I am please with the service I received. Telephone calls are answered promptly, the emails were responded to promptly. This has meant that the victim has felt safe and listened to and the support the service will provide will continue to ensure that the victim and their child are safe and feel safe at home.

Very quick with the help/support.

fast response and kept me as the referrer updated. The client feels more at ease and supported through this process. Great service much quicker than organising appointments through local solicitors

excellent, quick and easy to refer as a professional. thank you for all the help and support you give to victims 🙂

Very pleased with the service our tenant had from NCDV. The referral went in just after 1pm on 18th June and the paperwork has already been provided for a non-molestation order, 1 day turn around is fantastic.

Really quick service, excellent communication which is reassuring to the victims and caseworker

Very quick referral process and quick to contact the client!! Very helpful, thank you for all of your help

Really great service, proportionate with responses and helpful when requesting additional information

Your service is unbelievably quick and easy to access, an absolute blessing for busy workers. The work you do is such an important part of the things we can offer to help victims safer.

Excellent service from completing the referral to contacting the woman and allocating a solicitor

Excellent service. Extremely quick and efficient and helps immensely in safeguarding victims of domestic abuse.

I would recommend the NCDV support services, they acted promptly and effectively in assisting with a victim of domestic abuse, enabling the victim to apply for a non-molestation order against the perpetrator. Thank you for your assistance.

The level and consistency of updates from this organisation has been utterly superb and professional on a different level. Thank you

Really good quick reply, client felt heard, and they have supported her to get a non-mol order.

Very easy to make referrals and very quick response times. Showing understanding and care to victims who need this support. Would highly recommend

I have referred a number of women who i have supported and always had a fantastic response from NCDV. They are prompt in contacting the victim and offer a superb service.

Very quick to help the victim and easy to refer the victim.

Can't thank this organisation enough. They helped my client apply for a non-molestation order, sort special measures and serve it to the respondent. The outcome was amazing and I didn't expect them to act so quickly and efficiently. Truly amazing 🙂

NCDV continue to protect victims from Domestic Violence giving the tools to officers in order to arrest and further protect them. Thank you

The whole NCDV process has always impressed me, easy to apply, quick responses and timely updates for myself as OIC and for the victim. Many thanks!

Very efficient support offered and continual updates shared. Thankyou

Always very fast service providing excellent support!

amazing service

Excellent and constant communication, thank you.

Good , prompt service. Some times the solicitors that are used need to be more supportive & trauma informed towards the client who has suffered DA .

Using the app was so easy to refer, updates were shared on the process and support offered when asked for advice. Great service.

Very happy with the speed of response to the referral and the updates being very clear.

Thank you for the prompt assistance and excellent support provided to our victim, your collective knowledge and care gave her what was needed at her time of need.

Excellent service 🙂

Excellent speedy service thank you so very much. Everything you state you are and much much more.) Deeply impressed by the speed you work at and the relief you bring to people who are experiencing domestic violence. Outstanding.

Very professional staff, prompt at contacting the AGGD, very helpful and easy to approach with any queries.

Speedy response, great communication

Wish everything was as easy to do !!! Could not have asked for a better service and the updates were really helpful and reassuring Fabulous service that is making such a difficult time for clients just that bit easier and safer.

Thanks everyone, Excellent service to keep our families safe. Keep it up guys! 🙂

Excellent service which continues to safeguard vulnerable people. I have been using this service for many years and the process is very stress free.

I make a lot of referrals through my role in the vulnerable people unit. I cannot praise your organisation enough. You are friendly, informative and very quick to contact the victim. I know when I make a referral you will act immediately to ensure the victim is protected. I am very grateful for the service you provide.

As always the support you give to victims I refer is amazing - I have nothing but positive feedback for the work you all do!

Absolutely amazing service. Within 24 hours of making the referral, the team had contacted the victim and supported to get a non-molestation order. The person was incredibly anxious but was well supported by the team every step of the way. I would 100% recommend using this service

User friendly interface. Efficient and quick for 3rd party referrals.

Referrals are always dealt with promptly. E-mails regarding clients are also prompt and helpful. Always a pleasure to refer into NCDV as I know they will also be honest with us and our clients.

Absolutely first class service. I wouldn't refer through any other service

Updates aren't consistent across all referrals made but generally a fast efficient service in most cases I refer

NCDV helped my victim from initial incident through to court. Delivering the perfect result to protect my victim.

This service has been remarkable. My client received a call a few minutes are I submitted the referral. She was then talking to a solicitor the next day, and they are now assisting her with obtaining a non molestation order. I can not think of a better service. My client feels supported, but most importantly she is starting to feel safer. The NCDV have provided an incredible service that I will be recommending to all my clients that find themselves in need of help.

Very reliable service. I feel confident to refer to this service knowing that referees will be contacted swiftly. Thank you for all you do. I will definitely keep spreading the word about how brilliant you are and referring to your service. 🙂

This service is so valuable.

What amazing work you do with people who most need it to stay safe, I cannot thank you all enough for your quick responses and replies to making someone feel very safe and validated, thank you.

Thank you so much for your help and support. Your service is amazing, you are so quick to reply and respond. The help that you provide victims and survivors of DA is so good, and you have helped many. so a big thank you, for your dedication, time and support.

First class service . Very prompt with the clients safety taken very seriously .

NCDV are always amazing. I have had a few people tell me about how much they have helped them. I always refer anyone involved in DV incidents.

Outstanding service. Quick to respond keeping everyone involved informed at each stage. Thank you.

Thank you for the prompt service that you gave to a vulnerable person who needed to be spoken to and process started of a non molestation order.

Always an amazing service, thank you.

You have been really supportive with my client and trying to call her back when I have requested as she had no credit on her phone and she is not best at answering calls. I am please you have now managed to apply for the NMO thank you for all your support.

Very prompt and efficient response in supporting women with safety

Fantastic service - always gets in touch with survivors very quickly

I have nothing but praise for NCDV. They are fast, efficient and a great example to all partner agencies. The number of Domestic Abuse victims whose lives have been made safer via this organisation is phenomenal! Thank you for everything you do for victims! It is a pleasure to refer victims to NCDV, knowing they will be in good hands.

NCDV are an invaluable service to victims of domestic abuse. I refer cases to NVDV on a regular basis and feel assured that the people I refer, will receive the best support.

This service is so quick easy and efficient from an operational point of view. I love the fact they keep you up to date with easy to read and simple updates via email. The victim is very easily helped and the service they receive appears to be very good. Can't fault the service at all. Thank you

NCDV Is an invaluable service, staff are excellent in knowledge, giving guidance and the response time of dealing with referrals is impeccable. Referee's are updated every step of the way which is so very useful in supporting clients experiencing domestic abuse, coercive control, stalking & harassment. Thank you for all you do.

Always contact victims very promptly! Had contacted my victim today within one hour and already started applying for non mol against her abusive partner. Amazing company

Fantastic and quick service.

I have always found this an excellent service with communication at its highest level and will continue to use as instructed by Sussex Police.

grateful for this support. Very effective.

Very professional, always getting updates on the case, very efficient in the work that they are doing.

Thank you for all your efforts. Sometimes my referral's change their minds, but to be able to tell a victim that your support will (and does) happened with in hours, fills me with so much confidence that I never forget to suggest contact with you.

This is a simple and effective process and I would be happy to recommend it to other officers in my role. Slightly more information provided to the officers in charge so that we could be kept up to date with the process would be handy so we are aware of that it going on behind the scenes so we can update victims more efficiently. Otherwise no issues with the process.

Always quick to respond and resolve situations requiring urgent attention. So many of our clients are safe because of your input. Thank you so much

I attended an incident where I dealt with a vulnerable female who reported a domestic abuse related assault. The female was unsure at first whether she would like to support action and provide a statement. I am so delighted that the female has engaged with NCDV and has been able to enquire about a non-molestation civil order in order to safeguard herself and her family. Thank you NCDV for such prompt and essential service to support victims of Domestic Abuse

Fab service, quick and easy to use. Much appreciated during these hard times.

The service was very prompt and provided the client with peace of mind.

Amazing really helpful protecting women

I have worked in domestic abuse recovery for over a decade. The referral service and support that NCDV offers to victims of domestic abuse is absolutely first class.

