First time i have sent a request to the NCDV and found this really easy and straight forward. The speed that the case was dealt with was really impressive and feedback from the victim was positive.

Thank you for your very quick help with our client. The solicitor was quite abrupt with me on the phone (I am new to post and needed further information from him) but other than that it has been an excellent and very efficient service. Thank you very much.

The speed in which you took on this task for a victim was impressive. The victim felt listen to and that someone was really able to help. This helped with their mental health and she felt some control over her situation. NCDV were a great support. Thank you

Absolutely amazing service - well done! Made the referral within an hour victim had received a call and necessary arrangements made so quickly, very impressed

Very quick response and kept updated throughout. Victim has informed me that she feels safer having an order put in place

Thank you for your wonderful service and continued support of victims of domestic violence

Quick and effective service, adaptable and attentive to vulnerable victims.

The service you provide is fantastic. I know that when I complete the very quick referral, that you will take it in hand and keep me updated. The support is essential to help make survivors and victims of domestic violence and abuse safe.

These views are mine as an individual and I am not representing views of Leicestershire County Council as an organisation. I have found NCDV support to be timely, effective and above all human. You listened to my service user, understood her experience and fears and acted quickly to put support in place. I am grateful for the professional and inclusive way that you have worked with us.

I did a referral for a parent I am supporting. NCDV contacted the parent and had arranged for solicitors to support her within the hour of making the referral. This is extremely efficient and how victims of DV should be supported. I am also being kept up to date with the progress made via email. Thank you NCDV

We have had a few training sessions provided from NCDV and they are really helpful and informative. I also appreciate receiving the updates on the referrals I complete.

Very helpful company directed me to a solicitor and now have a court date due next week process was very fast but I finally feel like I’ve been listened to and validated

The services NCDV offer are fantastic. The process of referring a victim is quick and easy and the response to victims is fast and effective. NCDV have kept me up to date as the referring officer and the victim has had nothing but good things to say about the support she's recieved.

Very impressed as always. Quick and effective, very helpful in safeguarding victims. A vital, indispensable service.

Fast and easy referral, lots of updates.

Incredibly efficient service that empowers and support victims into feeling safe and secure. Thank you to all the amazing Team at NCDV.

Great service. At an early stage in the investigation, I rang the victim and asked if she would be interested in the NCDV referral service - which she was. Once I had dealt with the suspect in custody, I called the victim back that same day and she informed me that the NCDV team had already contacted her!. In a world of slow, laborious, legal process and red tape, this application took me less than two minutes to complete and the result was pretty much immediate. I will definitely use this service again. Thanks.

Very happy with the service I received for my client. Very easy to complete the form, very supportive and very safe.

Thanks Brian....great presentation - definitely feel that a regular refresher. I have made referrals in the past by encouraging the individual to go direct via the website so they are fully aware of the support and this way they have fed back they feel empowered. If they ever need me to refer direct I will always do that if they feel they need me to and easier to move forward .

Firstly I like to say thank you, I was very impressed by the promptness of the NCDV in responding to the application I made on behalf of a victim of harassment, though a criminal investigation is ongoing, seeking a non molestation order immediately was necessary. Our organization had previously had an input from the NCDV and colleagues whom had referred before couldn't speak any higher of you. Highly recommend and keep you the amazing work you do to keep people safe and feeling safer

Very impressed with the quick response, after completing the online application. The online application is short and simple.

Very quick response to the referral made on 29/02/2024 - thank you as always.

The clients I have referred to your service, have been extremely thankful. You have an amazing service. Thank you for your support.

A very quick and effective response. Such an easy form to make a referral for someone who needs it and the communication to the victim is amazing. I was still on scene when the victim received a call from NCDV to support them.

Very swift response and really good service.

Outstanding at every level, having NCDV in our toolkit is invaluable when working with those who need that immediate protection. Without NCDV being there, I know that those at the greatest risk would be less protected and I cannot thank them enough for the swift response and easy to use service.

I am absolutely astounded by the swift response from the NCDV! I referred one of my client's into the NCDV during a phone call with her; the form was so simple to complete and was done in a minute. I then received email notifications stating that my referral was made, and another explaining the process... Not 5 minutes later my client told me she was getting a call... We agreed to cut short our phone appointment so that she could answer. My client rang me back 30 minutes later, and you could hear the relief in her voice; she explained that she had spoken to someone at the NCDV and given all the information they needed; they had told my client that she would receive legal aid and that a nominated solicitor would contact her shortly to apply for a Non-Molestation order. This was the single most efficient process I have encountered (in my private and professional life!) My client has been living in fear, and knowing that she was getting the legalities in place to support her to live a normal life was quite literally life changing! We were both impressed and amazed with the response from the NCDV. Well Done NCDV! I shall forever sing your praises!

Excellent and efficient service for victims

Very quick process helping a person in need put in place a Non-Molestation Order. Very impressed, thank you.

Excellent. Response to referral and updates are prompt and provide information about each step of the process. Really impressed.

Always helpful and I knbow itr is very valued by the victim's who we put through to your service. As an Officer working in domestcic violence this is an invaluable resource.

excellent service. supports victim and takes a lot of pressure of the V in a time of confusion and fear.

Excellent service provided by NCDV. In this instance, the victim was a lonely elderly female, who was coerced by an offender, promising her companionship but was ultimately exploiting her for economical and financial reasons. This speedy and professional service was crucial in seeking out an injunction/non molestation order to protect the victim from further harm. As a consequence, there are now conditions in place, that will allow the police to swiftly act, should the offender breach them. NCDV provided a crucial service and cannot be thanked enough. Highly recommended.

NCDV have provided an exceptionally fast service on a referral I made. The victim is now able to get her life back on track knowing she is now safe with support in place.

Amazingly quick service. Cant recommend enough!

Brilliant service once again, Cannot praise you enough.

So far I’m happy with everything. Over the past year no one has cared about what I’ve been though, not even the police when I was begging for help so it’s been nice for people to actually want to listen to me. The only hiccup I’ve had in life and the only time in my life I’ve needed help and NCDV have listened and trying to help as much as they can. Thank you.

I used the app for the first time yesterday to make a referral to your organization. I was very impressed how easy it was to use and the updates which I received on how the process was going. I was pleased to get the updates and will use it in the future.

I have always used NCDV when dealing with victims of domestic abuse. Often taking the first step for them by using the referral system. NCDV usually contact them the same day or day after and I always receive updates on the progress of the case. Thank you NCDV.

Attended an incident this morning, NCDV made quick contact to the victim and have already sourced a solicitor. Fantastic work for the victim, another great service, thank you.

I have made a few referrals to NCDV after my free training session. The training was very informative and has been extremely useful in my job role. NCDV are always extremely helpful & supportive with an immense amount of knowledge and advice. A 5 star service as always... Thank you NCDV 🙂

Brilliant

This service has been invaluable to my client. The service is fantastic, has communicated brilliantly throughout and has been of the upmost support for my client

This is a brilliant way to safeguard victims - NCDV are a great asset to the Police and are quick to act to prevent harm to victims of DV.

Super fast response for a non molestation referral, good at giving update to where the application is up too and giving vulnerable women peace of mind

I have referred many people to the NCDV and I have been hugely impressed with the speed and efficiency of the service they provide. The NCDV app makes referring clients incredibly easy and time efficient. I cannot rate them highly enough for the work they do assisting vulnerable victims of domestic abuse.

Very quick professional service

Thank you for the updates that you send out concerning referrals - they're very helpful and reassuring. Thank you also for how quickly you put things into place - it's very impressive!

An excellent service. Very quick at getting back to you and brilliant at keeping you updated. keep up the good work !!

Thus service is exceptional for the victim's of DV with the response being so quickly puts the victim's at ease and makes them feel safe. I can't praise you enough I shall continue to refer victim's to you due to the fabulous level of service you provide Thank you so much Nicky

A great service for the victims of DA because sometimes they dont want to go down the criminal route thank you

We recently used the NCDV to obtain a non-molestation order for a client and they were incredible. They were incredibly easy to use, were flexible with the needs of the client and very accommodating. They were compassionate, kind and understanding and made the client feel very supported, heard and at ease. The process was very fast and the NCDV team kept us well informed and up to date. Choosing to get a non-molestation order is difficult and takes a long a difficult road to get to that decision and the service NCDV provides makes the process that much easier. Thank you

This is an excellent service. NCDV respond extremely quickly and keep me fully updated with the referrals that I submit for clients. The referral process is very quick and simple to complete.

Prompt efficient service. Positive feedback always received from victims. Good advice given to the the victim applicant and regular, prompt feedback sent to myself.

An excellent service provided as staff had kept me up to date in relation to the submission I put forward. A fabulous and vital service in helping victims of Domestic Incidents. Keep up the excellent work team.

NCDV have always been responsive and professional and deal well with 'ditherers' - people who are anxious or frightened about putting an order in place. I've found NCDV to be patient and thorough with clients and a great resource for accessing information for professionals. Thank you NCDV.

