Excellent service. Referral submitted and order obtained within 2 weeks. Really impressed and great tool for us in Law enforcement to help safeguard victims of DA.

Great training! Very informative and previous has told victims about if a and was very useful

Well presented and easy to understand

Extremely fast and responsive service, which has been invaluable to help safeguard and support my client who was at high risk.

Brilliant service fo rpolice and the victims we refer

I regularly make referrals to the NCDV team and always receive excellent service. If I have a query then they are always helpful in getting back to me and assisting. This is probably one of the best services available to vulnerable people in helping them to receive further protection, through the Non Molestation service. This is a vital service and may it continue. Thank you.

Quick, helpful and do an amazing Job

NCDV has saved my life and changed the life of my daughter for the better. I referred myself and they responded the same day. Within 2 weeks their team took my statement. They helped me by preparing my statement and application for non-molestation order. Within 2 weeks of my application, my life was transformed as the Judge granted me both the non-molestation order and occupation order. No one has done more for me than NCDV. I will be grateful to them forever.

always excellant- very quick to respond - thank you

Fantastic service with fantastic results every single time!

Fast and efficient service. Can not fault them.

I find this service very efficient and a fantastic service for domestic violence victims

Quick and very satisfactory response and easy to refer using the App

I have done referrals to NCDV and I can say that they are efficient in supporting the person you refer. Also quick responses and updates, so you can rest a sure that the support has been put in place and that they will be there when needed. Thanks for all your support that you provide to people in need as well as professionals.

Really fast response and I've really appreciated being kept updated with progress.

The service that NCDV offer is invaluable to our parents fleeing or trying to flee domestic abuse. It means they are able to feel safer and more confident in what can be an incredibly difficult and scary decision. Once I have referred a parent in, NCDV keep me up to date with where the process is up to. I share the NCDV details throughout the office so we can support as many parents as we can to keep them and their children safe.

The new process for support Domestic Violence Victims has greatly improved due to this referral system. The previous system would be a long process with paperwork and be evidence detailed. It is now just inputting a few details and consent from the victim has made it much easier to protect people and help them get on living their daily lives.

Excellent service NCDV kept both myself and my client updated at regular intervals. My client reported that the person they spoke to was very efficient and made them feel at ease. I found the referral process easy to use and response time was very swift. Thank you.

This is only my second referral to NCDV so have not yet had a client reach an outcome. From the two referrals i have made so far the response from NCDV has been extremely swift and efficient so far. The referral process could not have been easier! I am looking forward to an outcome so i can leave further positive feedback.

Very prompt, professional service

I am very pleased with the service provided and updates. It has been great to know what is happening prior to specking with the person I am supporting. Received training from yourselves a few months ago and it has been the first time i have used the service. It has been easy and so nice to know where to reach out for help. Thank you

An amazing service; at a time of crisis, where as a worker/ as a parent you are discussing several safeguarding options and talking about reducing risk, the NCDV are a proactive service, offering an almost immediate response and reassurance to anyone who feels unsafe. Both myself as a professional and the client I support are incredibly grateful. What a difference this has made to everything that happens next. Many thanks.

Referrals are simple and quick to complete. Result in this instance has been to support my client to obtain a non-molestation order to ensure she doesn't lose her home due to DV from her partner.

Incredibly fast response to the DV survivor and myself as referrer (within a few hours). Regular and clear updates to referrer. Thankyou!

Every time I have referred someone in to your team for support you have processed my referral extremely quickly and professionally. You also provide timely and detailed updates which make my role of safeguarding even easier. Fantastic service helping some of the most vulnerable people.

Very fast response. Victim felt re assured that support was gained quickly

Always quick and efficient, such a great service.

I made a referral for a non-molestation order for someone I worked with. I am so impressed by how quickly contact was made to get things moving and how quickly they were allocated to be provided with legal support to obtain the order. The order has now been successfully granted, offering a further layer of support, safety and security to the family. As the referrer, there was good communication throughout, keeping me informed of progress being made and the order being granted. I am grateful for the ease of getting the support, not having to fill out lengthy and cumbersome referrals.

I just wanted to say keep up the good work - I love how promptly your respond to referrals - I am so glad that your service exists.

The most trouble free efficient organisation I deal with within the Police.

Excellent and 'rapid!!' service in obtaining a Non-Molestation Order for my client - easy referral process, swift action = risk reduced.

Your work is incredible and vital to the work that we do.

Really great service!

Very fast, great victim service. My victim was not keen on the police route but wanted the order so this was a great way of putting some safeguarding in place for her.

All members of staff at NCDV are very friendly , helpful and understanding. They really take the time to explain to services and clients what they can do to support them. The service received is excellent and very quick and efficient.

Excellent Service. The person who was referred was contacted within 24 hours and the N-M Order was in place within 2 weeks, after a short delay due to the other party requesting additional time to respond. This has massively increased the victim's confidence in the police and judicial system and I feel that the victim is more likely to remain engaged due to the good service from NCDV.

Wonderful, prompt service with regular updates to police which is extremely useful

NCDV provided support for a person I referred extremely quickly and she has reported that they have been really helpful.

I have always used the app to refer victims and although we were told it can take up to 24 hours for the victim to receive contact, I have noticed that victims have been contacted within hours of being referred, I think this is an incredibly quick turnaround and great service, I recommend the NCDV to all domestic violence victims due to their level of service.

A brilliant service and always really helpful

A great and invaluable service to people who cannot afford to get the protection they need.

Absolutely fantastic service! I could not recommend Your organisation enough! Everytime I have referred a client the case has been dealt with extremely quickly and efficiently! Thank you!

By far an efficient service which ensures safeguarding for vulnerable people from the first contact they have with them. The process to make a referral could not be any easier. The organisation get to work on the referral very quickly and push for protection on behalf of the vulnerable person

NCDV picked up my referral for a vulnerable DA victim in good time. They have kept me up to date and are representing this victim in an application for a non-molestation order. This victim did not want to engage with police but your team has gotten through to her which I am pleased about. Many thanks for your work. It is good to know that many are being supported by yourselves independent from the police.

Really impressed with NCDV. The referral process using their app is so simple, quick, and straightforward, I received an email update within 2 hours of sending a referral. NCDV keep you updated throughout the process. I would recommend NCDV. Thank you

Great service from NCDV who sent all the paperwork to a solicitor within 24 hours of first contact. Many Thanks.

Excellent prompt service. Really supportive for women who have many challenges exiting a DA relationship and need a fast reactive service. Love the fact you keep referrers in the loop. Godsend. Keep up the great work!!!

Amazing as always. A very good option to help safeguard the vulnerable people in our communities.

I made a simple referal and was kept up to date with the next process and what was happening. Very helpful and easy to use. Thank you

I referred a lady who I am supporting and requested updates as things moved along. I am so pleased with the quality service that has been provided for both the lady involved and keeping myself as a professional updated.

Thank you so much, it really helpful service for victims who are a risk. And I appreciate being informed.

exceptional service-

Always a very good service from NCDV ensuring that prompt contact is made with clients referred, really good feed back too which keeps me updated as to the process of the application. Fantastic service .

This is a fantastic service for domestic violence victims. They are supportive, quick and concise in the service that they offer.

I want to say how helpful every one has been, we have had regular training on what NCDV offer and they are supporting a family where culture plays a big part, of whether this woman wanted to obtain a non mol order, and i am pleased that the workers have worked hard to explain matters to her and that the non mol order will be heard at court soon, This will provide some protection for her and her children who have been through a lot.

Thank you for acting so promptly.

I've not used NCDV before but the referral was quick and easy - SU details, my details, and consent - literally took a minute and within half an hour, I've had acknowledgement of my referral, an explanation of their next steps and they have contacted SU.

I am very impressed with the update provided regularly and the the quick response from the point of referral. Well done to a good service being provided.

I found the service very efficient and quick to respond to a client that is support.

Quick and easy to use, use it regularly to support vulnerable survivors of domestic abuse.

You offer a great service and I have had numerous good results from your service I regards to safeguarding victims.

Thank you NCDV- I have one very grateful client and a huge weight taken from my shoulders, knowing that there is a court date and solicitor for a non mol. I was astounded by the speedy service, we had the first notification that your service had accepted my client for an injunction, within an hour of my referral. So very grateful for your service. Thank you.

Always first a first service.

NCDV are a truly exceptional organisation who go the extra mile to help vulnerable people in need of help. I can't thank them enough for the support they have given, and continue to give, to the victims of domestic abuse that I work with.

Always deal with things incredibly efficiently. Thank you so much for helping with all my referrals 🙂

I have used NCDV on a number of occasions, making referrals for victims, and I never fail to be impressed by the service provided. A very, very good organisation.

I genuinely cannot say enough good things about NCDV, Knowing that I can refer some of society's most vulnerable people to be supported in what can be a very daunting process to help safeguard them is beyond words. Thank you so much for everything you do and for always taking the time to provide updates.

Fantastic support network providing a lifeline to those who need it.

Excellent service, highly recommended by clients. Updates are quick.

Dream organisation - friendly, efficient, professional. So easy to refer - love them

Quick to reply, quick to contact clients - great service!

Excellent service. So quick and efficient. Kept me in the loop at all times.

