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Access ASSIST Online Injunction Database

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    NameOrganisationContentRatingDate Submitted
    Jason TurnerHumberside Police
    Jason Turner Rating: 5
    Excellent service. Referral submitted and order obtained within 2 weeks. Really impressed and great tool for us in Law enforcement to help safeguard victims of DA.
    11th August 2022
    Nathan RobinsonHumberside police
    Nathan Robinson Rating: 5
    Great training! Very informative and previous has told victims about if a and was very useful
    9th August 2022
    Andrew WatsonHumberside police
    Andrew Watson Rating: 4
    Well presented and easy to understand
    9th August 2022
    Donna CobbPlymouth Domestic Abuse Services
    Donna Cobb Rating: 5
    Extremely fast and responsive service, which has been invaluable to help safeguard and support my client who was at high risk.
    9th August 2022
    Eddie BullenWest Midlands police
    Eddie Bullen Rating: 5
    Brilliant service fo rpolice and the victims we refer
    9th August 2022
    PC2349 TAITDorset Police
    PC2349 TAIT Rating: 5
    I regularly make referrals to the NCDV team and always receive excellent service. If I have a query then they are always helpful in getting back to me and assisting. This is probably one of the best services available to vulnerable people in helping them to receive further protection, through the Non Molestation service. This is a vital service and may it continue. Thank you.
    8th August 2022
    Jo BrownCASW
    Jo Brown Rating: 5
    Quick, helpful and do an amazing Job
    8th August 2022
    AC Rating: 5
    NCDV has saved my life and changed the life of my daughter for the better. I referred myself and they responded the same day. Within 2 weeks their team took my statement. They helped me by preparing my statement and application for non-molestation order. Within 2 weeks of my application, my life was transformed as the Judge granted me both the non-molestation order and occupation order. No one has done more for me than NCDV. I will be grateful to them forever.
    8th August 2022
    carol lioneSEDAH Basildon Council
    carol lione Rating: 5
    always excellant- very quick to respond - thank you
    3rd August 2022
    PC 26255 Kloe Fenton Rating: 5
    Fantastic service with fantastic results every single time!
    3rd August 2022
    Stephen HoltCranstoun DA Services
    Stephen Holt Rating: 5
    Fast and efficient service. Can not fault them.
    3rd August 2022
    Joanna OutramNorth Yorkshire Police
    Joanna Outram Rating: 5
    I find this service very efficient and a fantastic service for domestic violence victims
    3rd August 2022
    Michelle PetrucciSafe in Sussex (Worthing Women's Aid) -Chichester refuge
    Michelle Petrucci Rating: 5
    Quick and very satisfactory response and easy to refer using the App
    3rd August 2022
    Jennifer ThompsonGalton Valley Primary School
    Jennifer Thompson Rating: 5
    I have done referrals to NCDV and I can say that they are efficient in supporting the person you refer. Also quick responses and updates, so you can rest a sure that the support has been put in place and that they will be there when needed. Thanks for all your support that you provide to people in need as well as professionals.
    3rd August 2022
    Becky CurwenSafe2Speak
    Becky Curwen Rating: 5
    Really fast response and I've really appreciated being kept updated with progress.
    3rd August 2022
    KatLocal Authority Children's Social Worker
    Kat Rating: 5
    The service that NCDV offer is invaluable to our parents fleeing or trying to flee domestic abuse. It means they are able to feel safer and more confident in what can be an incredibly difficult and scary decision. Once I have referred a parent in, NCDV keep me up to date with where the process is up to. I share the NCDV details throughout the office so we can support as many parents as we can to keep them and their children safe.
    19th July 2022
    Pc John GrahamNorthumbira Police
    Pc John Graham Rating: 5
    The new process for support Domestic Violence Victims has greatly improved due to this referral system. The previous system would be a long process with paperwork and be evidence detailed. It is now just inputting a few details and consent from the victim has made it much easier to protect people and help them get on living their daily lives.
    19th July 2022
    Julie LewisNewport City Council
    Julie Lewis Rating: 5
    Excellent service NCDV kept both myself and my client updated at regular intervals. My client reported that the person they spoke to was very efficient and made them feel at ease. I found the referral process easy to use and response time was very swift. Thank you.
    15th July 2022
    Lynne KempShropshire Domestic Abuse Service
    Lynne Kemp Rating: 5
    This is only my second referral to NCDV so have not yet had a client reach an outcome. From the two referrals i have made so far the response from NCDV has been extremely swift and efficient so far. The referral process could not have been easier! I am looking forward to an outcome so i can leave further positive feedback.
    15th July 2022
    Michelle PetrucciSafe in Sussex (Worthing Women's Aid) -
    Michelle Petrucci Rating: 5
    Very prompt, professional service
    12th July 2022
    Sophie HighP3 Charity
    Sophie High Rating: 5
    I am very pleased with the service provided and updates. It has been great to know what is happening prior to specking with the person I am supporting. Received training from yourselves a few months ago and it has been the first time i have used the service. It has been easy and so nice to know where to reach out for help. Thank you
    12th July 2022
    Clare WarrinerFamilies In Need Team, Targeted Intervention Service, Blackpool Council
    Clare Warriner Rating: 5
    An amazing service; at a time of crisis, where as a worker/ as a parent you are discussing several safeguarding options and talking about reducing risk, the NCDV are a proactive service, offering an almost immediate response and reassurance to anyone who feels unsafe. Both myself as a professional and the client I support are incredibly grateful. What a difference this has made to everything that happens next. Many thanks.
    12th July 2022
    A LewisHousing Options, Mendip District Council
    A Lewis Rating: 5
    Referrals are simple and quick to complete. Result in this instance has been to support my client to obtain a non-molestation order to ensure she doesn't lose her home due to DV from her partner.
    12th July 2022
    jess leemansouthwark council
    jess leeman Rating: 5
    Incredibly fast response to the DV survivor and myself as referrer (within a few hours). Regular and clear updates to referrer. Thankyou!
    12th July 2022
    Isabel RoweNorfolk Police MASH
    Isabel Rowe Rating: 5
    Every time I have referred someone in to your team for support you have processed my referral extremely quickly and professionally. You also provide timely and detailed updates which make my role of safeguarding even easier. Fantastic service helping some of the most vulnerable people.
    15th June 2022
    Hilary HammersleyLancashire children's social care
    Hilary Hammersley Rating: 5
    Very fast response. Victim felt re assured that support was gained quickly
    15th June 2022
    Joe SlaterHumberside Police
    Joe Slater Rating: 5
    Always quick and efficient, such a great service.
    13th June 2022
    Rebecca PearceSolihull MBC
    Rebecca Pearce Rating: 5
    I made a referral for a non-molestation order for someone I worked with. I am so impressed by how quickly contact was made to get things moving and how quickly they were allocated to be provided with legal support to obtain the order. The order has now been successfully granted, offering a further layer of support, safety and security to the family. As the referrer, there was good communication throughout, keeping me informed of progress being made and the order being granted. I am grateful for the ease of getting the support, not having to fill out lengthy and cumbersome referrals.
    7th June 2022
    Nomusa MachilaBrent Council - Housing Options
    Nomusa Machila Rating: 5
    I just wanted to say keep up the good work - I love how promptly your respond to referrals - I am so glad that your service exists.
    6th June 2022
    Andy Rating: 5
    The most trouble free efficient organisation I deal with within the Police.
    1st June 2022
    Jo HuntSafer Futures Cornwall
    Jo Hunt Rating: 5
    Excellent and 'rapid!!' service in obtaining a Non-Molestation Order for my client - easy referral process, swift action = risk reduced.
    1st June 2022
    PC ElliottNotts Police
    PC Elliott Rating: 5
    Your work is incredible and vital to the work that we do.
    1st June 2022
    PC ROBINSON 5114 Rating: 5
    Really great service!
    26th May 2022
    Mick TrainerNorthumbria police
    Mick Trainer Rating: 5
    Very fast, great victim service. My victim was not keen on the police route but wanted the order so this was a great way of putting some safeguarding in place for her.
    26th May 2022
    SarahFirst Light
    Sarah Rating: 5
    All members of staff at NCDV are very friendly , helpful and understanding. They really take the time to explain to services and clients what they can do to support them. The service received is excellent and very quick and efficient.
    26th May 2022
    Rob MackayCheshire Constabulary
    Rob Mackay Rating: 5
    Excellent Service. The person who was referred was contacted within 24 hours and the N-M Order was in place within 2 weeks, after a short delay due to the other party requesting additional time to respond. This has massively increased the victim's confidence in the police and judicial system and I feel that the victim is more likely to remain engaged due to the good service from NCDV.
    26th May 2022
    Katie AshcroftCheshire police
    Katie Ashcroft Rating: 5
    Wonderful, prompt service with regular updates to police which is extremely useful
    20th May 2022
    Jasmin HillerbyChildren's Social Work Services
    Jasmin Hillerby Rating: 5
    NCDV provided support for a person I referred extremely quickly and she has reported that they have been really helpful.
    19th May 2022
    PC SHABIRBedfordshire Police
    PC SHABIR Rating: 5
    I have always used the app to refer victims and although we were told it can take up to 24 hours for the victim to receive contact, I have noticed that victims have been contacted within hours of being referred, I think this is an incredibly quick turnaround and great service, I recommend the NCDV to all domestic violence victims due to their level of service.
    19th May 2022
    OliMerseyside Police
    Oli Rating: 5
    A brilliant service and always really helpful
    9th May 2022
    SIMON LOWEHumberside Police
    SIMON LOWE Rating: 5
    A great and invaluable service to people who cannot afford to get the protection they need.
    9th May 2022
    AJ Rating: 5
    Absolutely fantastic service! I could not recommend Your organisation enough! Everytime I have referred a client the case has been dealt with extremely quickly and efficiently! Thank you!
    9th May 2022
    Zain MahmoodGMP
    Zain Mahmood Rating: 5
    By far an efficient service which ensures safeguarding for vulnerable people from the first contact they have with them. The process to make a referral could not be any easier. The organisation get to work on the referral very quickly and push for protection on behalf of the vulnerable person
    28th April 2022
    PC 1228 BUTTERYHUmberside Police
    PC 1228 BUTTERY Rating: 5
    NCDV picked up my referral for a vulnerable DA victim in good time. They have kept me up to date and are representing this victim in an application for a non-molestation order. This victim did not want to engage with police but your team has gotten through to her which I am pleased about. Many thanks for your work. It is good to know that many are being supported by yourselves independent from the police.
    28th April 2022
    KatyWarwickshire County Council
    Katy Rating: 5
    Really impressed with NCDV. The referral process using their app is so simple, quick, and straightforward, I received an email update within 2 hours of sending a referral. NCDV keep you updated throughout the process. I would recommend NCDV. Thank you
    25th April 2022
    Andy Rating: 5
    Great service from NCDV who sent all the paperwork to a solicitor within 24 hours of first contact. Many Thanks.
    25th April 2022
    Naazma AkhtarBirmingham Solihull Womens Aid
    Naazma Akhtar Rating: 5
    Excellent prompt service. Really supportive for women who have many challenges exiting a DA relationship and need a fast reactive service. Love the fact you keep referrers in the loop. Godsend. Keep up the great work!!!
    22nd April 2022
    James KingPolice
    James King Rating: 5
    Amazing as always. A very good option to help safeguard the vulnerable people in our communities.
    11th April 2022
    Pc 74885 EdwardsEssex Police
    Pc 74885 Edwards Rating: 5
    I made a simple referal and was kept up to date with the next process and what was happening. Very helpful and easy to use. Thank you
    11th April 2022
    Jane PearsonDMBC
    Jane Pearson Rating: 5
    I referred a lady who I am supporting and requested updates as things moved along. I am so pleased with the quality service that has been provided for both the lady involved and keeping myself as a professional updated.
    11th April 2022
    JenniferVictim Support
    Jennifer Rating: 5
    Thank you so much, it really helpful service for victims who are a risk. And I appreciate being informed.
    5th April 2022
    carol LioneBasildon Council
    carol Lione Rating: 5
    exceptional service-
    5th April 2022
    PC KERRY AUGEREssex Police
    PC KERRY AUGER Rating: 5
    Always a very good service from NCDV ensuring that prompt contact is made with clients referred, really good feed back too which keeps me updated as to the process of the application. Fantastic service .
    5th April 2022
    Jordan MirelesNorthumbria Police
    Jordan Mireles Rating: 5
    This is a fantastic service for domestic violence victims. They are supportive, quick and concise in the service that they offer.
    28th March 2022
    Ann JonesWest Childrens Services
    Ann Jones Rating: 5
    I want to say how helpful every one has been, we have had regular training on what NCDV offer and they are supporting a family where culture plays a big part, of whether this woman wanted to obtain a non mol order, and i am pleased that the workers have worked hard to explain matters to her and that the non mol order will be heard at court soon, This will provide some protection for her and her children who have been through a lot.
    28th March 2022
    dClarion Housing Group
    d Rating: 5
    Thank you for acting so promptly.
    28th March 2022
    Sian HodgkissLancashire County Council
    Sian Hodgkiss Rating: 5
    I've not used NCDV before but the referral was quick and easy - SU details, my details, and consent - literally took a minute and within half an hour, I've had acknowledgement of my referral, an explanation of their next steps and they have contacted SU.
    25th March 2022
    Mumtaz AliPennine Domestic Abuse Partnership
    Mumtaz Ali Rating: 5
    I am very impressed with the update provided regularly and the the quick response from the point of referral. Well done to a good service being provided.
    25th March 2022
    deborah coatenChoice Support
    deborah coaten Rating: 5
    I found the service very efficient and quick to respond to a client that is support.
    25th March 2022
    Jack AndersonDorset Police
    Jack Anderson Rating: 5
    Quick and easy to use, use it regularly to support vulnerable survivors of domestic abuse.
    25th March 2022
    Scott CarkPolice
    Scott Cark Rating: 5
    You offer a great service and I have had numerous good results from your service I regards to safeguarding victims.
    11th March 2022
    GillOsmondNYCC -Early Help service
    GillOsmond Rating: 5
    Thank you NCDV- I have one very grateful client and a huge weight taken from my shoulders, knowing that there is a court date and solicitor for a non mol. I was astounded by the speedy service, we had the first notification that your service had accepted my client for an injunction, within an hour of my referral. So very grateful for your service. Thank you.
    11th March 2022
    james reedKent Police
    james reed Rating: 5
    Always first a first service.
    11th March 2022
    Nicola CNext Chapter
    Nicola C Rating: 5
    NCDV are a truly exceptional organisation who go the extra mile to help vulnerable people in need of help. I can't thank them enough for the support they have given, and continue to give, to the victims of domestic abuse that I work with.
    4th March 2022
    Kim StevensSurrey Police
    Kim Stevens Rating: 5
    Always deal with things incredibly efficiently. Thank you so much for helping with all my referrals 🙂
    4th March 2022
    Dan MarfleetThames Valley Police
    Dan Marfleet Rating: 5
    I have used NCDV on a number of occasions, making referrals for victims, and I never fail to be impressed by the service provided. A very, very good organisation.
    4th March 2022
    PC GurneyMetropolitan Police Service
    PC Gurney Rating: 5
    I genuinely cannot say enough good things about NCDV, Knowing that I can refer some of society's most vulnerable people to be supported in what can be a very daunting process to help safeguard them is beyond words. Thank you so much for everything you do and for always taking the time to provide updates.
    23rd February 2022
    H Rating: 5
    Fantastic support network providing a lifeline to those who need it.
    23rd February 2022
    EllieImpact Family services
    Ellie Rating: 5
    Excellent service, highly recommended by clients. Updates are quick.
