Why Are You Here?

You have been referred to NCDV (National Centre for Domestic Violence) for a civil protection order, which is a kind of court injunction to protect you from further abuse. You might have been referred by a police officer or someone else who is trying to support you, or you might have referred yourself.

NCDV will work with you to help you obtain this protection through the courts, but we donโ€™t offer ongoing or emotional support. Without adding worry at an already stressful time, itโ€™s important to understand that domestic abuse presents certain risks. When you begin taking back control of the situation abusers can act unpredictably, even violently, in an attempt to punish you or regain control. The most dangerous time is after the relationship ends.

If you feel unsafe, or if you think the abuser is likely to continue threatening, harassing or abusing you despite a protection order, or if you no longer wish to obtain a protection order, or if your case does not meet the requirements, we urge you to seek other forms of help. There are services out there who can help you consider and manage the risks so you can move on with your life safely.

In addition, recovering from the emotional impacts of domestic abuse can be tough, and many of us need some help and support with this. This is a normal response to trauma. It doesnโ€™t make you weak or unable to cope. Support services can give you the tools to manage your own recovery so you can move forward and make a safe and happy future.

Although these are national services, they will often signpost you to services in your local area when necessary.

There are more services that might be helpful to you on ourย Partnerships page:

Filter by Category:

Housing

(Emergency Refuge) National Domestic Violence 24hr Freephone

0808 2000 247

The National Domestic Abuse Helpline website offers 24/7 free and confidential support for people affected by domestic abuse in the UK. It provides advice, live chat, and a phone helpline (0808 2000 247), helping users stay safe, understand their options, and access refuge, legal guidance, and emotional support services.

Visit (Emergency Refuge) National Domestic Violence 24hr Freephone Website
Cultural & Ethnic Services

Ashiana

0208 539 0427

Specialises in helping Black and Minority Ethnic women, inย particular, women from South Asian, Turkish & Iranian communities, aged 16-30 years who are at risk of domestic and sexual violence.

Visit Ashiana Website
Animal Abuse, Fostering, Welare

Cats Protection Lifeline

03000121212

Offers free, confidential cat fostering for survivors of domestic abuse, enabling people to reach safety while their cats are cared for by trusted volunteers. Operates across multiple UK regions.

Visit Cats Protection Lifeline Website
Cultural & Ethnic Services

Chinese Information & Advice Centre

0300 201 1868

Offers a range of advocacy and community services including women and children affected by domestic abuse. (Offers English, Cantonese & Mandarin)

Visit Chinese Information & Advice Centre Website
Money

Citizens Advice

0800 144 8848

Citizens Advice offers phone and webchat services.
Telephone (England): 0800 144 8848
Telephone (Wales): 0800 702 2020
Telephone (Scotland): 0800 028 1456

Webchat service
Monday to Friday, 8am to 7pm

Visit Citizens Advice Website
Legal

Civil Legal Advice

0345 345 4345

You might be able to get free and confidential advice from Civil Legal Advice (CLA) as part ofย legal aidย if youโ€™re in England or Wales.

Visit Civil Legal Advice Website
Animal Abuse, Fostering, Welare

Dogs Trust Freedom Project

0800 298 9199

Provides a free fostering service for dogs belonging to people fleeing domestic abuse. Dogs are temporarily placed with volunteer foster carers until their owners are rehoused and ready to be reunited.

Visit Dogs Trust Freedom Project Website
Cultural & Ethnic Services

East European Advice Centre

020 8741 1288

We are London based charity (reg. no. 1114607) providing information, advice and support to vulnerable Central and Eastern Europeans. We support citizens of the EU: Bulgaria, Croatia, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia, and non-EU: Ukraine, Belarus, Russia.

Visit East European Advice Centre Website
General

False Allegations Helpline

03335 779 377

Supporting those falsely accused of Serious Criminal Offences, abuse and child neglect
FASO is a voluntary organisation dedicated to supporting anyone affected by false allegations at whatever stage of the process.