The service has been very supportive of the gentleman who came into the Access Wellbeing Hub requesting NCDV's support from our team. The situation he is currently in is very difficult and the online service and subsequent follow up calls from the NCDV have been helpful, timely and efficient.

Great service for my client and very quick response to referral.

Quick and easy, I have been very worried for my patient in regards to a risky ex-boyfriend and his escalating behaviour. The fact it took minutes to complete the referral and I was notified within hours of the action taken was a huge relief and I'm so thankful that this service exists for people at risk of domestic violence. I will be sharing the resource with all my team in order to better safeguard and protect any future patients. Thank you for the valuable work you do.

Thank you for your assistance as always. On this occasion ref: 391150

Such a fantastic service, cannot fault it. Highly recommend.

Very reliable and fast service. The professional is kept well informed. Very professional.

The speed of turn around between referral, first contact with the customer and action being taken is amazing. My customers have told me that this has made them feel safer very quickly.

Very fast and easy referral for victims nearly every time next day solutions

This is the first time I have used this service. I am amazed at the speed of response and support given. I will definitely be using this service in the future and recommending it to my colleagues. Keep up the excellent work.

NCDV referral form is easy to use and effective for victims of crime.

Fantastic organisation

a very quick service for those we support. NCDV make contact straight away and never fail to update me. thank you as always NCDV.

Great support and very quick at contacting clients and updating referrers.

Really fast at contacting client and actioning. Thank you so much.

Timely and Professional service.

Fast and effective work! Referral submitted just six days ago! Very impressed with the speed of the work and progress made on this case. Will be using this referral service again!

The efficiency of the staff at NCDV is second to none dealing with incoming referrals in a matter of hours. The advice and guidance has helped me during placement as a social work student and updates are consistently provided via email allowing me to update our own system on outcomes.

very quick to reply and help - very good service

Such a quick and easy service with great communication to support customers in difficult situations in a timeframe that really makes a difference.

NCDV offers very timely and prompt service. Additionally, they offer lots of follow up and sharing of update.

Very efficient

Great service as usual. always kept in the loop of the process. Such an easy process from start to finish.

NCDV have been great in obtaining injunctions for my Service Users. They are always very efficient and always understand the gravity of the situation. I always recommend them to my Service Users.

Excellent service. Referral submitted on 22nd Jan 2025 and within an hour an email had been received to state a solicitor had been appointed. Email the following day stating all paperwork had been sent to a solicitor to take the case to court. Excellent and efficient service to help support victims

Swift service and updates have been consistent throughout. This is a useful tool when dealing with domestic investigations and adds the extra layer of safeguarding to the victim.

The process was incredibly fast, and I couldn't be more thankful for the support you have provided, and the survivor is equally grateful. The work you do is invaluable, and we truly appreciated everything. Thank you for all that you do.

Really smooth and victim focused service. Client very happy.

Prompt and keeps you informed along every step of the way.

I have received an email about a referral that I sent in November 2024. This has gone to court and has been successful. I appreciate the work that the NCDV and like that they keep in officers update with the cases

Amazing service as always.

Quick response and informative, making the process as quick and easy as possible for the client

From submitting the request to NCDV to getting the paperwork completed for the non-molestation order it hasn't taken very long at all. The service has been very good.

Thank you for all of your assistance to support a vulnerable person and make her feel safer in her own home. An amazing service and one I have shared with colleagues!

First time I have used you and i think that it's amazing and may actual help the victim.

This is a great service and tool to use

Thank you very much for your help. The victim of DV was extremely.ely grateful that she was given hope through your service and said to Mr that she did not expect you to be so swift and professional. Thanks again, males our job easier!

I have been blown away by the speed and efficiency of this service at what could potentially have been a very worrying time for one of my families with the school holidays. Thanks so much!

Unbelievable quick and easy to refer and get a result. This must be a lifeline for the clients accessing it. Many thanks

Excellent service

I made a referral for a client 12/12, paperwork completed and sent to solicitor for a non-mol by 13/13. Excellent service provided for my client

The support I have had has made a huge difference to my life when I felt very vulnerable. Thank you so much to all

I am gobsmacked!! NCDV have completed the referral and request in no time!! local referrals took forever long with number of forms and NCDV with short referral form have done more and quicker! Absolutely recommend to anyone! Thank you NCDV!!

I have made several referrals. I appreciate how swift the response from NCDV and their feedback as to the complainant's cooperation. Although appreciate it has a safeguarding function, some victims have found it hard to call the NCDV back and have to wait for the NCDV to call them.

Really easy to refer, really pleased with result today, my client was granted a NMO with the help of a solicitor through NCDV

Quick and efficient response

NCDV worked quickly and efficiently to support my client with what they needed. I can't thank them enough for picking up the case and arranging solicitor support within two hours of my referral to them. Brilliant service.

Thank you for the fantastic work you do in not only supporting families (very efficiently too!) but for raising awareness and educating others on such an important topic. I have been amazed by the fast responses and quick call to action from your team, what a valuable asset to be able to refer vulnerable families to!

Always so prompt at replying to referrals.

Extremely helpful for my client and quick service!

Extremely helpful for my client and quick service!

NCDV is n amazing organisation which supports DA survivors efficiently, speedily and with great empathy.

I just wanted to say a big thank you for your help with a victim of domestic. My colleagues and I and I'm sure indeed out organisation always appreciete the help you provide to our victims. Many thanks

I just wanted to say a big thank you for your help with a victim of domestic. My colleagues and I and I'm sure indeed out organisation always appreciete the help you provide to our victims. Many thanks

So quick and easy to make a referral with rapid response and outcome.

Prompt response and contact with client. Client was happy with contact and felt supported to make a statement.

Prompt response and contact with client. Client was happy with contact and felt supported to make a statement.

This is an amazing and potentially life saving service. Thank you so much for everything you do.

Very helpful as always.

I cannot believe how quick this service was and is assisting a parent I am working with within Private Law Proceedings. A very invaluable service that has only recently become aware to my organisation but we will be using very frequently to support survivors of domestic abuse.

Simply a fantastic service which I cannot rate highly enough.

Great service

Great service

Great service

I made a referral for a female who was a victim of high risk domestic violence. The response was fantastic, within a few hours I had an email that NCDV will be supporting this individual to implement a Non-Molestation order. A speedy response is so essential for victim's of crime to be guided to make the right decisions to safeguard themselves from further harm. I have also been informed that I will be updated of any further support offered.

I made a referral for a female who was a victim of high risk domestic violence. The response was fantastic, within a few hours I had an email that NCDV will be supporting this individual to implement a Non-Molestation order. A speedy response is so essential for victim's of crime to be guided to make the right decisions to safeguard themselves from further harm. I have also been informed that I will be updated of any further support offered.

I made a referral for a female who was a victim of high risk domestic violence. The response was fantastic, within a few hours I had an email that NCDV will be supporting this individual to implement a Non-Molestation order. A speedy response is so essential for victim's of crime to be guided to make the right decisions to safeguard themselves from further harm. I have also been informed that I will be updated of any further support offered.

I think its an excellent service, the quick response time is amazing. I am sure it is very reassuring to service users.

I think its an excellent service, the quick response time is amazing. I am sure it is very reassuring to service users.

Really good quick and efficient service

i am overall impressed on how quickly referral are picked up and victim contacted same day and the quick response we get back on what has been done.

Great services, quick and easy. Thank you

Easy website to use and make referrals.

my client was traumatised and you talked her through this process, it was hard for her but you have made it as seamless as possible. This is never a painless process but thank you for helping her through it.

Very speedy, friendly and efficient service.

Talking to NCDV was the first step towards finally feeling safe and validated after a series of incidents that robbed me of my dignity, mental health and almost my family and freedom - not to mention the effect this has had on my family as well. I could not be more grateful to the staff members here who have helped and offered us support at every step of the way - the way NCDV operates should be the gold standard for all legal entities, public and private, and I would recommend them in a heartbeat. My family and I extend our sincere thanks for what you have done for us.

I cannot recommend NCDV highly enough. In fact I have never known any organisation (especially a not-for profit one) to act so quickly on a referral. The form was a cinch to complete, and within minutes I received confirmation they had accepted my case, and the very same day they interviewed and assessed my client. By the next day the non- Molestation order application had been made. Efficiency and speed at its best. I'm amazed, impressed and very grateful!