    17th February 2022
    Bev SymeMK Citizens Advice
    Bev Syme Rating: 5
    Dream organisation - friendly, efficient, professional. So easy to refer - love them
    16th February 2022
    Connie HunterCoventry Haven
    Connie Hunter Rating: 5
    Quick to reply, quick to contact clients - great service!
    14th February 2022
    A Rating: 5
    Excellent service. So quick and efficient. Kept me in the loop at all times.
    10th February 2022
    Elliot PennDorset Police
    Elliot Penn Rating: 5
    I have never had a bad experience. I sometimes will make 3 referrals today and can see how quickly you get the orders granted.
    7th February 2022
    H Rating: 4
    The lady I spoke to this morning was so helpful, caring and supportive couldn't help me out more and putting things in place for me. I would highly recommend ncdv for help with getting orders to protect victims of domestic violence
    7th February 2022
    Hayley DorrellVolunteer
    Hayley Dorrell Rating: 5
    This service is A1. The level of professionalism and care from the advisors is amazing and really helpful to the victims who are facing a very stressful time.
    4th February 2022
    Belinda EllisWellWomen Wakefield
    Belinda Ellis Rating: 5
    Absolutely fantastic service! Thankyou so much for responding so quickly to my referral and already putting a protective Order in place to make sure that my client can feel safe - all within 24 hours. Your service is so simple to refer into, and your swift response is excellent. Myself, along with my client cannot thank you enough.
    4th February 2022
    DC Laura BarwoodWiltshire Police
    DC Laura Barwood Rating: 5
    Very fast response and the victim is extremely happy. Thank you
    4th February 2022
    Daren Rosamond Rating: 5
    I have attended at several DV incidents of late and on each time i have made a referrla into the NCDV. The service that you provide appears to be by far one of the best support agencies available for victims of DV. On each occasion proceedings have been made in order to gain a NON MOL order for the victim and has involved the absolute minimum of fuss or administration.
    4th February 2022
    Hayley DorrellVolunteer
    Hayley Dorrell Rating: 5
    This service is A1. The level of professionalism and care from the advisors is amazing and really helpful to the victims who are facing a very stressful time.
    4th February 2022
    HelenChanging Pathways
    Helen Rating: 5
    Excellent service. Always kept up to date with progress of referral and the outcome. Very efficient and such an important agency to work alongside to ensure safeguarding of victims
    4th February 2022
    ChristianHumberside Police
    Christian Rating: 5
    NCDV provide their services in an exceptional time frame and do so consistently. I feel NCDV are head & shoulders above any other services for progressing towards an outcome for the victim. The referral form is simple and takes second's to, however the updates received are often and inform the referring officer as each stage progresses. NCDV form a critical part of my long term safegaurding plans for victims.
    26th January 2022
    Tracey QuintonSuffolk Police
    Tracey Quinton Rating: 5
    Excellent Service. I referred a victim of Domestic Abuse to yourselves at 15:00 and by 16:50 I received an email confirming that my client had been contacted, the paperwork had been completed and had already been sent to the Solicitor so they could apply for the Non Mol. Extremely quick efficient service. Thank you
    26th January 2022
    warren beardalllincs police
    warren beardall Rating: 5
    I referred a lady to you service late at night while on duty, she had been having issues with an ex on and off for a long time and wasn't getting much support. I referred her to you guys and by 12pm the next day i have an email saying your applying for a court order she's been appointed a solicitor and thing are moving forward. The response for yourselves has been superb and rapid. On behalf of the police thank you very much for offering the victims much needed support quickly and efficiently.
    26th January 2022
    HarrietSouthwark Wellbeing Hub
    Harriet Rating: 5
    Fantastic level of support, very quick response rate and regular, clear updates to keep professionals in the loop with cases they've referred.
    26th January 2022
    Andrew PayneNHS - Health IDVA
    Andrew Payne Rating: 5
    I visited a lady who was very scared and in fear, we had a Police alarm fitted and used the app to do a referral to NCDV by the end of my shift, she had a call, the solicitors sorted and the non-molestation order was one step closer. This service is so fantastic and has such a positive affect for victims and myself. I cannot thank you enough for the amazing service.
    26th January 2022
    Shirley RickettsPlias Resettlement
    Shirley Ricketts Rating: 4
    I made a referral to NCDV and they contacted the client on the same day. When this did not happen, due to an incorrect number being given, they were apologetic and ensured that they would get in contact with the client immediately. The advisor that I spoke to was very professional and made me feel reassured that my client would be contacted and helped. I have been kept updated about the progress of the case. I am planning to refer more clients in the very near future.
    26th January 2022
    Sarah HarveyChildren and Young Peoples Service
    Sarah Harvey Rating: 5
    Absolutely fantastic! Referred in and heard back in the same day. Amazing service and communication, couldn't recommend enough! Thank you so much.
    11th January 2022
    Ellen DaviesMet Police
    Ellen Davies Rating: 5
    Very impressed with how quickly NCDV got in contact with the victim after referral and how quickly they implemented an order to safeguard her and her child. The process was very simple and I was kept informed throughout.
    29th December 2021
    Kelly RobertsClarion Housing Group
    Kelly Roberts Rating: 5
    Always prompt replies and prompt response when asked for feedback
    23rd December 2021
    S Rating: 5
    Without your support I would still be in my toxic marriage. You are incredible and have given me back my freedom with my children. I can’t thank you enough after years of misery I have a future. The process was discreet, speedy and accurate to obtain a non mol order within 2 days. Myself and my kids can now look to the future
    23rd December 2021
    TinaAnglia Care Trust - Domestic Abuse Outreach Services
    Tina Rating: 5
    Very quick and efficient service.
    23rd December 2021
    Dale LowesOasis DA Service
    Dale Lowes Rating: 5
    Very good. Very quickly helped my client. Very impressed.
    23rd December 2021
    sean mctiernanHull strength for change /DAP
    sean mctiernan Rating: 5
    absolutely amazing and essential service thankyou so much for all the hard work you do!
    23rd December 2021
    Ellie CrateImpact Family Services
    Ellie Crate Rating: 5
    Fantastic service, I have referred people to this service. Will continue to do so, very professional and people I have referred have all give me great feedback on how helpful and patient they have been with them.
    23rd December 2021
    PK Rating: 5
    The staff have been so helpful and very kind. I actually felt so comfortable speaking with the staff and they explained everything to me. Made me feel at ease. Thank you so much and thank you for being there for me
    8th December 2021
    Jessica RaineEssex Police
    Jessica Raine Rating: 5
    Great service, easy to use and the frequent updates when action is taken is really encouraging for future referrals.
    26th November 2021
    Jackie Rating: 5
    Responded very quickly to our referral, speaking to the parent within 12 hours and submitting the paperwork for a non molestation order within 36 hours. At every step of the way we were kept informed. Fast, efficient and would recommend to others.
    8th November 2021
    Jackie Rating: 5
    Responded very quickly to our referral, speaking to the parent within 12 hours and submitting the paperwork for a non molestation order within 36 hours. At every step of the way we were kept informed. Fast, efficient and would recommend to others.
    8th November 2021
    Andy PayneNHS - Health IDVA
    Andy Payne Rating: 5
    I work as an IDVA for the NHS, working alongside the Police. The service that NCDV offer is so good, easy to complete, fast service, we are always kept up to date. The most important of victims get a first class service, that for many has taken them a while to get to this point. I can only praise the service as it actually has a positive affect on victims and can literally save life's
    8th November 2021
    Stephanie HarperFortalice Ltd
    Stephanie Harper Rating: 5
    Absolutely fantastic, as always.
    8th November 2021
    PC 6105 HOOPERwest midlands police
    PC 6105 HOOPER Rating: 5
    This service is fantastic and helped to keep many vulnerable victims safe, all credit to the amazing staff.
    3rd November 2021
    LouiseSouth West Surrey Domestic Abuse - Guildford/Waverley
    Louise Rating: 5
    Always have an excellent service from NCDV team, thank you for all your hard work to make our clients journey a little smoother.
    27th October 2021
    DC 703 LEWIN Rating: 5
    I've always found the NCDV to be a fantastic service. Very efficient and a huge help to victims of crime, particularly when they don't want to engage with the criminal justice system. The efficiency of how the NCDV works is really impressive and they play a really important part in keeping vulnerable people safe.
    27th October 2021
    Sakira IntrabalNia
    Sakira Intrabal Rating: 5
    Really positive engagement and updates from staff. All queries were answered and my client was given multiple options to suit her needs.
    27th October 2021
    L Rating: 5
    Thank you so much NCDV, for all your help and advice which positively changed my life and wellbeing. I was originally referred to you by the police, and further supported by a local organisation which helps women affected by domestic abuse and violence. You helped me to obtain a Non-Molestation Order. So much of domestic violence happens away from anyone else due to the nature of the perpetrators intentions. Therefore, its incredibly difficult to cope with, describe in words to others or to prove and the court to take seriously, however I had gathered evidence, with more if required, to substantiate my case. The Non-Molestation Order made a positive difference to make me feel safe. I cannot describe how your help, support and the services you provide were and still are appreciated. I can't thank you enough for being there at a time of desperate need. I realise the importance of your services during the Covid 19 pandemic whilst isolating through lockdown, where events by perpetrators would significantly impact an increase on the demand and need for your amazing support.
    27th October 2021
    VICKI OUHTIT Rating: 5
    27th October 2021
    Leah PawlLiaison and diversion
    Leah Pawl Rating: 5
    I had only recently heard of NCDV and when I was supporting a service user who fitted the requirements to request a non-molestation order, I was so impressed with the speed and diligence in which this referral was handled by yourselves. I have highly recommended your organization with in my team and the other organisations that I work with. Thank you all so much for the work you do
    13th October 2021
    S HortonWest Yorkshire Police
    S Horton Rating: 5
    Thank you for your hard work, you provide a service which I have come to rely on when dealing with victims/suspects of domestic abuse. The speed and quality of your work is something that provides victims with a significant amount of re-assurance and confidence in being open with us and other safeguarding organisations about their experiences. Your hard work does not go un-noticed and certainly does not go un-appreciated. Mine is a common opinion held by all the officer's within my department!
    5th October 2021
    Adele CopperLook ahead
    Adele Copper Rating: 5
    Very easy and quick referral. Updates given and client feels supported.
    24th September 2021
    Becky GoffinEarly Childhood and Family Service
    Becky Goffin Rating: 5
    Thank you so much for helping a family that i am supporting to obtain a non-molestation order. I have been very impressed with your service. Your communication has been excellent as you have updated me throughout. I will definitely be using your service again. Thank you so much!
    14th September 2021
    Onagh O'HaganHestia
    Onagh O'Hagan Rating: 5
    Client was contacted shortly after initial referral, the service received by client was professional, supportive and timely, as the referrer I was kept informed throughout the process which supported Hestia in exploring clients experiences, thus adding further robustness to their essential safety planning - I would highly recommend this service to all service users;
    31st August 2021
    Jazz BansilFamily Solutions
    Jazz Bansil Rating: 5
    Really grateful for the service provided, it was quick and easy. Within a week an order was granted really impressed with how efficient the service is and the communication has been amazing Thank you for all your help
    25th August 2021
    Jen HowThames Valley Police
    Jen How Rating: 5
    Contacted victim quickly, clarifiesd information with me, kept me updated and worked expeditiously with the victim - excellent service for the victim
    23rd August 2021
    Aidan QuarrieMerseyside Police
    Aidan Quarrie Rating: 5
    NCDV offer an outstanding Service. They have helped and continue to help victims of domestic abuse and act quickly and efficiently on any referrals made.
    23rd August 2021
    Rebecca ParrNorthamptonshire Office of the Police, Fire & Crime Commissioner
    Rebecca Parr Rating: 5
    very helpful service, great feedback regarding referrals. Fantastic help for victims of domestic abuse!
    20th August 2021
    Teresa AlfordThe Next Chapter
    Teresa Alford Rating: 5
    Always a prompt , very good service.
    20th August 2021
    PC FAIRLEYWiltshire Police
    PC FAIRLEY Rating: 5
    Incredible service - fast acting, discrete and always go above and beyond. Within 12hrs of a referral they had made contact, started the process of a non-mol, an occupancy order and arranged for a family solicitor to make contact the following day.
    20th August 2021
    Mrs FNCODV
    Mrs F Rating: 5
    Absolutely lovely people, non judgmental and you really helped me. I truly thank you 🙏
    20th August 2021
    Rebecca ParrNorthamptonshire Office of the Police, Fire & Crime Commissioner
    Rebecca Parr Rating: 5
    great service, quick response and kept up to date with proceedings at all times.
    20th August 2021
    DA Rating: 5
    I thought there was no 1 out there who could help me and I was alone but ncdv helped me they are professional and are there to help I don't know what I would of done if they where not there I thank them so much
    5th August 2021
    DS Rating: 5
    Knowing me and my child/ren are safer now means alot thank you so much I am 100% happy with the support you have given me and my family.x
    3rd August 2021
    Matthew BAKERWiltshire Police
    Matthew BAKER Rating: 5
    Impartial of the Police but invaluable to victims of abuse.
    28th July 2021
    PC 77211 MACNAMARAEssex Police
    PC 77211 MACNAMARA Rating: 5
    As always, outstanding. Kept up to date with progress of applications applied for or third party referrals.
    28th July 2021
    samantha howsonSYP
    samantha howson Rating: 5
    Fantastic that the young female has had some sort of outcome despite being unable to go through a police investigation at this time
    28th July 2021
    Laura WalkerBolton Children's Services
    Laura Walker Rating: 5
    Extremely quick professional response, referral took seconds to complete and I was updated regularly. Would highly recommend.
    28th July 2021
    Louise MorganHome-Start North East Worcestershire
    Louise Morgan Rating: 5
    Very efficient service. I have been kept up to date with the progress of the application made for the family I am working with. We completed the free training offered that explained their service and how to make a referral - Highly recommend.
    28th July 2021
    Fatima ChopdatChildren and Family Wellbeing Service
    Fatima Chopdat Rating: 5
    Great service, family was contacted straightway and support provided. Mother feels safe at home and in community.
    19th July 2021
    NatalieNoa girls
    Natalie Rating: 5
    The staff is very friendly, sensitive and helpful! Thank you for your help and support
    13th July 2021
    N.WitteridgeHerts Police
    N.Witteridge Rating: 5
    Quick, efficient, invaluable. Always a call 1 service. Thank you for what you do.
    13th July 2021
    sharon InsullDerby Health visiting team - Chellaston/ sinfin
    sharon Insull Rating: 5
    The work of NCDV is incredible . The referral system is quick and so simple and follow up for the victim is fast. Communication excellent - The update emails are appreciated so records can be updated and follow up with the victim if needed to ensure the support is continued . The victim supported following my referral has been so grateful and reassured that she can protect herself and children. Thank you fro your incredible work . I will continue to promote your work to other professionals and victims
    13th July 2021
    SSelf Referral
    S Rating: 5
    Thank you so much NCDV, for all your recent help and advice. I was originally referred to you by an organisation which helps women affected by domestic abuse and violence. You helped me to obtain a Non-Molestation Order. You also gave me prompt and effective help and advice on obtaining an extension in the Non-Molestation Order. So much of domestic violence happens away from any witnesses and can be difficult to cope with, describe in words to others or to prove.... The Non-Molestation Order has really made a positive difference to me and to my children, helping us to feel safe. Your help, support and the services you provide are really appreciated. I can't thank you enough for being there at a time of need.