Visit False Allegations Helpline Website
Children

Family Rights Group

08088010366

Every child should be able to be raised safely and thrive within their family. Children in the care system should have loving relationships they can turn to throughout life.

We are the leading specialist child welfare charity working to make that a reality. Unique in bringing together legal and social work expertise, advice giving, policy and campaigning, and direct work with young people and families.

Visit Family Rights Group Website
Forced Marriage and Honour-based Abuse

Forced Marriage Unit (FMU)

020 7008 0151

he Forced Marriage Unit (FMU) is a joint Foreign, Commonwealth and Development Office (FCDO) and Home Office unit which leads on the governmentโ€™s forced marriage policy, outreach and casework. It operates both inside the UK (where support is provided to any individual) and overseas (where consular assistance is provided to British nationals, including dual nationals).

Visit Forced Marriage Unit (FMU) Website
Cultural & Ethnic Services

FORWARD

020 8960 4000

(Foundation for Womenโ€™s Health Research and Development)

We are the African women-led organisation working to end violence against women and girls. From female genital mutilation and child marriage to domestic and sexual violence, we tackle abuse and discrimination โ€“ enabling African women and girls to have the dignity, health and equality they deserve.

Visit FORWARD Website
Mental Health, Suicide

Hopeline 247

0800 068 4141

For young people or concerned others. HOPELINE247 advisers want to work with you to understand why thoughts of suicide might be present. They also want to provide you with a safe space to talk through anything happening in your life that could be impacting on your or anyone elseโ€™s ability to stay safe.

Visit Hopeline 247 Website
Older People

Hourglass

0808 808 8141

We are Hourglass, the only UK-wide charity dedicated to calling time on the harm and abuse of older people. At Hourglass and through our helpline, we work for safer ageing and a fairer society. Itโ€™s time to wake up and speak out on older abuse.

Visit Hourglass Website
Cultural & Ethnic Services

IKWRO: Womenโ€™s Rights Organisation

0207 920 6460

Helps Middle Eastern and Afghan women and girls living in the UK.ย They speak Farsi, Kurdish, Arabic, Dari, Pashto, Turkish, and English.

Visit IKWRO: Womenโ€™s Rights Organisation Website
Cultural & Ethnic Services

IMECE

0207 3541359

The service is for Turkish, Kurdish, Cypriot Turkish, and any other Turkish-speaking women aged 18+. Our advisors work extensively with individual women to support securing positive outcomes that can contribute towards gaining, re-gaining and maintaining their self-confidence and independence. We offer advice and information services from Monday to Friday between 9.30 am โ€“ 5.30 pm.

Visit IMECE Website
Cultural & Ethnic Services

Imkaan

While Imkaan isnโ€™t a direct service provider – we support, and work closely with, frontline organisations dedicated to offering the support you deserve. Weโ€™re here to connect you to those who can help, and offer tailored and culturally specific support.

Visit Imkaan Website
Cultural & Ethnic Services

Jewish Womenโ€™s Aid

For Jewish women and children affected by domestic and sexual violence.

Domestic Abuse Helpline:ย 0808 801 0500
Sexual Violence Support Line:ย 0808 801 0656

Visit Jewish Womenโ€™s Aid Website
Forced Marriage and Honour-based Abuse

Karma Nirvana

0800 5999 247

We deliver training to professionals wanting to improve their understanding of Honour Based Abuse and Forced Marriage. Our training aims to raise awareness, challenge perceptions and inform you of the correct actions to take should you suspect someone is at risk. View our packages now to understand which training is best suited for your needs.

Visit Karma Nirvana Website
Women's Service

Live Fear Free Helpline – Wales

0808 801 0800

If you have experienced domestic abuse, sexual violence and/or violence against women, or are worried about a friend or relative who is experiencing any form of violence or abuse, you can call us โ€“ itโ€™s free, and available 24 hours a day, 7 days a week.