I have always found your Service's response quick and courteous. I have always been kept updated with all my referrals. Thankyou

I recently referred a lady that I am supporting for help with a Non Molestation order. The case was dealt with really quickly and the order is now in place. the lady phoned me to tell me how happy she was with the service. She felt that everything happened really quickly and she was kept up to date with updates - she never had to chase for an update. Everyone she spoke to was really professional and friendly and she is much happier now and feels able to relax a little knowing she has some protection. As a professional, I also feel that I was kept up to date at every step. this is an extremely professional and efficient service and your work really does make a difference to peoples lives, thank you.

excellent speed of service, calling the victim within 24 hours of the referral, and already solicitors have been arranged for a non-molestation hearing. This has enabled a vulnerable victim of domestic abuse to be safeguarded as quick as possible

NCDV are an excellent organisation and very proactive. From making my referral at 9am they has contact the person to discuss and support, completed all paperwork and sent this out to solicitor to make application for a non-molestation order by 1pm. This is all free. I highly recommend and value their support around domestic abuse. Thank you for everything you do.

Amazingly quick service from the start! Every phone call and email was done within hours of applying. I was given an emergency court hearing just 4 days later!

Thank you for running such a quick and easy service. It's brought a lot of relief to the person I support.

I find the referral process so quick and easy to do. The feedback regarding the referral is amazing and the whole process is rapid which is extremely beneficial for the client.

The service is always professional and prompt. I have referred many satisfied service users. Highly recommended.

Thanks so much for a speedy response.

Prompt and efficient. Very grateful for the updates.

Very impressed at how promptly the referral was acknowledged, the client was contacted and details sent on to the solicitor to be able to apply for a Non-Molestation Order.

Prompt effective service to assist with the protection of victims of domestic abuse. Thank you for your kind help as ever.

Extremely efficient service. It is also great to be notified where along the process the applications are, which is reasurring.

The referral form is quick and simple to complete and the response time is excellent.

Smooth process reassuring for the client

Excellent Service. Very efficient and quick service for women. Referrer updated regularly.

I am incredibly impressed with how quickly I have been kept updated with the progress made on the referral I made thus far and equally happy that the last email I received promised further updates as the referral/case progresses. Thank you for all your hard work team!

Outstanding service - Presentation given by Julie Gatie was brilliant and very informative.

This is a great service for victims of dv. Sometimes there is little to no evidence for police to charge however this service can give victims a different way of leaving a relationship and starting a new life. Thank you

From start to finish was supported and made to feel validated, everyone we spoke with was friendly and empathetic towards us. Was a quick and easy process that has helped us feel safe.

As a police officer the service NCDV provides for victims can supplement that of the CJS and provides a fast and fantastic service to help protect and strengthen victims of domestic abuse.

Very helpful, friendly, quick service and always provides information when needed. Thank you for supporting other agencies.

as always a steller service and thankyou for your help when working with us to keep people safe

Very quick service and it is good to receive updates on a case.

Effortless and seamless service, which is especially important in these cases where victims are already anxious and distressed. An invaluable tool for keeping people safe.

The work NCDV do is absolutely amazing! I referred a victim to their services and within a space of 2 hours I was informed that there had been a solicitor arranged and a court to hear their application for a Non-Molestation order. This gave my victim a lot of re-assurance and added support where I couldn't. I would highly recommend the NCDV to anyone and have informed my colleagues of the amazing work they do.

yet again a quick response to referral.. An amazing service which is so valuable to the clients we work with.

I have found NCDV to be quite helpful and supportive once I got through. It would be a much better service if there was more provision for clients who do not speak English as an additional language. Having to arrange a separate interpreter and arranging a 4-way call, was challenging.

Quick response, regular feedback and good communication. Victim ultimately has been safeguarded with quick actions of NCDV charity. Thanks again for processing the non molestation so quickly.

Quick and effective service providing updates throughout the process. This is really necessary when supporting victims of domestic violence.

Incredible service, the turn around time since making the third party referral have been nothing short of brilliant. I have been kept up to date throughout the process. The applicant I made the referral on behalf of is also very pleased with the service. This kind of work changes lives for the better. Keep up the great work.

Prompt contact with victim following referral Lots of useful information about Domestic Abuse availlable to share with parent to help her recognise that she is a victim of Domestic Abuse Helpful to be getting updates

Prompt contact with victim following referral Lots of useful information about Domestic Abuse availlable to share with parent to help her recognise that she is a victim of Domestic Abuse Helpful to be getting updates

Very quick and regularly kept updated! This has been invaluable to ensuring our victim is provided with something to re-assure her safety (and children) and steps to penalise her perpetrator.

Brilliant Service

Very easy to use and secured a Non Molestation order for the person that I referred.

I was very impressed with the rapid response regarding my referral. Also pleased with the updates I have received

Outstanding level of service. I have submitted several referrals over the past 12 months and have been updated throughout each one. I have spoke to victim and they have nothing but praise for the service they have received from yourselves.

I've recently dealt with a male victim of DA who has so far spent over £90k in legal fees defending false allegations his Ex Partner has made at Family Court Hearings in order to formalise Child Contact arrangements. He's previously been assaulted by his Ex Partner who has now made further allegations which have both intimidated him and caused him a great deal of distress and worry. He is so grateful for the support he's received from yourselves in supporting him with an application for a NMO - particularly with the speed at which this is being done.

Very good service, fast and efficient, always kept updated. Very helpful over the phone and email

Great response and work as usual

Excellent service

Great service. Staff work extremely quickly and efficiently to help protect victims when police have no further powers to assist. Great at keeping officers up to date on the progress of any applications. A very helpful tool in safeguarding victims of domestic abuse.

I always find the service from NCDV excellent, very quick at contacting clients and working through the NMO process

Amazing service! So helpful and quick my client found the whole experience great, thank you to the whole team!

Very fast and efficient. Amazing support on such a hard time

Following attending a report of a DV harassment. The victim was very distressed by the incident and wanted to avoid police involvement, but due to the incident escalating, they felt they had no choice but to call police. Whilst on scene, the victim was given advice around placing a referral through NCDV. The referral was done this morning, and within a few hours I have had a number of responses updating me on the progress. From start to finish, I have been fully updated and the case is already being progressed, so i cannot rate the service any higher. From a police officers perspective, but also for victims as it can provide them with safeguarding and reassurance.

Excellent got my injuction

This is the first time using this service and i feel the response was very fast and i appreciate this as i feel that the victim will really benefit from this referral.

Brilliant Service

Excellent Service Prompt Service Just Excellent Thank you

I have to say the service and efficiency of the NCDV are second to none, add to this that you have the best app, makes making referrals so simple. I wish more organisations made it so simple to refer

I have to say the service and efficiency of the NCDV are second to none, add to this that you have the best app, makes making referrals so simple. I wish more organisations made it so simple to refer

I have to say the service and efficiency of the NCDV are second to none, add to this that you have the best app, makes making referrals so simple. I wish more organisations made it so simple to refer

Quick response and great support provided for the complainant.

Quick response and great support provided for the complainant.

Excellent service, website is so informative, easy to use and referrals are dealt with speedily and efficiently

The process of referral was very simple and straightforward, which makes my job easier. Client received a call back almost immediately and I have received update of the progress of the case. Client is very happy and I'm super excited about how fast things are going.

At a time when I felt desperate with nowhere to turn NCDV helped me beyond anything I could imagine. They told me to tell my truth, made me feel so safe and gave me massive hope with a way forward. Now I am in such a better place and cannot thank them enough. Every one who works here understands the pain that you are going through and the support is immense. The biggest thank you to everyone who has helped me.

wow! such quick help for a vulnerable family, completely blow away by the efficiency and speed of my referral been actioned and a court date appointed. Amazing

The referral form is so quick and easy to fill out and I had a response the next day letting me know they were working with the victim to get an order. I've since had another update letting me know the paperwork was all complete and they would keep me informed. Such a good service

NCDV have always been very helpful and successful in supporting my clients. This is my go-to for NMO's and I always recommend them to colleagues and clients

great service - really quick to contact client and keeping referrer informed

Absolutely amazing service - matter referred to NCDV ay 9:56am - by 12:13pm I have been advised that solicitors have now been arranged to represent the victim and have associated a court to hear an application for a Non-Molestation order. Wow if I had blinked I would have missed this. Hence the reason I will always refer to NCDV as they provide an amazing service. Thank you so much. 😊

NCDV provide an invaluable service. As a police officer I refer into NCDV often, they always contact the victim within a few hours and have injunctions in place very quickly. I always recommend this service to other colleges.

Great service because the client was contacted the same day the referral was made. NCDV kept me update which was really helpful. The only downfall is that NCDV does not have interpreters, which is a disadvantage for other clients. However we were able to arrange a 3 way call with language line because we have access to their interpreting service.

Excellent presentation. It was very informative and I learnt quite a lot on the service you provide and how you would support the victim of abuse. The trainer was very knowledgable and very passionate about the work she does. Excellent

I was very impressed by the speed and efficiency with which the NCDV handled my referral. I have used the NCDV before and can only compliment them. It makes such a difference to know that everybody we refer is dealt with kindly and efficiently. Please keep up the excellent work!