Fantastic service and support

Fab, quick, efficient service

Quick and easy as always

What a fantastic responsive easy to use service

I cannot believe how quickly you have managed to sort this out for our service user. I am literally sat here with tears of joy. You are like super heroes, keep doing what you do 🙂

I cannot praise this organisation enough. What a fantastic service it provides to victims, when they are at their most vulnerable. Such a quick and simple referral process, and they act so swiftly in contacting ans reassuring victims. Keep up the fantastic work!

good service

The NCDV have provided a fantastic service on many occasions after referrals were made for civil orders on behalf of victims. On the most recent occasion the applicant was contacted by the NCDV within 45 minutes of the referral being made by Police and the application heard in court within 10 days!

I have made quite a lot of referrals to NCDV. I have always found them to be easy to refer to and have always provided updates when requested. The service users have always been happy with the help or the advice offered as a result of the referral and are always happier after NCDV's involvement.

This is a useful tool for victims. They are able to get a DV non molestation order quicker than the criminal process. Positive outcome for victims who are wanting to safeguard themselves from their abusive partner

NCDV have been extremely supportive and helpful. They have updated me with the process 100% I have shared their robust responses & professionalism with other schools.

i use this service most days within doing my normal job, whilst i know many of the people who initially want to be referred, then say that they don't want to or are unable. however the service that is given to the victims and the updates that i receive are amazing. you all should be proud of what you do and how you help victims of crime

Amazing service. So efficient.

The service/communication prompt.

Thank you for all your help. This service is absolutely lifesaving to women like myself. I now feel safe and protected. I also feel listened to. I can’t thank you enough.

I've been incredibly impressed with the service. When i get to a domestic your services are generally one of the first things i tell them about. The response time for calling the victims and putting plans in to action is very good. It's nice to offer something to people we deal with and be confident that they will deliver an efficient service. Thank you

Great, speedy service. Kept updated at every stage

Em glad that they were able to support me.I went to court in June 2024 & got a 12mth Non-MOLESTATION ORDER.NCDV were caring, understanding,didn't judge, re-assured me & believe in me etc.They helped me how to make application guide me and encourage me to fight for myself.I strongly advise women/ men to speak out, report it to the police like I did,& be finally free of that person who abused you etc.Domestic Abuse/ Violence isn't acceptable in anyway shape or form.You deserve a life without being abused.I highly recomend NCDV they are very quick in making things happen ( injunctions/ non molestation order against your abuser.)Just want to say a big big thank you to NCDV in making it happen in getting a court order.

The NCDV are fantastic. Keep up the good work in all you do for victims.

Your service really is fantastic, I have had nothing but amazing feedback from the victims you have assisted.

Had to put in a referral for a non molestation order, and the staff were amazing and very understanding. Also kept me up to date on the process.

Excellent service, thank you so much for supporting our schools vulnerable parent. Your service responded with care patience and respect very promptly which is what was needed. Thank you

Excellent Service. Thank You.

The service provided to the client I referred was prompt and effective. She was allocated a solicitor who is supporting her with a non-molestation order. Communication with NCDV has been transparent and timely.

Excellent service, thank you so much for supporting our schools vulnerable parent. Your service responded with care patience and respect very promptly which is what was needed. Thank you

I work in a domestic abuse department and would like to commend you on the hard work you do. When myself and colleagues make a referral on behalf of a complainant, we have noticed that you have contacted them very quickly and put things in place. This not only helps work toward protecting them, but also goes toward giving them confidence in the Police service and yourselves, as well as assuring them that making what may have been that first, vital difficult call so worthwhile. Thank you

One of our ladies was desperate to get a Non Molestation order in place as she thinks partner is stalking her. She has now blocked him from everything. NCDV were amazing, not only did i put in referral, but also phoned and explained situation, they listened and put us through to another department, our lady was able to talk on the phone and explain. She was listened too, and NCDV also acted quickly and i was updated on the outcome. Thank you NCDV for your passion and support to get a non mol in place, although it isn't here yet, we are greatful for your quick response.

Absolutely brilliant service - you get in touch with the clients referred so quickly and explain what they are entitled to/their options. In this case you have booked a Solicitor for a non-molestation order for my client. Thank you for your help.

Fantastic service, provided almost immediate support to the mother I was working with.

Fantastic service, one recommendation would be to leave a comment when making a referral, for further details, for example 'will not answer withheld numbers' or 'does not have a phone so will be using someone else's mobile to take the call'

Always provide a good and quick service

Brilliant service, very easy and fast to make a referral,. This provides excellent legal protection which i as OIC may not have been able to put in place for the victim without NCDV support. They contact victim and keep you updated with the process. Cannot recommend this service highly enough.

Efficient, quick and so easy to do. This really helps thoses victims that do not know what to do next to keep themselves safe. Brilliant service.

excellent service and extremely efficient as usual.

Em glad that they were able to support me.I went to court in June 2024 & got a 12mth Non-MOLESTATION ORDER.NCDV were caring, understanding,didn't judge, re-assured me & believe in me etc.They helped me how to make application guide me and encourage me to fight for myself.I strongly advise women/ men to speak out, report it to the police like I did,& be finally free of that person who abused you etc.Domestic Abuse/ Violence isn't acceptable in anyway shape or form.You deserve a life without being abused.I highly recomend NCDV they are very quick in making things happen ( injunctions/ non molestation order against your abuser.)Just want to say a big big thank you to NCDV in making it happen in getting a court order.

Referrals are dealt with very quickly and professionally. Very valid service.

Amazing service, very swift response following referral and the exact support needed was provided. Thank you.

I really appreciate the updates I receive about the referrals I have made on behalf of others. I have not received this on previous referrals but my last two I have. It is good to know action is being taken.

Excellent service

Great service. very helpful.

Excellent and very quick service when it is much needed. There is a huge need for the NCDV. Thankyou!

going to a many calls in which DV is an overarching concern. this is a great company and keeps me up to date will all my incidents that i report

NCDV are outstanding I got a 12mth Non-MOLESTATION ORDER back in June this year 2024.My doctor told me to contact NCDV,am glad I did.Thank you very much in helping & listening to me.

Referred to the NCDV by my doctor,so glad that they were able to support me.I went to court in June 2024 & got a 12mth Non-MOLESTATION ORDER.NCDV were caring, understanding,didn't judge, re-assured me & believe in me etc.Its almost 4mths on now & am taking every day as it comes.I strongly advise women/ men to speak out, report it to the police like I did,& be finally free of that person who abused you etc.Domestic Abuse/ Violence isn't acceptable in anyway shape or form.You deserve a life without being abused.I highly recomend NCDV they are very quick in making things happen ( injunctions/ non molestation order against your abuser.)Just want to say a big big thank you to NCDV in making it happen in getting a court order.

Thank you for your help. Such a painless referral process for me, and so quick and effective in supporting the victim's non-mol. Also, I really like the fact that I was updated on the progress of the case.

Hi everyone at the NCDV. I refer many of then people that I deal with to you for non molestation orders, because you are so quick to call the clients. Literally it is a 24 hour turn around from referral to you calling the client and starting the application. I get regular updates of how the applications are going. I must admit, I do forget the names of the clients as I refer so many, but it's just very good to hear the update. Even though I work for West Midlands Police, I can make referrals for clients all over the country, and I made one for a lady in Wales yesterday, and you've already completed her paperwork, just fabulous. Keep up the good work! kindest regards kindest regards and many thanks, PC 0848 Mandy KEATING DA Desk Team 3 PPU Bournville Lane Police Station 341 Bournville Lane BIRMINGHAM B30 1QX

Hi everyone at the NCDV. I refer many of then people that I deal with to you for non molestation orders, because you are so quick to call the clients. Literally it is a 24 hour turn around from referral to you calling the client and starting the application. I get regular updates of how the applications are going. I must admit, I do forget the names of the clients as I refer so many, but it's just very good to hear the update. Even though I work for West Midlands Police, I can make referrals for clients all over the country, and I made one for a lady in Wales yesterday, and you've already completed her paperwork, just fabulous. Keep up the good work! kindest regards kindest regards and many thanks, PC 0848 Mandy KEATING DA Desk Team 3 PPU Bournville Lane Police Station 341 Bournville Lane BIRMINGHAM B30 1QX

Great service and always quick to respond to clients.

I have completed a few referrals for my clients and the resonse it very quick and the email updates are great keep up the good work

Outstanding, timely and effective communications and service. Consistent with previous experiences and decent customer service.