Visit Live Fear Free Helpline – Wales Website
Housing

Local Housing

See your Council website to find your local Housing. You can contact them or present yourself as homeless at one of their offices. There is a duty of care towards victims fleeing domestic abuse under the Housing Act.

Men's Services

Mankind Initiative

01823 334244

Our confidential helpline is available for male victims of domestic abuse and domestic violence across the UK as well as their friends, family, neighbours, work colleagues and employers.

We provide an information and signposting service to men suffering from domestic abuse from their current or former wife, partner (including same-sex partner) or husband. This can range from physical violence or object throwing to abuse such as constant bullying or insults.

Visit Mankind Initiative Website
Men's Services

Menโ€™s Advice Line

0808 801 0327

Menโ€™s Advice Line Information Hub

The Information Hub was created to help you find contacts to your local male victimโ€™s domestic abuse service, access refuges / safe houses for male victims, and find a range of services offering specialised support for other areas of need including housing and homelessness, immigration, mental health and wider.

Visit Menโ€™s Advice Line Website
Cultural & Ethnic Services

Migrant Help

0808 8010 503

Here at Migrant Help, we exist to protect people affected by displacement and exploitation, helping them thrive as individuals and recover from their trauma. We support those most in need and least likely to find support elsewhere, whilst aiming to bridge community gaps and bring services and support together.

Visit Migrant Help Website
Cultural & Ethnic Services

Muslim Womenโ€™s Network Helpline

0800 999 5786

National specialist faith and culturally sensitive service offering, support, guidance and referrals, and offer casework in some circumstances. They also offer support to men.

Text:ย 07415 206 936

Visit Muslim Womenโ€™s Network Helpline Website
Money

National Debtline

0808 808 4000

National Debtline offers phone and webchat services in England and Wales.

Monday to Friday, 9am to 8pm
Saturday, 9:30am to 1pm

Visit National Debtline Website
Women's Service

National Domestic Violence 24hr Freephone Helpline

0808 2000 247

As a woman fleeing domestic abuse, you may want to access specialist refuge accommodation. The Helpline can help you find a refuge vacancy for you and your children; call us for more information. We can also support you to find other specialist services in your community, which can provide support whether or not you have left your partner.

Visit National Domestic Violence 24hr Freephone Helpline Website
LGBTQ+ Community

National LGBT+ Domestic Abuse Helpline (managed by Galop)

0800 9995428

help@galop.org.uk

Mondayย toย Fridayย 10am โ€“ 5pm, Wednesday andย Thursday 10am โ€“ย 8:00pm

https://galop.org.uk/get-help/helplines/

General

National Offender Management Service (NOMS) Victim Helpline

0845 7585 112

If you have unwanted contact from a prisoner or are worried about their release.

Email: victim.helpline@nomsgsi.gov.uk

 

General

National Stalking Helpline

0808 802 0300

Guidance and information to anybody currently or previously affected by stalking.

Email: advice@stalkinghelpline.org

Visit National Stalking Helpline Website
Cultural & Ethnic Services

NRPF Network

The No Recourse to Public Funds (NRPF) Network safeguards the welfare of destitute families, adults and care leavers who are unable to access benefits due to their immigration status.

Visit NRPF Network Website
General

Paladin

020 3866 4107

Paladin is a trauma-informed service established to assist high-risk victims of stalking in England and Wales. Independent Stalking Advocacy Caseworkers (ISACs) assist high-risk victims of stalking.

Visit Paladin Website
Police

Police

Emergency Call 999

Historical incidents can also be reported. Call 101 for non-emergency enquiries

If you have a hearing or speech impairment, use the textphone service on 18001 101

Visit Police Website
Cultural & Ethnic Services

Project 17

07963 509 044

works to end destitution among migrant families with no recourse to public funds. We work with families experiencing exceptional poverty to improve their access to local authority support. We believe that all children have the right to a home and enough to eat, regardless of their parentsโ€™ immigration status. To achieve our vision, we provide advice, advocacy and support for individuals. We build capacity in other organisations and we campaign for the improved implementation of statutory support.