    13th July 2021
    PC1525 HILLNorthamptonshire Police
    PC1525 HILL Rating: 5
    I was extremely pleased by the service provided by the NCDV concerning a victim I have been dealing with. Upon submitting the referral for the Victim, the NCDV had made quick contact and arranged a meeting with a Solicitor. This particular case has resulted in a court hearing that has now taken place where the provision of an order has been agreed. This will further safeguard the victim and provide further reassurance to them.
    13th July 2021
    HReferred a family member
    H Rating: 5
    NCDV were very helpful, understanding, empathetic and knowledgable. They listened and were quick to act.
    13th July 2021
    jenniferVictim Support
    jennifer Rating: 5
    Thank you for your work. 🙂
    13th July 2021
    Chloe HardwickCambridgeshire County Council
    Chloe Hardwick Rating: 5
    Really fast response and great at keeping the referrer updated on the progress. Non-mol was granted within the week.
    13th July 2021
    PC Adam RobertsCumbria Police
    PC Adam Roberts Rating: 5
    We continue to be amazed at the services offered by the NCDV. As per usual victims of crime who are unwilling to enter the criminal justice system are engaged with the civil courts in a timely and professional manner. The work undertaken by the staff and volunteers of the NCDV is crucial in protecting some for the most vulnerable people we work with. The NCDV is a fantastic resource that ensures those people who need it most are protected and must be credited with the speed in which their interventions can be facilitated.
    11th June 2021
    PC HAYER Rating: 5
    Amazing service to support victims of domestic violence. Very quick in processing applications.
    8th June 2021
    BenWiltshire Police
    Ben Rating: 5
    As always, absolutely brilliant. An amazing organization, without we would struggle to safeguard so many victims.
    8th June 2021
    SGT TURNERdorset police
    SGT TURNER Rating: 5
    really simple application to refer someone to. I was kept up to date with progression (which was quick)- including the result which provided peace of mind. thank you great service.
    8th June 2021
    PC James RichardsKENT POLICE
    PC James Richards Rating: 5
    Very good, fast response and kept updated in a lot of depth. I don't think a victim could ask for more.
    8th June 2021
    Amy Rating: 5
    Brilliant service and really helpful thanks
    24th May 2021
    RSelf Referral
    R Rating: 5
    The help I received from NCDV has changed my life. When I thought no-one could protect me they helped me get a Non-Molestation order which was granted quicker than I could ever have hoped for. Me and my children are finally so much safer and I couldn’t be more grateful. I don’t know what I would’ve done without NCDV and I hope other women in my position can find them for help, they’re angels.
    17th May 2021
    Moreblessings MawemaCambridgeshire County Council
    Moreblessings Mawema Rating: 5
    Been brilliant being updated as the case progresses. Thank you!
    17th May 2021
    Suna ParlakAsian Women's Resource Centre
    Suna Parlak Rating: 5
    Thank you for excepting my clients' referrals and act on them so quickly. I have been working with you for the last 4 years and cannot thank you enough for the support you showed towards my clients when they were in their most vulnerable position.
    17th May 2021
    Nicola RichardsonWigan Borough Domestic Abuse Service
    Nicola Richardson Rating: 5
    Excellent Service AGAIN, always extremely reliable and excellent customer service. We were kept updated throughout the process, really professional and extremely helpful, definitely recommend. Thank you
    17th May 2021
    0084 Ben BrownWiltshire Police
    0084 Ben Brown Rating: 5
    Always a great service, amazed how quickly you respond and action the non mols and every victim who uses you has nothing but nice things to say. We are so fortunate to have an organization like you, the work safeguards so many victims when we cannot.
    17th May 2021
    AS Rating: 5
    Thank God there’s people like you help me with people like you thank you
    17th May 2021
    Nicky RodbourneSouth Yorkshire Police
    Nicky Rodbourne Rating: 5
    Very happy with the quick reply. The most important part is that the victim will be more at ease knowing she will be protected which is what she wanted thank you
    30th April 2021
    Grant SnowEssex Police
    Grant Snow Rating: 5
    Yet again, the support and advice offered to my victims by NCDV is excellent, it adds additional safe guards and protection. Not only that, but it helps victims to regain some confidence and begin the road to recovery.
    27th April 2021
    KJWirral Council
    KJ Rating: 5
    Thank you so much for supporting a family that I have recently referred. Your response has been fantastic and mum and her children will greatly benefit from this. The process has been simple and very effective. Thank you Katherine
    19th April 2021
    Sarah WillisRising Sun Domestic Abuse Charity
    Sarah Willis Rating: 5
    NCDV are quick in responding to my applications for clients. They are professional and keep myself and my clients updated at all times. I am extremely happy with their service.
    15th April 2021
    Pc Toby WELLSEssex Police
    Pc Toby WELLS Rating: 5
    Within a few hours of submitting a referral, contact has been made with a victim of a domestic incident and a non-mol application is being progressed. Fantastic service, as usual.
    8th April 2021
    Nicola RichardsonWigan Borough Domestic Abuse Service
    Nicola Richardson Rating: 5
    Excellent Service. Extremely Helpful, knowledgeable and Great Communication always. Thank you
    8th April 2021
    PC 737 LEWISSuffolk Police
    PC 737 LEWIS Rating: 5
    I use the NCDV referral scheme regularly for work and it has always been superb and the people are very keen to help and make it very easy to help victims with support for Non-molestation orders. Very good organisation and I will continue to use the service.
    6th April 2021
    Pc HolmesPolice
    Pc Holmes Rating: 5
    This is a fantastic app that is simple to use and provides plenty of updates throughout the process once the victim has been referred.
    1st April 2021
    O. Rating: 5
    Thank you I had my non moleststion order approved and done on New Year’s Eve. I cannot thank the team enough and have helped me though the whole process thank you
    26th March 2021
    jennifer EldredDomestic Abuse support Officer
    jennifer Eldred Rating: 5
    thank you to all of you for the extremely hard work you do and your quick responses without your service we would all be at a loss.
    25th March 2021
    Teresa AlfordThe Next Chapter
    Teresa Alford Rating: 5
    Excellent , prompt service as always. They keep you and client updated throughout & provide essential , great support.
    22nd March 2021
    Dilek OnganIMECE Women's Centre
    Dilek Ongan Rating: 5
    I am working with women who experienced violence and request legal support from NCDV for the women who are struggling to find a solicitor, especially in No Recourse to Public Fund cases. NCDV is making a huge impact on their life by supporting them in legal matters. While they are starting a new violence-free life NCDV's support is empowering them. Thank you very much for all your hard work. Kind regards
    22nd March 2021
    Rebekah Palmer-JonesDevon & Cornwall police
    Rebekah Palmer-Jones Rating: 5
    Very quick and efficient service. I was kept updated throughout and NCDV have helped me provide excellent victim service
    15th March 2021
    IzzieLiving without abuse
    Izzie Rating: 5
    Amazing service really fast to act
    12th March 2021
    Robin Morgandorset police
    Robin Morgan Rating: 5
    very quick and efficient. Two days from contact with victim to having a court date.
    12th March 2021
    Ruth FairbairnCambridgeshire County Council
    Ruth Fairbairn Rating: 5
    I referred one of my clients online for an application for a Non Molestation Order. The team worked extremely fast and have been super efficient at keeping me in touch with the application, and my client feels really well supported. Thanks!
    10th March 2021
    Emily ColdwellWest Yorkshire Police
    Emily Coldwell Rating: 5
    The response to a referral I made was absolutely brilliant. You made contact very quickly and I am being kept up to date with each step that's taken. Fantastic service from a referral point of view.
    5th March 2021
    Louise DobbsNextlink housing domestic abuse services
    Louise Dobbs Rating: 5
    Easy referral process, referral acted upon promptly
    5th March 2021
    D Rating: 5
    In contacting these people I felt so much relief is the knowledge of their safegurding and guidance to help anyone who has been at the hands of DV... fast effective undestanding and very professional...
    25th February 2021
    Nicola RichardsonWigan Borough Domestic Abuse Service
    Nicola Richardson Rating: 5
    Fantastic Service, always extremely helpful and informative. Communication is excellent at all times.
    25th February 2021
    Tracey WoodFamily Support Service Hampshire County Council
    Tracey Wood Rating: 5
    Almost instant support for a woman who has been significantly traumatised due to systematic verbal, emotional and physical abuse during her relationship and for 9 years after leaving her partner. 2 days after my referral to this service she feels strong and empowered to finally stand up to the perpetrator and put and end to this ongoing abuse towards her and her family.
    18th February 2021
    EO Rating: 5
    Brilliant service from start to finish the whole process was made quick, easy and hassle free. Constant communication and updates throughout the process, thanks for all your help
    16th February 2021
    P Rating: 5
    Thank you so much. I really can't thank you enough, I want to hug you. You helped me with my non molestation order, after I lost all hope, because of the amount I had to pay towards Legal Aid. The amount of £498 per month, would of meant me going bankrupt, and I wouldn't of been able to protect my 7 year old daughter. You contacted me, and helpef me with the form and witness statement. My non molestation order was granted, and has now been served. I really can't thank you enough. You are wonderful, amazing people, going out of your way to protect us. I hope one day, to be able to help people, like you have. So thank you so much. No words, can express how I feel.
    16th February 2021
    Josh LindleyEssex Police
    Josh Lindley Rating: 5
    A super organisation that unlike most external agencies actually delivers. In 3 days a non-molestation order has been placed on a suspect which is extremely useful as in this specific incident a prosecution was highly unlikely due to a lack of evidence.
    16th February 2021
    Linda PoverLocal Authority
    Linda Pover Rating: 5
    Fantastic service. Really quick response and support provided the same day. Thank you very much!
    16th February 2021
    Rani Kaur - IDVAChurches Housing Association of Dudley and District - CHADD
    Rani Kaur - IDVA Rating: 5
    Excellent response to referrals I have made, I am kept updated about the referrals made for my clients. During Covid-19 I have relied on your service a lot more for my clients for an quick response in regards to Non-Molestation Orders.
    12th February 2021
    Jayne MClarion Housing Association
    Jayne M Rating: 5
    This is such an amazing service. After undergoing the training I was keen to make referrals where appropriate to help those in need. I made my first referral just a few weeks ago and the case has already been to court with a successful outcome. The service is so efficient and quick. Updates are sent throughout and this has been of such great comfort and assistance to a very vulnerable and at risk resident who commented that they did not where to begin with what they'd been advised they needed to do. I cannot praise the service highly enough. Thank you
    10th February 2021
    Nicola RichardsonWigan Borough Domestic Abuse Service
    Nicola Richardson Rating: 5
    Amazing Service, always extremely helpful and informative. Excellent Communication, with an update as soon as the referral has been received and ongoing updates throughout. Even in some cases where a Non Molestation order has not been the best option the advice then given to the client and other options made available was fantastic. Very Friendly staff over the phone also. Thank you
    5th February 2021
    Claire BallAylesbury Women's Aid
    Claire Ball Rating: 5
    An invaluable service and so incredibly easy to refer to, I have always experienced excellent communication and all referrals have been dealt with professionally and promptly.
    4th February 2021
    Michaela KohlsSussex Police
    Michaela Kohls Rating: 5
    Such a quick response to advise that all paperwork has already been sent to the solicitor.
    4th February 2021
    Deana YoungWomen's Aid
    Deana Young Rating: 4
    This is the first time i have used this service, very quick and efficient with regular updates. Thank you
    4th February 2021
    Charlie HallSuffolk Police
    Charlie Hall Rating: 5
    So happy to know that this service is there to help and support vulnerable victims. I recently put in a referral for a woman who's ex partner had contacted her (only once) but in terms of offences there wasn't much I was able to do, despite her telling me his DV history (including breaching a non mol for previous partner). I'm so pleased that there's an option to help safeguard her further when we're limited as to what we can do. I got an email less than 24 hours later saying that a solicitor had been assigned to the case.
    4th February 2021
    JamesCambridgeshire Constabulary
    James Rating: 5
    Anybody that works for the police knows that very rarely hard work is appreciated and noticed. The work that your organisation puts in is above and beyond and saves us a police future work with parties that either don't want to engage, or can't pursue a criminal case. Ensuring that adequate safeguarding measures can be implemented and followed up/acted on. Thank you for all of your hard work
    28th January 2021
    Michelle BeckettYWCA
    Michelle Beckett Rating: 5
    I am astonished at how quick this service is. The referral form is 30 seconds. The staff are polite and helpful. They do not give up after a missed phone call. This service should be more widely known. I had no idea that NCDV existed until my company signed me up for the training. When protecting, men and women who are abused, getting protection in place quickly is essential. This service does that and it is so reassuring that this service exists. Keep up the good work, you are essential.
    26th January 2021
    Becky NewtonSplitz
    Becky Newton Rating: 5
    The quickest ,easiest & most efficient service I have ever come across !Thank you for making my life as an IDVA so much easier
    25th January 2021
    Sharon PayneHestia Domestic Abuse Services
    Sharon Payne Rating: 5
    Excellent service, so quick to respond and action the application for my client for a Non - Molestation Order: Have been kept updated will the case development by email at each stage: Will most defiantly recommend and will use this service more often
    18th January 2021
    Pc 3730 NorrisAvon and Somerset Constabulary
    Pc 3730 Norris Rating: 5
    14th January 2021
    Jai EdwardMerseyside Police
    Jai Edward Rating: 5
    I cannot fault the NCDV. They are so helpful and many victims I have dealt with have engaged solely because of NCDV involvement. Their response is quick and effective, and I have no doubt they have saved countless lives as a result. Thank you, and please continue the great work you are doing.
    12th January 2021
    Katrina BurgeNext Link
    Katrina Burge Rating: 5
    Fantastic service - I referred via Refer Direct online, and within 30 minutes my client had been contacted and an update on the referral was in my inbox. Client is very happy with the communication they have had, and pleased with how quickly things are moving. Would recommend NCDV 100%.
    11th January 2021
    R Rating: 5
    As I sit here crying thinking of what you have done for me I can’t thank you enough xxx
    11th January 2021
    Adepeju OtufoworaLondon Black Women's Project
    Adepeju Otufowora Rating: 5
    I am very pleased with your service, for the service user that I am supporting. Thanks a lot.
    7th January 2021
    EllaWomen's aid in Luton
    Ella Rating: 5
    I couldn't reccomend this service more. I refer all my clients who are interested in getting injunctions. I have also made calls to get advice. The workers are always knowledgeable and easy to talk to. They deal with everything in great time and keep me updated as the referrer. A great service that is making a difference to many survivors of domestic abuse!
    7th January 2021
    Beverley MartinLancashire Women
    Beverley Martin Rating: 5
    Prompt, professional service. The App is so easy to use. Good to know NCDV are there at the touch of a button.
    4th January 2021
    Nick hartlandStaffordshire police
    Nick hartland Rating: 5
    Brilliant service within a few hours of making the referral I had an email stating that a solicitor had been appointed to the ip and forwarding the process to gain the non molestation order wanted. Very efficient
    29th December 2020
    PC Jamie Holland 750Suffolk Constabulary
    PC Jamie Holland 750 Rating: 5
    Sometimes during police work it is fustrating where no crimes has been committed however previously there has been, especially when it comes to domestics. I contacted NCDV and within 5 hours I had an email back stating a solicitor has been allocated the victim for one specific job. Long story short a non-mol was issued on the suspect and awaiting this to go to court to get this all confirmed. Brilliant service and have advised colleagues to use NCDV in future and will look to use more often to help victims.
    22nd December 2020
    Sara ReaderWest Midlands Police
    Sara Reader Rating: 5
    Very quick and professional service.
