Signposting
Why Are You Here?
You have been referred to NCDV (National Centre for Domestic Violence) for a civil protection order, which is a kind of court injunction to protect you from further abuse. You might have been referred by a police officer or someone else who is trying to support you, or you might have referred yourself.
NCDV will work with you to help you obtain this protection through the courts, but we donโt offer ongoing or emotional support. Without adding worry at an already stressful time, itโs important to understand that domestic abuse presents certain risks. When you begin taking back control of the situation abusers can act unpredictably, even violently, in an attempt to punish you or regain control. The most dangerous time is after the relationship ends.
If you feel unsafe, or if you think the abuser is likely to continue threatening, harassing or abusing you despite a protection order, or if you no longer wish to obtain a protection order, or if your case does not meet the requirements, we urge you to seek other forms of help. There are services out there who can help you consider and manage the risks so you can move on with your life safely.
In addition, recovering from the emotional impacts of domestic abuse can be tough, and many of us need some help and support with this. This is a normal response to trauma. It doesnโt make you weak or unable to cope. Support services can give you the tools to manage your own recovery so you can move forward and make a safe and happy future.
Although these are national services, they will often signpost you to services in your local area when necessary.
There are more services that might be helpful to you on ourย Partnerships page:
Filter by Category:
(Emergency Refuge) National Domestic Violence 24hr Freephone
The National Domestic Abuse Helpline website offers 24/7 free and confidential support for people affected by domestic abuse in the UK. It provides advice, live chat, and a phone helpline (0808 2000 247), helping users stay safe, understand their options, and access refuge, legal guidance, and emotional support services.
Ashiana
Specialises in helping Black and Minority Ethnic women, inย particular, women from South Asian, Turkish & Iranian communities, aged 16-30 years who are at risk of domestic and sexual violence.
Cats Protection Lifeline
Offers free, confidential cat fostering for survivors of domestic abuse, enabling people to reach safety while their cats are cared for by trusted volunteers. Operates across multiple UK regions.
Chinese Information & Advice Centre
Offers a range of advocacy and community services including women and children affected by domestic abuse. (Offers English, Cantonese & Mandarin)
Citizens Advice
Citizens Advice offers phone and webchat services.
Telephone (England): 0800 144 8848
Telephone (Wales): 0800 702 2020
Telephone (Scotland): 0800 028 1456
Webchat service
Monday to Friday, 8am to 7pm
Civil Legal Advice
You might be able to get free and confidential advice from Civil Legal Advice (CLA) as part ofย legal aidย if youโre in England or Wales.
Dogs Trust Freedom Project
Provides a free fostering service for dogs belonging to people fleeing domestic abuse. Dogs are temporarily placed with volunteer foster carers until their owners are rehoused and ready to be reunited.
East European Advice Centre
We are London based charity (reg. no. 1114607) providing information, advice and support to vulnerable Central and Eastern Europeans. We support citizens of the EU: Bulgaria, Croatia, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia, and non-EU: Ukraine, Belarus, Russia.
False Allegations Helpline
Supporting those falsely accused of Serious Criminal Offences, abuse and child neglect
FASO is a voluntary organisation dedicated to supporting anyone affected by false allegations at whatever stage of the process.
Family Rights Group
Every child should be able to be raised safely and thrive within their family. Children in the care system should have loving relationships they can turn to throughout life.
We are the leading specialist child welfare charity working to make that a reality. Unique in bringing together legal and social work expertise, advice giving, policy and campaigning, and direct work with young people and families.
Forced Marriage Unit (FMU)
he Forced Marriage Unit (FMU) is a joint Foreign, Commonwealth and Development Office (FCDO) and Home Office unit which leads on the governmentโs forced marriage policy, outreach and casework. It operates both inside the UK (where support is provided to any individual) and overseas (where consular assistance is provided to British nationals, including dual nationals).
FORWARD
(Foundation for Womenโs Health Research and Development)
We are the African women-led organisation working to end violence against women and girls. From female genital mutilation and child marriage to domestic and sexual violence, we tackle abuse and discrimination โ enabling African women and girls to have the dignity, health and equality they deserve.
Hopeline 247
For young people or concerned others. HOPELINE247 advisers want to work with you to understand why thoughts of suicide might be present. They also want to provide you with a safe space to talk through anything happening in your life that could be impacting on your or anyone elseโs ability to stay safe.
Hourglass
We are Hourglass, the only UK-wide charity dedicated to calling time on the harm and abuse of older people. At Hourglass and through our helpline, we work for safer ageing and a fairer society. Itโs time to wake up and speak out on older abuse.
IKWRO: Womenโs Rights Organisation
Helps Middle Eastern and Afghan women and girls living in the UK.ย They speak Farsi, Kurdish, Arabic, Dari, Pashto, Turkish, and English.