Very impressed with the service provided by NCDV. It's a quick and easy referral form which is appreciated when I'm so busy. The email updates are useful and it's reassuring to know that mothers are getting prompt support to apply for non-molestation orders to safeguard themselves and their children

As a police officer, we can always rely on NCDV to help victims of domestic violence. I refer a lot of people to NCDV and they always go above and beyond. They are a very impressive organisation.

NCDV is one of the most efficient and communicative organisations I have referred to. Their ability to ascertain the need and implement the necessary orders, within a very short period of time is amazing. It is of such benefit to victims to have orders implemented within a quick time frame, and through a process which is straight forward and not overwhelming.

Thank you to Mandy for the support and advice given today 14/6/23. Just when I thought there was nowhere else to turn, I was provided with support and contacts of other agencies that I never knew existed to help me. Thank you

I cannot recommend NCDV enough. Quick to respond to the client and in keeping professionals updated. Supportive of victims of domestic abuse.

Referring victims of domestic abuse has never been so accessible and efficient. Thanks for what you do and giving victims a better experience.

Quick, smooth process to help victim obtain nmo

Quick, smooth process to help victim obtain nmo

I completed a referral for a mother I am support and the team responded to her extremely quickly, they where clear and supportive.

Your swift responses are always so appreciated by myself, colleagues and clients. You all must work incredibly hard and it doesn't go unnoticed.

Rang the victim within an hour or two, listen to them and have helped and organised a solicitor within days. Kept myself updated throughout all. Very quick, professional and most importantly incredibly vital service

Very quick response to the referrals made and informative in terms of your updates with the outcomes. Thank you.

helpful, simple and offers something to victims we cannot.

Very swift and professional service to date. Thank You

great service, really quick

The service Is excellent, I not only speak from myself but have just spoken to a victim of domestic violence who is extremely grateful and was totally blown away at the empathic attention and the speed of how it was dealt with. Thank you so much for the support you have given to the Police and the victims we also work with.

Very efficient and discreet service. So valuable to our clients

Great response time on emails. Great time in completing all paperwork and sending it off.

NCDV offer an amazing service, within an impressively efficient timescale. We make a lot of referrals and the support they provide people is an essential safety measure in domestic abuse cases especially in times where a criminal prosecution is not possible. Thank you.

Thank you very much for your help. I was concerned about this woman, who has taken a big step after years of abuse and didn't have the confidence to appear in criminal court. This is a very positive measure that will help her to see she is believed, and provide the support and protection she needs to break the cycle she has been subjected to for so long.

From making a referral on behalf of a customer, you receive an immediate acknowledgement of your referral and constant updates on how the case is progressing. I can't thank NCDV enough for all the help they have given to the customer I have referred to them, brilliant service.

Fantastic service to help Victims of Domestic Abuse. Quick, Vital and efficient.

Brilliant and speedy responses. Thank you

very good and efficient service. I have been particularly impressed recently when a Polish speaking solicitor was involved to help a Polish client quickly. I have been using your service to support my DA clients for some time now and have noticed a great improvement lately! I will continue to use the service as the clients are very satisfied with the support. Thanks you very much for your assistance

We have been aware of the NCDV for some time now, and your organisation has practically become part of our safeguarding measures for victims of domestic abuse. - The feedback that we have had from our victims on follow-ups have been very positive. Without question, the NCDV does provide an invaluable service. Thank you for the help and support you give, not just for victims, but also to frontline officers.

I am really impressed by your quick and professional response and the support you have offered the referee.

Great fast service.

NCDV are my 'go to' for clients requesting an emergency non-molestation order. I have just received notification that a non molestation order referral request that I submitted yesterday afternoon has been to Court this morning, which is brilliant! Thank you NCDV on behalf of myself and my clients

I use the online referral system all the time when supporting my clients who have been victims of Domestic Abuse. The process is simple and quick, NCDV always acknowledge my referrals and keep me updated on the progress of my clients. At a time where victims are already feeling scared and overwhelmed it is brilliant to have a service that takes them by the hand and helps them through this difficult process. Thankyou NCDV!!

Spoke to a lovely receptionist this morning CC. What a wonderful lady she has a calming effect and I came away smiling and happy knowing that this lady will be the first voice these victims will hear. You can really tell she has a beautiful soul

Great service being provided to Victims First in helping out the victims Keep up the good work !

fantastic service all round - always prompt, keeping referrer updated every step of the process!

Very quick response following referral for a Non-Molestation Order. Thank you!

Ive only recently started sending you these referrals and im so impressed by how quickly you've dealt with them, how simple it is for me, and im sure it will be a huge help to the victims we assist.

As always - very quick and easy way to obtain a non-molestation order for clients. Thank you!

Super service, very quick in supporting a client, and I have been kept informed at each stage of the process. Very helpful organsation, I would highly recommend to others.

Quick and responsive service. Referral form takes less than 2 seconds and it's great to receive updates regarding how the case is progressing. Everything is happening so quickly its brilliant! Client is feeling relived that she is being listened to and can have something legal in place in order to restrict contact to protect herself and 5month old son. Will definitely continue to use NCDV moving forwards.

NCDV responded swiftly when a referral was made. The professional that dealt with my client was respectful during their communications. The professional was able to address my client's requirements and provide her with sustainable advice that helped her understand the legal process easy and decide of the type of order that will be suitable in order to help her stand up for her rights . NCDV in my opinion is one of the most ethical and genuinely professional organizations that I trust to make referrals to.

As a domestic abuse practitioner on a safeguarding team in Lancashire , i have found this service absolutely brilliant in supporting myself and more importunately supporting the people i support

I would like to thank you for you're rapid response in dealing with a domestic violence referral made this morning. I received an update stating that you had already contacted the victim within an hour of the referral and sent paperwork to the solicitor with a view of a non mol. this is great service and really reassuring for victims and ourselves that partnership working can be successful.

We had Micheal Curtin do our talk today at our Hub. The information was perfectly executed was great to know that this service is available I wish this service was available many years ago

Really easy to access - great service

Excellent service. Easy access and great, timely support for people in extremely challenging circumstances. Your support and service is very much appreciated. Thank you!

As always - quick and efficient 5 star service!

I always find the referral process quick and easy and the communication from NCDV is always efficient and helpful when dealing with high risk victims. Thank you

Referred a very frightened victim to you and contact was made within 24hrs and a non-molestation was put in place. Great to see how quickly you were able to offer help and follow through.

Excellent service. Communication has been very good both with myself and the client. The service has delivered a fast response for support with non-molestation order. Thank you!!

Since making the referral, the victim has been given a non-molestation and offered continued support. I will be using and recommending this service to all victims were relevant. thank you for your support with this referral

This is a great service, very quick to response and keep you update on the process of the case.

Would recommend to anyone i know struggling with any domestic incident whether it be at work attending a job or personal life

This service was exceptional when I placed a referral in online. The process was very quick and easy to do and the response was equally as prompt and I have been kept updated with every movement of the referral. Excellent service!

Absolutely brilliant responsive effective and safeguard not only female but male victims too

The team are always so quick to respond and support our clients and we have had really successful outcomes. Thank you for the work you do and supporting our clients.

Really helpful service and thoroughly understand what the victim is going through, please keep up the good work.

The NCDV referral is so easy to do and the work they do and support they offer is great, in addition to all that the police can do. I have made several referrals and will continue to do so in order to help the victims in my investigations.

I contacted NCDV in December 2022 to request police training on civil protection orders, by January 2023 me and my team had all been trained around the incredibly useful toolkit of civil orders and ASSIST database. I recently made a referral via email whilst I was with a particularly vulnerable lady. Within a few hours she had been contacted by NCDV, the next day I was updated that solicitors had been arranged to represent the victim, and the day after all of the necessary paperwork had been completed ready for hearing. I am so impressed to see the NCDV in action, as a police officer with over ten years experience I was amazed that this was such a streamlined process. No further work was required by me after my initial referral. You're doing an amazing service, safeguarding incredibly vulnerable people.

Brilliant service

Humberside Police have been using this service for a few years now with absolutely no regrets. This service really does put victim's of Domestic Abuse at the centre of everything. The concept of the Service is remarkable and I take pleasure in saying that I am proud to work along side the NCDV, making referrals.

totally professional service. contacts the client in timely manner and provides quick referral to solicitors. would recommend to anyone for a great service.

Excellent service, immediate action and feedback to client and to referring agent- not only to apply for the non molestation order but also to attend court with client First time I have used and will use again

Outstanding service. Provides survivors with control over action they can take to protect themselves and their families, without having to wait for other agencies. Excellent feedback to referring agency.

Mick attended our workplace today and provided a wealth of information that will be used in our day to day practice. The service they provide sounds fantastic. All health services should be aware of this.

Outstanding service, extremely fast and effective in assisting our customers who are victims of domestic abuse.

Great organisation whether it's simply calling the helpline for advice on how best to support survivors of DA / DV or the speed in which vulnerable adults are contacted and protected once a referral is made. Oh, and the referral process takes less than 30 seconds ... how many organisations can you say that about?