I have never had a bad experience. I sometimes will make 3 referrals today and can see how quickly you get the orders granted.

The lady I spoke to this morning was so helpful, caring and supportive couldn't help me out more and putting things in place for me. I would highly recommend ncdv for help with getting orders to protect victims of domestic violence

This service is A1. The level of professionalism and care from the advisors is amazing and really helpful to the victims who are facing a very stressful time.

Absolutely fantastic service! Thankyou so much for responding so quickly to my referral and already putting a protective Order in place to make sure that my client can feel safe - all within 24 hours. Your service is so simple to refer into, and your swift response is excellent. Myself, along with my client cannot thank you enough.

Very fast response and the victim is extremely happy. Thank you

I have attended at several DV incidents of late and on each time i have made a referrla into the NCDV. The service that you provide appears to be by far one of the best support agencies available for victims of DV. On each occasion proceedings have been made in order to gain a NON MOL order for the victim and has involved the absolute minimum of fuss or administration.

This service is A1. The level of professionalism and care from the advisors is amazing and really helpful to the victims who are facing a very stressful time.

Excellent service. Always kept up to date with progress of referral and the outcome. Very efficient and such an important agency to work alongside to ensure safeguarding of victims

NCDV provide their services in an exceptional time frame and do so consistently. I feel NCDV are head & shoulders above any other services for progressing towards an outcome for the victim. The referral form is simple and takes second's to, however the updates received are often and inform the referring officer as each stage progresses. NCDV form a critical part of my long term safegaurding plans for victims.

Excellent Service. I referred a victim of Domestic Abuse to yourselves at 15:00 and by 16:50 I received an email confirming that my client had been contacted, the paperwork had been completed and had already been sent to the Solicitor so they could apply for the Non Mol. Extremely quick efficient service. Thank you

I referred a lady to you service late at night while on duty, she had been having issues with an ex on and off for a long time and wasn't getting much support. I referred her to you guys and by 12pm the next day i have an email saying your applying for a court order she's been appointed a solicitor and thing are moving forward. The response for yourselves has been superb and rapid. On behalf of the police thank you very much for offering the victims much needed support quickly and efficiently.

Fantastic level of support, very quick response rate and regular, clear updates to keep professionals in the loop with cases they've referred.

I visited a lady who was very scared and in fear, we had a Police alarm fitted and used the app to do a referral to NCDV by the end of my shift, she had a call, the solicitors sorted and the non-molestation order was one step closer. This service is so fantastic and has such a positive affect for victims and myself. I cannot thank you enough for the amazing service.

I made a referral to NCDV and they contacted the client on the same day. When this did not happen, due to an incorrect number being given, they were apologetic and ensured that they would get in contact with the client immediately. The advisor that I spoke to was very professional and made me feel reassured that my client would be contacted and helped. I have been kept updated about the progress of the case. I am planning to refer more clients in the very near future.

Absolutely fantastic! Referred in and heard back in the same day. Amazing service and communication, couldn't recommend enough! Thank you so much.

Very impressed with how quickly NCDV got in contact with the victim after referral and how quickly they implemented an order to safeguard her and her child. The process was very simple and I was kept informed throughout.

Always prompt replies and prompt response when asked for feedback

Without your support I would still be in my toxic marriage. You are incredible and have given me back my freedom with my children. I can’t thank you enough after years of misery I have a future. The process was discreet, speedy and accurate to obtain a non mol order within 2 days. Myself and my kids can now look to the future

Very quick and efficient service.

Very good. Very quickly helped my client. Very impressed.

absolutely amazing and essential service thankyou so much for all the hard work you do!

Fantastic service, I have referred people to this service. Will continue to do so, very professional and people I have referred have all give me great feedback on how helpful and patient they have been with them.

The staff have been so helpful and very kind. I actually felt so comfortable speaking with the staff and they explained everything to me. Made me feel at ease. Thank you so much and thank you for being there for me

Great service, easy to use and the frequent updates when action is taken is really encouraging for future referrals.

Responded very quickly to our referral, speaking to the parent within 12 hours and submitting the paperwork for a non molestation order within 36 hours. At every step of the way we were kept informed. Fast, efficient and would recommend to others.

Responded very quickly to our referral, speaking to the parent within 12 hours and submitting the paperwork for a non molestation order within 36 hours. At every step of the way we were kept informed. Fast, efficient and would recommend to others.

I work as an IDVA for the NHS, working alongside the Police. The service that NCDV offer is so good, easy to complete, fast service, we are always kept up to date. The most important of victims get a first class service, that for many has taken them a while to get to this point. I can only praise the service as it actually has a positive affect on victims and can literally save life's

Absolutely fantastic, as always.

This service is fantastic and helped to keep many vulnerable victims safe, all credit to the amazing staff.

Always have an excellent service from NCDV team, thank you for all your hard work to make our clients journey a little smoother.

I've always found the NCDV to be a fantastic service. Very efficient and a huge help to victims of crime, particularly when they don't want to engage with the criminal justice system. The efficiency of how the NCDV works is really impressive and they play a really important part in keeping vulnerable people safe.

Really positive engagement and updates from staff. All queries were answered and my client was given multiple options to suit her needs.

Thank you so much NCDV, for all your help and advice which positively changed my life and wellbeing. I was originally referred to you by the police, and further supported by a local organisation which helps women affected by domestic abuse and violence. You helped me to obtain a Non-Molestation Order. So much of domestic violence happens away from anyone else due to the nature of the perpetrators intentions. Therefore, its incredibly difficult to cope with, describe in words to others or to prove and the court to take seriously, however I had gathered evidence, with more if required, to substantiate my case. The Non-Molestation Order made a positive difference to make me feel safe. I cannot describe how your help, support and the services you provide were and still are appreciated. I can't thank you enough for being there at a time of desperate need. I realise the importance of your services during the Covid 19 pandemic whilst isolating through lockdown, where events by perpetrators would significantly impact an increase on the demand and need for your amazing support.

ALWAYS GREAT SERVICE

I had only recently heard of NCDV and when I was supporting a service user who fitted the requirements to request a non-molestation order, I was so impressed with the speed and diligence in which this referral was handled by yourselves. I have highly recommended your organization with in my team and the other organisations that I work with. Thank you all so much for the work you do

Thank you for your hard work, you provide a service which I have come to rely on when dealing with victims/suspects of domestic abuse. The speed and quality of your work is something that provides victims with a significant amount of re-assurance and confidence in being open with us and other safeguarding organisations about their experiences. Your hard work does not go un-noticed and certainly does not go un-appreciated. Mine is a common opinion held by all the officer's within my department!

Very easy and quick referral. Updates given and client feels supported.

Thank you so much for helping a family that i am supporting to obtain a non-molestation order. I have been very impressed with your service. Your communication has been excellent as you have updated me throughout. I will definitely be using your service again. Thank you so much!

Client was contacted shortly after initial referral, the service received by client was professional, supportive and timely, as the referrer I was kept informed throughout the process which supported Hestia in exploring clients experiences, thus adding further robustness to their essential safety planning - I would highly recommend this service to all service users;

Really grateful for the service provided, it was quick and easy. Within a week an order was granted really impressed with how efficient the service is and the communication has been amazing Thank you for all your help

Contacted victim quickly, clarifiesd information with me, kept me updated and worked expeditiously with the victim - excellent service for the victim

NCDV offer an outstanding Service. They have helped and continue to help victims of domestic abuse and act quickly and efficiently on any referrals made.

very helpful service, great feedback regarding referrals. Fantastic help for victims of domestic abuse!

Always a prompt , very good service.

Incredible service - fast acting, discrete and always go above and beyond. Within 12hrs of a referral they had made contact, started the process of a non-mol, an occupancy order and arranged for a family solicitor to make contact the following day.

Absolutely lovely people, non judgmental and you really helped me. I truly thank you 🙏

great service, quick response and kept up to date with proceedings at all times.

I thought there was no 1 out there who could help me and I was alone but ncdv helped me they are professional and are there to help I don't know what I would of done if they where not there I thank them so much

Knowing me and my child/ren are safer now means alot thank you so much I am 100% happy with the support you have given me and my family.x

Impartial of the Police but invaluable to victims of abuse.

As always, outstanding. Kept up to date with progress of applications applied for or third party referrals.

Fantastic that the young female has had some sort of outcome despite being unable to go through a police investigation at this time

Extremely quick professional response, referral took seconds to complete and I was updated regularly. Would highly recommend.

Very efficient service. I have been kept up to date with the progress of the application made for the family I am working with. We completed the free training offered that explained their service and how to make a referral - Highly recommend.

Great service, family was contacted straightway and support provided. Mother feels safe at home and in community.

The staff is very friendly, sensitive and helpful! Thank you for your help and support

Quick, efficient, invaluable. Always a call 1 service. Thank you for what you do.

The work of NCDV is incredible . The referral system is quick and so simple and follow up for the victim is fast. Communication excellent - The update emails are appreciated so records can be updated and follow up with the victim if needed to ensure the support is continued . The victim supported following my referral has been so grateful and reassured that she can protect herself and children. Thank you fro your incredible work . I will continue to promote your work to other professionals and victims

Thank you so much NCDV, for all your recent help and advice. I was originally referred to you by an organisation which helps women affected by domestic abuse and violence. You helped me to obtain a Non-Molestation Order. You also gave me prompt and effective help and advice on obtaining an extension in the Non-Molestation Order. So much of domestic violence happens away from any witnesses and can be difficult to cope with, describe in words to others or to prove.... The Non-Molestation Order has really made a positive difference to me and to my children, helping us to feel safe. Your help, support and the services you provide are really appreciated. I can't thank you enough for being there at a time of need.