    22nd December 2020
    Andrew ClarkeSandwell Council
    Andrew Clarke Rating: 5
    Absolutely excellent service provided. I referred a case that had been considered (but was unsuitable) for ASB Tools and Powers late on a Friday afternoon, and by Monday Morning an update was provided showing excellent progress on the matter.
    22nd December 2020
    Adepeju OtufoworaLondon Black Women's Project
    Adepeju Otufowora Rating: 5
    I am very pleased with your prompt response.
    22nd December 2020
    Urooj ibrarSaif homes
    Urooj ibrar Rating: 5
    The team at NCDV have been so amazingly helpful. a support worker, this gives me confidence about reassuring clients about your service and it is also refreshing for clients to work with a support agency that responds so quickly and without having to go through a long referral process. Thanks alot for helping my clint in her diffivult time and updaiting me on every stage.
    22nd December 2020
    J Rating: 5
    The team at NCDV have been so amazingly helpful during a particularly difficult time. I was feeling lost and did not know where to turn next but they gave me genuinely useful advice and guided me through the process of taking legal action when it all felt so overwhelming. Every team member I've spoken to seems to really care and whenever they have said they would do something it has been done with the highest level of professionalism and urgency. I'm so very grateful.
    16th December 2020
    Jon AblittElim Housing
    Jon Ablitt Rating: 5
    It's reassuring how quickly and efficiently you respond after the initial referral. As a support worker, this gives me confidence about reassuring clients about your service and it is also refreshing for clients to work with a support agency that responds so quickly and without having to go through a long referral process.
    16th December 2020
    Jake AshallTrafford Strategic Safeguarding Partnership
    Jake Ashall Rating: 4
    Tony ran 4 workshops for us over a period of about 4 weeks to over 200 practitioners working with children, adults and families across Trafford. These workshops were really well received and I had had a number of positive reviews from staff afterwards stating they feel far better equipped to support those affected by domestic abuse with seeking orders or other general support.
    10th December 2020
    PC Aaron Harvey 1884Dorset Police
    PC Aaron Harvey 1884 Rating: 5
    Fast, easy service to request on behalf of victims of DA.
    4th December 2020
    James LabibDevon and Cornwall Police
    James Labib Rating: 5
    Thanks for getting in touch with victim so quickly after the referral. Received an update to say with the help of a solicitor a Non Mol was successfully applied for which should hopefully help give her some protection and peace of mind
    2nd December 2020
    Julie MorganClarion Housing
    Julie Morgan Rating: 5
    Very quick response within hrs, after making referral for a client of mine. NCDV rang client and all information gone over to solicitor. Thank you
    2nd December 2020
    shahid razaMet Police
    shahid raza Rating: 5
    Contacted NCDV via app, quick responses from all concerned and updated on a regular basis. Fantastic that as organisations we have acted to assist our mutual client achieve a positive outcome. Keep up the good work
    2nd December 2020
    Bel CooperSplitz Devon Domestic Support Service.
    Bel Cooper Rating: 5
    Excellent service. It was so good to be kept informed along the way with the progress of the application as it meant we were able to guide our most vulnerable clients appropriately. I will most definitely be using the Service again and recommending to others.
    26th November 2020
    Agnes BaidenToynbee Hall
    Agnes Baiden Rating: 5
    Had a quick response for my client, even though we are in lockdown and people are working from home. Well done.
    19th November 2020
    Ali BurgeEarly Help:Rural Selby Team, North Yorks County Council
    Ali Burge Rating: 5
    NCDV have acted swiftly for the client and have kept me, as the referrer, informed of progress. Such an important and helpful service for those in need of support and protection
    18th November 2020
    anonnymousanonymous company
    anonnymous Rating: 5
    I have had a fantastic experience, all of my families referred have been able to apply for orders helping them to feel empowered and listened too. Thank you so much for all your help and support. I have to remain annonymous due to the nature of my role.
    16th November 2020
    Ceri Halsted-FusseyGloucestershire County Council - Early Help
    Ceri Halsted-Fussey Rating: 5
    Outstanding service. Easy referral for professionals and victims and such a quick response. Our department only ever have positives to say about this support service. You make a huge difference to peoples lives.
    16th November 2020
    Nicola RichardsonDomestic Abuse Team Wigan
    Nicola Richardson Rating: 5
    I have used your service quite a few times for my clients and each and every time the service has been excellent. Extremely efficient and fast to make contact. Also really helpful and friendly. Thank you
    16th November 2020
    Muhammed MiahMetropolitan Police
    Muhammed Miah Rating: 5
    Fast, easy, no fuss process for referral. I was extremely surprised at how fast everything was done. All paperwork already sent to the solicitor so they can apply for a Non-Molestation order, completed just a day after referral was made. Very impressed.
    9th November 2020
    zina hanajikovaStop Domestic Abuse
    zina hanajikova Rating: 5
    Service from NCDV is very reliable with personal approach. Many of my client's were supported through your services to obtain protective order and the process was fast and tailored to their personal needs.
    9th November 2020
    Steph HarperFortalice
    Steph Harper Rating: 5
    5 star service! Easy to refer and great communication.
    6th November 2020
    Gemma EvansMerseyside
    Gemma Evans Rating: 5
    I have recently referred a victim to yourselves for support and assistance with a non molestation order. The service that the victim received was very fast, professional and effective which the victim greatly appreciated at a very stressful and emotional time. Thank You
    5th November 2020
    PC22721 FarrantHampshire Constabulary
    PC22721 Farrant Rating: 5
    These guys are absolutely fantastic. They are so helpful and supportive to the referrals sent through. They keep you up to date on how things are going which is nice as you know the victims are being supported. Well done NCDV fantastic service, thank you.
    4th November 2020
    david wallaceSuffolk Constabulary
    david wallace Rating: 5
    I think this is an exceptional tool in safeguarding victims of domestic abuse. The NCDV act very quickly to referrals that are made with a positive outcome on many occasions
    4th November 2020
    Becky FenemoreGCC
    Becky Fenemore Rating: 5
    Brilliant Service. Quick responses to referrals & always kept updated on progress.
    29th October 2020
    PC HILTONWarwickshire Police
    PC HILTON Rating: 5
    I have now used this service multiple times and each time I receive a fantastic, efficient service. NCDV contact the victim either the same day or at the latest the next day. Vicitm's feel reassured and safeguarded by the excellent service in getting a non-molestation order so fast and as a police officer this is amazing to hear from victims. Thank you NCDV for all the amazing work you all do, it honestly makes such a positive difference to victims of DV.
    27th October 2020
    Ryan HayerWiltshire Police
    Ryan Hayer Rating: 5
    Very pleased with service. Quick response and safeguarding put in place as soon as was practicable.
    26th October 2020
    Abby McTomlinsonLancashire Police
    Abby McTomlinson Rating: 5
    brilliant response from a referral made and kept informed all the way through.
    26th October 2020
    Linda J. SandovalLatin American Women's Rights Service
    Linda J. Sandoval Rating: 5
    26th October 2020
    Natasia FernandezWest Midlands Police
    Natasia Fernandez Rating: 5
    Very professional service. Thank you for providing regular updates on referrals made.
    20th October 2020
    Bill SkinnerAvon and Somerset Police
    Bill Skinner Rating: 5
    Excellent service. Just what our victims need to follow up with a Non Mol.
    19th October 2020
    Catherine BarrattYOU First SIDAS
    Catherine Barratt Rating: 5
    I've had amazing support and results for my clients from NCDV. Thank you so much for the work you do.
    14th October 2020
    Hollie WillsCumbria Constabulary
    Hollie Wills Rating: 5
    Fab service provided and prompt updates. Overall fab service provided
    14th October 2020
    Rob MatthewsMerseyside police
    Rob Matthews Rating: 5
    Excellent service in assisting the police but more importantly helping the victim in a timely manner . Many thanks
    9th October 2020
    Lyness KapilaSandwell Childrens Trust
    Lyness Kapila Rating: 5
    Excellent service and prompt response. Thank you very much.
    8th October 2020
    Eve Rating: 5
    I am really impressive the help and service that i received from NCDV. Thank you is not enough to expressing my feeling.
    8th October 2020
    BethGlos Police
    Beth Rating: 5
    Very impressed with this service and how quick and straightforward this was to use. NCDV keeps you updated at all stages of the application and were on hand to answer any questions. Would definitely use this service again - this is an excellent safeguarding tool to help protect victims of domestic abuse.
    5th October 2020
    Becky FenemoreGCC
    Becky Fenemore Rating: 5
    Brilliant Service. Quick responses to referrals & always kept updated on progress.
    5th October 2020
    Claire RBromford
    Claire R Rating: 5
    What an amazing service protecting victims of Domestic Abuse. From an easy referral to the support you give and rapidly getting the case to court, the service cannot be faulted. Well done, excellent as always!
    5th October 2020
    Claire RBromford
    Claire R Rating: 5
    What an amazing service protecting victims of Domestic Abuse. From an easy referral to the support you give and rapidly getting the case to court, the service cannot be faulted. Well done, excellent as always!
    5th October 2020
    PC 1597 GourleyNorthumbria Police
    PC 1597 Gourley Rating: 5
    NCDV offers an excellent straightforward service which, which provides victims with a stress free pathway to obtain an injunction
    5th October 2020
    Sadie Rating: 5
    Beyond happy with the service I received! Order I desperately needed done in days and all discreet, highly recommend
    5th October 2020
    DONNA ELLIOTT Rating: 5
    Took a while however this was due to client collating information. From a professional opinion a very useful service. Thank you
    5th October 2020
    Elton BORGEssex Police
    Elton BORG Rating: 5
    I think the NCDV are fantastic, they work super fast and have dealt with my numerous referrals efficiently and catering to different victims various needs. In my line of work sometimes a referral can often make such a difference and help victims with what they need quickly, I couldn't recommend them more.
    5th October 2020
    POLICE CONSTABLEgoverment/police
    I have submitted many referrals over the years to aid the victims of Domestic Violence and I must say that I have always been impressed with the approach they take, also with the speed that they bring matters to a positive end.
    17th September 2020
    Scott StowersMetropolitan police
    Scott Stowers Rating: 5
    Very good service, always contact the victim promptly and provide me with an update o the progress.
    16th September 2020
    Faolan SweeneyDorset Police
    Faolan Sweeney Rating: 5
    Excellent service. Couldn't believe how quick and easy a referral was when I first started using the app. I use this app and referral service on a daily basis. It has made the process of explaining a Non-molestation order so much easier and I can now leave it to the experts to iron out the finer details in explaining. Great safeguarding tool....especially for non-supportive victims or in cases where the evidence is not there for a full prosecution. Thanks and keep up the great work.
    16th September 2020
    Warren PotterPolice
    Warren Potter Rating: 5
    Have spoken with a victim of DA and with the persons permission a referral was submitted that day to the NCDV. Within two hours a reply was received informing me of the progression of the case and within four days that the victim has been assigned to a solicitor. The manner and diligence in which they have assisted this victim is a credit to the staff working for the organisation. Their assistance with safeguarding victims of DA cannot be understated.
    14th September 2020
    Warren PotterPolice
    Warren Potter Rating: 5
    Have spoken with a victim of DA and with the persons permission a referral was submitted that day to the NCDV. Within two hours a reply was received informing me of the progression of the case and within four days that the victim has been assigned to a solicitor. The manner and diligence in which they have assisted this victim is a credit to the staff working for the organisation. Their assistance with safeguarding victims of DA cannot be understated.
    14th September 2020
    Jon LoudonEssex Police
    Jon Loudon Rating: 5
    Fast, efficient, excellent communication (email updates etc) and fantastic service for victims. If only the police service could be half as efficient! Maybe we could learn something from your systems and processes.
    14th September 2020
    Jack BennettAvon and Somerset police
    Jack Bennett Rating: 5
    I am always very impressed with the NCDV. I feel they get results very quickly and the email updates are always clear.
    14th September 2020
    Stephen laneNorthants police
    Stephen lane Rating: 5
    Very useful service and quick acting. Massive thanks for assisting me with supporting my IP in her case really appreciate it
    14th September 2020
    PC ALEX MCNAMEE Rating: 5
    I use NCDV at every job I go to where it is relevant and have a very good opinion of you - I think what you do is very impressive and I estimate you have helped me safeguarding around 10 DV victims so far. I was doubly impressed today regarding 241985. The victim had received a call from yourselves within 45 minutes of me referring her and I received an email stating a solicitor and court date had been booked for a non-mol order withing a further 30 minutes. Absolutely superb service and everyone who works there deserves massive credit.
    9th September 2020
    sally woolfeChanging Pathways
    sally woolfe Rating: 5
    Excellent response and from a clients view excellent information given
    4th September 2020
    L Rating: 5
    Rang up after being given info from my ISVA . After trying and getting no where with my local police , unwanted contact. Food parcels personally dropped off at my door. Constant texts . messages voice mail and even turning up and threatening violence recently ( still no arrest ) . NCDV put me in touch with a great solicitor in my area for an emergency injunction . Hopefully feel better soon now someone has taken me serious . no longer scared to be home . Thank you so much !!!!
    1st September 2020
    Lisa MayesRefuge
    Lisa Mayes Rating: 5
    Brilliant service, contacted client very quickly and kept me updated every step of the way.
    28th August 2020
    Nicky PippenThe Portal- CGL
    Nicky Pippen Rating: 5
    I am a new domestic abuse caseworker . Since commencing this post, I have been extremely impressed by the quick response and high level of communication when making referrals . This service is invaluable to our clients as it is one of the crucial means by which we can keep our vulnerable people safe.
    28th August 2020
    Jill CowlishawDorset Police
    Jill Cowlishaw Rating: 5
    Brilliant service. Prompt response. Regular updates are really helpful. Will definitely recommend and will promote service.
    28th August 2020
    KWself referral
    KW Rating: 5
    I placed the referral in and within 24hrs received a call from a very helpful lady. The embarrassment I felt through my situation disappeared and I was reassured I was going to have that protection plan around me. .... amazing service
    24th August 2020
    Dotty StottCambridgeshire police
    Dotty Stott Rating: 5
    This service is excellent and I cannot thank you enough for assistance with this female who was very distressed on the phone to me. I hope this will assist her in finding some peace and security from her vicious x-partner. Many thanks for your help PC0634 Dotty Stott
    24th August 2020
    Siobhan RosiBexley Council
    Siobhan Rosi Rating: 5
    I have been very impressed at the ease of making a referral & the speed NCDV got involved with my young person and involved a solicitor to follow through with an appropriate order. I have been kept updated along the way and been able to discuss any issues with an telephone adviser. I would and have recommended NCDV to other professionals and will continue to use their services in the future.
    4th August 2020
    Amy BallingerGloucestershire constabulary
    Amy Ballinger Rating: 5
    NCDV website and staff have been very helpful and efficient every time I have referred a victim to them. I am very impressed with the service.
    31st July 2020
    Michelle SheridanOperation Provide Blackpool
    Michelle Sheridan Rating: 5
    fantastic service , easy and quick to refer. Victims find staff kind understanding and approachable and the communication is second to none. thanks for all your support .
    28th July 2020
    KatrinaFamily Support Team
    Katrina Rating: 5
    Amazing service and much needed when people are scared and don't know where to turn. Thank you for all you do.
    24th July 2020
    LH Rating: 5
    The lady was amazing, listened to every word. She didn't judge me the way I was. Thank you so much
    24th July 2020
    NE Rating: 5
    Great support understanding. Thank you.