I have found all of my experiences with the NCDV extremely positive. All of the information provided for victims is extremely clear and easy to understand. It allows victims to gain a quick, positive outcome for a case when the police may be limited with actions that can be taken. I always sing the praises of NCDV to victims who are looking for external support.

Fantastic service, which have assisted a victim of mine going through a serious DV separation, offering support and facilitating a non molestation order prior to the case being heard at court. A*

brilliant service, within a week of the referral being made all documents have been passed to a solicitor for progression for a non-mol at court.

Thank you for the support offered to my client, it has been quite a challenge accessing the correct legal support for my client and she was beginning to lose faith in the system however NCDV took the time to listen to the problems being faced and ensured that the outcome was successful.

I frequently use NCDV to help obtain protective orders for the clients that I refer over. I cannot fault the service at all, the organisation is always so quick at making the first contact with my clients, and explaining the process of applying for protective orders provides the clients with much reassurance as I have often been told. I value email updates as the case progresses, and every time I have called the helpline to request an update or ask any questions, I feel comfortable doing so as the operators are polite and professional. Thank you for all the hard work you do as an organisation and for clients at risk every day. 🙂

Outstanding service. Made the referral and within the hour, my client had been contacted and the process under way.

Fantastic service, client is also very happy with the support that she has been offered

Great service by the NCDV, our victim was issued with a Non Mol Order within weeks of making an application safeguarding him and his children from future issues from his ex wife

Fast, understanding and responsive service

very good, very easy and very happy.

I called NCDV as i was in an abusive relationship i left with my dog, my child and the cothes on my back, i needed help but i didn't know what help i needed, i had no where to go but could not remain at home, with in 2 hours of making contact with NCDV they had contacted a solicitor and started non molestation order proceedings to safeguard my son and i, it helped us feel safer, the police have been rubbish i have been belittled, blamed and let down by them they are no where near being able to support DV victims. I got a non molestation order in pace for 1 year and have re located to an area away from my exhusband. Its been hard but leaving was the best decision i have ever made, i had to claim universal credit for the first time in my life with the help and support from my local DV support worker, my son and i are safe and happy now, we are trying to peice our lives back together, i was offered a refuge but i couldnt keep my dog with me i was offered foster care for my dog but that menat i would not be allowed to see her for 6 months i just could not give her up she is my baby thankfully i found somewhere to live with my son and dog. I cannot thank NCDV for supporting us at the most difficult time in our lives.

Excellent service. Within an hour or two my client was contacted and solicitors and court identified to apply for a non-molestation order. Wow that is fast. Thank you. Keep up the good work.

This service is absolutely amazing and has helped several of my service users when they are in crisis. These guys need to be sung from the rooftops.

Dealt with my referral speedly

effective communication, very helpful, quick service

Incredible. I made the referral whilst sat with my victim of crime and by the time I got back to the station (30 mins maybe?) your team had been in contact and arranged a solicitor and court. I come in for my next shift around 24 hours after that first email and paperwork has been drawn up for a non-molestation order. A phenomenal service for a woman and her children who need your support . Thank you!

Excellent service providing fast and helpful legal support for victims of Domestic Abuse. Acting very promptly and keeping everyone informed. Thank you. The referral process is uncomplicated and easy to follow.

Very happy with the service- a great tool to support victims of DV.

NCDV are a fantastic organisation and the work they do genuinely saves lives. Good job 👏

I am so pleased with the quick response and way in which cases have been dealt with for my clients that I have referred to your service.

NCDV picked my referral very quickly . MY client was happy about the response and the support provided by NCDV Thank you so much brilliant team !

I am so pleased with the quick response and way in which cases have been dealt with for my clients that I have referred to your service.

As soon as a referral is filed it seems like a member of the team picks this up first thing the next morning and the process is in full swing. The service act very promptly and Safeguard Victims at the earliest opportunity.

Brilliant service, and an Organisation who get things done!

Great updates regarding the progress of obtaining the order for the victim. I am always impressed by the NCDV

Excellent service as always. Quick and efficient. Very effective communication! Thank you NCDV

Received an update within the hour and a solicitor appointed. Brilliant service.

Thank you so much for giving my victim support, when I attended her address, she was terrified to even talk to police, she eventually gave a statement after I explained what help and support was available to her. Please keep up the amazing work you do!

Within 2 hours of the referral, I received notification that my referral had been allocated and my referee was being represented! Impressive response time.

Excellent, speedy service, as ever. Totally reliable in doing all you can for clients.

Felt very at ease. Very prompt and speedy response.

Very very helpful thank you a lot🙏

quick and effective.

I made a referral through the NCDV app and whilst still on scene one of your staff contacted the victim via phone. From that point the process has been incredibly quick.

Excellent service quick to contact Client

Really great service thankyou for helping my client. Really responsive and efficient. Thanks again, much appreciated.

I have refereed number victims to NCDV and I am always amazed at how well the staff deal with these requests. All requests are dealt with in a timely manner and communication between advisors and victims is always fed back to me as consistent and clear. The work that NCDV do is second to none when it concerns victims of all types of violence and all referrals are dealt with professionally and as best as possible. Staff always communicate with myself to which I appreciate.

The service provided by NCDV has been speedy and professional. The feedback they provide is also excellent. For my client this service has empowered her and helped to keep her safe.

Fantastic for our victims

I did a referral and within 1 hour the person I referred was contacted and supported. I couldn't ask for better service

Good service for victims

My first time completing a referral, (impressed no long forms), excellent communication and 100% efficiency. Thank you.

After applying on 17/10/22 I got a phone call by a lovely lady called Chloe who talked me through everything and gave me advice.

NCDV have bee absolutely brilliant in supporting one of the mother's I am working with. They completed a referral and paperwork for a non-molestation order in an extremely timely manner. Thank you so much for the invaluable work you do regarding victims of domestic abuse.

I came across this service through my manager who had recently been on a safeguarding course and learnt about what you did. She was very impressed and passed on the information to me to use for one of my vulnerable clients. You have certainly been amazing. With my clients permission, I have been kept involved with what was happening and my client was treated with care and compassion. Thank you so much.

Quick response from professionals this has been a great relief and reassurance for my resident and myself who is supporting her and her Children. Thank you so much.

We always are kept updated by your service. You provide great support for our clients.

Excellent service and one I have used on more than one occasion. Speedy results for vulnerable clients.

Referral made over the telephone. Took 5 minutes. Call taker (Glen) was excellent in manner and assistance. I have had an update already (less than 24 hours) Due to the busy workplaces all partners have, this is just the service required to speed up the process for protecting the vulnerable people we are all here to help. Thank you

Very quick call back and clear communication of the process for the victim and others involved. Very good service

Always fast efficient and victim care is second to none. Every victim I refer always speaks highly of the staff they deal with.

I have used the NCDV referral (and advised colleagues to do so) on a number of occasions since completing an input with Julie GATIE. Since this time I have had nothing but positive responses and being able to know that once the referral goes in the staff who receive the referral make that early engagement with the victim and offer the support right when they need it most is brilliant and a vital part of supporting victims of domestic abuse.

Through my work, I have referred and recommended many people to the NCDV. Without fail I have received prompt responses and updates from the organisation. Victims have told me of their swift and compassionate help in obtaining non-molestation orders and useful legal advice. A Non-Molestation Order is a vital tool in safeguarding victims of violent and controlling relationships. However, without the NCDVs work, it is a tool that would be unobtainable for many of the vulnerable people it is designed to protect. I am incredibly grateful that this charity exists to guide and assist women and men in taking back control from their abusers.

Very helpful, great at acting quickly, which is really reassuring for the families I work with. Really useful that I am copied in on everything, so I can keep track of what's happening, when it's happening

This service will undoubtedly have made a huge and positive change to my worried and frightened victim of domestic abuse. The service was really quick to pick up the case on referral to them which was literally just basic contact details and within a really short space of time a non-molestation order was applied for and granted by the courts. An amazing life changing service for the vulnerable which helps enable them to start living again.

Excellent service. incredibly responsive, very easy to refer/ communicate with.

Wonderful work. Thank you!

Excellent service as always. Very quick service

Excellent prompt service, sensitive to the needs of our clients.

NCDV have been amazing. The support they have given the family I am working with has been 1st class. The lady now feels safe in the knowledge that the law will protect her, thanks to NCDV engaging a solicitor on her behalf and securing an NMO for her preventing her ex partner from getting close to her and hurt her again

Excellent service, very prompt and supportive of clients

Excellent and speedy response - will definitely refer my clients in the future.

Great service, quick in contacting the clients and providing support and great at providing feedback to referrers. No faults, thank you

Thanks NCDV for the amazing work you do. Referrals are processed so quickly and this is really helpful for victims to get injunctions so that they can stay safe. Success rate is high and many lives have been changed because of it so thank you for your hard work and support, it is certainly appreciated

Your prompt action has really reassured my client and she is so grateful for your support. Thank you.