IMECE
The service is for Turkish, Kurdish, Cypriot Turkish, and any other Turkish-speaking women aged 18+. Our advisors work extensively with individual women to support securing positive outcomes that can contribute towards gaining, re-gaining and maintaining their self-confidence and independence. We offer advice and information services from Monday to Friday between 9.30 am โ 5.30 pm.
Imkaan
While Imkaan isnโt a direct service provider – we support, and work closely with, frontline organisations dedicated to offering the support you deserve. Weโre here to connect you to those who can help, and offer tailored and culturally specific support.
Jewish Womenโs Aid
For Jewish women and children affected by domestic and sexual violence.
Domestic Abuse Helpline:ย 0808 801 0500
Sexual Violence Support Line:ย 0808 801 0656
Karma Nirvana
We deliver training to professionals wanting to improve their understanding of Honour Based Abuse and Forced Marriage. Our training aims to raise awareness, challenge perceptions and inform you of the correct actions to take should you suspect someone is at risk. View our packages now to understand which training is best suited for your needs.
Live Fear Free Helpline – Wales
If you have experienced domestic abuse, sexual violence and/or violence against women, or are worried about a friend or relative who is experiencing any form of violence or abuse, you can call us โ itโs free, and available 24 hours a day, 7 days a week.
Local Housing
See your Council website to find your local Housing. You can contact them or present yourself as homeless at one of their offices. There is a duty of care towards victims fleeing domestic abuse under the Housing Act.
Mankind Initiative
Our confidential helpline is available for male victims of domestic abuse and domestic violence across the UK as well as their friends, family, neighbours, work colleagues and employers.
We provide an information and signposting service to men suffering from domestic abuse from their current or former wife, partner (including same-sex partner) or husband. This can range from physical violence or object throwing to abuse such as constant bullying or insults.
Menโs Advice Line
Menโs Advice Line Information Hub
The Information Hub was created to help you find contacts to your local male victimโs domestic abuse service, access refuges / safe houses for male victims, and find a range of services offering specialised support for other areas of need including housing and homelessness, immigration, mental health and wider.
Migrant Help
Here at Migrant Help, we exist to protect people affected by displacement and exploitation, helping them thrive as individuals and recover from their trauma. We support those most in need and least likely to find support elsewhere, whilst aiming to bridge community gaps and bring services and support together.
Muslim Womenโs Network Helpline
National specialist faith and culturally sensitive service offering, support, guidance and referrals, and offer casework in some circumstances. They also offer support to men.
Text:ย 07415 206 936
National Debtline
National Debtline offers phone and webchat services in England and Wales.
Monday to Friday, 9am to 8pm
Saturday, 9:30am to 1pm
National Domestic Violence 24hr Freephone Helpline
As a woman fleeing domestic abuse, you may want to access specialist refuge accommodation. The Helpline can help you find a refuge vacancy for you and your children; call us for more information. We can also support you to find other specialist services in your community, which can provide support whether or not you have left your partner.
National LGBT+ Domestic Abuse Helpline (managed by Galop)
Mondayย toย Fridayย 10am โ 5pm, Wednesday andย Thursday 10am โย 8:00pm
National Offender Management Service (NOMS) Victim Helpline
If you have unwanted contact from a prisoner or are worried about their release.
Email: victim.helpline@nomsgsi.gov.uk
National Stalking Helpline
Guidance and information to anybody currently or previously affected by stalking.
Email: advice@stalkinghelpline.org
NRPF Network
The No Recourse to Public Funds (NRPF) Network safeguards the welfare of destitute families, adults and care leavers who are unable to access benefits due to their immigration status.
Paladin
Paladin is a trauma-informed service established to assist high-risk victims of stalking in England and Wales. Independent Stalking Advocacy Caseworkers (ISACs) assist high-risk victims of stalking.
Police
Historical incidents can also be reported. Call 101 for non-emergency enquiries
If you have a hearing or speech impairment, use the textphone service on 18001 101
Project 17
works to end destitution among migrant families with no recourse to public funds. We work with families experiencing exceptional poverty to improve their access to local authority support. We believe that all children have the right to a home and enough to eat, regardless of their parentsโ immigration status. To achieve our vision, we provide advice, advocacy and support for individuals. We build capacity in other organisations and we campaign for the improved implementation of statutory support.
RCJ Advice
Originally established to assist those at the Royal Courts of Justice who couldnโt afford legal advice, we now provide support across England and Wales. Our services include legal aid in housing and family, FLOWS for domestic abuse survivors, miscarriage of justice support, child contact services, immigration consultancy, and housing loss prevention at Central London County Court.
Refuge โ Secure Your Tech
Abusers may use technology to control, harass or intimidate you. We empower survivors to secure their tech and take back control of their lives.
Refuge4Pets
Supports people in Devon and Cornwall escaping domestic abuse by providing specialist fostering for any pet type โ dogs, cats, or small animals. The service removes a key barrier to safety and recovery for survivors.