    20th July 2020
    Judith BloodHousing (DAV)
    Judith Blood Rating: 5
    Having used NCDV to assist clients for many years and with different workplaces, i can confirm my confidence that they do an excellent job. I have found them compassionate, knowledgeable and quick to respond, all immensely important qualities when dealing with victims in crisis. Thank-you and keep up the good work.
    8th July 2020
    Sarah WillisRising Sun Domestic Abuse Service
    Sarah Willis Rating: 5
    NCDV are professional, helpful and supportive. I have made many referrals, and am constantly kept informed of clients progress. Please keep up the good work.
    3rd July 2020
    Beverley NealEarly Help
    Beverley Neal Rating: 5
    Vulnerable lady contacted same morning as referral made. Super fast, efficient service. Lady reported back that she is very impressed and her mind has been put at rest for now. Thank you.
    2nd July 2020
    AG Rating: 5
    Really helpful service
    2nd July 2020
    Leo NightingaleVIVID homes Limited
    Leo Nightingale Rating: 5
    I refer to the NCDV on a regular basis as we handle cases of disclosure of Domestic Abuse. It is super quick and easy to refer on the App. as well. I simply enter name and telephone number. Your service is amazing, the speed with which you contact victims and act is incredible. Both myself and my colleagues have remarked at how quickly solicitors are appointed and you get matters into court. An exceptional service and a joy to work with all round. Thank you to you all.
    2nd July 2020
    PC 2785AS GarveyMetropolitan Police
    PC 2785AS Garvey Rating: 5
    Super easy referral that has enabled a vulnerable victim to obtain a non molestation order, unfortunately despite the crime allegation being NFA'd. This just highlights the good work of the NCDV in helping victims stay safe and their work, with victims of DV, in my opinion is invaluable. Thank you
    17th June 2020
    Ivonna Rating: 5
    Very quick and efficient service. Client was contacted the same day and paperwork sent to the solicitor on the same day. I was informed at each stage. Invaluable service and very efficient
    12th June 2020
    Jennifer FBCD
    Jennifer F Rating: 5
    It is my personal view that the referral I made was acted on very quickly and has been supportive.
    11th June 2020
    JenLeeway DA services
    Jen Rating: 5
    Very speedy and efficient service. NCDV contacted my client on the same day. They have kept me updated of each step. I would highly recommend.
    11th June 2020
    Detective Constable John Lazenbyhumberside police
    Detective Constable John Lazenby Rating: 5
    A brilliant service. Im actually shocked how good this is for victims. The referral form could not be any easier and everything was done really quickly to arrange for a non molestation order for a vulnerable victim. I was updated as was the victim. This is without doubt the best service I have ever used. Thank you
    9th June 2020
    Olivia HendricksNational Probation Service
    Olivia Hendricks Rating: 5
    Excellent service, quick and efficient
    9th June 2020
    paula fisherherefordshire council
    paula fisher Rating: 5
    Can't believe how quickly you responded to the victim and myself as the referrer.
    9th June 2020
    Robert McAfeeEssex Police
    Robert McAfee Rating: 5
    I have dealt with NCDV for a number of years now and have found their service and assistance outstanding, very quick to contact victims after referral and offering a further safeguarding option for the victims I deal with. Excellent service, thank you very much.
    9th June 2020
    Pc3531 wildLancashire Constabulary
    Pc3531 wild Rating: 5
    Excellent service. Never used before but I will continue to recommend
    9th June 2020
    Janet EastTargeted Early Help and prevention
    Janet East Rating: 5
    I have referred a complex case in recently. The staff, mainly Jadie, have gone over and beyond in their support to help a very young mum. They have shown great patience and resolve as this was not an easy case to pick up, I am now sure the mum will get the support she needs thanks to the staff persisting. The staff, Jadie, has stayed in contact with me and tried very hard to support and contact mum even though this is quite scarey for her and she was worried. I am very impressed with the support we got from this organisation Thank you
    9th June 2020
    Suna PAsian Women's Resource Centre
    Suna P Rating: 5
    I really appriciated the work you have done for my client. You are superb!
    9th June 2020
    PC3255 WITTThames Valley Police
    PC3255 WITT Rating: 5
    Excellent help, excellent communications back from NCDV. This really makes a difference to my victim, keep up the great work.
    4th June 2020
    Dan MarfleetThames Valley Police
    Dan Marfleet Rating: 5
    I have made several referrals to NCDV and I have found them to be extremely efficient and effective at obtaining a positive outcome for victims when the victims engage. I am very impressed with the service that NCDV provides.
    4th June 2020
    Pc 1528 Daniel WitterSuffolk Constabulary
    Pc 1528 Daniel Witter Rating: 5
    I have made many recent referrals to the NCDV via our mobile tablets while with victims of crime, and the service I have received let alone the victim on updates etc is second to none, Solicitors being allocated to arrange Non-Mol orders etc within 24hrs is astounding. Thank you for what you do, it makes my job easier knowing that I have the confidence to refer things to you knowing they are dealt with in such a timely manner. Thank you and thank you from the victim I have supported.
    3rd June 2020
    Lisa curtisNew Leaf Support
    Lisa curtis Rating: 5
    Quick easy referral process. Great communication
    2nd June 2020
    Beatrix PappLondon Metropolitan Police Service
    Beatrix Papp Rating: 5
    Amazing staff, always quick to respond or help victims in need of an injunction. I am very happy that my victims are safeguarded thanks to NCDV.
    27th May 2020
    Police Officer
    Police Officer Rating: 5
    The service you have provided and the updates have been incredibly helpful. Good work should be acknowledged and shared 🙂 I always speak very highly of the NCDV and you have always lived up to this, I am sure you have had an increased workload of late and your service has only improved as far as I can tell. Thank you!
    26th May 2020
    LMNewcastle Children's Social Care
    LM Rating: 5
    fabulous service, especially considering the pandemic, from referral in on Monday to Order granted and about to be actioned on Friday. Staff were responsive and totally understanding when I needed to identify that mum's contact arrangements had to change
    22nd May 2020
    Georgina SchafferThe Prevention Alliance (Stockport TPA)
    Georgina Schaffer Rating: 5
    I referred someone I was supporting, who was being harassed by her ex-partner, to your service. The following day I received a notification that solicitors had been arranged to represent her and a court had been associated to hear an application for a Non-Molestation order. Within less than two weeks, the case had been heard and the respondent had been issued with an injunction. I was amazed at how quickly and smoothly this whole process had been. The victim had been kept informed throughout and was really pleased with the level of service she received. I cannot recommend this service enough. Thank you.
    22nd May 2020
    PC LEE HAGUE Rating: 5
    21st May 2020
    Matt DChildren's Services
    Matt D Rating: 5
    I referred a parent for help with obtaining a non-molestation order. NCDV called her the same afternoon and appointed a solicitor the same day. So very helpful, thank you!
    21st May 2020
    Jodie HoltFortalice
    Jodie Holt Rating: 5
    NCDV has been a fantastic support. I make a lot of referrals as an IDVA and the frequency and accuracy of updates, and the timely responses are excellent. Thank you NCDV for being such a brilliant service.
    15th May 2020
    Claire OsmentOWLS
    Claire Osment Rating: 5
    I love using NCDV its so simple to refer people to and they are so quick. I have referred many to them and they keep you up to date. This service is so valuable to the women we see. Always plugging you guys.
    14th May 2020
    ASPersonal Self referral
    AS Rating: 5
    Extremely quick response to my referral. Staff very helpful, empathic and took great time and care when submitting the details to my case. And gave me the information on the future process and proceedings that will now take place. So all In all this gave me reassurance of what has been a difficult time in my life.
    14th May 2020
    Matt TatumVIVID Housing Ltd
    Matt Tatum Rating: 5
    Fantastic service. Exceptionally efficient, extremely nice staff and a pleasure to work with. Keep up the great work!
    11th May 2020
    Katie GannonSouth Yorkshire Police
    Katie Gannon Rating: 5
    Excellent and speedy service. Will be recommending you to my colleagues, thank you.
    11th May 2020
    Katie GannonSouth Yorkshire Police
    Katie Gannon Rating: 5
    Excellent service provided. I was very impressed at the quick response to my email referral for a victim, who was petrified as his partner is due for release form prison very soon. Correspondence/Updates from yourself has also been excellent. I will be recommending your services to my colleagues. Thank you
    11th May 2020
    SB Rating: 5
    Everyone I have spoken to have been fantastic. Very helpful and will ring you at a time convenient for yourself. Fantastic. A massive thank you from me and my father.
    7th May 2020
    Karolina SankoCambs IDVA
    Karolina Sanko Rating: 5
    The service provided was great and fast . My client was pleased with and outcome.
    6th May 2020
    PC BondEssex police
    PC Bond Rating: 5
    I submitted a referral and before I had a chance to leave the house my victim had already received a phone call. A very short period of time later and there is now a non mole in place A top level of service I will continue to use as a very important tool when I attend jobs.
    1st May 2020
    John CahillSurrey Police
    John Cahill Rating: 5
    Thank you to all staff at NCDV, amazing work and so efficient.
    1st May 2020
    Jack EdwardsPolice
    Jack Edwards Rating: 5
    I think this is a great service for domestic violence victims. NCDV keep me updated with on going cases, and I think its a valuable service for the victims, that provides protection and vital information. I cannot fault this service.
    1st May 2020
    JR Rating: 5
    Prompt, efficient follow up. Case referred to solicitor within half a day. Thank you ever so much.
    30th April 2020
    Paidamoyo KudyanyembaHampshire Children services
    Paidamoyo Kudyanyemba Rating: 5
    I was impressed with the swift action you displayed in dealing with my referal. Thank you so much for all the effort you put in ensuring the safety of the people who require your services.
    29th April 2020
    LM Rating: 5
    Got me the justice I deserved
    27th April 2020
    NILAM Rating: 5
    All the time I have referred any person to this NCDV, I always have had a quick reply from the organisation to say that they have received my referral, which is brilliant. I then get regular updates from NCDV even if it is a negative one where they the victim has choose not to engage or the victims have failed to answer NCDV's phone call. It is even rewarding to sometime to hear when victim accepts NCDV's support and decides to go ahead to apply for orders to protect themselves from the alleged perpetrator. Overall, I have always been very satisfied with the work NCDV has done to support and protect victims of Domestic Abuse and I really wish they keep carrying the good work for the community and the people that needs it.
    27th April 2020
    MCPRefer direct
    MCP Rating: 5
    I would really like to take the time to thank the wonderful lady that dealt with my call she was so kind and caring and I came away from my call feeling supported and reassured she was a Knight in shining armour
    27th April 2020
    N*Former Client
    N* Rating: 5
    Really good service n polite people to with what u need
    24th April 2020
    T/DC Edward DayMPS
    T/DC Edward Day Rating: 5
    The NCDV is the reliable, confidential, prompt and effective organisation needed to deal with the issues raised by Domestic Violence. Always my first port of call.
    24th April 2020
    Georgia RobinsonEvolve Housing + Support
    Georgia Robinson Rating: 5
    Amazing service, incredible fast!!
    21st April 2020
    A* Rating: 5
    You've been a great help, thank you
    21st April 2020
    John CahillSurrey Police
    John Cahill Rating: 5
    I am overwhelmed by the excellent service, prompt and regular updates. Thank you, keep up the amazing work.
    21st April 2020
    PCMerseyside Police
    PC Rating: 5
    Very easy form to fill, in a matter of hours, the solicitors were ready to contact the vulnerable victim and progress their case.
    21st April 2020
    MS Rating: 5
    I contacted the NCDV approximately 2 weeks ago. They were brilliant. I have my non molestation order already. Got issued with a solicitor straight away and they got my order within a few days. Thanks all for your help. Very much appreciated
    17th April 2020
    Sophie CansdaleNext Link
    Sophie Cansdale Rating: 5
    Extremely speedy and sensitive response that has left my client feeling safe and listened to.
    17th April 2020
    dc javedmet police
    dc javed Rating: 5
    fast service. great work and very helpful staff
    15th April 2020
    Shaun Gilligan-wildeMerseyside police
    Shaun Gilligan-wilde Rating: 5
    Very quick response to an application thank you
    15th April 2020
    J****** Rating: 5
    Prompt, efficient follow up and case referred to a solicitor within half a day, thank you ever so much.
    15th April 2020
    Peter JungWiltshire Police
    Peter Jung Rating: 5
    I have used this service on quite a number of occasions and have always found the service to be excellent. The feedback is quick and can only help victims of Domestic Abuse. It makes it so much easier for us to deal with repeat offenders and protect the victim so much better.
    15th April 2020
    PC 2817 Martyn PowellWiltshire Police
    PC 2817 Martyn Powell Rating: 5
    Very helpful in safeguarding victims and survivors of domestic abuse. Thank you
    26th March 2020
    PC 5211 WHITEStaffs police
    PC 5211 WHITE Rating: 5
    I placed a referal in for a vulnerable female last week and the ncdv team have completed the relevant paperwork and submitted same to their solicitors in very good time, very impressed. Let's just hope the ip goes ahead with this non mol. Kind Regards John...
    26th March 2020
    Taysea OxilleyStaffordshire County Council
    Taysea Oxilley Rating: 5
    Very quick response which made the service user feel secured.
    24th March 2020
    HannahLancashire Constabulary
    Hannah Rating: 5
    The staff at the NCDV have proved invaluable in helping victims obtain essential advice and court orders to help safeguard them against their abusers. Would recommend this service to all victims and colleagues.
    24th March 2020
    Jayne BuchananMet Police
    Jayne Buchanan Rating: 5
    I'm always impressed at how quickly victims are contacted by the NCDV and in how many cases you are able to assist with non-molestation orders etc. Top notch
    5th March 2020
    Rachel ForwardLime Tree Primary School
    Rachel Forward Rating: 5
    I was surprised and reassured at the speed of the process. Submitting a referral was easy and being updated each time the process moved on was reassuring, so I know this would have been doubly so for the parent I am supporting. I'm aware that not all cases would move this quickly to the desired outcome, but I now know how to best support the victims I'm doing my best to help and signpost. Many thanks for a job well done.
    5th March 2020
    John McKeeLancsashire Constabulary
    John McKee Rating: 5
    Truly outstanding service.
    3rd March 2020
    ben fogartyMet Police
    ben fogarty Rating: 5
    Fantastic service. Really helps the Police and not only makes my job easier but more significantly, ensures that DV survivors get the reassurance and safeguarding they need, and in a very timely manner.
    20th February 2020
    sammechoices DA service
    samme Rating: 5
    The service NCDV provide to my clients is phenomenal, All my clients that have been supported by NCDV have all informed me that they have felt listened too and supported. Referral process is easy and quick, which helps professionals like myself save time, and the contact the clients receive are within 24 hours, which is so important when there safety is at risk. Thank you for all your hard work
    19th February 2020
    Debbie RobinsonNorthamptonshire Targeted Support Services
    Debbie Robinson Rating: 4
    I wasn't able to get through on the telephone, however after trying for half an hour with no options to leave a message I completed the online referral. The service from this has been second to none, keeping me up to date has been wonderful, extremely quick to respond to the mum and myself, thank you
    14th February 2020
    Heidi GibbinsCharity
    Heidi Gibbins Rating: 5
    Your staff helped a lady I support to get the right advice regarding a violent ex partner harassing her. Very quick response and fantastic outcome for this lady. Thank you, I will definitely recommend NCDV.
    14th February 2020
    Tracey WoodsMerseyside Police
    Tracey Woods Rating: 5
    I have always had a prompt, and professional response to my referrals and they are able to assist people were Police involvement is not appropriate. Very much appreciated.