I was extremely pleased by the service provided by the NCDV concerning a victim I have been dealing with. Upon submitting the referral for the Victim, the NCDV had made quick contact and arranged a meeting with a Solicitor. This particular case has resulted in a court hearing that has now taken place where the provision of an order has been agreed. This will further safeguard the victim and provide further reassurance to them.

NCDV were very helpful, understanding, empathetic and knowledgable. They listened and were quick to act.

Thank you for your work. 🙂

Really fast response and great at keeping the referrer updated on the progress. Non-mol was granted within the week.

We continue to be amazed at the services offered by the NCDV. As per usual victims of crime who are unwilling to enter the criminal justice system are engaged with the civil courts in a timely and professional manner. The work undertaken by the staff and volunteers of the NCDV is crucial in protecting some for the most vulnerable people we work with. The NCDV is a fantastic resource that ensures those people who need it most are protected and must be credited with the speed in which their interventions can be facilitated.

Amazing service to support victims of domestic violence. Very quick in processing applications.

As always, absolutely brilliant. An amazing organization, without we would struggle to safeguard so many victims.

really simple application to refer someone to. I was kept up to date with progression (which was quick)- including the result which provided peace of mind. thank you great service.

Very good, fast response and kept updated in a lot of depth. I don't think a victim could ask for more.

Brilliant service and really helpful thanks

The help I received from NCDV has changed my life. When I thought no-one could protect me they helped me get a Non-Molestation order which was granted quicker than I could ever have hoped for. Me and my children are finally so much safer and I couldn’t be more grateful. I don’t know what I would’ve done without NCDV and I hope other women in my position can find them for help, they’re angels.

Been brilliant being updated as the case progresses. Thank you!

Thank you for excepting my clients' referrals and act on them so quickly. I have been working with you for the last 4 years and cannot thank you enough for the support you showed towards my clients when they were in their most vulnerable position.

Excellent Service AGAIN, always extremely reliable and excellent customer service. We were kept updated throughout the process, really professional and extremely helpful, definitely recommend. Thank you

Always a great service, amazed how quickly you respond and action the non mols and every victim who uses you has nothing but nice things to say. We are so fortunate to have an organization like you, the work safeguards so many victims when we cannot.

Thank God there’s people like you help me with people like you thank you

Very happy with the quick reply. The most important part is that the victim will be more at ease knowing she will be protected which is what she wanted thank you

Yet again, the support and advice offered to my victims by NCDV is excellent, it adds additional safe guards and protection. Not only that, but it helps victims to regain some confidence and begin the road to recovery.

Thank you so much for supporting a family that I have recently referred. Your response has been fantastic and mum and her children will greatly benefit from this. The process has been simple and very effective. Thank you Katherine

NCDV are quick in responding to my applications for clients. They are professional and keep myself and my clients updated at all times. I am extremely happy with their service.

Within a few hours of submitting a referral, contact has been made with a victim of a domestic incident and a non-mol application is being progressed. Fantastic service, as usual.

Excellent Service. Extremely Helpful, knowledgeable and Great Communication always. Thank you

I use the NCDV referral scheme regularly for work and it has always been superb and the people are very keen to help and make it very easy to help victims with support for Non-molestation orders. Very good organisation and I will continue to use the service.

This is a fantastic app that is simple to use and provides plenty of updates throughout the process once the victim has been referred.

Thank you I had my non moleststion order approved and done on New Year’s Eve. I cannot thank the team enough and have helped me though the whole process thank you

thank you to all of you for the extremely hard work you do and your quick responses without your service we would all be at a loss.

Excellent , prompt service as always. They keep you and client updated throughout & provide essential , great support.

I am working with women who experienced violence and request legal support from NCDV for the women who are struggling to find a solicitor, especially in No Recourse to Public Fund cases. NCDV is making a huge impact on their life by supporting them in legal matters. While they are starting a new violence-free life NCDV's support is empowering them. Thank you very much for all your hard work. Kind regards

Very quick and efficient service. I was kept updated throughout and NCDV have helped me provide excellent victim service

Amazing service really fast to act

very quick and efficient. Two days from contact with victim to having a court date.

I referred one of my clients online for an application for a Non Molestation Order. The team worked extremely fast and have been super efficient at keeping me in touch with the application, and my client feels really well supported. Thanks!

The response to a referral I made was absolutely brilliant. You made contact very quickly and I am being kept up to date with each step that's taken. Fantastic service from a referral point of view.

Easy referral process, referral acted upon promptly

In contacting these people I felt so much relief is the knowledge of their safegurding and guidance to help anyone who has been at the hands of DV... fast effective undestanding and very professional...

Fantastic Service, always extremely helpful and informative. Communication is excellent at all times.

Almost instant support for a woman who has been significantly traumatised due to systematic verbal, emotional and physical abuse during her relationship and for 9 years after leaving her partner. 2 days after my referral to this service she feels strong and empowered to finally stand up to the perpetrator and put and end to this ongoing abuse towards her and her family.

Brilliant service from start to finish the whole process was made quick, easy and hassle free. Constant communication and updates throughout the process, thanks for all your help

Thank you so much. I really can't thank you enough, I want to hug you. You helped me with my non molestation order, after I lost all hope, because of the amount I had to pay towards Legal Aid. The amount of £498 per month, would of meant me going bankrupt, and I wouldn't of been able to protect my 7 year old daughter. You contacted me, and helpef me with the form and witness statement. My non molestation order was granted, and has now been served. I really can't thank you enough. You are wonderful, amazing people, going out of your way to protect us. I hope one day, to be able to help people, like you have. So thank you so much. No words, can express how I feel.

A super organisation that unlike most external agencies actually delivers. In 3 days a non-molestation order has been placed on a suspect which is extremely useful as in this specific incident a prosecution was highly unlikely due to a lack of evidence.

Fantastic service. Really quick response and support provided the same day. Thank you very much!

Excellent response to referrals I have made, I am kept updated about the referrals made for my clients. During Covid-19 I have relied on your service a lot more for my clients for an quick response in regards to Non-Molestation Orders.

This is such an amazing service. After undergoing the training I was keen to make referrals where appropriate to help those in need. I made my first referral just a few weeks ago and the case has already been to court with a successful outcome. The service is so efficient and quick. Updates are sent throughout and this has been of such great comfort and assistance to a very vulnerable and at risk resident who commented that they did not where to begin with what they'd been advised they needed to do. I cannot praise the service highly enough. Thank you

Amazing Service, always extremely helpful and informative. Excellent Communication, with an update as soon as the referral has been received and ongoing updates throughout. Even in some cases where a Non Molestation order has not been the best option the advice then given to the client and other options made available was fantastic. Very Friendly staff over the phone also. Thank you

An invaluable service and so incredibly easy to refer to, I have always experienced excellent communication and all referrals have been dealt with professionally and promptly.

Such a quick response to advise that all paperwork has already been sent to the solicitor.

This is the first time i have used this service, very quick and efficient with regular updates. Thank you

So happy to know that this service is there to help and support vulnerable victims. I recently put in a referral for a woman who's ex partner had contacted her (only once) but in terms of offences there wasn't much I was able to do, despite her telling me his DV history (including breaching a non mol for previous partner). I'm so pleased that there's an option to help safeguard her further when we're limited as to what we can do. I got an email less than 24 hours later saying that a solicitor had been assigned to the case.

Anybody that works for the police knows that very rarely hard work is appreciated and noticed. The work that your organisation puts in is above and beyond and saves us a police future work with parties that either don't want to engage, or can't pursue a criminal case. Ensuring that adequate safeguarding measures can be implemented and followed up/acted on. Thank you for all of your hard work

I am astonished at how quick this service is. The referral form is 30 seconds. The staff are polite and helpful. They do not give up after a missed phone call. This service should be more widely known. I had no idea that NCDV existed until my company signed me up for the training. When protecting, men and women who are abused, getting protection in place quickly is essential. This service does that and it is so reassuring that this service exists. Keep up the good work, you are essential.

The quickest ,easiest & most efficient service I have ever come across !Thank you for making my life as an IDVA so much easier

Excellent service, so quick to respond and action the application for my client for a Non - Molestation Order: Have been kept updated will the case development by email at each stage: Will most defiantly recommend and will use this service more often

Excellent.

I cannot fault the NCDV. They are so helpful and many victims I have dealt with have engaged solely because of NCDV involvement. Their response is quick and effective, and I have no doubt they have saved countless lives as a result. Thank you, and please continue the great work you are doing.

Fantastic service - I referred via Refer Direct online, and within 30 minutes my client had been contacted and an update on the referral was in my inbox. Client is very happy with the communication they have had, and pleased with how quickly things are moving. Would recommend NCDV 100%.

As I sit here crying thinking of what you have done for me I can’t thank you enough xxx

I am very pleased with your service, for the service user that I am supporting. Thanks a lot.