Visit Project 17 Website
Legal

RCJ Advice

Originally established to assist those at the Royal Courts of Justice who couldnโ€™t afford legal advice, we now provide support across England and Wales. Our services include legal aid in housing and family, FLOWS for domestic abuse survivors, miscarriage of justice support, child contact services, immigration consultancy, and housing loss prevention at Central London County Court.

Visit RCJ Advice Website
General

Refuge โ€“ Secure Your Tech

08082000247

Abusers may use technology to control, harass or intimidate you. We empower survivors to secure their tech and take back control of their lives.

Visit Refuge โ€“ Secure Your Tech Website
Animal Abuse, Fostering, Welare

Refuge4Pets

0300 4000 121

Supports people in Devon and Cornwall escaping domestic abuse by providing specialist fostering for any pet type โ€” dogs, cats, or small animals. The service removes a key barrier to safety and recovery for survivors.

Visit Refuge4Pets Website
General

Revenge Porn Helpline

Supporting adults (18+) who are experiencing intimate image abuse, also known as, revenge porn.

Email:ย help@revengepornhelpline.org.uk

Visit Revenge Porn Helpline Website
Animal Abuse, Fostering, Welare

RSPCA

Provides advice, education and reporting routes for cruelty and neglect cases, with links to local branches.

Visit RSPCA Website
Mental Health, Suicide

Samaritans

116 123

Samaritans is the charity that prevents suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen. People calling for change with those who need to listen. People who’ve been there before with those struggling now.

Visit Samaritans Website
Women's Service

Scottish Womenโ€™s Aid

0800 027 1234

Scottish Womenโ€™s Aid is the lead organisation in Scotland working towards the prevention of domestic abuse. We play a vital role coordinating, influencing and campaigning for effective responses to domestic abuse.

Visit Scottish Womenโ€™s Aid Website
Cultural & Ethnic Services

Sharan

0844 504 3231

Charity providing support and advice to vulnerable women, particularly of South Asian origin, who have been or are at risk of being disowned due to abuse or persecution. They link individuals to partners, and advocate on their behalf to help manage key areas such as housing, interview skills, counselling and more.

Visit Sharan Website
Housing

Shelter

0808 800 4444

Are you homeless, have nowhere to stay tonight, are worried about losing your home in the next two months, are at risk of harm or abuse? Our helpline only gives advice on English housing law. Try Shelter Scotland or Shelter Cymru if you need advice for these areas.

Visit Shelter Website
Housing

Shelter Cymru

08000 495 495

Are you homeless in Wales, have nowhere to stay tonight, are worried about losing your home in the next two months, are at risk of harm or abuse?

Visit Shelter Cymru Website
Cultural & Ethnic Services

Sikh Helpline

0845 644 0704 / 07999 004 363

Free confidential phone counselling and email enquiry service available 24/7 for members of the community to contact regarding a range of issue including domestic abuse.

Visit Sikh Helpline Website
Cultural & Ethnic Services

Southall Black Sisters

020 8571 9595

Advice for Asian, African and African-Caribbean women.
Southall Black Sisters has attained iconic status, not just because of the longevity of our existence, but because we have played a leading role in challenging and shaping government policy on the issues facing black and minoritised women in the UK and offered an intensive and extensive service to women facing violence.

Visit Southall Black Sisters Website
Money

StepChange

0800 138 1111

We have been helping people across the UK for more than 30 years with ourย free debt advice service, guides and support.

More than 7.5 million people have changed their lives for the better with our help โ€“ and you can do the same.

We are registered with the Financial Conduct Authority and donโ€™t make money from the people we help. Any profits go back into the charity so we can carry on helping as many people as we can.

