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    Signposting

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    Why Are You Here?

    You have been referred to NCDV (National Centre for Domestic Violence) for a civil protection order, which is a kind of court injunction to protect you from further abuse. You might have been referred by a police officer or someone else who is trying to support you, or you might have referred yourself.

    NCDV will work with you to help you obtain this protection through the courts, but we don’t offer ongoing or emotional support. Without adding worry at an already stressful time, it’s important to understand that domestic abuse presents certain risks. When you begin taking back control of the situation abusers can act unpredictably, even violently, in an attempt to punish you or regain control. The most dangerous time is after the relationship ends.

    If you feel unsafe, or if you think the abuser is likely to continue threatening, harassing or abusing you despite a protection order, or if you no longer wish to obtain a protection order, or if your case does not meet the requirements, we urge you to seek other forms of help. There are services out there who can help you consider and manage the risks so you can move on with your life safely.

    In addition, recovering from the emotional impacts of domestic abuse can be tough, and many of us need some help and support with this. This is a normal response to trauma. It doesn’t make you weak or unable to cope. Support services can give you the tools to manage your own recovery so you can move forward and make a safe and happy future.

    Although these are national services, they will often signpost you to services in your local area when necessary.

    There are more services that might be helpful to you on our Partnerships page: 

    Resource Category Filter

    Police

    Police

    Historical incidents can also be reported. Call 101 for non-emergency enquiries

    If you have a hearing or speech impairment, use the textphone service on 18001 101

    Women's Service

    National Domestic Violence 24hr Freephone Helpline

    Women's Service

    All Wales Domestic Abuse and Sexual Violence Helpline

    Providing help and advice about violence against women, domestic abuse and sexual violence

    Women's Service

    Welsh Women’s Aid

    Welsh Women’s Aid is the lead organisation in Wales working towards the prevention of domestic abuse. We play a vital role coordinating, influencing and campaigning for effective responses to domestic abuse.

    Women's Service

    Scottish Women’s Aid

    Scottish Women’s Aid is the lead organisation in Scotland working towards the prevention of domestic abuse. We play a vital role coordinating, influencing and campaigning for effective responses to domestic abuse.

    Women's Service

    Women & Girls Network (WGN)

    We are a free service run by women, for women in London who have been affected by all forms of violence and abuse.

    Men's Services

    Men’s Advice Line

    Support and advice for male victims of domestic abuse.

    Men's Services

    Mankind Initiative

    Support for male victims of domestic abuse.

    Men's Services

    Survivors UK

    We support male and non-binary survivors of sexual violence, providing counselling, practical help and community on your healing journey.

    We’re also here for loved ones, professionals and survivors who think our service is the right fit for them.

    General

    The Cyber Helpline

    Help for those affected by cybercrime and online harm, including cyber stalking. They offer a chatbot, online resources and guidance and if you need more help, volunteer cyber security experts are available.

    General

    National Offender Management Service (NOMS) Victim Helpline

    If you have unwanted contact from a prisoner or are worried about their release.

    Email: [email protected]

     

    General

    National Stalking Helpline

    Guidance and information to anybody currently or previously affected by stalking.

    Email: [email protected]

    General

    Paladin

    Paladin is a trauma-informed service established to assist high-risk victims of stalking in England and Wales. Independent Stalking Advocacy Caseworkers (ISACs) assist high-risk victims of stalking.

    General

    Revenge Porn Helpline

    Supporting adults (18+) who are experiencing intimate image abuse, also known as, revenge porn.

    Email: [email protected]

    General

    Victim Support

    Victim Support is an independent charity dedicated to supporting victims of crime and traumatic incidents in England and Wales. We provide specialist help to support people to cope and move on to the point where they feel they are back on track with their lives.

    Older People

    Hourglass

    We are Hourglass, the only UK-wide charity dedicated to calling time on the harm and abuse of older people. At Hourglass and through our helpline, we work for safer ageing and a fairer society. It’s time to wake up and speak out on older abuse.

    Forced Marriage and Honour-based Abuse

    Karma Nirvana

    National helpline for those at risk of honour-based violence.

    Forced Marriage and Honour-based Abuse

    Forced Marriage Unit (FMU)

    Information and assistance for people being forced to marry. Issue of Forced Marriage Protection Orders.

    Cultural & Ethnic Services

    Ashiana

    Specialises in helping Black and Minority Ethnic women, in particular, women from South Asian, Turkish & Iranian communities, aged 16-30 years who are at risk of domestic and sexual violence.

    Cultural & Ethnic Services

    Chinese Information & Advice Centre

    Offers a range of advocacy and community services including women and children affected by domestic abuse. (Offers English, Cantonese & Mandarin)

    Cultural & Ethnic Services

    East European Advice Centre

    (Offers English, Polish and Russian)

    Cultural & Ethnic Services

    FORWARD

    (Foundation for Women’s Health Research and Development)

    African women-led org. working to end violence against women and girls. Provides advice and signposting.