    10th February 2020
    Kathryn HendersonWorth
    Kathryn Henderson Rating: 5
    Excellent, prompt, reliable service.
    10th February 2020
    PC JonesLancashire Police
    PC Jones Rating: 5
    I dealt with a female who was reporting harassment from her ex-partner. She had never had to report anything to the police and she was very apprehesive about having to give a statement and then wait for the long process to get to court, all while knowing that much might not be achieved at the end of it and her partner still being able to contact her. I discussed making a referral to NCDV with a view to getting an injuction in place which would give her piece of mind and mean if he did continue to contact her there would be something official in place to assist police with dealing with the male. I made the referral to NCDV on Monday 27th January 2020 and received confirmation pretty much straight away that my referral was successful. I then received 2 further emails on Tuesday 28th January 2020 updating me on the progress of the referral. I then received further update via email on Tuesday 4th to say that the case had been to court and an order had been put in place. This is a fantastic service for the Victim and an order is now in place to protect her which was achieved within a week of the referral being made. I would highly recommend NCDV to Victims and will definitely be using them to help others in the future. Many thanks!
    7th February 2020
    PC 772 Mike AirdNorthamptonshire Police
    PC 772 Mike Aird Rating: 5
    I was very pleased with the speed of service. I made a referral while on scene at a domestic incident and the victim received a call within 20 minutes. The updates to progress are very helpful for me too. Great service
    4th February 2020
    Katie AshcroftCheshire police
    Katie Ashcroft Rating: 5
    I would like to pass on my thanks to your team for the swift and efficient approach you have had in putting orders in place to protect victims. I have recently referred a case of domestic violence to yourselves and was extremely pleased to receive notification that within a week an order has been put in place to offer her some protection. Your work is invaluable, thank you very much.
    29th January 2020
    PC Ricki CuttellMetropolitan Police
    PC Ricki Cuttell Rating: 5
    I am really impressed with the service you offer the victims of domestic violence. I am very surprised how quick you are to contact the victim and deal with their concerns. The updates are equally as quick to receive. Thank you.
    29th January 2020
    Pc Lisa ListerEssex Police
    Pc Lisa Lister Rating: 5
    A fantastic service as always
    29th January 2020
    Oliver GaddStaffordshire Police
    Oliver Gadd Rating: 5
    Many thanks for the update Suzanne and the excellent work you and your colleagues do each day. It does not go unnoticed.
    16th January 2020
    Proud, India, PC3926Nottinghamshire Police
    Proud, India, PC3926 Rating: 5
    I think this referral process is so brilliant and quick I'll be using it a lot more with my vulnerable victims of DV. Thanks
    16th January 2020
    Dc Kerry Fosterwiltshire police
    Dc Kerry Foster Rating: 5
    Very good service, victim will be pleased with the outcome of NCDVs quick response and actions.
    14th January 2020
    JamesCambridgeshire Constabulary
    James Rating: 5
    Great service. On a couple of occasions the team have provided victims with non-molestation orders when they are not engaging with police
    6th January 2020
    Anon Rating: 5
    I cannot thank all the people who I was in contact during a turbulent and difficult time in my life when I survived a physically and emotionally abusive relationship. All the people at NCDV were so supportive, attentive and caring towards me and gave me the strength to stand for my rights. If I didn't get the confidence to make the decision to file a non molestation order against my ex partner from the NCDV, I wouldn't have been safe today. Thank you to everyone who gave me sound legal advice, assisted in writing my legal statement and providing multiple support networks in the difficult time. Everyone is doing such a fantastic job and deserve all the credit and award.
    27th December 2019
    Michael BrewsterStaffordshire Police
    Michael Brewster Rating: 5
    Absolutely brilliant service from the NCDV and this is the norm. A great tool for police officers on the frontline and gives us the chance to help those who need us the most. The speed with which they try to action referrals is amazing. I can't praise them enough!
    13th December 2019
    PC FentonStaffordshire Police
    PC Fenton Rating: 5
    Fantastic service every time and such a big help to those in need.
    13th December 2019
    Mohammed ChowdreyMPS
    Mohammed Chowdrey Rating: 5
    Non-Mol obtained by NCDV in quick time. The only agency we can recommend knowing they are brilliant.
    9th December 2019
    JS Rating: 5
    I’ve had to deal with a case & with the support/assistance from “Jazmine” (My apologies if not spelt correctly) was absolutely amazing! The order was granted & far exceeded my expectations. Thank you not only to the NCDV but also the team through the experience Jazmine you are a credit! To NCDV “Thank You!”
    6th December 2019
    DC Bodfield 1944West Yorkshire Police
    DC Bodfield 1944 Rating: 5
    Contact made will victim very quickly, advised her of her options regarding non molestation order, and successfully obtained one on her behalf.
    6th December 2019
    BenWiltshire Police
    Ben Rating: 5
    This has been a really easy process to assist police with supporting a vulnerable victim of domestic abuse. The victim feels so much safer since the help has been put in place for her - thank you for everything that you do.
    3rd December 2019
    LMP Rating: 5
    28th November 2019
    PC HALL 258suffolk constabulary
    PC HALL 258 Rating: 5
    Very impressed with how quickly the situation was dealt with.
    18th November 2019
    Tom Catescambridgeshire
    Tom Cates Rating: 5
    very quick response and very helpful
    15th November 2019
    Karen HalfordEssex Police
    Karen Halford Rating: 5
    What a brilliant service. This is my first experience of using the app on my phone and I have to say what a breath of fresh air to have a referral that literally takes seconds! Within 2hrs our victim had received a call from your service - brilliant, exactly what we need to be able to reassure people who are in abusive relationships. I know that by the time we had left she felt reassured and secure knowing that everything was being done to support her
    15th November 2019
    Meena NaharVictim Support
    Meena Nahar Rating: 4
    thank you for your providing a good service to our clients.
    15th November 2019
    pc 630 emma williamscambs police
    pc 630 emma williams Rating: 5
    good at keeping me up to date. have assisted where police would struggle with
    12th November 2019
    A Rating: 5
    Managed to let me have some level of control back over my life. And quickly. Which was very important
    11th November 2019
    Keith YoungThe Maple Project, Dorset Police
    Keith Young Rating: 5
    I have been really impressed by the service provided by the NCDV to High Risk DA Victims that I have supported. In most cases my clients receive their initial call within a day of my referring them to you and in several cases an application for an emergency Non-Molestation Order has been activated very soon after that provided them with much needed legal protection at a time when they are very vulnerable or scared..
    6th November 2019
    Ben FosterWiltshire Police
    Ben Foster Rating: 5
    I made a referral for a victim of domestic abuse who was very worried, she has had poor service from agencies in the past and had little faith that her police interaction would yield any results. She agreed to an NCDV referral and within less than 3 hours the victim had been contacted and lots of support had been put in place for her. Thank you for such great service, for both the victim and for the police!
    5th November 2019
    Maria Rating: 5
    Quick response and help issued.
    5th November 2019
    Michelle BurfieldMy Sisters House
    Michelle Burfield Rating: 5
    The service at NCDV is amazing. It is easy to refer on line and getting a response and update is great as I can update my client. We recently had some AMAZING Training by Sally.
    4th November 2019
    Pc 22821 KhumaloWest Midlands Police
    Pc 22821 Khumalo Rating: 5
    very good and efficient
    4th November 2019
    Julie HigdonWiltshire Police
    Julie Higdon Rating: 5
    Any referral made to NCDV is dealt with promptly and the service user is contacted within hours of the referral being put in. This is reassuring for victims who are willing to seek a non-molestation order and also reflects on Police that they do want to help and can do something that will be actioned immediately to protect them. The referral is basic and takes seconds to complete. Updates via email are received within a week of the referral being made and can be added to the Police case notes for supervisors or officers dealing with the case to see any progress made.
    4th November 2019
    Chris EllisPolice
    Chris Ellis Rating: 5
    Easy and effective to use. Good communication. Great service for victims of DV
    1st November 2019
    Amber GriffithN/A
    Amber Griffith Rating: 5
    Amazing ! Answered all my questions and the judge granted my order as soon as we walked in b
    1st November 2019
    PC Nick WebberMetropolitan Police
    PC Nick Webber Rating: 5
    Very simple process. Excellent service.
    28th October 2019
    Matthew Cunninghamsunflower centre IDVA service
    Matthew Cunningham Rating: 5
    always very informative, quick and victim focus
    28th October 2019
    Matt EVANSNorthamptonshire police
    Matt EVANS Rating: 5
    Absolutely fantastic service, quick responses back to police and especially the contact being made with domestic victims after the referral has been completed. I have used the referral system for a few years now and always been kept up to date with regards to any referral as has the victim. I have had numerous victims inform me of the awesome work the staff at NCDV to do for them and how this has helped them in the future and prevent further contact being made by suspects or support further arrests when they breach any non-molestation orders that are put in place. Keep up the fantastic work and pray your service continues for many years to come. Without the support of NCDV in domestic cases I feel there would be far less positive results in domestic outcomes
    17th October 2019
    David SladeSussex Police
    David Slade Rating: 5
    Very helpful to be kept updated and that she is getting the support she deserves
    14th October 2019
    Jai EDWARDMerseyside Police
    Jai EDWARD Rating: 5
    In my experience, I have always found the NCDV to be fair, honest and completely helpful. I find the referrals are straightforward and easy to do. This is an excellent service, which I find more and more people are becoming aware of. Thank you for your great work!
    14th October 2019
    PC 2666 RobertsCumbria Police
    PC 2666 Roberts Rating: 5
    Incredible organisation that offers a quick, considered and appropriate services, enabling victims of crime or those in potentially dangerous circumstances to obtain measure to safeguard themselves or to be referred in. Invaluable work done. Thank you.
    9th October 2019
    Lee HarrisGreater Manchester Police
    Lee Harris Rating: 5
    excellent quick service
    9th October 2019
    KK Rating: 5
    The ncdv was in touch me continuously. I got information what will happen in my case and what they can help me. I got solicitor and she was very professional at the court. Absolutely good job. Thank you so much
    9th October 2019
    Jamie WebbKent Police
    Jamie Webb Rating: 5
    Proving timely updates and working well for the victim
    9th October 2019
    Joe Furey.Staffs Police
    Joe Furey. Rating: 5
    Always a brilliant, quick service. Thanks.
    3rd October 2019
    PC 4229 VAUGHANThames Valley Police
    PC 4229 VAUGHAN Rating: 5
    Worked with my victim to obtain a non-molestation order which will be instrumental in offering them the on-going protection they need. Kept me in the loop the whole way and victim was very satisfied with the result. Much appreciated
    3rd October 2019
    PC 79310 PENMAN Rating: 3
    I have spoke to the victim regarding the assistance she was provided and she gave me feedback to pass on to you. She has stated that she had got the result she wanted by obtaining a Non-Mol Order but stated that contact with her case worker and the organisation was difficult and that it would be better if there was a single number to contact. She did state that she was satisfied with the service. Kind regards David
    3rd October 2019
    Donna KayPolice
    Donna Kay Rating: 5
    Contacted for further information which was good, quick response and update emails are particularly helpful.
    3rd October 2019
    martyn peattieMet Police
    martyn peattie Rating: 5
    Fantastic service. Sent a request in for a victim and have had 2 follow up emails within 24 hours and all paperwork for Non Mol at court. This is a fantastic service and a way of ensuring our victims receive the fast action that they require.
    3rd October 2019
    Sonia Mattuvalley house
    Sonia Mattu Rating: 5
    Amazing service, such a fast response, and love the updates it so helpful. thank you
    26th September 2019
    Rob WrightEsssex Police
    Rob Wright Rating: 5
    this is an amazing service the victim was very happy with the service received
    23rd September 2019
    Pc 3512 StokesPolice
    Pc 3512 Stokes Rating: 5
    kept up to date with any referrals I have made, always a quick efficient service.
    20th September 2019
    Sonia AirdHestia
    Sonia Aird Rating: 5
    Referral form very straight forward. Quick response to clients.
    20th September 2019
    Woking Citizens AdviceCitizens Advice
    Woking Citizens Advice Rating: 5
    Very efficient service. Feedback on outcome of our referral positive for our vulnerable client.
    17th September 2019
    BenWest Midlands Police
    Ben Rating: 5
    Put a referral in at 12:10hrs and by 12:44hrs NCDV had contacted the victim and arranged for a solicitor to present the case for a non-molestation order. What a fantastic organisation! Thank you
    14th September 2019
    Patricia MorrisBirmingham City Council
    Patricia Morris Rating: 5
    The training was very informative and the trainer was very knowledgeable on the subject matter also. The trainer presented very well and made the course very enjoyable. Thank you
    14th September 2019
    Jordan SaltNorth Yorkshire police.
    Jordan Salt Rating: 5
    Very quick to make the referral
    12th September 2019
    PC Kate Maloney DM366Sussex Police
    PC Kate Maloney DM366 Rating: 5
    Excellent prompt service.
    11th September 2019
    PC 3053 BRITTONWest Mercia Police
    PC 3053 BRITTON Rating: 5
    Prompt replies to the initial referral and once the suspects bail restrictions had been lifted, the non molestation process was started.
    11th September 2019
    Simona De SioRadian Housing
    Simona De Sio Rating: 5
    I always know when I refer to NCDV that I will be informed on my tenants case and updates on the progress. easy referring system and I downloaded the mobile app which is even quicker. keep up the good work!
    9th September 2019
    dorota abratanskaNew Era
    dorota abratanska Rating: 5
    Thank you for quick respond for my email and ASAP contact with DV client.
    9th September 2019
    Jordan SelbyN/a
    Jordan Selby Rating: 5
    Friendly quick and easy
    9th September 2019
    ClaireLukeyEssex Police
    ClaireLukey Rating: 5
    NCDV provide a very quick and thorough service which supplements the safeguarding of domestic abuse vicitms Essex Police deal with every day. They make my role as an investigator much easier with the services they provide the victims I deal with when they are at a crisis point in their lives.
    3rd September 2019
    Jack CookeCambridge Constabulary
    Jack Cooke Rating: 5
    Truly superb work and a fantastic team. On behalf of the Force and Victims, thank you so much and please continue doing everything you do.
    2nd September 2019
    Pc Abs SHAHMetropolitan Police Service
    Pc Abs SHAH Rating: 5
    I have been using NCDV for around two years. I have been so impressed that I contact your training team and arranged for a training day to be delivered to Met officers. This was very successful. I believe all Met officers should be made aware and I am now considering to arrange for this. Keep up the good work!
    29th August 2019
    Emma SmithAction for children
    Emma Smith Rating: 5
    Excellent, easy to use service, very good at keeping me up dated on the current situation.
    29th August 2019
    PC 20358 CARRINGTONWest Mercia Police
    PC 20358 CARRINGTON Rating: 5
    Hi, I would just like to say that I use this service regularly and it is a brilliant tool to look at safeguarding victims who don't really want the hassle of making a formal complaint and don't want to be the reason their partner is arrested or taken to court (usually because the partner will use it against them, telling them its their fault etc.) By obtaining a restraining order, the emphasis is then put back on the suspect, its his actions and decisions after the issuing of the order will get him arrested and sent to court. Being able to tell victims that it is the suspects fault if they get arrested and taken to court and this decision is taken out of the victims hands seems to offer great relief to the victims. Like a heavy weight being lifted off their shoulders. For the many victims of domestic abuse out there, keep up the good work. Kind regards, PC CARRINGTON.
    29th August 2019
    Wahid HussainWPM
    Wahid Hussain Rating: 5
    It is amazing the help and support you offer to victims, and I would gladly promote NCDV and tell all victims, in order to get them help and protection.