Monday to Friday, 8am to 8pm
Saturday, 8am to 4pm

Visit StepChange Website
Children

Stop it now

0808 1000 900

Our anonymous helpline, email and chat services are here for anyone with concerns about child sexual abuse and how to prevent it. We can help you if you are worried about your own thoughts, feelings or behaviour, or with any concerns about another adult or young person. You donโ€™t have to give us any identifying information, so can remain anonymous. We speak to thousands of people every year, and help them take action to protect children and young people from sexual abuse and exploitation.

Visit Stop it now Website
Mental Health, Suicide

Suicide Prevention

0800 587 0800

The National Suicide Prevention Helpline UK is a compassionate and understanding lifeline for those grappling with their mental well-being or thoughts of suicide. Our lines are open every day from 6 pm until midnight, offering a safe haven for anyone who needs someone to talk to.

Visit Suicide Prevention Website
Legal

Support Through Court

0300 081 0006

We provide a safe space for people facing court alone. Our volunteers will listen to your story, help you to problem-solve and decide next steps, source reliable legal information, explain complex procedures, complete court forms, and talk to you about how to speak in court.

Visit Support Through Court Website
Money

Surviving Economic Abuse

07767 420977

The forum is a safe and supportive space for women to share their experience of economic abuse and connect with other survivors. Users must be over the age of 18.

The forum is an online community providing peer support, which may help:

  • identify whether you are experiencing economic abuse
  • identify useful tools and resources
  • increase your confidence.
Visit Surviving Economic Abuse Website
Men's Services

Survivors UK

0808 801 0332

We support male and non-binary survivors of sexual violence, providing counselling, practical help and community on your healing journey.

Weโ€™re also here for loved ones, professionals and survivors who think our service is the right fit for them

Visit Survivors UK Website
General

The Cyber Helpline

Help for those affected by cybercrime and online harm, including cyber stalking. They offer a chatbot, online resources and guidance and if you need more help, volunteer cyber security experts are available.

Visit The Cyber Helpline Website
Animal Abuse, Fostering, Welare

The Endeavour Project

01204 20394 20842

Provides confidential pet fostering for people escaping domestic abuse across the North West of England. Endeavour ensures animals are cared for in safe, loving homes until their owners can be reunited.

Visit The Endeavour Project Website
Legal

The Law Society

Run by the Law Society, find a Solicitor is a free service for anyone looking for information about organisations or people providing legal services in England and Wales that are regulated by the Solicitors Regulation Authority (SRA).

Visit The Law Society Website
Children

The LightHouse (London Only)

0808 169 8112

The Lighthouse is a multi-agency service for children and young people who have experienced any form of sexual abuse, including exploitation. We offer a child-centred approach, providing guidance and support to help children and young people recover.

Visit The LightHouse (London Only) Website
Cultural & Ethnic Services

Vesta โ€“ Specialist Family Support CIC

07545 075 093

(Formerly known as the Polish Domestic Violence Helpline)

A national service providing support for Polish people experiencing domestic abuse living in the UK

Visit Vesta โ€“ Specialist Family Support CIC Website
General

Victim Support

0808 168 9111

Victim Support is an independent charity dedicated to supporting victims of crime and traumatic incidents in England and Wales. We provide specialist help to support people to cope and move on to the point where they feel they are back on track with their lives.

Visit Victim Support Website
Women's Service

Women & Girls Network (WGN)

0808 801 0660

We are a free service run by women, for women in London who have been affected by all forms of violence and abuse.

Visit Women & Girls Network (WGN) Website
Women's Service

Womenโ€™s Aid

Guidance on domestic abuse and aย Survivorโ€™s Handbook to download in various languages

Chat:ย http://chat.womensaid.org.uk

Visit Womenโ€™s Aid Website

This website uses cookies to enhance your browsing experience and ensure the site functions properly. By continuing to use this site, you acknowledge and accept our use of cookies.

Accept All Accept Required Only