Very grateful for this service and all the staff that work so hard and efficiently to respond to our staff and service users. Thanks for all you do and any info on how to make this experience better for the victims/survivors of DA always welcome.

Another amazing service, assisting partner agencies and putting victims first as always so great full and appreciate all your time and hard work.

Very fast and responsive. Understanding as well and will answer as many questions as you ask.

This is the first time I have used the app and I am very happy with how quick they respond to the victim and the help they give them.

This organisation is a great asset for the Police and victims of domestic abuse. The referral process is simple and communication from the NCDV staff is great with updates on the process and application. The victim feels supported throughout, thank you for all you do

The service is very easy to use and the updates are greatly appreciated.

Very prompt and fast service. Excellent is all I can say. Call handlers are not condescending either (as is my experience with other govt departments) so that is a bonus. Thank you for all your help!

Amazing service. They are very prompt with progress and update regarding referrals.

I have found this service to be very useful and supportive to clients referred through to them. I have received quick responses, regular updates and continued support.

great Service! Professional approach to victims of DV, prompt response.

Speedy service, a solicitor was appointed the same day.

I spoke with a victim at midday via a video appointment. Once I'd finished the appointment I sent the referral through. By the end of my working day which was 17:00 the victim had been contacted by yourselves and relevant referrals were already in progress. I've been working in a Domestic Abuse department for the past months so I make many referrals on a weekly basis. The service is second to none, very quick and helpful. Thank you to all the staff.

I have recently had cause to visit a female following a report of historic domestic abuse offences. Having discussed the possibility of a applying for a non molestation order, I submitted a referral through NCDV app. Within 20 minutes of me submitting that request, a member of the NCDV team was calling the victim and was making arrangements to call her back once she was free to speak. I cannot ask for a better service than that.

Amazing support given to victim. Victim was listened believed and support with the up most respect. Thankyou

Very responsive, reassuring for victims and helps safeguard vulnerable victims. An invaluable service.

Amazing service, quick referral process with speedy contact being made to the applicant. Regular update to the referrer. highly recommend, always a good, professional service. Many thanks LM.

I find the service very professional, and as a professional working with my client it is extremely helpful that I am sent a email, updating me of where my client is in the process. Excellent service for victims and professionals.

As a DA Advisor, supporting High Risk DA Victims, I am forever grateful of the excellent service I continue to receive from the NCDV. I am constantly amazed at how quickly you are able to liaise with Solicitors to achieve emergency Orders to protect the really vulnerable DA Victims I support. I cannot rate the service highly enough. These individuals would be a lot less safer without you. Thank You.

The NCDV never fail to impress me when i make a referral, they are quick and attentive and their ability to secure positive results for victims is of huge benefit to policing. They are a real asset to protecting DV victims.

NCDV is the most efficient and fast way to get support in place for victims of Domestic Abuse. I am amazed by this service as a Housing Options Officer for a local authority as the first service to contact. NCDV Advisors make immediate contact (when safe to do so) and keep you informed throughout with accurate communication. I would recommend to all victims of domestic abuse and all services supporting victims going forward. To add; the training is specific and straight forward information explaining the referral process and the service they provide.

Excellent service as usual. I always find your service helpful and easily contactable.

The service has been so quick, fantastic service there when needed and feedback along the way.

Such an amazing service. Fast, accessible and extremely supportive to service users.

Thank you so much for your quick response and help with dealing with an extremely vulnerable victim. I cannot rate your service highly enough.

Excellent response time. Victim has been protected swiftly.

I cannot thank you enough for your swift response to the client and support with her obtaining a non molestation order. thank you so much

Super simple to refer in, great communication, I have just had an update on a successful application. This is a fantastic service providing the victim with long term safeguarding. Will continue to use the NCDV. Highly recommend.

The service is quick, the staff are professional I would recommend this service to anyone.

You guys are amazing! Each time I've made a referral you have phoned the client very quickly, sometimes before I've even ended the call to them. We are so grateful for this service.

Service has kept myself and the victim up to date with the progress of the application

really enjoyed the training today, very interesting and good to know, looking forward to passing this over to my housing staff who work a lot with female victims of DV.

Always professionally handled and a prompt response received. Thank you

Very easy service to use and the NCDV are very informative with updates when cases are progressed.

I refer to your service quite a lot and you go above and beyond for our clients ,thank you so much we are so appreciative.

This service is brilliant. Really quick response and support for our clients. Excellent communication. Thank you so much

I am extremely happy that my client has been successful in her non mol application. The process from start to finish has been very professional and I have been updated at every point from start to finish. Thankyou NCDV

Really efficient service - thank you so much for prioritising this family's safety.

I have used them several times Responded in a timely manner and kept me updated through the process

The service that was provided with a quick response to the referral with excellent feedback regarding keeping the referrer informed. I have been advised from the service user that staff were very supportive, friendly and helpful. The service user referred also advised that explanations were given clearly and she was made aware of the next steps

A very fast and effective service. Highly recommended.

Speedy, informative and always willing to assist.

The referral process was so simple, a delight in comparison to many others. I have had a really fast response letting me know where things are up to. The client has been contacted and initial paperwork completed in under 24 hours. From my point of view, a really good service. The client has had a great service which I hope will increase her confidence and empower her. All of my colleagues who have used NCDV have only good things to say about the service. Please keep going.

My first ever contact with NCDV in supporting a vulnerable family seeking help. As a referrer, I was myself rather anxious. The service that was delivered however has been impeccable. The family felt heard and respected and as a consequence, a little safer. what a remarkable achievement. Thankyou. testimony I received has left me speechless, it was

Very quick and efficient

As a Domestic Abuse support worker I have referred to your service several times and you never fail to impress me. You contact people immediately when I refer them and they are always so appreciative and feel supported. Thank you so much

Great communication and very quick service. Highly recommend

Fantastic support and updates throughout the process. Really is a great service that is being provided to the some of most vulnerable people in our society.

This is a great service that deals with queries efficiently and professionally. The staff is also approachable and very helpful. Thank you for the support you provide to survivors of domestic abuse.

Amazing service- very quick for the client! Regular updates from the service too which is really helpful. Thank you

NCDV are a 5 star service protecting some very vulnerable people. It is a very speedy service from start to finish. I have received several emails about how the referral was progressing which included an outcome for the victim at court.

Very quick and easy service

Great service- so easy to refer. Great outcomes for clients.

Always very quick to contact the survivors I support- thank you!

Vital service in the toolkit against domestic Abuse. I can have confidence when advising and directing a potential victim to NCDV. well done and keep up the good work. 👌

Very informative !

Excellent service, very helpful and understanding.

They were absolutely brilliant in helping me structure my thoughts and get it down on paper. I felt so supported and actually that someone was listening and understood what I was going through.

Excellent service. Whenever I call and ask for advice and/or updates NCDV have always been incredibly kind and helpful. Also the training that was run by Brian was great; really informative.

NCDV referral made this morning, speedy fast replies and correspondence with the victim and officer receipts to show that progress is being made!

Excellent. I am grateful to NCDV for their assistance in my case. My statement was taken, passed to a solicitor, court attending and order granted al within 4 weeks. THANK YOU.

Mr role is front line referral and assessment domestic abuse support practitioner. I am often the first port of call for a victim of DV. I refer into NCDV for non molestation orders on a continual basis. I find the service absolutely straightforward and time efficient to use. The service is second to none and i would recommend to any professional who is looking to minimise risk to any client.

Literally, with a few days of making a third party rereferral has the NCDV contacted the victim and involved their legal team in trying to safeguard her and obtain a non molestation order. Very efficient and victim focused.

I have now made several referrals to NCDV, all of which have been positive experiences, referrals are made in seconds. Subsequent communication is ideal between NCDV and police; it is concise, relevant and includes all the necessary references, it may seem like a small point to raise but it does make safeguarding so streamlined. In addition, I have received positive feedback from those effected by domestic abuse who have been helped by NCDV. After making a few referrals, we arranged training with Mick which has given myself and the team a greater understanding, I can happily say that it is easy to recommend NCDV.

Very good and East

Very good and East

First time i have sent a request to the NCDV and found this really easy and straight forward. The speed that the case was dealt with was really impressive and feedback from the victim was positive.

Thank you for your very quick help with our client. The solicitor was quite abrupt with me on the phone (I am new to post and needed further information from him) but other than that it has been an excellent and very efficient service. Thank you very much.