Revenge Porn Helpline
Supporting adults (18+) who are experiencing intimate image abuse, also known as, revenge porn.
Email:ย help@revengepornhelpline.org.uk
RSPCA
Provides advice, education and reporting routes for cruelty and neglect cases, with links to local branches.
Samaritans
Samaritans is the charity that prevents suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen. People calling for change with those who need to listen. People who’ve been there before with those struggling now.
Scottish Womenโs Aid
Scottish Womenโs Aid is the lead organisation in Scotland working towards the prevention of domestic abuse. We play a vital role coordinating, influencing and campaigning for effective responses to domestic abuse.
Sharan
Charity providing support and advice to vulnerable women, particularly of South Asian origin, who have been or are at risk of being disowned due to abuse or persecution. They link individuals to partners, and advocate on their behalf to help manage key areas such as housing, interview skills, counselling and more.
Shelter
Are you homeless, have nowhere to stay tonight, are worried about losing your home in the next two months, are at risk of harm or abuse? Our helpline only gives advice on English housing law. Try Shelter Scotland or Shelter Cymru if you need advice for these areas.
Shelter Cymru
Are you homeless in Wales, have nowhere to stay tonight, are worried about losing your home in the next two months, are at risk of harm or abuse?
Sikh Helpline
Free confidential phone counselling and email enquiry service available 24/7 for members of the community to contact regarding a range of issue including domestic abuse.
Southall Black Sisters
Advice for Asian, African and African-Caribbean women.
Southall Black Sisters has attained iconic status, not just because of the longevity of our existence, but because we have played a leading role in challenging and shaping government policy on the issues facing black and minoritised women in the UK and offered an intensive and extensive service to women facing violence.
StepChange
We have been helping people across the UK for more than 30 years with ourย free debt advice service, guides and support.
More than 7.5 million people have changed their lives for the better with our help โ and you can do the same.
We are registered with the Financial Conduct Authority and donโt make money from the people we help. Any profits go back into the charity so we can carry on helping as many people as we can.
Monday to Friday, 8am to 8pm
Saturday, 8am to 4pm
Stop it now
Our anonymous helpline, email and chat services are here for anyone with concerns about child sexual abuse and how to prevent it. We can help you if you are worried about your own thoughts, feelings or behaviour, or with any concerns about another adult or young person. You donโt have to give us any identifying information, so can remain anonymous. We speak to thousands of people every year, and help them take action to protect children and young people from sexual abuse and exploitation.
Suicide Prevention
The National Suicide Prevention Helpline UK is a compassionate and understanding lifeline for those grappling with their mental well-being or thoughts of suicide. Our lines are open every day from 6 pm until midnight, offering a safe haven for anyone who needs someone to talk to.
Support Through Court
We provide a safe space for people facing court alone. Our volunteers will listen to your story, help you to problem-solve and decide next steps, source reliable legal information, explain complex procedures, complete court forms, and talk to you about how to speak in court.
Surviving Economic Abuse
The forum is a safe and supportive space for women to share their experience of economic abuse and connect with other survivors. Users must be over the age of 18.
The forum is an online community providing peer support, which may help:
- identify whether you are experiencing economic abuse
- identify useful tools and resources
- increase your confidence.
Survivors UK
We support male and non-binary survivors of sexual violence, providing counselling, practical help and community on your healing journey.
Weโre also here for loved ones, professionals and survivors who think our service is the right fit for them
The Cyber Helpline
Help for those affected by cybercrime and online harm, including cyber stalking. They offer a chatbot, online resources and guidance and if you need more help, volunteer cyber security experts are available.
The Endeavour Project
Provides confidential pet fostering for people escaping domestic abuse across the North West of England. Endeavour ensures animals are cared for in safe, loving homes until their owners can be reunited.
The Law Society
Run by the Law Society, find a Solicitor is a free service for anyone looking for information about organisations or people providing legal services in England and Wales that are regulated by the Solicitors Regulation Authority (SRA).
The LightHouse (London Only)
The Lighthouse is a multi-agency service for children and young people who have experienced any form of sexual abuse, including exploitation. We offer a child-centred approach, providing guidance and support to help children and young people recover.
Vesta โ Specialist Family Support CIC
(Formerly known as the Polish Domestic Violence Helpline)
A national service providing support for Polish people experiencing domestic abuse living in the UK
Victim Support
Victim Support is an independent charity dedicated to supporting victims of crime and traumatic incidents in England and Wales. We provide specialist help to support people to cope and move on to the point where they feel they are back on track with their lives.
Women & Girls Network (WGN)
We are a free service run by women, for women in London who have been affected by all forms of violence and abuse.
Womenโs Aid
Guidance on domestic abuse and aย Survivorโs Handbook to download in various languages
Chat:ย http://chat.womensaid.org.uk