I am really pleased with the level of service I have received from yourselves. I have been updated regularly

Fabulous service as always.

I feel NCDV very helpful and efficient.

Amazing service, I only submitted a referral at 0857hrs and I had an email at 1133 telling me that solicitors have been arranged to represent the victim and a court to hear their application for a Non-Molestation order has been associated. Thank you

Quick feedback easy and referral process

Excellent service. Referral submitted and order obtained within 2 weeks. Really impressed and great tool for us in Law enforcement to help safeguard victims of DA.

Great training! Very informative and previous has told victims about if a and was very useful

Well presented and easy to understand

Extremely fast and responsive service, which has been invaluable to help safeguard and support my client who was at high risk.

Brilliant service fo rpolice and the victims we refer

I regularly make referrals to the NCDV team and always receive excellent service. If I have a query then they are always helpful in getting back to me and assisting. This is probably one of the best services available to vulnerable people in helping them to receive further protection, through the Non Molestation service. This is a vital service and may it continue. Thank you.

Quick, helpful and do an amazing Job

NCDV has saved my life and changed the life of my daughter for the better. I referred myself and they responded the same day. Within 2 weeks their team took my statement. They helped me by preparing my statement and application for non-molestation order. Within 2 weeks of my application, my life was transformed as the Judge granted me both the non-molestation order and occupation order. No one has done more for me than NCDV. I will be grateful to them forever.

always excellant- very quick to respond - thank you

Fantastic service with fantastic results every single time!

Fast and efficient service. Can not fault them.

I find this service very efficient and a fantastic service for domestic violence victims

Quick and very satisfactory response and easy to refer using the App

I have done referrals to NCDV and I can say that they are efficient in supporting the person you refer. Also quick responses and updates, so you can rest a sure that the support has been put in place and that they will be there when needed. Thanks for all your support that you provide to people in need as well as professionals.

Really fast response and I've really appreciated being kept updated with progress.

The service that NCDV offer is invaluable to our parents fleeing or trying to flee domestic abuse. It means they are able to feel safer and more confident in what can be an incredibly difficult and scary decision. Once I have referred a parent in, NCDV keep me up to date with where the process is up to. I share the NCDV details throughout the office so we can support as many parents as we can to keep them and their children safe.

The new process for support Domestic Violence Victims has greatly improved due to this referral system. The previous system would be a long process with paperwork and be evidence detailed. It is now just inputting a few details and consent from the victim has made it much easier to protect people and help them get on living their daily lives.

Excellent service NCDV kept both myself and my client updated at regular intervals. My client reported that the person they spoke to was very efficient and made them feel at ease. I found the referral process easy to use and response time was very swift. Thank you.

This is only my second referral to NCDV so have not yet had a client reach an outcome. From the two referrals i have made so far the response from NCDV has been extremely swift and efficient so far. The referral process could not have been easier! I am looking forward to an outcome so i can leave further positive feedback.

Very prompt, professional service

I am very pleased with the service provided and updates. It has been great to know what is happening prior to specking with the person I am supporting. Received training from yourselves a few months ago and it has been the first time i have used the service. It has been easy and so nice to know where to reach out for help. Thank you

An amazing service; at a time of crisis, where as a worker/ as a parent you are discussing several safeguarding options and talking about reducing risk, the NCDV are a proactive service, offering an almost immediate response and reassurance to anyone who feels unsafe. Both myself as a professional and the client I support are incredibly grateful. What a difference this has made to everything that happens next. Many thanks.

Referrals are simple and quick to complete. Result in this instance has been to support my client to obtain a non-molestation order to ensure she doesn't lose her home due to DV from her partner.

Incredibly fast response to the DV survivor and myself as referrer (within a few hours). Regular and clear updates to referrer. Thankyou!

Every time I have referred someone in to your team for support you have processed my referral extremely quickly and professionally. You also provide timely and detailed updates which make my role of safeguarding even easier. Fantastic service helping some of the most vulnerable people.

Very fast response. Victim felt re assured that support was gained quickly

Always quick and efficient, such a great service.

I made a referral for a non-molestation order for someone I worked with. I am so impressed by how quickly contact was made to get things moving and how quickly they were allocated to be provided with legal support to obtain the order. The order has now been successfully granted, offering a further layer of support, safety and security to the family. As the referrer, there was good communication throughout, keeping me informed of progress being made and the order being granted. I am grateful for the ease of getting the support, not having to fill out lengthy and cumbersome referrals.

I just wanted to say keep up the good work - I love how promptly your respond to referrals - I am so glad that your service exists.

The most trouble free efficient organisation I deal with within the Police.

Excellent and 'rapid!!' service in obtaining a Non-Molestation Order for my client - easy referral process, swift action = risk reduced.

Your work is incredible and vital to the work that we do.

Really great service!

Very fast, great victim service. My victim was not keen on the police route but wanted the order so this was a great way of putting some safeguarding in place for her.

All members of staff at NCDV are very friendly , helpful and understanding. They really take the time to explain to services and clients what they can do to support them. The service received is excellent and very quick and efficient.

Excellent Service. The person who was referred was contacted within 24 hours and the N-M Order was in place within 2 weeks, after a short delay due to the other party requesting additional time to respond. This has massively increased the victim's confidence in the police and judicial system and I feel that the victim is more likely to remain engaged due to the good service from NCDV.

Wonderful, prompt service with regular updates to police which is extremely useful

NCDV provided support for a person I referred extremely quickly and she has reported that they have been really helpful.

I have always used the app to refer victims and although we were told it can take up to 24 hours for the victim to receive contact, I have noticed that victims have been contacted within hours of being referred, I think this is an incredibly quick turnaround and great service, I recommend the NCDV to all domestic violence victims due to their level of service.

A brilliant service and always really helpful

A great and invaluable service to people who cannot afford to get the protection they need.

Absolutely fantastic service! I could not recommend Your organisation enough! Everytime I have referred a client the case has been dealt with extremely quickly and efficiently! Thank you!

By far an efficient service which ensures safeguarding for vulnerable people from the first contact they have with them. The process to make a referral could not be any easier. The organisation get to work on the referral very quickly and push for protection on behalf of the vulnerable person

NCDV picked up my referral for a vulnerable DA victim in good time. They have kept me up to date and are representing this victim in an application for a non-molestation order. This victim did not want to engage with police but your team has gotten through to her which I am pleased about. Many thanks for your work. It is good to know that many are being supported by yourselves independent from the police.

Really impressed with NCDV. The referral process using their app is so simple, quick, and straightforward, I received an email update within 2 hours of sending a referral. NCDV keep you updated throughout the process. I would recommend NCDV. Thank you

Great service from NCDV who sent all the paperwork to a solicitor within 24 hours of first contact. Many Thanks.

Excellent prompt service. Really supportive for women who have many challenges exiting a DA relationship and need a fast reactive service. Love the fact you keep referrers in the loop. Godsend. Keep up the great work!!!

Amazing as always. A very good option to help safeguard the vulnerable people in our communities.

I made a simple referal and was kept up to date with the next process and what was happening. Very helpful and easy to use. Thank you

I referred a lady who I am supporting and requested updates as things moved along. I am so pleased with the quality service that has been provided for both the lady involved and keeping myself as a professional updated.

Thank you so much, it really helpful service for victims who are a risk. And I appreciate being informed.

exceptional service-

Always a very good service from NCDV ensuring that prompt contact is made with clients referred, really good feed back too which keeps me updated as to the process of the application. Fantastic service .

This is a fantastic service for domestic violence victims. They are supportive, quick and concise in the service that they offer.

I want to say how helpful every one has been, we have had regular training on what NCDV offer and they are supporting a family where culture plays a big part, of whether this woman wanted to obtain a non mol order, and i am pleased that the workers have worked hard to explain matters to her and that the non mol order will be heard at court soon, This will provide some protection for her and her children who have been through a lot.

Thank you for acting so promptly.

I've not used NCDV before but the referral was quick and easy - SU details, my details, and consent - literally took a minute and within half an hour, I've had acknowledgement of my referral, an explanation of their next steps and they have contacted SU.

I am very impressed with the update provided regularly and the the quick response from the point of referral. Well done to a good service being provided.

I found the service very efficient and quick to respond to a client that is support.

Quick and easy to use, use it regularly to support vulnerable survivors of domestic abuse.

You offer a great service and I have had numerous good results from your service I regards to safeguarding victims.

Thank you NCDV- I have one very grateful client and a huge weight taken from my shoulders, knowing that there is a court date and solicitor for a non mol. I was astounded by the speedy service, we had the first notification that your service had accepted my client for an injunction, within an hour of my referral. So very grateful for your service. Thank you.

Always first a first service.

NCDV are a truly exceptional organisation who go the extra mile to help vulnerable people in need of help. I can't thank them enough for the support they have given, and continue to give, to the victims of domestic abuse that I work with.

Always deal with things incredibly efficiently. Thank you so much for helping with all my referrals 🙂

I have used NCDV on a number of occasions, making referrals for victims, and I never fail to be impressed by the service provided. A very, very good organisation.