I couldn't reccomend this service more. I refer all my clients who are interested in getting injunctions. I have also made calls to get advice. The workers are always knowledgeable and easy to talk to. They deal with everything in great time and keep me updated as the referrer. A great service that is making a difference to many survivors of domestic abuse!

Prompt, professional service. The App is so easy to use. Good to know NCDV are there at the touch of a button.

Brilliant service within a few hours of making the referral I had an email stating that a solicitor had been appointed to the ip and forwarding the process to gain the non molestation order wanted. Very efficient

Sometimes during police work it is fustrating where no crimes has been committed however previously there has been, especially when it comes to domestics. I contacted NCDV and within 5 hours I had an email back stating a solicitor has been allocated the victim for one specific job. Long story short a non-mol was issued on the suspect and awaiting this to go to court to get this all confirmed. Brilliant service and have advised colleagues to use NCDV in future and will look to use more often to help victims.

Very quick and professional service.

Absolutely excellent service provided. I referred a case that had been considered (but was unsuitable) for ASB Tools and Powers late on a Friday afternoon, and by Monday Morning an update was provided showing excellent progress on the matter.

I am very pleased with your prompt response.

The team at NCDV have been so amazingly helpful. a support worker, this gives me confidence about reassuring clients about your service and it is also refreshing for clients to work with a support agency that responds so quickly and without having to go through a long referral process. Thanks alot for helping my clint in her diffivult time and updaiting me on every stage.

The team at NCDV have been so amazingly helpful during a particularly difficult time. I was feeling lost and did not know where to turn next but they gave me genuinely useful advice and guided me through the process of taking legal action when it all felt so overwhelming. Every team member I've spoken to seems to really care and whenever they have said they would do something it has been done with the highest level of professionalism and urgency. I'm so very grateful.

It's reassuring how quickly and efficiently you respond after the initial referral. As a support worker, this gives me confidence about reassuring clients about your service and it is also refreshing for clients to work with a support agency that responds so quickly and without having to go through a long referral process.

Tony ran 4 workshops for us over a period of about 4 weeks to over 200 practitioners working with children, adults and families across Trafford. These workshops were really well received and I had had a number of positive reviews from staff afterwards stating they feel far better equipped to support those affected by domestic abuse with seeking orders or other general support.

Fast, easy service to request on behalf of victims of DA.

Thanks for getting in touch with victim so quickly after the referral. Received an update to say with the help of a solicitor a Non Mol was successfully applied for which should hopefully help give her some protection and peace of mind

Very quick response within hrs, after making referral for a client of mine. NCDV rang client and all information gone over to solicitor. Thank you

Contacted NCDV via app, quick responses from all concerned and updated on a regular basis. Fantastic that as organisations we have acted to assist our mutual client achieve a positive outcome. Keep up the good work

Excellent service. It was so good to be kept informed along the way with the progress of the application as it meant we were able to guide our most vulnerable clients appropriately. I will most definitely be using the Service again and recommending to others.

Had a quick response for my client, even though we are in lockdown and people are working from home. Well done.

NCDV have acted swiftly for the client and have kept me, as the referrer, informed of progress. Such an important and helpful service for those in need of support and protection

I have had a fantastic experience, all of my families referred have been able to apply for orders helping them to feel empowered and listened too. Thank you so much for all your help and support. I have to remain annonymous due to the nature of my role.

Outstanding service. Easy referral for professionals and victims and such a quick response. Our department only ever have positives to say about this support service. You make a huge difference to peoples lives.

I have used your service quite a few times for my clients and each and every time the service has been excellent. Extremely efficient and fast to make contact. Also really helpful and friendly. Thank you

Fast, easy, no fuss process for referral. I was extremely surprised at how fast everything was done. All paperwork already sent to the solicitor so they can apply for a Non-Molestation order, completed just a day after referral was made. Very impressed.

Service from NCDV is very reliable with personal approach. Many of my client's were supported through your services to obtain protective order and the process was fast and tailored to their personal needs.

5 star service! Easy to refer and great communication.

I have recently referred a victim to yourselves for support and assistance with a non molestation order. The service that the victim received was very fast, professional and effective which the victim greatly appreciated at a very stressful and emotional time. Thank You

These guys are absolutely fantastic. They are so helpful and supportive to the referrals sent through. They keep you up to date on how things are going which is nice as you know the victims are being supported. Well done NCDV fantastic service, thank you.

I think this is an exceptional tool in safeguarding victims of domestic abuse. The NCDV act very quickly to referrals that are made with a positive outcome on many occasions

Brilliant Service. Quick responses to referrals & always kept updated on progress.

I have now used this service multiple times and each time I receive a fantastic, efficient service. NCDV contact the victim either the same day or at the latest the next day. Vicitm's feel reassured and safeguarded by the excellent service in getting a non-molestation order so fast and as a police officer this is amazing to hear from victims. Thank you NCDV for all the amazing work you all do, it honestly makes such a positive difference to victims of DV.

Very pleased with service. Quick response and safeguarding put in place as soon as was practicable.

brilliant response from a referral made and kept informed all the way through.

Excellent!

Very professional service. Thank you for providing regular updates on referrals made.

Excellent service. Just what our victims need to follow up with a Non Mol.

I've had amazing support and results for my clients from NCDV. Thank you so much for the work you do.

Fab service provided and prompt updates. Overall fab service provided

Excellent service in assisting the police but more importantly helping the victim in a timely manner . Many thanks

Excellent service and prompt response. Thank you very much.

I am really impressive the help and service that i received from NCDV. Thank you is not enough to expressing my feeling.

Very impressed with this service and how quick and straightforward this was to use. NCDV keeps you updated at all stages of the application and were on hand to answer any questions. Would definitely use this service again - this is an excellent safeguarding tool to help protect victims of domestic abuse.

Brilliant Service. Quick responses to referrals & always kept updated on progress.

What an amazing service protecting victims of Domestic Abuse. From an easy referral to the support you give and rapidly getting the case to court, the service cannot be faulted. Well done, excellent as always!

What an amazing service protecting victims of Domestic Abuse. From an easy referral to the support you give and rapidly getting the case to court, the service cannot be faulted. Well done, excellent as always!

NCDV offers an excellent straightforward service which, which provides victims with a stress free pathway to obtain an injunction

Beyond happy with the service I received! Order I desperately needed done in days and all discreet, highly recommend

Took a while however this was due to client collating information. From a professional opinion a very useful service. Thank you

I think the NCDV are fantastic, they work super fast and have dealt with my numerous referrals efficiently and catering to different victims various needs. In my line of work sometimes a referral can often make such a difference and help victims with what they need quickly, I couldn't recommend them more.

I have submitted many referrals over the years to aid the victims of Domestic Violence and I must say that I have always been impressed with the approach they take, also with the speed that they bring matters to a positive end.

Very good service, always contact the victim promptly and provide me with an update o the progress.

Excellent service. Couldn't believe how quick and easy a referral was when I first started using the app. I use this app and referral service on a daily basis. It has made the process of explaining a Non-molestation order so much easier and I can now leave it to the experts to iron out the finer details in explaining. Great safeguarding tool....especially for non-supportive victims or in cases where the evidence is not there for a full prosecution. Thanks and keep up the great work.

Have spoken with a victim of DA and with the persons permission a referral was submitted that day to the NCDV. Within two hours a reply was received informing me of the progression of the case and within four days that the victim has been assigned to a solicitor. The manner and diligence in which they have assisted this victim is a credit to the staff working for the organisation. Their assistance with safeguarding victims of DA cannot be understated.

Have spoken with a victim of DA and with the persons permission a referral was submitted that day to the NCDV. Within two hours a reply was received informing me of the progression of the case and within four days that the victim has been assigned to a solicitor. The manner and diligence in which they have assisted this victim is a credit to the staff working for the organisation. Their assistance with safeguarding victims of DA cannot be understated.

Fast, efficient, excellent communication (email updates etc) and fantastic service for victims. If only the police service could be half as efficient! Maybe we could learn something from your systems and processes.

I am always very impressed with the NCDV. I feel they get results very quickly and the email updates are always clear.

Very useful service and quick acting. Massive thanks for assisting me with supporting my IP in her case really appreciate it

I use NCDV at every job I go to where it is relevant and have a very good opinion of you - I think what you do is very impressive and I estimate you have helped me safeguarding around 10 DV victims so far. I was doubly impressed today regarding 241985. The victim had received a call from yourselves within 45 minutes of me referring her and I received an email stating a solicitor and court date had been booked for a non-mol order withing a further 30 minutes. Absolutely superb service and everyone who works there deserves massive credit.

Excellent response and from a clients view excellent information given

Rang up after being given info from my ISVA . After trying and getting no where with my local police , unwanted contact. Food parcels personally dropped off at my door. Constant texts . messages voice mail and even turning up and threatening violence recently ( still no arrest ) . NCDV put me in touch with a great solicitor in my area for an emergency injunction . Hopefully feel better soon now someone has taken me serious . no longer scared to be home . Thank you so much !!!!

Brilliant service, contacted client very quickly and kept me updated every step of the way.

I am a new domestic abuse caseworker . Since commencing this post, I have been extremely impressed by the quick response and high level of communication when making referrals . This service is invaluable to our clients as it is one of the crucial means by which we can keep our vulnerable people safe.