    Cultural & Ethnic Services

    IKWRO: Women’s Rights Organisation

    Helps Middle Eastern and Afghan women and girls living in the UK. They speak Farsi, Kurdish, Arabic, Dari, Pashto, Turkish, and English.

    Cultural & Ethnic Services

    IMECE

    The service is for Turkish, Kurdish, Cypriot Turkish, and any other Turkish-speaking women aged 18+. Our advisors work extensively with individual women to support securing positive outcomes that can contribute towards gaining, re-gaining and maintaining their self-confidence and independence. We offer advice and information services from Monday to Friday between 9.30 am – 5.30 pm.

    Cultural & Ethnic Services

    Jewish Women’s Aid

    For Jewish women and children affected by domestic and sexual violence.

    Domestic Abuse Helpline: 0808 801 0500
    Sexual Violence Support Line: 0808 801 0656

    Cultural & Ethnic Services

    Migrant Help

    We support those most in need and least likely to find support elsewhere, whilst aiming to bridge community gaps and bring services and support together.

    Cultural & Ethnic Services

    Muslim Women’s Network Helpline

    National specialist faith and culturally sensitive service offering, support, guidance and referrals, and offer casework in some circumstances. They also offer support to men.

    Text: 07415 206 936

    Cultural & Ethnic Services

    NRPF Network

    The No Recourse to Public Funds (NRPF) Network safeguards the welfare of destitute families, adults and care leavers who are unable to access benefits due to their immigration status.

    Cultural & Ethnic Services

    Project 17

    Project 17 works to end destitution among migrant families with no recourse to public funds. We work with families experiencing exceptional poverty to improve their access to local authority support. We believe that all children have the right to a home and enough to eat, regardless of their parents’ immigration status. To achieve our vision, we provide advice, advocacy and support for individuals. We build capacity in other organisations and we campaign for the improved implementation of statutory support.

    Cultural & Ethnic Services

    Sharan

    Charity providing support and advice to vulnerable women, particularly of South Asian origin, who have been or are at risk of being disowned due to abuse or persecution. They link individuals to partners, and advocate on their behalf to help manage key areas such as housing, interview skills, counselling and more.

    Cultural & Ethnic Services

    Sikh Helpline

    Free confidential phone counselling and email enquiry service available 24/7 for members of the community to contact regarding a range of issue including domestic abuse.

    Cultural & Ethnic Services

    Southall Black Sisters

    Advice for Asian, African and African-Caribbean women

    Cultural & Ethnic Services

    Vesta – Specialist Family Support CIC

    (Formerly known as the Polish Domestic Violence Helpline)

    A national service providing support for Polish people experiencing domestic abuse living in the UK

    Children

    Family Rights Group

    Every child should be able to be raised safely and thrive within their family. Children in the care system should have loving relationships they can turn to throughout life.

    We are the leading specialist child welfare charity working to make that a reality. Unique in bringing together legal and social work expertise, advice giving, policy and campaigning, and direct work with young people and families.

    Children

    The Lighthouse (London Only)

    The Lighthouse is a multi-agency service for children and young people who have experienced any form of sexual abuse, including exploitation. We offer a child-centred approach, providing guidance and support to help children and young people recover.

    Children

    Stop It Now

    Our anonymous helpline, email and chat services are here for anyone with concerns about child sexual abuse and how to prevent it. We can help you if you are worried about your own thoughts, feelings or behaviour, or with any concerns about another adult or young person. You don’t have to give us any identifying information, so can remain anonymous. We speak to thousands of people every year, and help them take action to protect children and young people from sexual abuse and exploitation.

    Legal

    Civil Legal Advice

    You might be able to get free and confidential advice from Civil Legal Advice (CLA) as part of legal aid if you’re in England or Wales.

    Legal

    The Law Society

    Run by the Law Society, Find a Solicitor is a free service for anyone looking for information about organisations or people providing legal services in England and Wales that are regulated by the Solicitors Regulation Authority (SRA).

    Legal

    RCJ Advice

    Originally established to assist those at the Royal Courts of Justice who couldn’t afford legal advice, we now provide support across England and Wales. Our services include legal aid in housing and family, FLOWS for domestic abuse survivors, miscarriage of justice support, child contact services, immigration consultancy, and housing loss prevention at Central London County Court.

    Legal

    Support Through Court

    If you’re facing court without representation anywhere in England or Wales, we can help over the phone. We’re here for you at all stages of the court process and can offer emotional and practical support, and some help with completing court forms. We cannot give legal advice, and if our volunteers can’t help, we will try to suggest other services for callers.

