phone…”

    The turning point in his life came when a friend, who was being abused by her partner, turned to him for support. Connor went with her to the police. She did not want to press criminal charges so the police suggested that she visit a solicitor to take out a civil injunction. “We must have seen 12 solicitors in a morning. We just went from one to the next to the next to the next. Everyone was very eager to help until we sat down to fill in the forms for the legal aid means test,” he says. The woman, who had a small child, did not qualify for public funding. But, Connor says, her financial situation as it appeared on paper did not bear any relation to her financial situation in reality. “She had a part-time job and she and her partner owned their home. Yet she didn’t have any money. Her boyfriend was very controlling and controlled all the money; he kept the chequebooks and didn’t let her have access to the bank account.”

    The injustice of the situation got under Connor’s skin. “I just couldn’t believe that there was no help available to people who did not qualify for public funds but could not afford to pay.

    I just kept feeling that this must be able to be sorted if only someone would address it.”That “someone” turned out to be him.

    In 2002, thanks entirely to Connor’s doggedness, the London Centre for Domestic Violence was formed. It started out with him and a friend, but is now a national organisation, covering 27 counties, and has helped approximately 10,000 victims last year to take out injunctions against their partners.

    NCDV now has nine full-time staff, 12 permanent volunteers and has trained over 5000 law and other students as McKenzie Friends to accompany unrepresented victims into court. We have also trained over 8000 police officers in civil remedies available regarding domestic violence. The National Centre for Domestic Violence (NCDV) has branches in London, Guildford and Manchester and is on track to have branches in 16 areas within the next two years.

    NCDV specialises exclusively in domestic violence work and could be characterised as a cross between McDonald’s and Claims Direct. The high degree of specialisation means that its processes are streamlined: clients can be seen quickly and the work is done speedily and cheaply. “Sometimes, we will have one of our trained McKenzie Friends at a court doing 10 applications in one day,” Connor says.

    Clients are not charged for the service. NCDV staff take an initial statement: clients who qualify for legal aid are referred to a local firm; those that don’t get free help from the centre itself. It runs on a shoestring, heavily reliant on volunteers and capping staff salaries at £18,000 a year.

    Steve expects to qualify as a barrister this summer and hopes that having a formal legal qualification will give the centre added clout. “We are already acknowledged as experts and consulted at a high level, so I thought it would be helpful if I could back that up by being able to say I’m a barrister,” he says. He is just about to complete a one-year full-time BVC course at the City Law School (formerly the Inns of Court Law School) and, all being well, should be called to the Bar in July. Although Connor sees his long-term future as a barrister, he says that he has no immediate plans to practise. “I want to get NCDV running on a fully national level. Then I may take a step back and have a career at the Bar.”