The speed in which you took on this task for a victim was impressive. The victim felt listen to and that someone was really able to help. This helped with their mental health and she felt some control over her situation. NCDV were a great support. Thank you

Absolutely amazing service - well done! Made the referral within an hour victim had received a call and necessary arrangements made so quickly, very impressed

Very quick response and kept updated throughout. Victim has informed me that she feels safer having an order put in place

Thank you for your wonderful service and continued support of victims of domestic violence

Quick and effective service, adaptable and attentive to vulnerable victims.

The service you provide is fantastic. I know that when I complete the very quick referral, that you will take it in hand and keep me updated. The support is essential to help make survivors and victims of domestic violence and abuse safe.

These views are mine as an individual and I am not representing views of Leicestershire County Council as an organisation. I have found NCDV support to be timely, effective and above all human. You listened to my service user, understood her experience and fears and acted quickly to put support in place. I am grateful for the professional and inclusive way that you have worked with us.

I did a referral for a parent I am supporting. NCDV contacted the parent and had arranged for solicitors to support her within the hour of making the referral. This is extremely efficient and how victims of DV should be supported. I am also being kept up to date with the progress made via email. Thank you NCDV

We have had a few training sessions provided from NCDV and they are really helpful and informative. I also appreciate receiving the updates on the referrals I complete.

Very helpful company directed me to a solicitor and now have a court date due next week process was very fast but I finally feel like I’ve been listened to and validated

The services NCDV offer are fantastic. The process of referring a victim is quick and easy and the response to victims is fast and effective. NCDV have kept me up to date as the referring officer and the victim has had nothing but good things to say about the support she's recieved.

Very impressed as always. Quick and effective, very helpful in safeguarding victims. A vital, indispensable service.

Fast and easy referral, lots of updates.

Incredibly efficient service that empowers and support victims into feeling safe and secure. Thank you to all the amazing Team at NCDV.

Great service. At an early stage in the investigation, I rang the victim and asked if she would be interested in the NCDV referral service - which she was. Once I had dealt with the suspect in custody, I called the victim back that same day and she informed me that the NCDV team had already contacted her!. In a world of slow, laborious, legal process and red tape, this application took me less than two minutes to complete and the result was pretty much immediate. I will definitely use this service again. Thanks.

Very happy with the service I received for my client. Very easy to complete the form, very supportive and very safe.

Thanks Brian....great presentation - definitely feel that a regular refresher. I have made referrals in the past by encouraging the individual to go direct via the website so they are fully aware of the support and this way they have fed back they feel empowered. If they ever need me to refer direct I will always do that if they feel they need me to and easier to move forward .

Firstly I like to say thank you, I was very impressed by the promptness of the NCDV in responding to the application I made on behalf of a victim of harassment, though a criminal investigation is ongoing, seeking a non molestation order immediately was necessary. Our organization had previously had an input from the NCDV and colleagues whom had referred before couldn't speak any higher of you. Highly recommend and keep you the amazing work you do to keep people safe and feeling safer

Very impressed with the quick response, after completing the online application. The online application is short and simple.

Very quick response to the referral made on 29/02/2024 - thank you as always.

The clients I have referred to your service, have been extremely thankful. You have an amazing service. Thank you for your support.

A very quick and effective response. Such an easy form to make a referral for someone who needs it and the communication to the victim is amazing. I was still on scene when the victim received a call from NCDV to support them.

Very swift response and really good service.

Outstanding at every level, having NCDV in our toolkit is invaluable when working with those who need that immediate protection. Without NCDV being there, I know that those at the greatest risk would be less protected and I cannot thank them enough for the swift response and easy to use service.

I am absolutely astounded by the swift response from the NCDV! I referred one of my client's into the NCDV during a phone call with her; the form was so simple to complete and was done in a minute. I then received email notifications stating that my referral was made, and another explaining the process... Not 5 minutes later my client told me she was getting a call... We agreed to cut short our phone appointment so that she could answer. My client rang me back 30 minutes later, and you could hear the relief in her voice; she explained that she had spoken to someone at the NCDV and given all the information they needed; they had told my client that she would receive legal aid and that a nominated solicitor would contact her shortly to apply for a Non-Molestation order. This was the single most efficient process I have encountered (in my private and professional life!) My client has been living in fear, and knowing that she was getting the legalities in place to support her to live a normal life was quite literally life changing! We were both impressed and amazed with the response from the NCDV. Well Done NCDV! I shall forever sing your praises!

Excellent and efficient service for victims

Very quick process helping a person in need put in place a Non-Molestation Order. Very impressed, thank you.

Excellent. Response to referral and updates are prompt and provide information about each step of the process. Really impressed.

Always helpful and I knbow itr is very valued by the victim's who we put through to your service. As an Officer working in domestcic violence this is an invaluable resource.

excellent service. supports victim and takes a lot of pressure of the V in a time of confusion and fear.

Excellent service provided by NCDV. In this instance, the victim was a lonely elderly female, who was coerced by an offender, promising her companionship but was ultimately exploiting her for economical and financial reasons. This speedy and professional service was crucial in seeking out an injunction/non molestation order to protect the victim from further harm. As a consequence, there are now conditions in place, that will allow the police to swiftly act, should the offender breach them. NCDV provided a crucial service and cannot be thanked enough. Highly recommended.

NCDV have provided an exceptionally fast service on a referral I made. The victim is now able to get her life back on track knowing she is now safe with support in place.

Amazingly quick service. Cant recommend enough!

Brilliant service once again, Cannot praise you enough.

So far I’m happy with everything. Over the past year no one has cared about what I’ve been though, not even the police when I was begging for help so it’s been nice for people to actually want to listen to me. The only hiccup I’ve had in life and the only time in my life I’ve needed help and NCDV have listened and trying to help as much as they can. Thank you.

I used the app for the first time yesterday to make a referral to your organization. I was very impressed how easy it was to use and the updates which I received on how the process was going. I was pleased to get the updates and will use it in the future.

I have always used NCDV when dealing with victims of domestic abuse. Often taking the first step for them by using the referral system. NCDV usually contact them the same day or day after and I always receive updates on the progress of the case. Thank you NCDV.

Attended an incident this morning, NCDV made quick contact to the victim and have already sourced a solicitor. Fantastic work for the victim, another great service, thank you.

I have made a few referrals to NCDV after my free training session. The training was very informative and has been extremely useful in my job role. NCDV are always extremely helpful & supportive with an immense amount of knowledge and advice. A 5 star service as always... Thank you NCDV 🙂

Brilliant

This service has been invaluable to my client. The service is fantastic, has communicated brilliantly throughout and has been of the upmost support for my client

This is a brilliant way to safeguard victims - NCDV are a great asset to the Police and are quick to act to prevent harm to victims of DV.

Super fast response for a non molestation referral, good at giving update to where the application is up too and giving vulnerable women peace of mind

I have referred many people to the NCDV and I have been hugely impressed with the speed and efficiency of the service they provide. The NCDV app makes referring clients incredibly easy and time efficient. I cannot rate them highly enough for the work they do assisting vulnerable victims of domestic abuse.

Very quick professional service

Thank you for the updates that you send out concerning referrals - they're very helpful and reassuring. Thank you also for how quickly you put things into place - it's very impressive!

An excellent service. Very quick at getting back to you and brilliant at keeping you updated. keep up the good work !!

Thus service is exceptional for the victim's of DV with the response being so quickly puts the victim's at ease and makes them feel safe. I can't praise you enough I shall continue to refer victim's to you due to the fabulous level of service you provide Thank you so much Nicky

A great service for the victims of DA because sometimes they dont want to go down the criminal route thank you

We recently used the NCDV to obtain a non-molestation order for a client and they were incredible. They were incredibly easy to use, were flexible with the needs of the client and very accommodating. They were compassionate, kind and understanding and made the client feel very supported, heard and at ease. The process was very fast and the NCDV team kept us well informed and up to date. Choosing to get a non-molestation order is difficult and takes a long a difficult road to get to that decision and the service NCDV provides makes the process that much easier. Thank you

This is an excellent service. NCDV respond extremely quickly and keep me fully updated with the referrals that I submit for clients. The referral process is very quick and simple to complete.

Prompt efficient service. Positive feedback always received from victims. Good advice given to the the victim applicant and regular, prompt feedback sent to myself.