    Housing

    Shelter

    Are you homeless, have nowhere to stay tonight, are worried about losing your home in the next two months, are at risk of harm or abuse? Our helpline only gives advice on English housing law. Try Shelter Scotland or Shelter Cymru if you need advice for these areas.

    Housing

    Shelter Cymru

    Are you homeless in Wales, have nowhere to stay tonight, are worried about losing your home in the next two months, are at risk of harm or abuse?

    Mental Health/suicide

    Hopeline247

    For young people or concerned others. HOPELINE247 advisers want to work with you to understand why thoughts of suicide might be present. They also want to provide you with a safe space to talk through anything happening in your life that could be impacting on your or anyone else’s ability to stay safe.

    Mental Health/suicide

    Samaritans

    Our trained advisors are ready to provide emotional support around suicide or any difficulties you may be experiencing.

    Mental Health/suicide

    Suicide Prevention UK

    The National Suicide Prevention Helpline UK is a compassionate and understanding lifeline for those grappling with their mental well-being or thoughts of suicide. Our lines are open every day from 6 pm until midnight, offering a safe haven for anyone who needs someone to talk to.

    Alcohol & Drugs

    Drinkaware

    Free online chat service for anyone who is looking for information or advice about their own, or someone else’s, drinking. Our trained advisors are on hand to give you confidential advice. We are available from 9am-2pm on weekdays

    By Fiona Bawden, Times Online (8th May 2007)

    “Steve Connor, a student at City Law School, is a man on a mission. Six years ago he was a fairly directionless 27-year-old. Today, as well as taking the Bar Vocational Course, he is chairman of the National Centre for Domestic Violence, a ground-breaking organisation that he dragged into existence after a friend could not get legal help to protect her from an abusive partner.

    Connor’s route to the Bar has been circuitous. In 2001 he returned from a year in Australia (he says that he would not dignify describing it as a gap year), and took a job as a process server in South London. The job (“I just saw it advertised in the paper”) was not quite as dull as it sounds. On one occasion he was threatened with a machete, on another, he was nearly stabbed by a man he had arranged to meet on Clapham Common to serve with a non-molestation order: “He’d seemed really friendly on the phone…”

    The turning point in his life came when a friend, who was being abused by her partner, turned to him for support. Connor went with her to the police. She did not want to press criminal charges so the police suggested that she visit a solicitor to take out a civil injunction. “We must have seen 12 solicitors in a morning. We just went from one to the next to the next to the next. Everyone was very eager to help until we sat down to fill in the forms for the legal aid means test,” he says. The woman, who had a small child, did not qualify for public funding. But, Connor says, her financial situation as it appeared on paper did not bear any relation to her financial situation in reality. “She had a part-time job and she and her partner owned their home. Yet she didn’t have any money. Her boyfriend was very controlling and controlled all the money; he kept the chequebooks and didn’t let her have access to the bank account.”

    The injustice of the situation got under Connor’s skin. “I just couldn’t believe that there was no help available to people who did not qualify for public funds but could not afford to pay.

    I just kept feeling that this must be able to be sorted if only someone would address it.”That “someone” turned out to be him.

    In 2002, thanks entirely to Connor’s doggedness, the London Centre for Domestic Violence was formed. It started out with him and a friend, but is now a national organisation, covering 27 counties, and has helped approximately 10,000 victims last year to take out injunctions against their partners.

    NCDV now has nine full-time staff, 12 permanent volunteers and has trained over 5000 law and other students as McKenzie Friends to accompany unrepresented victims into court. We have also trained over 8000 police officers in civil remedies available regarding domestic violence. The National Centre for Domestic Violence (NCDV) has branches in London, Guildford and Manchester and is on track to have branches in 16 areas within the next two years.

    NCDV specialises exclusively in domestic violence work and could be characterised as a cross between McDonald’s and Claims Direct. The high degree of specialisation means that its processes are streamlined: clients can be seen quickly and the work is done speedily and cheaply. “Sometimes, we will have one of our trained McKenzie Friends at a court doing 10 applications in one day,” Connor says.

    Clients are not charged for the service. NCDV staff take an initial statement: clients who qualify for legal aid are referred to a local firm; those that don’t get free help from the centre itself. It runs on a shoestring, heavily reliant on volunteers and capping staff salaries at £18,000 a year.

    Steve expects to qualify as a barrister this summer and hopes that having a formal legal qualification will give the centre added clout. “We are already acknowledged as experts and consulted at a high level, so I thought it would be helpful if I could back that up by being able to say I’m a barrister,” he says. He is just about to complete a one-year full-time BVC course at the City Law School (formerly the Inns of Court Law School) and, all being well, should be called to the Bar in July. Although Connor sees his long-term future as a barrister, he says that he has no immediate plans to practise. “I want to get NCDV running on a fully national level. Then I may take a step back and have a career at the Bar.”