I genuinely cannot say enough good things about NCDV, Knowing that I can refer some of society's most vulnerable people to be supported in what can be a very daunting process to help safeguard them is beyond words. Thank you so much for everything you do and for always taking the time to provide updates.

Fantastic support network providing a lifeline to those who need it.

Excellent service, highly recommended by clients. Updates are quick.

Dream organisation - friendly, efficient, professional. So easy to refer - love them

Quick to reply, quick to contact clients - great service!

Excellent service. So quick and efficient. Kept me in the loop at all times.

I have never had a bad experience. I sometimes will make 3 referrals today and can see how quickly you get the orders granted.

The lady I spoke to this morning was so helpful, caring and supportive couldn't help me out more and putting things in place for me. I would highly recommend ncdv for help with getting orders to protect victims of domestic violence

This service is A1. The level of professionalism and care from the advisors is amazing and really helpful to the victims who are facing a very stressful time.

Absolutely fantastic service! Thankyou so much for responding so quickly to my referral and already putting a protective Order in place to make sure that my client can feel safe - all within 24 hours. Your service is so simple to refer into, and your swift response is excellent. Myself, along with my client cannot thank you enough.

Very fast response and the victim is extremely happy. Thank you

I have attended at several DV incidents of late and on each time i have made a referrla into the NCDV. The service that you provide appears to be by far one of the best support agencies available for victims of DV. On each occasion proceedings have been made in order to gain a NON MOL order for the victim and has involved the absolute minimum of fuss or administration.

This service is A1. The level of professionalism and care from the advisors is amazing and really helpful to the victims who are facing a very stressful time.

Excellent service. Always kept up to date with progress of referral and the outcome. Very efficient and such an important agency to work alongside to ensure safeguarding of victims

NCDV provide their services in an exceptional time frame and do so consistently. I feel NCDV are head & shoulders above any other services for progressing towards an outcome for the victim. The referral form is simple and takes second's to, however the updates received are often and inform the referring officer as each stage progresses. NCDV form a critical part of my long term safegaurding plans for victims.

Excellent Service. I referred a victim of Domestic Abuse to yourselves at 15:00 and by 16:50 I received an email confirming that my client had been contacted, the paperwork had been completed and had already been sent to the Solicitor so they could apply for the Non Mol. Extremely quick efficient service. Thank you

I referred a lady to you service late at night while on duty, she had been having issues with an ex on and off for a long time and wasn't getting much support. I referred her to you guys and by 12pm the next day i have an email saying your applying for a court order she's been appointed a solicitor and thing are moving forward. The response for yourselves has been superb and rapid. On behalf of the police thank you very much for offering the victims much needed support quickly and efficiently.

Fantastic level of support, very quick response rate and regular, clear updates to keep professionals in the loop with cases they've referred.

I visited a lady who was very scared and in fear, we had a Police alarm fitted and used the app to do a referral to NCDV by the end of my shift, she had a call, the solicitors sorted and the non-molestation order was one step closer. This service is so fantastic and has such a positive affect for victims and myself. I cannot thank you enough for the amazing service.

I made a referral to NCDV and they contacted the client on the same day. When this did not happen, due to an incorrect number being given, they were apologetic and ensured that they would get in contact with the client immediately. The advisor that I spoke to was very professional and made me feel reassured that my client would be contacted and helped. I have been kept updated about the progress of the case. I am planning to refer more clients in the very near future.

Absolutely fantastic! Referred in and heard back in the same day. Amazing service and communication, couldn't recommend enough! Thank you so much.

Very impressed with how quickly NCDV got in contact with the victim after referral and how quickly they implemented an order to safeguard her and her child. The process was very simple and I was kept informed throughout.

Always prompt replies and prompt response when asked for feedback

Without your support I would still be in my toxic marriage. You are incredible and have given me back my freedom with my children. I can’t thank you enough after years of misery I have a future. The process was discreet, speedy and accurate to obtain a non mol order within 2 days. Myself and my kids can now look to the future

Very quick and efficient service.

Very good. Very quickly helped my client. Very impressed.

absolutely amazing and essential service thankyou so much for all the hard work you do!

Fantastic service, I have referred people to this service. Will continue to do so, very professional and people I have referred have all give me great feedback on how helpful and patient they have been with them.

The staff have been so helpful and very kind. I actually felt so comfortable speaking with the staff and they explained everything to me. Made me feel at ease. Thank you so much and thank you for being there for me

Great service, easy to use and the frequent updates when action is taken is really encouraging for future referrals.

Responded very quickly to our referral, speaking to the parent within 12 hours and submitting the paperwork for a non molestation order within 36 hours. At every step of the way we were kept informed. Fast, efficient and would recommend to others.

Responded very quickly to our referral, speaking to the parent within 12 hours and submitting the paperwork for a non molestation order within 36 hours. At every step of the way we were kept informed. Fast, efficient and would recommend to others.

I work as an IDVA for the NHS, working alongside the Police. The service that NCDV offer is so good, easy to complete, fast service, we are always kept up to date. The most important of victims get a first class service, that for many has taken them a while to get to this point. I can only praise the service as it actually has a positive affect on victims and can literally save life's

Absolutely fantastic, as always.

This service is fantastic and helped to keep many vulnerable victims safe, all credit to the amazing staff.

Always have an excellent service from NCDV team, thank you for all your hard work to make our clients journey a little smoother.

I've always found the NCDV to be a fantastic service. Very efficient and a huge help to victims of crime, particularly when they don't want to engage with the criminal justice system. The efficiency of how the NCDV works is really impressive and they play a really important part in keeping vulnerable people safe.

Really positive engagement and updates from staff. All queries were answered and my client was given multiple options to suit her needs.

Thank you so much NCDV, for all your help and advice which positively changed my life and wellbeing. I was originally referred to you by the police, and further supported by a local organisation which helps women affected by domestic abuse and violence. You helped me to obtain a Non-Molestation Order. So much of domestic violence happens away from anyone else due to the nature of the perpetrators intentions. Therefore, its incredibly difficult to cope with, describe in words to others or to prove and the court to take seriously, however I had gathered evidence, with more if required, to substantiate my case. The Non-Molestation Order made a positive difference to make me feel safe. I cannot describe how your help, support and the services you provide were and still are appreciated. I can't thank you enough for being there at a time of desperate need. I realise the importance of your services during the Covid 19 pandemic whilst isolating through lockdown, where events by perpetrators would significantly impact an increase on the demand and need for your amazing support.

ALWAYS GREAT SERVICE

I had only recently heard of NCDV and when I was supporting a service user who fitted the requirements to request a non-molestation order, I was so impressed with the speed and diligence in which this referral was handled by yourselves. I have highly recommended your organization with in my team and the other organisations that I work with. Thank you all so much for the work you do

Thank you for your hard work, you provide a service which I have come to rely on when dealing with victims/suspects of domestic abuse. The speed and quality of your work is something that provides victims with a significant amount of re-assurance and confidence in being open with us and other safeguarding organisations about their experiences. Your hard work does not go un-noticed and certainly does not go un-appreciated. Mine is a common opinion held by all the officer's within my department!

Very easy and quick referral. Updates given and client feels supported.

Thank you so much for helping a family that i am supporting to obtain a non-molestation order. I have been very impressed with your service. Your communication has been excellent as you have updated me throughout. I will definitely be using your service again. Thank you so much!

Client was contacted shortly after initial referral, the service received by client was professional, supportive and timely, as the referrer I was kept informed throughout the process which supported Hestia in exploring clients experiences, thus adding further robustness to their essential safety planning - I would highly recommend this service to all service users;

Really grateful for the service provided, it was quick and easy. Within a week an order was granted really impressed with how efficient the service is and the communication has been amazing Thank you for all your help

Contacted victim quickly, clarifiesd information with me, kept me updated and worked expeditiously with the victim - excellent service for the victim

NCDV offer an outstanding Service. They have helped and continue to help victims of domestic abuse and act quickly and efficiently on any referrals made.

very helpful service, great feedback regarding referrals. Fantastic help for victims of domestic abuse!

Always a prompt , very good service.

Incredible service - fast acting, discrete and always go above and beyond. Within 12hrs of a referral they had made contact, started the process of a non-mol, an occupancy order and arranged for a family solicitor to make contact the following day.

Absolutely lovely people, non judgmental and you really helped me. I truly thank you 🙏

great service, quick response and kept up to date with proceedings at all times.

I thought there was no 1 out there who could help me and I was alone but ncdv helped me they are professional and are there to help I don't know what I would of done if they where not there I thank them so much

Knowing me and my child/ren are safer now means alot thank you so much I am 100% happy with the support you have given me and my family.x

Impartial of the Police but invaluable to victims of abuse.

As always, outstanding. Kept up to date with progress of applications applied for or third party referrals.

Fantastic that the young female has had some sort of outcome despite being unable to go through a police investigation at this time

Extremely quick professional response, referral took seconds to complete and I was updated regularly. Would highly recommend.

Very efficient service. I have been kept up to date with the progress of the application made for the family I am working with. We completed the free training offered that explained their service and how to make a referral - Highly recommend.