An excellent service provided as staff had kept me up to date in relation to the submission I put forward. A fabulous and vital service in helping victims of Domestic Incidents. Keep up the excellent work team.

NCDV have always been responsive and professional and deal well with 'ditherers' - people who are anxious or frightened about putting an order in place. I've found NCDV to be patient and thorough with clients and a great resource for accessing information for professionals. Thank you NCDV.

I have always found your Service's response quick and courteous. I have always been kept updated with all my referrals. Thankyou

I recently referred a lady that I am supporting for help with a Non Molestation order. The case was dealt with really quickly and the order is now in place. the lady phoned me to tell me how happy she was with the service. She felt that everything happened really quickly and she was kept up to date with updates - she never had to chase for an update. Everyone she spoke to was really professional and friendly and she is much happier now and feels able to relax a little knowing she has some protection. As a professional, I also feel that I was kept up to date at every step. this is an extremely professional and efficient service and your work really does make a difference to peoples lives, thank you.

excellent speed of service, calling the victim within 24 hours of the referral, and already solicitors have been arranged for a non-molestation hearing. This has enabled a vulnerable victim of domestic abuse to be safeguarded as quick as possible

NCDV are an excellent organisation and very proactive. From making my referral at 9am they has contact the person to discuss and support, completed all paperwork and sent this out to solicitor to make application for a non-molestation order by 1pm. This is all free. I highly recommend and value their support around domestic abuse. Thank you for everything you do.

Amazingly quick service from the start! Every phone call and email was done within hours of applying. I was given an emergency court hearing just 4 days later!

Thank you for running such a quick and easy service. It's brought a lot of relief to the person I support.

I find the referral process so quick and easy to do. The feedback regarding the referral is amazing and the whole process is rapid which is extremely beneficial for the client.

The service is always professional and prompt. I have referred many satisfied service users. Highly recommended.

Thanks so much for a speedy response.

Prompt and efficient. Very grateful for the updates.

Very impressed at how promptly the referral was acknowledged, the client was contacted and details sent on to the solicitor to be able to apply for a Non-Molestation Order.

Prompt effective service to assist with the protection of victims of domestic abuse. Thank you for your kind help as ever.

Extremely efficient service. It is also great to be notified where along the process the applications are, which is reasurring.

The referral form is quick and simple to complete and the response time is excellent.

Smooth process reassuring for the client

Excellent Service. Very efficient and quick service for women. Referrer updated regularly.

I am incredibly impressed with how quickly I have been kept updated with the progress made on the referral I made thus far and equally happy that the last email I received promised further updates as the referral/case progresses. Thank you for all your hard work team!

Outstanding service - Presentation given by Julie Gatie was brilliant and very informative.

This is a great service for victims of dv. Sometimes there is little to no evidence for police to charge however this service can give victims a different way of leaving a relationship and starting a new life. Thank you

From start to finish was supported and made to feel validated, everyone we spoke with was friendly and empathetic towards us. Was a quick and easy process that has helped us feel safe.

As a police officer the service NCDV provides for victims can supplement that of the CJS and provides a fast and fantastic service to help protect and strengthen victims of domestic abuse.

Very helpful, friendly, quick service and always provides information when needed. Thank you for supporting other agencies.

as always a steller service and thankyou for your help when working with us to keep people safe

Very quick service and it is good to receive updates on a case.

Effortless and seamless service, which is especially important in these cases where victims are already anxious and distressed. An invaluable tool for keeping people safe.

The work NCDV do is absolutely amazing! I referred a victim to their services and within a space of 2 hours I was informed that there had been a solicitor arranged and a court to hear their application for a Non-Molestation order. This gave my victim a lot of re-assurance and added support where I couldn't. I would highly recommend the NCDV to anyone and have informed my colleagues of the amazing work they do.

yet again a quick response to referral.. An amazing service which is so valuable to the clients we work with.

I have found NCDV to be quite helpful and supportive once I got through. It would be a much better service if there was more provision for clients who do not speak English as an additional language. Having to arrange a separate interpreter and arranging a 4-way call, was challenging.

Quick response, regular feedback and good communication. Victim ultimately has been safeguarded with quick actions of NCDV charity. Thanks again for processing the non molestation so quickly.

Quick and effective service providing updates throughout the process. This is really necessary when supporting victims of domestic violence.

Incredible service, the turn around time since making the third party referral have been nothing short of brilliant. I have been kept up to date throughout the process. The applicant I made the referral on behalf of is also very pleased with the service. This kind of work changes lives for the better. Keep up the great work.

Prompt contact with victim following referral Lots of useful information about Domestic Abuse availlable to share with parent to help her recognise that she is a victim of Domestic Abuse Helpful to be getting updates

Prompt contact with victim following referral Lots of useful information about Domestic Abuse availlable to share with parent to help her recognise that she is a victim of Domestic Abuse Helpful to be getting updates

Very quick and regularly kept updated! This has been invaluable to ensuring our victim is provided with something to re-assure her safety (and children) and steps to penalise her perpetrator.

Brilliant Service

Very easy to use and secured a Non Molestation order for the person that I referred.

I was very impressed with the rapid response regarding my referral. Also pleased with the updates I have received

Outstanding level of service. I have submitted several referrals over the past 12 months and have been updated throughout each one. I have spoke to victim and they have nothing but praise for the service they have received from yourselves.

I've recently dealt with a male victim of DA who has so far spent over £90k in legal fees defending false allegations his Ex Partner has made at Family Court Hearings in order to formalise Child Contact arrangements. He's previously been assaulted by his Ex Partner who has now made further allegations which have both intimidated him and caused him a great deal of distress and worry. He is so grateful for the support he's received from yourselves in supporting him with an application for a NMO - particularly with the speed at which this is being done.

Very good service, fast and efficient, always kept updated. Very helpful over the phone and email

Great response and work as usual

Excellent service

Great service. Staff work extremely quickly and efficiently to help protect victims when police have no further powers to assist. Great at keeping officers up to date on the progress of any applications. A very helpful tool in safeguarding victims of domestic abuse.

I always find the service from NCDV excellent, very quick at contacting clients and working through the NMO process

Amazing service! So helpful and quick my client found the whole experience great, thank you to the whole team!

Very fast and efficient. Amazing support on such a hard time

Following attending a report of a DV harassment. The victim was very distressed by the incident and wanted to avoid police involvement, but due to the incident escalating, they felt they had no choice but to call police. Whilst on scene, the victim was given advice around placing a referral through NCDV. The referral was done this morning, and within a few hours I have had a number of responses updating me on the progress. From start to finish, I have been fully updated and the case is already being progressed, so i cannot rate the service any higher. From a police officers perspective, but also for victims as it can provide them with safeguarding and reassurance.

Excellent got my injuction

This is the first time using this service and i feel the response was very fast and i appreciate this as i feel that the victim will really benefit from this referral.

Brilliant Service

Excellent Service Prompt Service Just Excellent Thank you

I have to say the service and efficiency of the NCDV are second to none, add to this that you have the best app, makes making referrals so simple. I wish more organisations made it so simple to refer

I have to say the service and efficiency of the NCDV are second to none, add to this that you have the best app, makes making referrals so simple. I wish more organisations made it so simple to refer

I have to say the service and efficiency of the NCDV are second to none, add to this that you have the best app, makes making referrals so simple. I wish more organisations made it so simple to refer

Quick response and great support provided for the complainant.

Quick response and great support provided for the complainant.

Excellent service, website is so informative, easy to use and referrals are dealt with speedily and efficiently

The process of referral was very simple and straightforward, which makes my job easier. Client received a call back almost immediately and I have received update of the progress of the case. Client is very happy and I'm super excited about how fast things are going.