Brilliant service. Prompt response. Regular updates are really helpful. Will definitely recommend and will promote service.

I placed the referral in and within 24hrs received a call from a very helpful lady. The embarrassment I felt through my situation disappeared and I was reassured I was going to have that protection plan around me. .... amazing service

This service is excellent and I cannot thank you enough for assistance with this female who was very distressed on the phone to me. I hope this will assist her in finding some peace and security from her vicious x-partner. Many thanks for your help PC0634 Dotty Stott

I have been very impressed at the ease of making a referral & the speed NCDV got involved with my young person and involved a solicitor to follow through with an appropriate order. I have been kept updated along the way and been able to discuss any issues with an telephone adviser. I would and have recommended NCDV to other professionals and will continue to use their services in the future.

NCDV website and staff have been very helpful and efficient every time I have referred a victim to them. I am very impressed with the service.

fantastic service , easy and quick to refer. Victims find staff kind understanding and approachable and the communication is second to none. thanks for all your support .

Amazing service and much needed when people are scared and don't know where to turn. Thank you for all you do.

The lady was amazing, listened to every word. She didn't judge me the way I was. Thank you so much

Great support understanding. Thank you.

Having used NCDV to assist clients for many years and with different workplaces, i can confirm my confidence that they do an excellent job. I have found them compassionate, knowledgeable and quick to respond, all immensely important qualities when dealing with victims in crisis. Thank-you and keep up the good work.

NCDV are professional, helpful and supportive. I have made many referrals, and am constantly kept informed of clients progress. Please keep up the good work.

Vulnerable lady contacted same morning as referral made. Super fast, efficient service. Lady reported back that she is very impressed and her mind has been put at rest for now. Thank you.

Really helpful service

I refer to the NCDV on a regular basis as we handle cases of disclosure of Domestic Abuse. It is super quick and easy to refer on the App. as well. I simply enter name and telephone number. Your service is amazing, the speed with which you contact victims and act is incredible. Both myself and my colleagues have remarked at how quickly solicitors are appointed and you get matters into court. An exceptional service and a joy to work with all round. Thank you to you all.

Super easy referral that has enabled a vulnerable victim to obtain a non molestation order, unfortunately despite the crime allegation being NFA'd. This just highlights the good work of the NCDV in helping victims stay safe and their work, with victims of DV, in my opinion is invaluable. Thank you

Very quick and efficient service. Client was contacted the same day and paperwork sent to the solicitor on the same day. I was informed at each stage. Invaluable service and very efficient

It is my personal view that the referral I made was acted on very quickly and has been supportive.

Very speedy and efficient service. NCDV contacted my client on the same day. They have kept me updated of each step. I would highly recommend.

A brilliant service. Im actually shocked how good this is for victims. The referral form could not be any easier and everything was done really quickly to arrange for a non molestation order for a vulnerable victim. I was updated as was the victim. This is without doubt the best service I have ever used. Thank you

Excellent service, quick and efficient

Can't believe how quickly you responded to the victim and myself as the referrer.

I have dealt with NCDV for a number of years now and have found their service and assistance outstanding, very quick to contact victims after referral and offering a further safeguarding option for the victims I deal with. Excellent service, thank you very much.

Excellent service. Never used before but I will continue to recommend

I have referred a complex case in recently. The staff, mainly Jadie, have gone over and beyond in their support to help a very young mum. They have shown great patience and resolve as this was not an easy case to pick up, I am now sure the mum will get the support she needs thanks to the staff persisting. The staff, Jadie, has stayed in contact with me and tried very hard to support and contact mum even though this is quite scarey for her and she was worried. I am very impressed with the support we got from this organisation Thank you

I really appriciated the work you have done for my client. You are superb!

Excellent help, excellent communications back from NCDV. This really makes a difference to my victim, keep up the great work.

I have made several referrals to NCDV and I have found them to be extremely efficient and effective at obtaining a positive outcome for victims when the victims engage. I am very impressed with the service that NCDV provides.

I have made many recent referrals to the NCDV via our mobile tablets while with victims of crime, and the service I have received let alone the victim on updates etc is second to none, Solicitors being allocated to arrange Non-Mol orders etc within 24hrs is astounding. Thank you for what you do, it makes my job easier knowing that I have the confidence to refer things to you knowing they are dealt with in such a timely manner. Thank you and thank you from the victim I have supported.

Quick easy referral process. Great communication

Amazing staff, always quick to respond or help victims in need of an injunction. I am very happy that my victims are safeguarded thanks to NCDV.

The service you have provided and the updates have been incredibly helpful. Good work should be acknowledged and shared 🙂 I always speak very highly of the NCDV and you have always lived up to this, I am sure you have had an increased workload of late and your service has only improved as far as I can tell. Thank you!

fabulous service, especially considering the pandemic, from referral in on Monday to Order granted and about to be actioned on Friday. Staff were responsive and totally understanding when I needed to identify that mum's contact arrangements had to change

I referred someone I was supporting, who was being harassed by her ex-partner, to your service. The following day I received a notification that solicitors had been arranged to represent her and a court had been associated to hear an application for a Non-Molestation order. Within less than two weeks, the case had been heard and the respondent had been issued with an injunction. I was amazed at how quickly and smoothly this whole process had been. The victim had been kept informed throughout and was really pleased with the level of service she received. I cannot recommend this service enough. Thank you.

I HAVE REFERRED VICTIMS MANY TIMES AND ALWAYS HAD A POSITIVE OUTCOME. WORKING IN SYP COMMUNICATIONS, WE SIGNPOST VICTIMS AT FIRST POINT OF CONTACT BECAUSE WE KNOW NCDV WORK QUICKLY TO PROTECT VICTIMS. BRILLIANT WORK, PLEASE KEEP IT UP. *****

I referred a parent for help with obtaining a non-molestation order. NCDV called her the same afternoon and appointed a solicitor the same day. So very helpful, thank you!

NCDV has been a fantastic support. I make a lot of referrals as an IDVA and the frequency and accuracy of updates, and the timely responses are excellent. Thank you NCDV for being such a brilliant service.

I love using NCDV its so simple to refer people to and they are so quick. I have referred many to them and they keep you up to date. This service is so valuable to the women we see. Always plugging you guys.

Extremely quick response to my referral. Staff very helpful, empathic and took great time and care when submitting the details to my case. And gave me the information on the future process and proceedings that will now take place. So all In all this gave me reassurance of what has been a difficult time in my life.

Fantastic service. Exceptionally efficient, extremely nice staff and a pleasure to work with. Keep up the great work!

Excellent and speedy service. Will be recommending you to my colleagues, thank you.

Excellent service provided. I was very impressed at the quick response to my email referral for a victim, who was petrified as his partner is due for release form prison very soon. Correspondence/Updates from yourself has also been excellent. I will be recommending your services to my colleagues. Thank you

Everyone I have spoken to have been fantastic. Very helpful and will ring you at a time convenient for yourself. Fantastic. A massive thank you from me and my father.

The service provided was great and fast . My client was pleased with and outcome.

I submitted a referral and before I had a chance to leave the house my victim had already received a phone call. A very short period of time later and there is now a non mole in place A top level of service I will continue to use as a very important tool when I attend jobs.

Thank you to all staff at NCDV, amazing work and so efficient.

I think this is a great service for domestic violence victims. NCDV keep me updated with on going cases, and I think its a valuable service for the victims, that provides protection and vital information. I cannot fault this service.

Prompt, efficient follow up. Case referred to solicitor within half a day. Thank you ever so much.

I was impressed with the swift action you displayed in dealing with my referal. Thank you so much for all the effort you put in ensuring the safety of the people who require your services.

Got me the justice I deserved

All the time I have referred any person to this NCDV, I always have had a quick reply from the organisation to say that they have received my referral, which is brilliant. I then get regular updates from NCDV even if it is a negative one where they the victim has choose not to engage or the victims have failed to answer NCDV's phone call. It is even rewarding to sometime to hear when victim accepts NCDV's support and decides to go ahead to apply for orders to protect themselves from the alleged perpetrator. Overall, I have always been very satisfied with the work NCDV has done to support and protect victims of Domestic Abuse and I really wish they keep carrying the good work for the community and the people that needs it.

I would really like to take the time to thank the wonderful lady that dealt with my call she was so kind and caring and I came away from my call feeling supported and reassured she was a Knight in shining armour

Really good service n polite people to with what u need

The NCDV is the reliable, confidential, prompt and effective organisation needed to deal with the issues raised by Domestic Violence. Always my first port of call.

Amazing service, incredible fast!!

You've been a great help, thank you

I am overwhelmed by the excellent service, prompt and regular updates. Thank you, keep up the amazing work.

Very easy form to fill, in a matter of hours, the solicitors were ready to contact the vulnerable victim and progress their case.

I contacted the NCDV approximately 2 weeks ago. They were brilliant. I have my non molestation order already. Got issued with a solicitor straight away and they got my order within a few days. Thanks all for your help. Very much appreciated

Extremely speedy and sensitive response that has left my client feeling safe and listened to.

fast service. great work and very helpful staff

Very quick response to an application thank you

Prompt, efficient follow up and case referred to a solicitor within half a day, thank you ever so much.