    29th August 2019
    Kim HallSplitz Support Service
    Kim Hall Rating: 5
    Totally awesome service for very, very frightened victims of domestic abuse. They make the process easy to understand and will get emergency orders in record time. AMAZING!!!!!!!!!!!!!!!
    27th August 2019
    PCSO 6427 SellarsNorthumbria Police
    PCSO 6427 Sellars Rating: 5
    Excellent service cannot fault very fast very efficient and very helfpul. Highly recommended. Best service I have recieved and I have been in my role for 13 years. Thanks again.
    27th August 2019
    Maxine Martinchildren's services
    Maxine Martin Rating: 5
    A fast, efficient, service. I was kept up to date at all times regarding the referral I made on behalf of a client. Will definitely use this organisation again, thank you.
    22nd August 2019
    Lisa ListerEssex Police
    Lisa Lister Rating: 5
    As always you have helped this victim very quickly. You provide an excellent service. thank you
    22nd August 2019
    Leigh-Anne McCoolPolice
    Leigh-Anne McCool Rating: 5
    I submitted a referral for a victim and within an hour the victim had been contacted and all the paperwork had been completed and the suspect has now been served with a non- mol order. The service I felt was very good and supported the victim where the police were unable to do so due to the level of evidence available
    22nd August 2019
    Molly Rating: 5
    Lovely friendly staff who are very helpful and understanding. Also the process was very quick and speedy which is great. Thanks for all your help
    22nd August 2019
    Joshua ByrnesWest Mercia Police
    Joshua Byrnes Rating: 5
    Excellent service provided to the victims of DV. Speedy response to both police officers and victims. A very valuable service for all.
    22nd August 2019
    Natasha Curranthe elm foundation
    Natasha Curran Rating: 5
    Quick and easy to make online referrals. the process is very quick and I was constantly kept in the loop. Thanks
    22nd August 2019
    Jack FosterWest Midlands Police
    Jack Foster Rating: 5
    excellent victim care, very fast
    22nd August 2019
    PC NorvillLancashire Constabulary
    PC Norvill Rating: 5
    I referred a domestic violence victim to the NCDV as unfortunately there was limited options available to the Police at the time of our attendance. Within 24 hours of making my referral, I received an email informing me that the victim had been allocated a court, solicitor and would be guided through the process of a Non-Molestation Order. I made a follow up call with the victim who was very thankful to Police and the NCDV. The NCDV have allowed me to safeguard a vulnerable victim and provide her access to a legal process I cannot normally provide. Thank you.
    22nd August 2019
    Craig DaviesNorth Yorkshire Police
    Craig Davies Rating: 5
    fast efficient service, used the phone app and I did not expect to receive positive news so soon. highly recommend
    22nd August 2019
    ZeinabThe Muslim Women's Network Helpline
    Zeinab Rating: 3
    Our service-user's needs were met right from the start (she couldn't speak on the phone, so texts were made). She was in touch with a solicitor on the same day as the referral was made. She was able to speak to her solicitor regarding any questions she had throughout the whole process. She felt that the court process was uncomfortable and her issues weren't addressed seriously, although this is no fault of NCDV she felt as if her mental health needs weren't met.
    22nd August 2019
    Aliza GurungRushmoor Citizens Advice
    Aliza Gurung Rating: 5
    I am really impressed by NCDV's prompt reply to referrals. I made the referral at 10.03 and my client was contacted by 10.10. In addition, NCDV keeps front line practitioners like me updated about referrals.
    22nd August 2019
    Pc JONESWest mercia police
    Pc JONES Rating: 4
    Brilliant work. All completed fast and I have been kept updated.
    22nd August 2019
    PC SheldonStaffordshire Police
    PC Sheldon Rating: 5
    Having an organisation such as NCDV makes it very simple and easy for Police forces and victim to be able to refer within 10 seconds of going to the app and then being able to have the confidence that NCDV will follow the matter up in order to follow the victims wishes of getting a non molestation order. NCDV takes care of it all and makes life very simple for police officers being able to safeguard effectively and offer a very good service to the public from both police and NCDV.
    22nd August 2019
    PC 30156 Rating: 5
    22nd August 2019
    PhillipMet police
    Phillip Rating: 5
    Great app, very easy to use and the NCDV keep you updated with their progress.
    31st July 2019
    PC 3803 Anthony ALDERSONTVP
    PC 3803 Anthony ALDERSON Rating: 5
    Very quick response to a referral. Victim was safeguarded to help prevent further harm. I was kept up to date throughout the process.
    30th July 2019
    Emer GarwoodSussex Police
    Emer Garwood Rating: 5
    Excellent, speedy service, regular updates, a fantastic organisation, which I cannot speak highly enough about - thank you!
    29th July 2019
    PC 3389 Chris BurnhamWest Midlands Police
    PC 3389 Chris Burnham Rating: 5
    I have referred 2 individuals to the NCDV in recent weeks. Both referrals lead to the granting on non-molestation orders without issue. I was kept up to date in each case and also had direct contact with solicitors on one matter in order to assist with the locating of the offending party. Personally I was very impressed with the service the NCDV provided in both instances.
    29th July 2019
    Alan ConranEstuary Housing Association
    Alan Conran Rating: 5
    I had cause to refer one of our tenants who had been the victim of domestic abuse. I had an acknowledgement from one of the advisors who updated me that they were already aware of the victim, having had a referral from the police and were in the process of obtaining an injunction on their behalf. I was able to feed this back to our tenant to give them immediate peace of mind and together with other agencies this tenant was able to feel safe and secure in their home knowing there were people working hard to safeguard them behind the scenes. NCDV do tremendous work and are real asset in our safeguarding arsenal.
    25th July 2019
    Bill SkinnerPolice
    Bill Skinner Rating: 5
    Excellent service. Just what is required by victims and just what is needed. I have used this service numerous times and it works well.
    25th July 2019
    Jodie AndersonHarrow Law Centre
    Jodie Anderson Rating: 5
    Referred a very vulnerable and at risk client to NCDV. They made every effort on behalf of the client and within a week the matter had been to court and an order made. Brilliant hardworking team doing all they can to help vulnerable people be better protected and fairly heard.
    25th July 2019
    DC 1244 John WhitworthCambridgeshire Police
    DC 1244 John Whitworth Rating: 5
    Great service - I contacted NCDV via the web form on Saturday evening and they had someone contact the victim by Monday. The very next day all the paperwork was sorted and they had a solicitor on board and a court date booked. The form is so easy to fill out and the protection the Non-Mol gives the victim is a genuinely useful piece of kit.
    25th July 2019
    Jon TetlowCheshire Police
    Jon Tetlow Rating: 5
    Very fast and efficient service provided to the victim.
    22nd July 2019
    PC BowlerKent Police
    PC Bowler Rating: 5
    Excellent service and outcome once again. Referral submitted, and in less than a week, non molestation applied for to protect victim. Thank you.
    22nd July 2019
    PC SHONEMerseyside Police
    PC SHONE Rating: 5
    Thank you for your prompt response in this matter.
    22nd July 2019
    A.P. Rating: 5
    The service I received was very professional and understanding. I thank you for helping me with such a delicate and personal situation.
    22nd July 2019
    PC Darren WinstoneAvon and Somerset Constabulary
    PC Darren Winstone Rating: 5
    A fantastic service, quick and easy to use. The Non Molestation Order was granted quickly. The entire process took less than a week. Excellent servive for victims of domestic abuse.
    22nd July 2019
    Mark wrightMetropolitan Police Service
    Mark wright Rating: 5
    Please keep providing this excellent service to victims. Incredibly helpful.
    18th July 2019
    Andy MorganWitshire police
    Andy Morgan Rating: 5
    Excellent service provided very impressed with your efficiency.
    18th July 2019
    Pc Robertson-CooperNorthamptonshire Police
    Pc Robertson-Cooper Rating: 4
    Always assist with speed which assists victims with reassurance
    18th July 2019
    Ruth Hanrahanorus
    Ruth Hanrahan Rating: 5
    Really prompt response. Very reassuring for the client I am helping
    9th July 2019
    Heather LEECHWest Mercia Police
    Heather LEECH Rating: 5
    Within 30 minutes of submitting the referral, a member of NCDV had contacted the victim and papers had been completed. This was a great support to the victim, who felt that things were now moving along and she was being helped and listened to.
    8th July 2019
    Pc Aftab Somrawest midlands police
    Pc Aftab Somra Rating: 5
    excellent and speedy service to the victim.
    8th July 2019
    PC CS867 Nicky SuddsSussex Police
    PC CS867 Nicky Sudds Rating: 5
    I referred a victim and the update was the next day with details about Non Mol Order etc. I always feel very confident and comfortable about referring this service to my victims.
    4th July 2019
    Tracey BurfordNcdv
    Tracey Burford Rating: 5
    Lovely lady rang me. Making me feel not so anxious about everything
    4th July 2019
    Beth LacyBirmingham Children's Trust
    Beth Lacy Rating: 5
    Excellent service! So fast. Cannot thank you enough for providing outstanding service when it is needed most.
    4th July 2019
    Nusrana rafiqueNone molestahan
    Nusrana rafique Rating: 4
    Very kind very helpful thank you
    4th July 2019
    Julia WebbReferred by police
    Julia Webb Rating: 5
    Fantastic people , showed empathy and competence ; it felt as though the Calvary has arrived Thank you
    1st July 2019
    DC Cheryl MillsThames Valley Police
    DC Cheryl Mills Rating: 5
    Amazing service for victims of domestic abuse.
    26th June 2019
    G HortonWest Midlands Police
    G Horton Rating: 5
    Excellent quick service, keeps the person referred up to date and informed at all times.
    26th June 2019
    Graham SmithGloucestershire Constabulary
    Graham Smith Rating: 5
    Thank you for providing a streamlined referral process and supporting people who need help.
    24th June 2019
    PC 1409 Jamie DarvillWiltshire Police
    PC 1409 Jamie Darvill Rating: 5
    An excellent service that is undoubtedly a massive asset to any victim that has been a victim of domestic abuse. Their service is second to none and supports the IP to the highest degree.
    21st June 2019
    John CoxCambridgeshire Constabulary
    John Cox Rating: 5
    I was only made aware of NCDV 5 weeks ago. I have made two referrals during this period and am so impressed with the level and speed of service provided. I know that both victims are really gratefully for your staffs response and support. Thank you
    21st June 2019
    Thomas PeeDudley District Citizens Advice
    Thomas Pee Rating: 5
    The NCDV acted on the referral swiftly and sent regular updates on the progress of the case. Would definitely use this service again for a client in need of it.
    21st June 2019
    Meena AsgharBradford Women's Aid
    Meena Asghar Rating: 5
    Such an excellent service. Quick and easy referral process. Very prompt and efficient response. Just what we need. Thanks so much!
    20th June 2019
    DC Tom HersonMetropolitan Police service
    DC Tom Herson Rating: 5
    The NCDV are extremely efficient and professional. I work for the Community Safety Unit and always recommend the NCDV to victims of domestic crimes. Also I have always had good reviews from the victims.
    20th June 2019
    Martin WoodMerseyside Police
    Martin Wood Rating: 5
    Excellent service, the easiest of referrals to make, with brilliant updates. Also recommend this service.
    20th June 2019
    Diane ExleyBolton at Home
    Diane Exley Rating: 5
    Quick response, swift action & update. Excellent service and advice received. Thank you.
    20th June 2019
    Claire BallAylesbury Women's Aid
    Claire Ball Rating: 5
    A fantastic service and an extremely helpful and effective referral route. I appreciate the communications regarding process and update. Grateful thanks
    20th June 2019
    Linda EalesBirmingham Children's Trust
    Linda Eales Rating: 5
    Following my referral regarding a family, I would like to express my thanks for the speedy service that you have provided to the victim.
    6th June 2019
    Adam balcombNorthamptonshire Police
    Adam balcomb Rating: 5
    I referred a victim to the NCDV and within an hour and a half I recieved an update saying the paperwork was with solicitors!!!! Very impressed keep up the good work!
    6th June 2019
    Sharon McAseyThe Zinthiya Trust
    Sharon McAsey Rating: 5
    As always an extremely professional, efficient and expeditious response to a request for help from a very vulnerable women experiencing very nasty harassment and credible threats to her life. Thank you for everything you do to support our service users.
    6th June 2019
    PC CuttsPolice
    PC Cutts Rating: 5
    Great to be kept up to date with emails regarding referrals
    30th May 2019
    Nicola BatemanDerbyshire Constabulary
    Nicola Bateman Rating: 5
    Excellent service. Victim referred on Saturday evening, over a bank holiday weekend. By Tuesday morning I received an email informing me that the paperwork had been submitted for a non molestation order.
    30th May 2019
    LAURA BEASLEYWest Midlands Police
    LAURA BEASLEY Rating: 5
    This is an amazing service. Thank you for all the good work that you do. You really are invaluable.
    30th May 2019
    nikki adamsAvon and somerset police
    nikki adams Rating: 5
    Quick and efficient service
    14th May 2019
    KEVIN COOKE Rating: 5
    The best
    14th May 2019
    sam richardschanging pathways
    sam richards Rating: 5
    After referring a resident from refuge for help with a non moll the response was very quick and all dealt with in a professional well. I was so impressed and thank full for the help that my resident received when she needed help.
    14th May 2019
    N.H. Rating: 5
    The lady I spoke to was very polite, calm and totally understanding, she was helpful and I would totally recommend anyone who has /or is going throu domestic violence
    14th May 2019
    M.P. Rating: 5
    The staff at NCDV have been invaluable in helping me through what was a very stressful and Scarey time. Every phone call I made was met with sympathy and patience. Although not able to tell me what to do they clearly went through the options with me and what to expect next. Several times in some cases as I tried to make sense of my situation. Thank you so much.
    14th May 2019
    PC NaughtonWarwickshire Police
    PC Naughton Rating: 5
    This is the most supportive and outstanding service. You offer such a range of options and are such a tool for the police to work with. I have submitted a referral around 09:00hrs and by 11:30hrs on the same day, solicitors have arranged to represent the victim and have associated a court to hear an application for a Non-Molestation order. It is such a fast and supportive process. Amazing work
    7th May 2019
    Lynn LockhartChildren's Hospital Social Work Team
    Lynn Lockhart Rating: 5
    Thank you for providing such an excellent service. The process was quick, straightforward and totally supportive for the victim and her family. The communication with my client and myself was consistent and you have ensured an order is in place with limited stress to the victim and on which the police will be able to act upon when/if the perpetrator makes further threats. Thank you again
    7th May 2019
    Nicholas WhitmoreMerseyside Police
    Nicholas Whitmore Rating: 5
    In my humble professional opinion I think that NCDV are an invaluable organisation and vital in safeguarding Victims of Domestic related incidents in conjunction with Police actions. I cannot speak highly enough of the service.
    2nd May 2019
    Hilda ThomasLuton Borough Council - MASH Team
    Hilda Thomas Rating: 5
    NCDV is an excellent, amazing service one of the best I have come across since working for the council. They are quick and efficient in obtaining non molestation orders for victims of domestic abuse.