Great service, family was contacted straightway and support provided. Mother feels safe at home and in community.

The staff is very friendly, sensitive and helpful! Thank you for your help and support

Quick, efficient, invaluable. Always a call 1 service. Thank you for what you do.

The work of NCDV is incredible . The referral system is quick and so simple and follow up for the victim is fast. Communication excellent - The update emails are appreciated so records can be updated and follow up with the victim if needed to ensure the support is continued . The victim supported following my referral has been so grateful and reassured that she can protect herself and children. Thank you fro your incredible work . I will continue to promote your work to other professionals and victims

Thank you so much NCDV, for all your recent help and advice. I was originally referred to you by an organisation which helps women affected by domestic abuse and violence. You helped me to obtain a Non-Molestation Order. You also gave me prompt and effective help and advice on obtaining an extension in the Non-Molestation Order. So much of domestic violence happens away from any witnesses and can be difficult to cope with, describe in words to others or to prove.... The Non-Molestation Order has really made a positive difference to me and to my children, helping us to feel safe. Your help, support and the services you provide are really appreciated. I can't thank you enough for being there at a time of need.

I was extremely pleased by the service provided by the NCDV concerning a victim I have been dealing with. Upon submitting the referral for the Victim, the NCDV had made quick contact and arranged a meeting with a Solicitor. This particular case has resulted in a court hearing that has now taken place where the provision of an order has been agreed. This will further safeguard the victim and provide further reassurance to them.

NCDV were very helpful, understanding, empathetic and knowledgable. They listened and were quick to act.

Thank you for your work. 🙂

Really fast response and great at keeping the referrer updated on the progress. Non-mol was granted within the week.

We continue to be amazed at the services offered by the NCDV. As per usual victims of crime who are unwilling to enter the criminal justice system are engaged with the civil courts in a timely and professional manner. The work undertaken by the staff and volunteers of the NCDV is crucial in protecting some for the most vulnerable people we work with. The NCDV is a fantastic resource that ensures those people who need it most are protected and must be credited with the speed in which their interventions can be facilitated.

Amazing service to support victims of domestic violence. Very quick in processing applications.

As always, absolutely brilliant. An amazing organization, without we would struggle to safeguard so many victims.

really simple application to refer someone to. I was kept up to date with progression (which was quick)- including the result which provided peace of mind. thank you great service.

Very good, fast response and kept updated in a lot of depth. I don't think a victim could ask for more.

Brilliant service and really helpful thanks

The help I received from NCDV has changed my life. When I thought no-one could protect me they helped me get a Non-Molestation order which was granted quicker than I could ever have hoped for. Me and my children are finally so much safer and I couldn’t be more grateful. I don’t know what I would’ve done without NCDV and I hope other women in my position can find them for help, they’re angels.

Been brilliant being updated as the case progresses. Thank you!

Thank you for excepting my clients' referrals and act on them so quickly. I have been working with you for the last 4 years and cannot thank you enough for the support you showed towards my clients when they were in their most vulnerable position.

Excellent Service AGAIN, always extremely reliable and excellent customer service. We were kept updated throughout the process, really professional and extremely helpful, definitely recommend. Thank you

Always a great service, amazed how quickly you respond and action the non mols and every victim who uses you has nothing but nice things to say. We are so fortunate to have an organization like you, the work safeguards so many victims when we cannot.

Thank God there’s people like you help me with people like you thank you

Very happy with the quick reply. The most important part is that the victim will be more at ease knowing she will be protected which is what she wanted thank you

Yet again, the support and advice offered to my victims by NCDV is excellent, it adds additional safe guards and protection. Not only that, but it helps victims to regain some confidence and begin the road to recovery.

Thank you so much for supporting a family that I have recently referred. Your response has been fantastic and mum and her children will greatly benefit from this. The process has been simple and very effective. Thank you Katherine

NCDV are quick in responding to my applications for clients. They are professional and keep myself and my clients updated at all times. I am extremely happy with their service.

Within a few hours of submitting a referral, contact has been made with a victim of a domestic incident and a non-mol application is being progressed. Fantastic service, as usual.

Excellent Service. Extremely Helpful, knowledgeable and Great Communication always. Thank you

I use the NCDV referral scheme regularly for work and it has always been superb and the people are very keen to help and make it very easy to help victims with support for Non-molestation orders. Very good organisation and I will continue to use the service.

This is a fantastic app that is simple to use and provides plenty of updates throughout the process once the victim has been referred.

Thank you I had my non moleststion order approved and done on New Year’s Eve. I cannot thank the team enough and have helped me though the whole process thank you

thank you to all of you for the extremely hard work you do and your quick responses without your service we would all be at a loss.

Excellent , prompt service as always. They keep you and client updated throughout & provide essential , great support.

I am working with women who experienced violence and request legal support from NCDV for the women who are struggling to find a solicitor, especially in No Recourse to Public Fund cases. NCDV is making a huge impact on their life by supporting them in legal matters. While they are starting a new violence-free life NCDV's support is empowering them. Thank you very much for all your hard work. Kind regards

Very quick and efficient service. I was kept updated throughout and NCDV have helped me provide excellent victim service

Amazing service really fast to act

very quick and efficient. Two days from contact with victim to having a court date.

I referred one of my clients online for an application for a Non Molestation Order. The team worked extremely fast and have been super efficient at keeping me in touch with the application, and my client feels really well supported. Thanks!

The response to a referral I made was absolutely brilliant. You made contact very quickly and I am being kept up to date with each step that's taken. Fantastic service from a referral point of view.

Easy referral process, referral acted upon promptly

In contacting these people I felt so much relief is the knowledge of their safegurding and guidance to help anyone who has been at the hands of DV... fast effective undestanding and very professional...

Fantastic Service, always extremely helpful and informative. Communication is excellent at all times.

Almost instant support for a woman who has been significantly traumatised due to systematic verbal, emotional and physical abuse during her relationship and for 9 years after leaving her partner. 2 days after my referral to this service she feels strong and empowered to finally stand up to the perpetrator and put and end to this ongoing abuse towards her and her family.

Brilliant service from start to finish the whole process was made quick, easy and hassle free. Constant communication and updates throughout the process, thanks for all your help

Thank you so much. I really can't thank you enough, I want to hug you. You helped me with my non molestation order, after I lost all hope, because of the amount I had to pay towards Legal Aid. The amount of £498 per month, would of meant me going bankrupt, and I wouldn't of been able to protect my 7 year old daughter. You contacted me, and helpef me with the form and witness statement. My non molestation order was granted, and has now been served. I really can't thank you enough. You are wonderful, amazing people, going out of your way to protect us. I hope one day, to be able to help people, like you have. So thank you so much. No words, can express how I feel.

A super organisation that unlike most external agencies actually delivers. In 3 days a non-molestation order has been placed on a suspect which is extremely useful as in this specific incident a prosecution was highly unlikely due to a lack of evidence.

Fantastic service. Really quick response and support provided the same day. Thank you very much!

Excellent response to referrals I have made, I am kept updated about the referrals made for my clients. During Covid-19 I have relied on your service a lot more for my clients for an quick response in regards to Non-Molestation Orders.

This is such an amazing service. After undergoing the training I was keen to make referrals where appropriate to help those in need. I made my first referral just a few weeks ago and the case has already been to court with a successful outcome. The service is so efficient and quick. Updates are sent throughout and this has been of such great comfort and assistance to a very vulnerable and at risk resident who commented that they did not where to begin with what they'd been advised they needed to do. I cannot praise the service highly enough. Thank you

Amazing Service, always extremely helpful and informative. Excellent Communication, with an update as soon as the referral has been received and ongoing updates throughout. Even in some cases where a Non Molestation order has not been the best option the advice then given to the client and other options made available was fantastic. Very Friendly staff over the phone also. Thank you

An invaluable service and so incredibly easy to refer to, I have always experienced excellent communication and all referrals have been dealt with professionally and promptly.

Such a quick response to advise that all paperwork has already been sent to the solicitor.

This is the first time i have used this service, very quick and efficient with regular updates. Thank you

So happy to know that this service is there to help and support vulnerable victims. I recently put in a referral for a woman who's ex partner had contacted her (only once) but in terms of offences there wasn't much I was able to do, despite her telling me his DV history (including breaching a non mol for previous partner). I'm so pleased that there's an option to help safeguard her further when we're limited as to what we can do. I got an email less than 24 hours later saying that a solicitor had been assigned to the case.

Anybody that works for the police knows that very rarely hard work is appreciated and noticed. The work that your organisation puts in is above and beyond and saves us a police future work with parties that either don't want to engage, or can't pursue a criminal case. Ensuring that adequate safeguarding measures can be implemented and followed up/acted on. Thank you for all of your hard work

I am astonished at how quick this service is. The referral form is 30 seconds. The staff are polite and helpful. They do not give up after a missed phone call. This service should be more widely known. I had no idea that NCDV existed until my company signed me up for the training. When protecting, men and women who are abused, getting protection in place quickly is essential. This service does that and it is so reassuring that this service exists. Keep up the good work, you are essential.