I have used this service on quite a number of occasions and have always found the service to be excellent. The feedback is quick and can only help victims of Domestic Abuse. It makes it so much easier for us to deal with repeat offenders and protect the victim so much better.

Very helpful in safeguarding victims and survivors of domestic abuse. Thank you

I placed a referal in for a vulnerable female last week and the ncdv team have completed the relevant paperwork and submitted same to their solicitors in very good time, very impressed. Let's just hope the ip goes ahead with this non mol. Kind Regards John...

Very quick response which made the service user feel secured.

The staff at the NCDV have proved invaluable in helping victims obtain essential advice and court orders to help safeguard them against their abusers. Would recommend this service to all victims and colleagues.

I'm always impressed at how quickly victims are contacted by the NCDV and in how many cases you are able to assist with non-molestation orders etc. Top notch

I was surprised and reassured at the speed of the process. Submitting a referral was easy and being updated each time the process moved on was reassuring, so I know this would have been doubly so for the parent I am supporting. I'm aware that not all cases would move this quickly to the desired outcome, but I now know how to best support the victims I'm doing my best to help and signpost. Many thanks for a job well done.

Truly outstanding service.

Fantastic service. Really helps the Police and not only makes my job easier but more significantly, ensures that DV survivors get the reassurance and safeguarding they need, and in a very timely manner.

The service NCDV provide to my clients is phenomenal, All my clients that have been supported by NCDV have all informed me that they have felt listened too and supported. Referral process is easy and quick, which helps professionals like myself save time, and the contact the clients receive are within 24 hours, which is so important when there safety is at risk. Thank you for all your hard work

I wasn't able to get through on the telephone, however after trying for half an hour with no options to leave a message I completed the online referral. The service from this has been second to none, keeping me up to date has been wonderful, extremely quick to respond to the mum and myself, thank you

Your staff helped a lady I support to get the right advice regarding a violent ex partner harassing her. Very quick response and fantastic outcome for this lady. Thank you, I will definitely recommend NCDV.

I have always had a prompt, and professional response to my referrals and they are able to assist people were Police involvement is not appropriate. Very much appreciated.

Excellent, prompt, reliable service.

I dealt with a female who was reporting harassment from her ex-partner. She had never had to report anything to the police and she was very apprehesive about having to give a statement and then wait for the long process to get to court, all while knowing that much might not be achieved at the end of it and her partner still being able to contact her. I discussed making a referral to NCDV with a view to getting an injuction in place which would give her piece of mind and mean if he did continue to contact her there would be something official in place to assist police with dealing with the male. I made the referral to NCDV on Monday 27th January 2020 and received confirmation pretty much straight away that my referral was successful. I then received 2 further emails on Tuesday 28th January 2020 updating me on the progress of the referral. I then received further update via email on Tuesday 4th to say that the case had been to court and an order had been put in place. This is a fantastic service for the Victim and an order is now in place to protect her which was achieved within a week of the referral being made. I would highly recommend NCDV to Victims and will definitely be using them to help others in the future. Many thanks!

I was very pleased with the speed of service. I made a referral while on scene at a domestic incident and the victim received a call within 20 minutes. The updates to progress are very helpful for me too. Great service

I would like to pass on my thanks to your team for the swift and efficient approach you have had in putting orders in place to protect victims. I have recently referred a case of domestic violence to yourselves and was extremely pleased to receive notification that within a week an order has been put in place to offer her some protection. Your work is invaluable, thank you very much.

I am really impressed with the service you offer the victims of domestic violence. I am very surprised how quick you are to contact the victim and deal with their concerns. The updates are equally as quick to receive. Thank you.

A fantastic service as always

Many thanks for the update Suzanne and the excellent work you and your colleagues do each day. It does not go unnoticed.

I think this referral process is so brilliant and quick I'll be using it a lot more with my vulnerable victims of DV. Thanks

Very good service, victim will be pleased with the outcome of NCDVs quick response and actions.

Great service. On a couple of occasions the team have provided victims with non-molestation orders when they are not engaging with police

I cannot thank all the people who I was in contact during a turbulent and difficult time in my life when I survived a physically and emotionally abusive relationship. All the people at NCDV were so supportive, attentive and caring towards me and gave me the strength to stand for my rights. If I didn't get the confidence to make the decision to file a non molestation order against my ex partner from the NCDV, I wouldn't have been safe today. Thank you to everyone who gave me sound legal advice, assisted in writing my legal statement and providing multiple support networks in the difficult time. Everyone is doing such a fantastic job and deserve all the credit and award.

Absolutely brilliant service from the NCDV and this is the norm. A great tool for police officers on the frontline and gives us the chance to help those who need us the most. The speed with which they try to action referrals is amazing. I can't praise them enough!

Fantastic service every time and such a big help to those in need.

Non-Mol obtained by NCDV in quick time. The only agency we can recommend knowing they are brilliant.

I’ve had to deal with a case & with the support/assistance from “Jazmine” (My apologies if not spelt correctly) was absolutely amazing! The order was granted & far exceeded my expectations. Thank you not only to the NCDV but also the team through the experience Jazmine you are a credit! To NCDV “Thank You!”

Contact made will victim very quickly, advised her of her options regarding non molestation order, and successfully obtained one on her behalf.

This has been a really easy process to assist police with supporting a vulnerable victim of domestic abuse. The victim feels so much safer since the help has been put in place for her - thank you for everything that you do.

Amazing

Very impressed with how quickly the situation was dealt with.

very quick response and very helpful

What a brilliant service. This is my first experience of using the app on my phone and I have to say what a breath of fresh air to have a referral that literally takes seconds! Within 2hrs our victim had received a call from your service - brilliant, exactly what we need to be able to reassure people who are in abusive relationships. I know that by the time we had left she felt reassured and secure knowing that everything was being done to support her

thank you for your providing a good service to our clients.

good at keeping me up to date. have assisted where police would struggle with

Managed to let me have some level of control back over my life. And quickly. Which was very important

I have been really impressed by the service provided by the NCDV to High Risk DA Victims that I have supported. In most cases my clients receive their initial call within a day of my referring them to you and in several cases an application for an emergency Non-Molestation Order has been activated very soon after that provided them with much needed legal protection at a time when they are very vulnerable or scared..

I made a referral for a victim of domestic abuse who was very worried, she has had poor service from agencies in the past and had little faith that her police interaction would yield any results. She agreed to an NCDV referral and within less than 3 hours the victim had been contacted and lots of support had been put in place for her. Thank you for such great service, for both the victim and for the police!

Quick response and help issued.

The service at NCDV is amazing. It is easy to refer on line and getting a response and update is great as I can update my client. We recently had some AMAZING Training by Sally.

very good and efficient

Any referral made to NCDV is dealt with promptly and the service user is contacted within hours of the referral being put in. This is reassuring for victims who are willing to seek a non-molestation order and also reflects on Police that they do want to help and can do something that will be actioned immediately to protect them. The referral is basic and takes seconds to complete. Updates via email are received within a week of the referral being made and can be added to the Police case notes for supervisors or officers dealing with the case to see any progress made.

Easy and effective to use. Good communication. Great service for victims of DV

Amazing ! Answered all my questions and the judge granted my order as soon as we walked in b

Very simple process. Excellent service.

always very informative, quick and victim focus

Absolutely fantastic service, quick responses back to police and especially the contact being made with domestic victims after the referral has been completed. I have used the referral system for a few years now and always been kept up to date with regards to any referral as has the victim. I have had numerous victims inform me of the awesome work the staff at NCDV to do for them and how this has helped them in the future and prevent further contact being made by suspects or support further arrests when they breach any non-molestation orders that are put in place. Keep up the fantastic work and pray your service continues for many years to come. Without the support of NCDV in domestic cases I feel there would be far less positive results in domestic outcomes

Very helpful to be kept updated and that she is getting the support she deserves

In my experience, I have always found the NCDV to be fair, honest and completely helpful. I find the referrals are straightforward and easy to do. This is an excellent service, which I find more and more people are becoming aware of. Thank you for your great work!

Incredible organisation that offers a quick, considered and appropriate services, enabling victims of crime or those in potentially dangerous circumstances to obtain measure to safeguard themselves or to be referred in. Invaluable work done. Thank you.

excellent quick service

The ncdv was in touch me continuously. I got information what will happen in my case and what they can help me. I got solicitor and she was very professional at the court. Absolutely good job. Thank you so much

Proving timely updates and working well for the victim

Always a brilliant, quick service. Thanks.

Worked with my victim to obtain a non-molestation order which will be instrumental in offering them the on-going protection they need. Kept me in the loop the whole way and victim was very satisfied with the result. Much appreciated

I have spoke to the victim regarding the assistance she was provided and she gave me feedback to pass on to you. She has stated that she had got the result she wanted by obtaining a Non-Mol Order but stated that contact with her case worker and the organisation was difficult and that it would be better if there was a single number to contact. She did state that she was satisfied with the service. Kind regards David

Contacted for further information which was good, quick response and update emails are particularly helpful.

Fantastic service. Sent a request in for a victim and have had 2 follow up emails within 24 hours and all paperwork for Non Mol at court. This is a fantastic service and a way of ensuring our victims receive the fast action that they require.