    2nd May 2019
    Adam CarrDorset Police
    Adam Carr Rating: 5
    Your services are by far the most useful tool that I utilise when dealing with Domestic-related incidents. When I struggle to take positive action due to a lack of complaint from victim, I often ask their permission to refer them to your service - the majority of whom take up the offer and are able to better protect themselves as a result of any subsequent Court Orders. When such an Order is in place any reports of contact/offences are much easier to deal with, and perpetrators will have consequences. Victim's often feel that getting Orders are incredibly hard and costly, but you make it so much easier for them. I value your service, as do my colleagues. PC 2103 Adam Carr
    2nd May 2019
    Anne-Marie SmithCamden Safety Net
    Anne-Marie Smith Rating: 5
    Another vulnerable client has received an amazing response from your service
    24th April 2019
    PC Adam DaymanEssex Police
    PC Adam Dayman Rating: 5
    As a student officer I had a fantastic input from NCDV whilst at training school. This has stayed with me since training and now as an officer on shift. I have referred numerous people to the NCDV as I think this is a fantastic service that we are able to recommend and it takes no time at all. I am extremely pleased that you have been able to help the victim in ref: 199747. When we attended this persons address and after speaking with them i felt like the NCDV could really help and be able to provide support. This has been confirmed to me that the NCDV has set the wheels in motion to help this person by the form of a Non-Molestation Order. Thank you on behalf of the victim and myself for helping, this will help this person tremendously. PC DAYMAN
    24th April 2019
    Holly EdwardsAvon and Somerset Constabulary
    Holly Edwards Rating: 5
    I have used this service numerous times and I just wanted to say that this is the quickest way I have obtained non-molestation orders for vulnerable people ever! Extremely helpful and very prompt! Thank you NCDV
    23rd April 2019
    Louise Rating: 5
    Thank you so much. I am very impressed with how I have been dealt with and extremely grateful. Amazing service
    15th April 2019
    T Rating: 5
    After suffering domestic abuse in all of its forms for over 2 years, I finally left my ex partner after an incident. The NCDV were invaluable in helping me to obtain a non-molestation order and an occupation order to keep him away from me and remove him from our home. I would not have known what to do, and could not have done it without them. When you think your world couldn't possibly get any worse, they are an absolute beacon of light. I cannot praise them highly enough. From the person who initially took a teary phone call, to the kind gentleman who talked me through my options, and the lady who took my statement and prepared my court papers. You are all heroes in my eyes and do not receive nearly enough accolades or praise. Thank you for, literally, saving my life. I will forever be indebted to you.
    15th April 2019
    Pc Robertson-CooperNothants police
    Pc Robertson-Cooper Rating: 5
    Quick efficient and supportive service
    11th April 2019
    Caroline SoutanElham CEP School
    Caroline Soutan Rating: 5
    Kept update throughout - thank you.
    11th April 2019
    PC 10784 Ian STUARTKENT Police
    PC 10784 Ian STUART Rating: 5
    I am always busy at work, but make the time to leave feedback for this organisation as they are simply brilliant in what and how they work with victims. They are quick and effective. Thank you kindly.
    4th April 2019
    nicola jonesFamily support
    nicola jones Rating: 5
    Very prompt service and helpfull
    4th April 2019
    PC 3355 WRENEssex Police
    PC 3355 WREN Rating: 4
    I would like to thank you for your continued support and the efforts you always make to contact the victims and identify what services you can assist the with. You always provide feedback as to the status of the ongoing help which I find very helpful. Thank you so much. Dave
    2nd April 2019
    PC SHONEMerseyside Police
    PC SHONE Rating: 5
    Many Thanks for your recent assistance in obtaining and serving a Non Mol Order, thus protecting a vulnerable victim in the process. This was put in place within a few days of my initial referral. Case PS120418 refers. Thanks again
    28th March 2019
    David WilkinsonMPS
    David Wilkinson Rating: 5
    Really helpful, allowing the victim to access a non molestation order within 5 days of referral which has helped her dramatically.
    26th March 2019
    PC1142 Lucy BAUMWarwickshire Police
    PC1142 Lucy BAUM Rating: 5
    I spoke to a victim of DV this afternoon and she expressed and desire to obtain a non- mol against her ex-partner. I made the referral online and in little over a hour had a update to say that solicitors had been arranged to assist the female in this application. The efficiency of your process is impressive, and it's heartening to be able to reassure vulnerable victims that help can be arranged so promptly.
    26th March 2019
    PC 10784 Ian STUARTKENT Police
    PC 10784 Ian STUART Rating: 5
    I cannot praise the people enough who work for this vital organisation. They are extremely quick and efficient in their work. Bloody brilliant girls and guys. Keep up the good work! Kind regards Ian
    26th March 2019
    PC 16425 DixonGreater Manchester Police
    PC 16425 Dixon Rating: 5
    Really great service to assist DV victims in protecting themselves and separating from a perpetrator!
    26th March 2019
    PC 106 WATTSHumberside Police
    PC 106 WATTS Rating: 5
    Very quick turnaround from my referral to contacting solicitors which is a very positive result for the case I referred for!
    26th March 2019
    PC AungiersPolice
    PC Aungiers Rating: 5
    Brilliant service, referrals on the app are easy and quick. NCDV are quick to call the victim and apply for non-molestation orders. Very helpful for all domestic incidents especially those where there is no criminal offences or convictions to help police get an order in place.
    26th March 2019
    Karen KnowlesSafer places
    Karen Knowles Rating: 5
    A brilliant and valuable service
    5th March 2019
    AFFamily defence Law
    AF Rating: 5
    I couldn’t be happier with this service. It left me feeling relieved and they are sorting the issues just how I imagined it to turn out. The solicitor I was appointed to was amazing and the person who referred me to Uté and Peter were brilliant. They helped and supported me until the best solution was found for me. I am so greateful
    28th February 2019
    AndreaDorset Police
    Andrea Rating: 5
    This is such a valuable service to protect those who are in too much fear to talk to Police or people who have been harmed but do not have the evidence to achieve a conviction and obtain a restraining order in a criminal court. As a Police officer I have found this an invaluable service in my "safeguarding toolbox". Thank you for your prompt updates. Within two hours of making a referral I knew that the process was rolling for a non-molestation order to be obtained for a very vulnerable lady and within two days all the paperwork was completed and ready for going ahead. Brilliant work! Keep it up!
    25th February 2019
    Paul REDDINGTONBedfordshire Police
    Paul REDDINGTON Rating: 5
    Quick and easy to use, and produces required result.
    25th February 2019
    Philip LindseyHampshire Constabulary
    Philip Lindsey Rating: 5
    Absolutely outstanding. A hugely impactive and powerful tool to help victims with, prompt contact with aggrieved, service delivery exactly as described, and really, I couldn't have asked for much better. Outstanding, and I will be pushing the use of this service (where appropriate) to other members of my team. Thank you very much indeed.
    19th February 2019
    Lucy edmondsonAction for children
    Lucy edmondson Rating: 5
    Excellent fast response service Thank you
    19th February 2019
    PC 2581 Ade GRIFFITHSWest Midlands Police
    PC 2581 Ade GRIFFITHS Rating: 5
    Fantastically fast service. The NCDV is an essential partner of the police. I cannot speak highly enough of the service it provides vulnerable people. Thank you!
    19th February 2019
    alison maynardDV
    alison maynard Rating: 5
    Helpful and quick on occasions
    14th February 2019
    James MalinowskiCambridgeshire Poilice
    James Malinowski Rating: 5
    from the point of referral I receive a notification within 24 hours that contact is made from NCDV with the victims, this is an amazing response and something that I know the victims appreciate.
    13th February 2019
    PC LongWest Midlands Police
    PC Long Rating: 5
    Having used this referral portal for the first time on 11/02/2019 I am greatly impressed with the speed of the process and the service that has been offered to the victim. I am also greatly impressed with the updates given to myself. Great service!
    13th February 2019
    PC 24619 PodolakaStaffordshire Police
    PC 24619 Podolaka Rating: 5
    As always a first rate job from the NCDV. At Staffordshire Police we are now fully aware of the efficient service you provide to victims of DV, and are always selling the benefits of referring victims to yourselves. This particular victim was reporting low-level harassment; whereas this would usually be initially resolved by police offering the suspect words of advice regarding future conduct, this has now been achieved via the serving of a non-molestation order on the suspect, protecting the victim against further breaches.
    13th February 2019
    PC SHARIFWest Midlands Police
    PC SHARIF Rating: 5
    Excellent service, very quick, made a referral and NCDV got back to me within an hour with update that the Solicitor have all relevant paperwork to progress. keep up the good work.
    13th February 2019
    Nicola SandersWarwickshire Police
    Nicola Sanders Rating: 5
    Referral made which took a maximum of about 30 seconds, I then received an email stating that someone will contact the victim within 5 days. The following day I received 2 emails saying that a solicitor had been appointed. Excellent scheme for victims of domestic abuse and a great tool for police officers. I work on a domestic violence team and think this is a brilliant way of helping victim of DV.
    7th February 2019
    PC 76889 CARRON Rating: 5
    Made a referral on the morning of 29/01/2019. NCDV had already contacted the victim and sent the paperwork to the solicitor by 13:00. Really quick service and offers protection for victims who would not want necessarily want to attend court in a criminal case.
    1st February 2019
    RC Rating: 5
    I want to thank all the team who helped me take action against domestic violence I was suffering, worked hard and fast and after only a week the courts issued my ex partner with an injunction. I feel a weight has been lifted of my shoulders and I can finally start rebuilding my life
    1st February 2019
    Alistair HERBERTKent Police
    Alistair HERBERT Rating: 5
    Excellent service which is a great help to vulnerable victims who are unable to help them themselves, though no fault of themselves. They are unaware or services available to them. NCDV is a great assistance to them.
    1st February 2019
    Ian DawsonHampshire Constabulary
    Ian Dawson Rating: 5
    Excellent, efficient service without complications, thankyou
    24th January 2019
    NATASHA STEWARTWiltshire County Council
    I have heard of this service, but have not used it before. I very impressed by the prompt response and action and will certainly recommend the service to my service users and colleagues. Thank you.
    24th January 2019
    Stephanie KeenanMerseyside Police
    Stephanie Keenan Rating: 5
    Fast, efficient and reliable service Excellent organisation to support victims of domestic violence
    24th January 2019
    PC 5487 McLAUGHLINCheshire Police
    PC 5487 McLAUGHLIN Rating: 5
    I have referred numerous victims to this service down the years and every time it still impresses me how quickly and efficiently they are supported by NCDV. An excellent and valuable service I supporting victims of domestic violence.
    22nd January 2019
    Claire BallWomen's Aid Aylesbury
    Claire Ball Rating: 5
    Superb. This is an excellent service and very user friendly with regard to the referral process. I have referred a number of clients and have nothing but positive feedback. I very much appreciate the service and would struggle in my role without it, so a huge thank you to everyone involved :>)
    22nd January 2019
    nick hartlandstaffs police
    nick hartland Rating: 5
    great news to hear that an order has been granted for the IP, this will give the IP confidence within your service and within the police as it was police that offered the service and IP gave us permission after discussing the benefits of the service. great result and happened fairly quickly also
    21st January 2019
    Erik GaleHerts Police
    Erik Gale Rating: 5
    Very speedy service!
    21st January 2019
    Nathan SahotaMet Police
    Nathan Sahota Rating: 5
    Very fast and effective response from a simple app Keep up the good work
    17th January 2019
    Lorraine MandersGDASS
    Lorraine Manders Rating: 5
    no fuss referral , prompt efficient action, good updates on progress.
    17th January 2019
    Benjamin PowellPolice
    Benjamin Powell Rating: 5
    Great service, very helpful and very responsive in helping victims of domestic violence or abuse. Keep us informed as well which is always helpful to know a referral has a positive or negative outcome. Frequently use this service and can say the people at the other end work hard to ensure positive outcomes.
    15th January 2019
    LGHdomestic violence
    LGH Rating: 5
    really good help and veary quick
    14th January 2019
    Ellen MastersPolice
    Ellen Masters Rating: 5
    I sent a referral for Sxxxx Sxxxx who raised her initial concerns with me. I did an instant referral to yourselves and had a reply back within 2 hours stating that you had made contact, completed the paperwork and make contact with a solicitor so that a non-molestation order could be gained. I am extremely impressed with your speed in this matter, this is a lady that was very upset and has suffered DV for years and it took her a lot to ring the police in the first instance. Thank you.
    14th January 2019

    Every review has a story to tell


    At NCDV we take every client seriously which is why your feedback is so important to us. It means we can continue to serve you as best we can. Please leave us a review.

    By Fiona Bawden, Times Online (8th May 2007)

    “Steve Connor, a student at City Law School, is a man on a mission. Six years ago he was a fairly directionless 27-year-old. Today, as well as taking the Bar Vocational Course, he is chairman of the National Centre for Domestic Violence, a ground-breaking organisation that he dragged into existence after a friend could not get legal help to protect her from an abusive partner.

    Connor’s route to the Bar has been circuitous. In 2001 he returned from a year in Australia (he says that he would not dignify describing it as a gap year), and took a job as a process server in South London. The job (“I just saw it advertised in the paper”) was not quite as dull as it sounds. On one occasion he was threatened with a machete, on another, he was nearly stabbed by a man he had arranged to meet on Clapham Common to serve with a non-molestation order: “He’d seemed really friendly on the phone…”

    The turning point in his life came when a friend, who was being abused by her partner, turned to him for support. Connor went with her to the police. She did not want to press criminal charges so the police suggested that she visit a solicitor to take out a civil injunction. “We must have seen 12 solicitors in a morning. We just went from one to the next to the next to the next. Everyone was very eager to help until we sat down to fill in the forms for the legal aid means test,” he says. The woman, who had a small child, did not qualify for public funding. But, Connor says, her financial situation as it appeared on paper did not bear any relation to her financial situation in reality. “She had a part-time job and she and her partner owned their home. Yet she didn’t have any money. Her boyfriend was very controlling and controlled all the money; he kept the chequebooks and didn’t let her have access to the bank account.”

    The injustice of the situation got under Connor’s skin. “I just couldn’t believe that there was no help available to people who did not qualify for public funds but could not afford to pay.

    I just kept feeling that this must be able to be sorted if only someone would address it.”That “someone” turned out to be him.

    In 2002, thanks entirely to Connor’s doggedness, the London Centre for Domestic Violence was formed. It started out with him and a friend, but is now a national organisation, covering 27 counties, and has helped approximately 10,000 victims last year to take out injunctions against their partners.

    NCDV now has nine full-time staff, 12 permanent volunteers and has trained over 5000 law and other students as McKenzie Friends to accompany unrepresented victims into court. We have also trained over 8000 police officers in civil remedies available regarding domestic violence. The National Centre for Domestic Violence (NCDV) has branches in London, Guildford and Manchester and is on track to have branches in 16 areas within the next two years.

    NCDV specialises exclusively in domestic violence work and could be characterised as a cross between McDonald’s and Claims Direct. The high degree of specialisation means that its processes are streamlined: clients can be seen quickly and the work is done speedily and cheaply. “Sometimes, we will have one of our trained McKenzie Friends at a court doing 10 applications in one day,” Connor says.

    Clients are not charged for the service. NCDV staff take an initial statement: clients who qualify for legal aid are referred to a local firm; those that don’t get free help from the centre itself. It runs on a shoestring, heavily reliant on volunteers and capping staff salaries at £18,000 a year.

    Steve expects to qualify as a barrister this summer and hopes that having a formal legal qualification will give the centre added clout. “We are already acknowledged as experts and consulted at a high level, so I thought it would be helpful if I could back that up by being able to say I’m a barrister,” he says. He is just about to complete a one-year full-time BVC course at the City Law School (formerly the Inns of Court Law School) and, all being well, should be called to the Bar in July. Although Connor sees his long-term future as a barrister, he says that he has no immediate plans to practise. “I want to get NCDV running on a fully national level. Then I may take a step back and have a career at the Bar.”