At a time when I felt desperate with nowhere to turn NCDV helped me beyond anything I could imagine. They told me to tell my truth, made me feel so safe and gave me massive hope with a way forward. Now I am in such a better place and cannot thank them enough. Every one who works here understands the pain that you are going through and the support is immense. The biggest thank you to everyone who has helped me.

wow! such quick help for a vulnerable family, completely blow away by the efficiency and speed of my referral been actioned and a court date appointed. Amazing

The referral form is so quick and easy to fill out and I had a response the next day letting me know they were working with the victim to get an order. I've since had another update letting me know the paperwork was all complete and they would keep me informed. Such a good service

NCDV have always been very helpful and successful in supporting my clients. This is my go-to for NMO's and I always recommend them to colleagues and clients

great service - really quick to contact client and keeping referrer informed

Absolutely amazing service - matter referred to NCDV ay 9:56am - by 12:13pm I have been advised that solicitors have now been arranged to represent the victim and have associated a court to hear an application for a Non-Molestation order. Wow if I had blinked I would have missed this. Hence the reason I will always refer to NCDV as they provide an amazing service. Thank you so much. 😊

NCDV provide an invaluable service. As a police officer I refer into NCDV often, they always contact the victim within a few hours and have injunctions in place very quickly. I always recommend this service to other colleges.

Great service because the client was contacted the same day the referral was made. NCDV kept me update which was really helpful. The only downfall is that NCDV does not have interpreters, which is a disadvantage for other clients. However we were able to arrange a 3 way call with language line because we have access to their interpreting service.

Excellent presentation. It was very informative and I learnt quite a lot on the service you provide and how you would support the victim of abuse. The trainer was very knowledgable and very passionate about the work she does. Excellent

I was very impressed by the speed and efficiency with which the NCDV handled my referral. I have used the NCDV before and can only compliment them. It makes such a difference to know that everybody we refer is dealt with kindly and efficiently. Please keep up the excellent work!

Very impressed with the service provided by NCDV. It's a quick and easy referral form which is appreciated when I'm so busy. The email updates are useful and it's reassuring to know that mothers are getting prompt support to apply for non-molestation orders to safeguard themselves and their children

As a police officer, we can always rely on NCDV to help victims of domestic violence. I refer a lot of people to NCDV and they always go above and beyond. They are a very impressive organisation.

NCDV is one of the most efficient and communicative organisations I have referred to. Their ability to ascertain the need and implement the necessary orders, within a very short period of time is amazing. It is of such benefit to victims to have orders implemented within a quick time frame, and through a process which is straight forward and not overwhelming.

Thank you to Mandy for the support and advice given today 14/6/23. Just when I thought there was nowhere else to turn, I was provided with support and contacts of other agencies that I never knew existed to help me. Thank you

I cannot recommend NCDV enough. Quick to respond to the client and in keeping professionals updated. Supportive of victims of domestic abuse.

Referring victims of domestic abuse has never been so accessible and efficient. Thanks for what you do and giving victims a better experience.

Quick, smooth process to help victim obtain nmo

Quick, smooth process to help victim obtain nmo

I completed a referral for a mother I am support and the team responded to her extremely quickly, they where clear and supportive.

Your swift responses are always so appreciated by myself, colleagues and clients. You all must work incredibly hard and it doesn't go unnoticed.

Rang the victim within an hour or two, listen to them and have helped and organised a solicitor within days. Kept myself updated throughout all. Very quick, professional and most importantly incredibly vital service

Very quick response to the referrals made and informative in terms of your updates with the outcomes. Thank you.

helpful, simple and offers something to victims we cannot.

Very swift and professional service to date. Thank You

great service, really quick

The service Is excellent, I not only speak from myself but have just spoken to a victim of domestic violence who is extremely grateful and was totally blown away at the empathic attention and the speed of how it was dealt with. Thank you so much for the support you have given to the Police and the victims we also work with.

Very efficient and discreet service. So valuable to our clients

Great response time on emails. Great time in completing all paperwork and sending it off.

NCDV offer an amazing service, within an impressively efficient timescale. We make a lot of referrals and the support they provide people is an essential safety measure in domestic abuse cases especially in times where a criminal prosecution is not possible. Thank you.

Thank you very much for your help. I was concerned about this woman, who has taken a big step after years of abuse and didn't have the confidence to appear in criminal court. This is a very positive measure that will help her to see she is believed, and provide the support and protection she needs to break the cycle she has been subjected to for so long.

From making a referral on behalf of a customer, you receive an immediate acknowledgement of your referral and constant updates on how the case is progressing. I can't thank NCDV enough for all the help they have given to the customer I have referred to them, brilliant service.

Fantastic service to help Victims of Domestic Abuse. Quick, Vital and efficient.

Brilliant and speedy responses. Thank you

very good and efficient service. I have been particularly impressed recently when a Polish speaking solicitor was involved to help a Polish client quickly. I have been using your service to support my DA clients for some time now and have noticed a great improvement lately! I will continue to use the service as the clients are very satisfied with the support. Thanks you very much for your assistance

We have been aware of the NCDV for some time now, and your organisation has practically become part of our safeguarding measures for victims of domestic abuse. - The feedback that we have had from our victims on follow-ups have been very positive. Without question, the NCDV does provide an invaluable service. Thank you for the help and support you give, not just for victims, but also to frontline officers.

I am really impressed by your quick and professional response and the support you have offered the referee.

Great fast service.

NCDV are my 'go to' for clients requesting an emergency non-molestation order. I have just received notification that a non molestation order referral request that I submitted yesterday afternoon has been to Court this morning, which is brilliant! Thank you NCDV on behalf of myself and my clients

I use the online referral system all the time when supporting my clients who have been victims of Domestic Abuse. The process is simple and quick, NCDV always acknowledge my referrals and keep me updated on the progress of my clients. At a time where victims are already feeling scared and overwhelmed it is brilliant to have a service that takes them by the hand and helps them through this difficult process. Thankyou NCDV!!

Spoke to a lovely receptionist this morning CC. What a wonderful lady she has a calming effect and I came away smiling and happy knowing that this lady will be the first voice these victims will hear. You can really tell she has a beautiful soul

Great service being provided to Victims First in helping out the victims Keep up the good work !

fantastic service all round - always prompt, keeping referrer updated every step of the process!

Very quick response following referral for a Non-Molestation Order. Thank you!

Ive only recently started sending you these referrals and im so impressed by how quickly you've dealt with them, how simple it is for me, and im sure it will be a huge help to the victims we assist.

As always - very quick and easy way to obtain a non-molestation order for clients. Thank you!

Super service, very quick in supporting a client, and I have been kept informed at each stage of the process. Very helpful organsation, I would highly recommend to others.

Quick and responsive service. Referral form takes less than 2 seconds and it's great to receive updates regarding how the case is progressing. Everything is happening so quickly its brilliant! Client is feeling relived that she is being listened to and can have something legal in place in order to restrict contact to protect herself and 5month old son. Will definitely continue to use NCDV moving forwards.

NCDV responded swiftly when a referral was made. The professional that dealt with my client was respectful during their communications. The professional was able to address my client's requirements and provide her with sustainable advice that helped her understand the legal process easy and decide of the type of order that will be suitable in order to help her stand up for her rights . NCDV in my opinion is one of the most ethical and genuinely professional organizations that I trust to make referrals to.

As a domestic abuse practitioner on a safeguarding team in Lancashire , i have found this service absolutely brilliant in supporting myself and more importunately supporting the people i support

I would like to thank you for you're rapid response in dealing with a domestic violence referral made this morning. I received an update stating that you had already contacted the victim within an hour of the referral and sent paperwork to the solicitor with a view of a non mol. this is great service and really reassuring for victims and ourselves that partnership working can be successful.

We had Micheal Curtin do our talk today at our Hub. The information was perfectly executed was great to know that this service is available I wish this service was available many years ago

Really easy to access - great service

Excellent service. Easy access and great, timely support for people in extremely challenging circumstances. Your support and service is very much appreciated. Thank you!

As always - quick and efficient 5 star service!

I always find the referral process quick and easy and the communication from NCDV is always efficient and helpful when dealing with high risk victims. Thank you

Referred a very frightened victim to you and contact was made within 24hrs and a non-molestation was put in place. Great to see how quickly you were able to offer help and follow through.

Excellent service. Communication has been very good both with myself and the client. The service has delivered a fast response for support with non-molestation order. Thank you!!

Since making the referral, the victim has been given a non-molestation and offered continued support. I will be using and recommending this service to all victims were relevant. thank you for your support with this referral

This is a great service, very quick to response and keep you update on the process of the case.

Would recommend to anyone i know struggling with any domestic incident whether it be at work attending a job or personal life

This service was exceptional when I placed a referral in online. The process was very quick and easy to do and the response was equally as prompt and I have been kept updated with every movement of the referral. Excellent service!

Absolutely brilliant responsive effective and safeguard not only female but male victims too

The team are always so quick to respond and support our clients and we have had really successful outcomes. Thank you for the work you do and supporting our clients.