Amazing service, such a fast response, and love the updates it so helpful. thank you

this is an amazing service the victim was very happy with the service received

kept up to date with any referrals I have made, always a quick efficient service.

Referral form very straight forward. Quick response to clients.

Very efficient service. Feedback on outcome of our referral positive for our vulnerable client.

Put a referral in at 12:10hrs and by 12:44hrs NCDV had contacted the victim and arranged for a solicitor to present the case for a non-molestation order. What a fantastic organisation! Thank you

The training was very informative and the trainer was very knowledgeable on the subject matter also. The trainer presented very well and made the course very enjoyable. Thank you

Very quick to make the referral

Excellent prompt service.

Prompt replies to the initial referral and once the suspects bail restrictions had been lifted, the non molestation process was started.

I always know when I refer to NCDV that I will be informed on my tenants case and updates on the progress. easy referring system and I downloaded the mobile app which is even quicker. keep up the good work!

Thank you for quick respond for my email and ASAP contact with DV client.

Friendly quick and easy

NCDV provide a very quick and thorough service which supplements the safeguarding of domestic abuse vicitms Essex Police deal with every day. They make my role as an investigator much easier with the services they provide the victims I deal with when they are at a crisis point in their lives.

Truly superb work and a fantastic team. On behalf of the Force and Victims, thank you so much and please continue doing everything you do.

I have been using NCDV for around two years. I have been so impressed that I contact your training team and arranged for a training day to be delivered to Met officers. This was very successful. I believe all Met officers should be made aware and I am now considering to arrange for this. Keep up the good work!

Excellent, easy to use service, very good at keeping me up dated on the current situation.

Hi, I would just like to say that I use this service regularly and it is a brilliant tool to look at safeguarding victims who don't really want the hassle of making a formal complaint and don't want to be the reason their partner is arrested or taken to court (usually because the partner will use it against them, telling them its their fault etc.) By obtaining a restraining order, the emphasis is then put back on the suspect, its his actions and decisions after the issuing of the order will get him arrested and sent to court. Being able to tell victims that it is the suspects fault if they get arrested and taken to court and this decision is taken out of the victims hands seems to offer great relief to the victims. Like a heavy weight being lifted off their shoulders. For the many victims of domestic abuse out there, keep up the good work. Kind regards, PC CARRINGTON.

It is amazing the help and support you offer to victims, and I would gladly promote NCDV and tell all victims, in order to get them help and protection.

Totally awesome service for very, very frightened victims of domestic abuse. They make the process easy to understand and will get emergency orders in record time. AMAZING!!!!!!!!!!!!!!!

Excellent service cannot fault very fast very efficient and very helfpul. Highly recommended. Best service I have recieved and I have been in my role for 13 years. Thanks again.

A fast, efficient, service. I was kept up to date at all times regarding the referral I made on behalf of a client. Will definitely use this organisation again, thank you.

As always you have helped this victim very quickly. You provide an excellent service. thank you

I submitted a referral for a victim and within an hour the victim had been contacted and all the paperwork had been completed and the suspect has now been served with a non- mol order. The service I felt was very good and supported the victim where the police were unable to do so due to the level of evidence available

Lovely friendly staff who are very helpful and understanding. Also the process was very quick and speedy which is great. Thanks for all your help

Excellent service provided to the victims of DV. Speedy response to both police officers and victims. A very valuable service for all.

Quick and easy to make online referrals. the process is very quick and I was constantly kept in the loop. Thanks

excellent victim care, very fast

I referred a domestic violence victim to the NCDV as unfortunately there was limited options available to the Police at the time of our attendance. Within 24 hours of making my referral, I received an email informing me that the victim had been allocated a court, solicitor and would be guided through the process of a Non-Molestation Order. I made a follow up call with the victim who was very thankful to Police and the NCDV. The NCDV have allowed me to safeguard a vulnerable victim and provide her access to a legal process I cannot normally provide. Thank you.

fast efficient service, used the phone app and I did not expect to receive positive news so soon. highly recommend

Our service-user's needs were met right from the start (she couldn't speak on the phone, so texts were made). She was in touch with a solicitor on the same day as the referral was made. She was able to speak to her solicitor regarding any questions she had throughout the whole process. She felt that the court process was uncomfortable and her issues weren't addressed seriously, although this is no fault of NCDV she felt as if her mental health needs weren't met.

I am really impressed by NCDV's prompt reply to referrals. I made the referral at 10.03 and my client was contacted by 10.10. In addition, NCDV keeps front line practitioners like me updated about referrals.

Brilliant work. All completed fast and I have been kept updated.

Having an organisation such as NCDV makes it very simple and easy for Police forces and victim to be able to refer within 10 seconds of going to the app and then being able to have the confidence that NCDV will follow the matter up in order to follow the victims wishes of getting a non molestation order. NCDV takes care of it all and makes life very simple for police officers being able to safeguard effectively and offer a very good service to the public from both police and NCDV.

amazingly QUICK SERVICE FOR THE VICTIM - CAN'T THANK YOU ENOUGH

Great app, very easy to use and the NCDV keep you updated with their progress.

Very quick response to a referral. Victim was safeguarded to help prevent further harm. I was kept up to date throughout the process.

Excellent, speedy service, regular updates, a fantastic organisation, which I cannot speak highly enough about - thank you!

I have referred 2 individuals to the NCDV in recent weeks. Both referrals lead to the granting on non-molestation orders without issue. I was kept up to date in each case and also had direct contact with solicitors on one matter in order to assist with the locating of the offending party. Personally I was very impressed with the service the NCDV provided in both instances.

I had cause to refer one of our tenants who had been the victim of domestic abuse. I had an acknowledgement from one of the advisors who updated me that they were already aware of the victim, having had a referral from the police and were in the process of obtaining an injunction on their behalf. I was able to feed this back to our tenant to give them immediate peace of mind and together with other agencies this tenant was able to feel safe and secure in their home knowing there were people working hard to safeguard them behind the scenes. NCDV do tremendous work and are real asset in our safeguarding arsenal.

Excellent service. Just what is required by victims and just what is needed. I have used this service numerous times and it works well.

Referred a very vulnerable and at risk client to NCDV. They made every effort on behalf of the client and within a week the matter had been to court and an order made. Brilliant hardworking team doing all they can to help vulnerable people be better protected and fairly heard.

Great service - I contacted NCDV via the web form on Saturday evening and they had someone contact the victim by Monday. The very next day all the paperwork was sorted and they had a solicitor on board and a court date booked. The form is so easy to fill out and the protection the Non-Mol gives the victim is a genuinely useful piece of kit.

Very fast and efficient service provided to the victim.

Excellent service and outcome once again. Referral submitted, and in less than a week, non molestation applied for to protect victim. Thank you.

Thank you for your prompt response in this matter.

The service I received was very professional and understanding. I thank you for helping me with such a delicate and personal situation.

A fantastic service, quick and easy to use. The Non Molestation Order was granted quickly. The entire process took less than a week. Excellent servive for victims of domestic abuse.

Please keep providing this excellent service to victims. Incredibly helpful.

Excellent service provided very impressed with your efficiency.

Always assist with speed which assists victims with reassurance

Really prompt response. Very reassuring for the client I am helping

Within 30 minutes of submitting the referral, a member of NCDV had contacted the victim and papers had been completed. This was a great support to the victim, who felt that things were now moving along and she was being helped and listened to.

excellent and speedy service to the victim.

I referred a victim and the update was the next day with details about Non Mol Order etc. I always feel very confident and comfortable about referring this service to my victims.

Lovely lady rang me. Making me feel not so anxious about everything

Excellent service! So fast. Cannot thank you enough for providing outstanding service when it is needed most.

Very kind very helpful thank you

Fantastic people , showed empathy and competence ; it felt as though the Calvary has arrived Thank you

Amazing service for victims of domestic abuse.

Excellent quick service, keeps the person referred up to date and informed at all times.

Thank you for providing a streamlined referral process and supporting people who need help.

An excellent service that is undoubtedly a massive asset to any victim that has been a victim of domestic abuse. Their service is second to none and supports the IP to the highest degree.

I was only made aware of NCDV 5 weeks ago. I have made two referrals during this period and am so impressed with the level and speed of service provided. I know that both victims are really gratefully for your staffs response and support. Thank you

The NCDV acted on the referral swiftly and sent regular updates on the progress of the case. Would definitely use this service again for a client in need of it.

Such an excellent service. Quick and easy referral process. Very prompt and efficient response. Just what we need. Thanks so much!

The NCDV are extremely efficient and professional. I work for the Community Safety Unit and always recommend the NCDV to victims of domestic crimes. Also I have always had good reviews from the victims.

Excellent service, the easiest of referrals to make, with brilliant updates. Also recommend this service.

Quick response, swift action & update. Excellent service and advice received. Thank you.

A fantastic service and an extremely helpful and effective referral route. I appreciate the communications regarding process and update. Grateful thanks

Following my referral regarding a family, I would like to express my thanks for the speedy service that you have provided to the victim.

I referred a victim to the NCDV and within an hour and a half I recieved an update saying the paperwork was with solicitors!!!! Very impressed keep up the good work!