The quickest ,easiest & most efficient service I have ever come across !Thank you for making my life as an IDVA so much easier

Excellent service, so quick to respond and action the application for my client for a Non - Molestation Order: Have been kept updated will the case development by email at each stage: Will most defiantly recommend and will use this service more often

Excellent.

I cannot fault the NCDV. They are so helpful and many victims I have dealt with have engaged solely because of NCDV involvement. Their response is quick and effective, and I have no doubt they have saved countless lives as a result. Thank you, and please continue the great work you are doing.

Fantastic service - I referred via Refer Direct online, and within 30 minutes my client had been contacted and an update on the referral was in my inbox. Client is very happy with the communication they have had, and pleased with how quickly things are moving. Would recommend NCDV 100%.

As I sit here crying thinking of what you have done for me I can’t thank you enough xxx

I am very pleased with your service, for the service user that I am supporting. Thanks a lot.

I couldn't reccomend this service more. I refer all my clients who are interested in getting injunctions. I have also made calls to get advice. The workers are always knowledgeable and easy to talk to. They deal with everything in great time and keep me updated as the referrer. A great service that is making a difference to many survivors of domestic abuse!

Prompt, professional service. The App is so easy to use. Good to know NCDV are there at the touch of a button.

Brilliant service within a few hours of making the referral I had an email stating that a solicitor had been appointed to the ip and forwarding the process to gain the non molestation order wanted. Very efficient

Sometimes during police work it is fustrating where no crimes has been committed however previously there has been, especially when it comes to domestics. I contacted NCDV and within 5 hours I had an email back stating a solicitor has been allocated the victim for one specific job. Long story short a non-mol was issued on the suspect and awaiting this to go to court to get this all confirmed. Brilliant service and have advised colleagues to use NCDV in future and will look to use more often to help victims.

Very quick and professional service.

Absolutely excellent service provided. I referred a case that had been considered (but was unsuitable) for ASB Tools and Powers late on a Friday afternoon, and by Monday Morning an update was provided showing excellent progress on the matter.

I am very pleased with your prompt response.

The team at NCDV have been so amazingly helpful. a support worker, this gives me confidence about reassuring clients about your service and it is also refreshing for clients to work with a support agency that responds so quickly and without having to go through a long referral process. Thanks alot for helping my clint in her diffivult time and updaiting me on every stage.

The team at NCDV have been so amazingly helpful during a particularly difficult time. I was feeling lost and did not know where to turn next but they gave me genuinely useful advice and guided me through the process of taking legal action when it all felt so overwhelming. Every team member I've spoken to seems to really care and whenever they have said they would do something it has been done with the highest level of professionalism and urgency. I'm so very grateful.

It's reassuring how quickly and efficiently you respond after the initial referral. As a support worker, this gives me confidence about reassuring clients about your service and it is also refreshing for clients to work with a support agency that responds so quickly and without having to go through a long referral process.

Tony ran 4 workshops for us over a period of about 4 weeks to over 200 practitioners working with children, adults and families across Trafford. These workshops were really well received and I had had a number of positive reviews from staff afterwards stating they feel far better equipped to support those affected by domestic abuse with seeking orders or other general support.

Fast, easy service to request on behalf of victims of DA.

Thanks for getting in touch with victim so quickly after the referral. Received an update to say with the help of a solicitor a Non Mol was successfully applied for which should hopefully help give her some protection and peace of mind

Very quick response within hrs, after making referral for a client of mine. NCDV rang client and all information gone over to solicitor. Thank you

Contacted NCDV via app, quick responses from all concerned and updated on a regular basis. Fantastic that as organisations we have acted to assist our mutual client achieve a positive outcome. Keep up the good work

Excellent service. It was so good to be kept informed along the way with the progress of the application as it meant we were able to guide our most vulnerable clients appropriately. I will most definitely be using the Service again and recommending to others.

Had a quick response for my client, even though we are in lockdown and people are working from home. Well done.

NCDV have acted swiftly for the client and have kept me, as the referrer, informed of progress. Such an important and helpful service for those in need of support and protection

I have had a fantastic experience, all of my families referred have been able to apply for orders helping them to feel empowered and listened too. Thank you so much for all your help and support. I have to remain annonymous due to the nature of my role.

Outstanding service. Easy referral for professionals and victims and such a quick response. Our department only ever have positives to say about this support service. You make a huge difference to peoples lives.

I have used your service quite a few times for my clients and each and every time the service has been excellent. Extremely efficient and fast to make contact. Also really helpful and friendly. Thank you

Fast, easy, no fuss process for referral. I was extremely surprised at how fast everything was done. All paperwork already sent to the solicitor so they can apply for a Non-Molestation order, completed just a day after referral was made. Very impressed.

Service from NCDV is very reliable with personal approach. Many of my client's were supported through your services to obtain protective order and the process was fast and tailored to their personal needs.

5 star service! Easy to refer and great communication.

I have recently referred a victim to yourselves for support and assistance with a non molestation order. The service that the victim received was very fast, professional and effective which the victim greatly appreciated at a very stressful and emotional time. Thank You

These guys are absolutely fantastic. They are so helpful and supportive to the referrals sent through. They keep you up to date on how things are going which is nice as you know the victims are being supported. Well done NCDV fantastic service, thank you.

I think this is an exceptional tool in safeguarding victims of domestic abuse. The NCDV act very quickly to referrals that are made with a positive outcome on many occasions

Brilliant Service. Quick responses to referrals & always kept updated on progress.

I have now used this service multiple times and each time I receive a fantastic, efficient service. NCDV contact the victim either the same day or at the latest the next day. Vicitm's feel reassured and safeguarded by the excellent service in getting a non-molestation order so fast and as a police officer this is amazing to hear from victims. Thank you NCDV for all the amazing work you all do, it honestly makes such a positive difference to victims of DV.

Very pleased with service. Quick response and safeguarding put in place as soon as was practicable.

brilliant response from a referral made and kept informed all the way through.

Excellent!

Very professional service. Thank you for providing regular updates on referrals made.

Excellent service. Just what our victims need to follow up with a Non Mol.

I've had amazing support and results for my clients from NCDV. Thank you so much for the work you do.

Fab service provided and prompt updates. Overall fab service provided

Excellent service in assisting the police but more importantly helping the victim in a timely manner . Many thanks

Excellent service and prompt response. Thank you very much.

I am really impressive the help and service that i received from NCDV. Thank you is not enough to expressing my feeling.

Very impressed with this service and how quick and straightforward this was to use. NCDV keeps you updated at all stages of the application and were on hand to answer any questions. Would definitely use this service again - this is an excellent safeguarding tool to help protect victims of domestic abuse.

Brilliant Service. Quick responses to referrals & always kept updated on progress.

What an amazing service protecting victims of Domestic Abuse. From an easy referral to the support you give and rapidly getting the case to court, the service cannot be faulted. Well done, excellent as always!

What an amazing service protecting victims of Domestic Abuse. From an easy referral to the support you give and rapidly getting the case to court, the service cannot be faulted. Well done, excellent as always!

NCDV offers an excellent straightforward service which, which provides victims with a stress free pathway to obtain an injunction

Beyond happy with the service I received! Order I desperately needed done in days and all discreet, highly recommend

Took a while however this was due to client collating information. From a professional opinion a very useful service. Thank you

I think the NCDV are fantastic, they work super fast and have dealt with my numerous referrals efficiently and catering to different victims various needs. In my line of work sometimes a referral can often make such a difference and help victims with what they need quickly, I couldn't recommend them more.

I have submitted many referrals over the years to aid the victims of Domestic Violence and I must say that I have always been impressed with the approach they take, also with the speed that they bring matters to a positive end.

Very good service, always contact the victim promptly and provide me with an update o the progress.

Excellent service. Couldn't believe how quick and easy a referral was when I first started using the app. I use this app and referral service on a daily basis. It has made the process of explaining a Non-molestation order so much easier and I can now leave it to the experts to iron out the finer details in explaining. Great safeguarding tool....especially for non-supportive victims or in cases where the evidence is not there for a full prosecution. Thanks and keep up the great work.

Have spoken with a victim of DA and with the persons permission a referral was submitted that day to the NCDV. Within two hours a reply was received informing me of the progression of the case and within four days that the victim has been assigned to a solicitor. The manner and diligence in which they have assisted this victim is a credit to the staff working for the organisation. Their assistance with safeguarding victims of DA cannot be understated.

Have spoken with a victim of DA and with the persons permission a referral was submitted that day to the NCDV. Within two hours a reply was received informing me of the progression of the case and within four days that the victim has been assigned to a solicitor. The manner and diligence in which they have assisted this victim is a credit to the staff working for the organisation. Their assistance with safeguarding victims of DA cannot be understated.

Fast, efficient, excellent communication (email updates etc) and fantastic service for victims. If only the police service could be half as efficient! Maybe we could learn something from your systems and processes.

I am always very impressed with the NCDV. I feel they get results very quickly and the email updates are always clear.