Really helpful service and thoroughly understand what the victim is going through, please keep up the good work.

The NCDV referral is so easy to do and the work they do and support they offer is great, in addition to all that the police can do. I have made several referrals and will continue to do so in order to help the victims in my investigations.

I contacted NCDV in December 2022 to request police training on civil protection orders, by January 2023 me and my team had all been trained around the incredibly useful toolkit of civil orders and ASSIST database. I recently made a referral via email whilst I was with a particularly vulnerable lady. Within a few hours she had been contacted by NCDV, the next day I was updated that solicitors had been arranged to represent the victim, and the day after all of the necessary paperwork had been completed ready for hearing. I am so impressed to see the NCDV in action, as a police officer with over ten years experience I was amazed that this was such a streamlined process. No further work was required by me after my initial referral. You're doing an amazing service, safeguarding incredibly vulnerable people.

Brilliant service

Humberside Police have been using this service for a few years now with absolutely no regrets. This service really does put victim's of Domestic Abuse at the centre of everything. The concept of the Service is remarkable and I take pleasure in saying that I am proud to work along side the NCDV, making referrals.

totally professional service. contacts the client in timely manner and provides quick referral to solicitors. would recommend to anyone for a great service.

Excellent service, immediate action and feedback to client and to referring agent- not only to apply for the non molestation order but also to attend court with client First time I have used and will use again

Outstanding service. Provides survivors with control over action they can take to protect themselves and their families, without having to wait for other agencies. Excellent feedback to referring agency.

Mick attended our workplace today and provided a wealth of information that will be used in our day to day practice. The service they provide sounds fantastic. All health services should be aware of this.

Outstanding service, extremely fast and effective in assisting our customers who are victims of domestic abuse.

Great organisation whether it's simply calling the helpline for advice on how best to support survivors of DA / DV or the speed in which vulnerable adults are contacted and protected once a referral is made. Oh, and the referral process takes less than 30 seconds ... how many organisations can you say that about?

I have found all of my experiences with the NCDV extremely positive. All of the information provided for victims is extremely clear and easy to understand. It allows victims to gain a quick, positive outcome for a case when the police may be limited with actions that can be taken. I always sing the praises of NCDV to victims who are looking for external support.

Fantastic service, which have assisted a victim of mine going through a serious DV separation, offering support and facilitating a non molestation order prior to the case being heard at court. A*

brilliant service, within a week of the referral being made all documents have been passed to a solicitor for progression for a non-mol at court.

Thank you for the support offered to my client, it has been quite a challenge accessing the correct legal support for my client and she was beginning to lose faith in the system however NCDV took the time to listen to the problems being faced and ensured that the outcome was successful.

I frequently use NCDV to help obtain protective orders for the clients that I refer over. I cannot fault the service at all, the organisation is always so quick at making the first contact with my clients, and explaining the process of applying for protective orders provides the clients with much reassurance as I have often been told. I value email updates as the case progresses, and every time I have called the helpline to request an update or ask any questions, I feel comfortable doing so as the operators are polite and professional. Thank you for all the hard work you do as an organisation and for clients at risk every day. 🙂

Outstanding service. Made the referral and within the hour, my client had been contacted and the process under way.

Fantastic service, client is also very happy with the support that she has been offered

Great service by the NCDV, our victim was issued with a Non Mol Order within weeks of making an application safeguarding him and his children from future issues from his ex wife

Fast, understanding and responsive service

very good, very easy and very happy.

I called NCDV as i was in an abusive relationship i left with my dog, my child and the cothes on my back, i needed help but i didn't know what help i needed, i had no where to go but could not remain at home, with in 2 hours of making contact with NCDV they had contacted a solicitor and started non molestation order proceedings to safeguard my son and i, it helped us feel safer, the police have been rubbish i have been belittled, blamed and let down by them they are no where near being able to support DV victims. I got a non molestation order in pace for 1 year and have re located to an area away from my exhusband. Its been hard but leaving was the best decision i have ever made, i had to claim universal credit for the first time in my life with the help and support from my local DV support worker, my son and i are safe and happy now, we are trying to peice our lives back together, i was offered a refuge but i couldnt keep my dog with me i was offered foster care for my dog but that menat i would not be allowed to see her for 6 months i just could not give her up she is my baby thankfully i found somewhere to live with my son and dog. I cannot thank NCDV for supporting us at the most difficult time in our lives.

Excellent service. Within an hour or two my client was contacted and solicitors and court identified to apply for a non-molestation order. Wow that is fast. Thank you. Keep up the good work.

This service is absolutely amazing and has helped several of my service users when they are in crisis. These guys need to be sung from the rooftops.

Dealt with my referral speedly

effective communication, very helpful, quick service

Incredible. I made the referral whilst sat with my victim of crime and by the time I got back to the station (30 mins maybe?) your team had been in contact and arranged a solicitor and court. I come in for my next shift around 24 hours after that first email and paperwork has been drawn up for a non-molestation order. A phenomenal service for a woman and her children who need your support . Thank you!

Excellent service providing fast and helpful legal support for victims of Domestic Abuse. Acting very promptly and keeping everyone informed. Thank you. The referral process is uncomplicated and easy to follow.

Very happy with the service- a great tool to support victims of DV.

NCDV are a fantastic organisation and the work they do genuinely saves lives. Good job 👏

I am so pleased with the quick response and way in which cases have been dealt with for my clients that I have referred to your service.

NCDV picked my referral very quickly . MY client was happy about the response and the support provided by NCDV Thank you so much brilliant team !

I am so pleased with the quick response and way in which cases have been dealt with for my clients that I have referred to your service.

As soon as a referral is filed it seems like a member of the team picks this up first thing the next morning and the process is in full swing. The service act very promptly and Safeguard Victims at the earliest opportunity.

Brilliant service, and an Organisation who get things done!

Great updates regarding the progress of obtaining the order for the victim. I am always impressed by the NCDV

Excellent service as always. Quick and efficient. Very effective communication! Thank you NCDV

Received an update within the hour and a solicitor appointed. Brilliant service.

Thank you so much for giving my victim support, when I attended her address, she was terrified to even talk to police, she eventually gave a statement after I explained what help and support was available to her. Please keep up the amazing work you do!

Within 2 hours of the referral, I received notification that my referral had been allocated and my referee was being represented! Impressive response time.

Excellent, speedy service, as ever. Totally reliable in doing all you can for clients.

Felt very at ease. Very prompt and speedy response.

Very very helpful thank you a lot🙏

quick and effective.

I made a referral through the NCDV app and whilst still on scene one of your staff contacted the victim via phone. From that point the process has been incredibly quick.

Excellent service quick to contact Client

Really great service thankyou for helping my client. Really responsive and efficient. Thanks again, much appreciated.

I have refereed number victims to NCDV and I am always amazed at how well the staff deal with these requests. All requests are dealt with in a timely manner and communication between advisors and victims is always fed back to me as consistent and clear. The work that NCDV do is second to none when it concerns victims of all types of violence and all referrals are dealt with professionally and as best as possible. Staff always communicate with myself to which I appreciate.

The service provided by NCDV has been speedy and professional. The feedback they provide is also excellent. For my client this service has empowered her and helped to keep her safe.

Fantastic for our victims

I did a referral and within 1 hour the person I referred was contacted and supported. I couldn't ask for better service

Good service for victims

My first time completing a referral, (impressed no long forms), excellent communication and 100% efficiency. Thank you.

After applying on 17/10/22 I got a phone call by a lovely lady called Chloe who talked me through everything and gave me advice.

NCDV have bee absolutely brilliant in supporting one of the mother's I am working with. They completed a referral and paperwork for a non-molestation order in an extremely timely manner. Thank you so much for the invaluable work you do regarding victims of domestic abuse.

I came across this service through my manager who had recently been on a safeguarding course and learnt about what you did. She was very impressed and passed on the information to me to use for one of my vulnerable clients. You have certainly been amazing. With my clients permission, I have been kept involved with what was happening and my client was treated with care and compassion. Thank you so much.

Quick response from professionals this has been a great relief and reassurance for my resident and myself who is supporting her and her Children. Thank you so much.

We always are kept updated by your service. You provide great support for our clients.

Excellent service and one I have used on more than one occasion. Speedy results for vulnerable clients.