As always an extremely professional, efficient and expeditious response to a request for help from a very vulnerable women experiencing very nasty harassment and credible threats to her life. Thank you for everything you do to support our service users.

Great to be kept up to date with emails regarding referrals

Excellent service. Victim referred on Saturday evening, over a bank holiday weekend. By Tuesday morning I received an email informing me that the paperwork had been submitted for a non molestation order.

This is an amazing service. Thank you for all the good work that you do. You really are invaluable.

Quick and efficient service

The best

After referring a resident from refuge for help with a non moll the response was very quick and all dealt with in a professional well. I was so impressed and thank full for the help that my resident received when she needed help.

The lady I spoke to was very polite, calm and totally understanding, she was helpful and I would totally recommend anyone who has /or is going throu domestic violence

The staff at NCDV have been invaluable in helping me through what was a very stressful and Scarey time. Every phone call I made was met with sympathy and patience. Although not able to tell me what to do they clearly went through the options with me and what to expect next. Several times in some cases as I tried to make sense of my situation. Thank you so much.

This is the most supportive and outstanding service. You offer such a range of options and are such a tool for the police to work with. I have submitted a referral around 09:00hrs and by 11:30hrs on the same day, solicitors have arranged to represent the victim and have associated a court to hear an application for a Non-Molestation order. It is such a fast and supportive process. Amazing work

Thank you for providing such an excellent service. The process was quick, straightforward and totally supportive for the victim and her family. The communication with my client and myself was consistent and you have ensured an order is in place with limited stress to the victim and on which the police will be able to act upon when/if the perpetrator makes further threats. Thank you again

In my humble professional opinion I think that NCDV are an invaluable organisation and vital in safeguarding Victims of Domestic related incidents in conjunction with Police actions. I cannot speak highly enough of the service.

NCDV is an excellent, amazing service one of the best I have come across since working for the council. They are quick and efficient in obtaining non molestation orders for victims of domestic abuse.

Your services are by far the most useful tool that I utilise when dealing with Domestic-related incidents. When I struggle to take positive action due to a lack of complaint from victim, I often ask their permission to refer them to your service - the majority of whom take up the offer and are able to better protect themselves as a result of any subsequent Court Orders. When such an Order is in place any reports of contact/offences are much easier to deal with, and perpetrators will have consequences. Victim's often feel that getting Orders are incredibly hard and costly, but you make it so much easier for them. I value your service, as do my colleagues. PC 2103 Adam Carr

Another vulnerable client has received an amazing response from your service

As a student officer I had a fantastic input from NCDV whilst at training school. This has stayed with me since training and now as an officer on shift. I have referred numerous people to the NCDV as I think this is a fantastic service that we are able to recommend and it takes no time at all. I am extremely pleased that you have been able to help the victim in ref: 199747. When we attended this persons address and after speaking with them i felt like the NCDV could really help and be able to provide support. This has been confirmed to me that the NCDV has set the wheels in motion to help this person by the form of a Non-Molestation Order. Thank you on behalf of the victim and myself for helping, this will help this person tremendously. PC DAYMAN

I have used this service numerous times and I just wanted to say that this is the quickest way I have obtained non-molestation orders for vulnerable people ever! Extremely helpful and very prompt! Thank you NCDV

Thank you so much. I am very impressed with how I have been dealt with and extremely grateful. Amazing service

After suffering domestic abuse in all of its forms for over 2 years, I finally left my ex partner after an incident. The NCDV were invaluable in helping me to obtain a non-molestation order and an occupation order to keep him away from me and remove him from our home. I would not have known what to do, and could not have done it without them. When you think your world couldn't possibly get any worse, they are an absolute beacon of light. I cannot praise them highly enough. From the person who initially took a teary phone call, to the kind gentleman who talked me through my options, and the lady who took my statement and prepared my court papers. You are all heroes in my eyes and do not receive nearly enough accolades or praise. Thank you for, literally, saving my life. I will forever be indebted to you.

Quick efficient and supportive service

Kept update throughout - thank you.

I am always busy at work, but make the time to leave feedback for this organisation as they are simply brilliant in what and how they work with victims. They are quick and effective. Thank you kindly.

Very prompt service and helpfull

I would like to thank you for your continued support and the efforts you always make to contact the victims and identify what services you can assist the with. You always provide feedback as to the status of the ongoing help which I find very helpful. Thank you so much. Dave

Many Thanks for your recent assistance in obtaining and serving a Non Mol Order, thus protecting a vulnerable victim in the process. This was put in place within a few days of my initial referral. Case PS120418 refers. Thanks again

Really helpful, allowing the victim to access a non molestation order within 5 days of referral which has helped her dramatically.

I spoke to a victim of DV this afternoon and she expressed and desire to obtain a non- mol against her ex-partner. I made the referral online and in little over a hour had a update to say that solicitors had been arranged to assist the female in this application. The efficiency of your process is impressive, and it's heartening to be able to reassure vulnerable victims that help can be arranged so promptly.

I cannot praise the people enough who work for this vital organisation. They are extremely quick and efficient in their work. Bloody brilliant girls and guys. Keep up the good work! Kind regards Ian

Really great service to assist DV victims in protecting themselves and separating from a perpetrator!

Very quick turnaround from my referral to contacting solicitors which is a very positive result for the case I referred for!

Brilliant service, referrals on the app are easy and quick. NCDV are quick to call the victim and apply for non-molestation orders. Very helpful for all domestic incidents especially those where there is no criminal offences or convictions to help police get an order in place.

A brilliant and valuable service

I couldn’t be happier with this service. It left me feeling relieved and they are sorting the issues just how I imagined it to turn out. The solicitor I was appointed to was amazing and the person who referred me to Uté and Peter were brilliant. They helped and supported me until the best solution was found for me. I am so greateful

This is such a valuable service to protect those who are in too much fear to talk to Police or people who have been harmed but do not have the evidence to achieve a conviction and obtain a restraining order in a criminal court. As a Police officer I have found this an invaluable service in my "safeguarding toolbox". Thank you for your prompt updates. Within two hours of making a referral I knew that the process was rolling for a non-molestation order to be obtained for a very vulnerable lady and within two days all the paperwork was completed and ready for going ahead. Brilliant work! Keep it up!

Quick and easy to use, and produces required result.

Absolutely outstanding. A hugely impactive and powerful tool to help victims with, prompt contact with aggrieved, service delivery exactly as described, and really, I couldn't have asked for much better. Outstanding, and I will be pushing the use of this service (where appropriate) to other members of my team. Thank you very much indeed.

Excellent fast response service Thank you

Fantastically fast service. The NCDV is an essential partner of the police. I cannot speak highly enough of the service it provides vulnerable people. Thank you!

Helpful and quick on occasions

from the point of referral I receive a notification within 24 hours that contact is made from NCDV with the victims, this is an amazing response and something that I know the victims appreciate.

Having used this referral portal for the first time on 11/02/2019 I am greatly impressed with the speed of the process and the service that has been offered to the victim. I am also greatly impressed with the updates given to myself. Great service!

As always a first rate job from the NCDV. At Staffordshire Police we are now fully aware of the efficient service you provide to victims of DV, and are always selling the benefits of referring victims to yourselves. This particular victim was reporting low-level harassment; whereas this would usually be initially resolved by police offering the suspect words of advice regarding future conduct, this has now been achieved via the serving of a non-molestation order on the suspect, protecting the victim against further breaches.

Excellent service, very quick, made a referral and NCDV got back to me within an hour with update that the Solicitor have all relevant paperwork to progress. keep up the good work.

Referral made which took a maximum of about 30 seconds, I then received an email stating that someone will contact the victim within 5 days. The following day I received 2 emails saying that a solicitor had been appointed. Excellent scheme for victims of domestic abuse and a great tool for police officers. I work on a domestic violence team and think this is a brilliant way of helping victim of DV.

Made a referral on the morning of 29/01/2019. NCDV had already contacted the victim and sent the paperwork to the solicitor by 13:00. Really quick service and offers protection for victims who would not want necessarily want to attend court in a criminal case.

I want to thank all the team who helped me take action against domestic violence I was suffering, worked hard and fast and after only a week the courts issued my ex partner with an injunction. I feel a weight has been lifted of my shoulders and I can finally start rebuilding my life

Excellent service which is a great help to vulnerable victims who are unable to help them themselves, though no fault of themselves. They are unaware or services available to them. NCDV is a great assistance to them.

Excellent, efficient service without complications, thankyou

I have heard of this service, but have not used it before. I very impressed by the prompt response and action and will certainly recommend the service to my service users and colleagues. Thank you.

Fast, efficient and reliable service Excellent organisation to support victims of domestic violence

I have referred numerous victims to this service down the years and every time it still impresses me how quickly and efficiently they are supported by NCDV. An excellent and valuable service I supporting victims of domestic violence.

Superb. This is an excellent service and very user friendly with regard to the referral process. I have referred a number of clients and have nothing but positive feedback. I very much appreciate the service and would struggle in my role without it, so a huge thank you to everyone involved :>)

great news to hear that an order has been granted for the IP, this will give the IP confidence within your service and within the police as it was police that offered the service and IP gave us permission after discussing the benefits of the service. great result and happened fairly quickly also

Very speedy service!

Very fast and effective response from a simple app Keep up the good work