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    “It Doesn’t Stop at the Front Door”: Why Domestic Abuse Is a Workplace Issue Too

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    “It Doesn’t Stop at the Front Door”: Why Domestic Abuse Is a Workplace Issue Too

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    Shared by Jon Chappell, National Centre for Domestic Violence (NCDV)

    Chloe (name changed) told us:
    “I used to believe that when I left home for work, I was escaping, if only for a few hours. At my desk, surrounded by emails and deadlines, I thought I could breathe again but I was wrong, domestic abuse doesn’t stay at home. It follows you into your office, your inbox, your commute,
    your every anxious glance at your phone”.

    At the National Centre for Domestic Violence (NCDV), we hear stories like Chloe’s every day.

    Stories that reveal a truth many workplaces still don’t see, domestic abuse doesn’t end when the workday begins. The workplace isn’t always a safe place.

    Chloe continues “My abuser knew where I worked. They would call my office dozens of times a day. When I stopped answering, they emailed. When I stopped replying, they showed up. Sometimes they’d sit in the car park, waiting for me to leave”.

    Research shows this isn’t unusual.

    According to the Trade Union Congress (TUC), over 1 in 10 survivors say their abuser has harassed them at work through calls, messages, or visits. Nearly half report that their abuser has turned up at or near their workplace; and in 16% of cases, the abuser even works in the same place. Imagine the fear of knowing your abuser could walk past your desk at any moment. Abuse affects performance, but it’s not about “poor work”. Chloe said “When I started missing deadlines or calling in sick, I felt guilty. I told myself I just wasn’t trying hard enough but I was
    trying I was surviving”.

    Domestic abuse drains everything: your focus, your confidence, your energy. Nine out of ten survivors say it affects their ability to work. Half have had to take time off. Some lose their jobs entirely, not because they lack ability, but because they’re living in crisis.
    For many, work could be a lifeline, a place of routine, stability, even safety, but only if the workplace recognises what’s happening.

    Why employers need to act

    Domestic abuse is not just a personal issue; it’s a workplace risk. When an abuser targets a partner at work, it can endanger not only that individual but colleagues, security staff, and even customers, ignoring the signs isn’t neutral, it’s unsafe. Yet, research shows that only around 5% of UK employers have a formal domestic abuse policy. That means most organisations are unprepared to respond, even when the warning signs are clear. Employers have a legal and moral duty of care and they can make the difference between silence and safety.

    What employers can do right now

    At NCDV, we urge every workplace to take three simple steps:

    Create a clear domestic abuse policy

    It should include procedures for confidential disclosures, safety planning, and signposting to professional support.

    Train managers and HR teams

    Many employees will only ever tell their line manager. Make sure that person knows how to respond with compassion and awareness not suspicion or disbelief. Put up posters, post intranet messages, and encourage team discussions, all this can signal to survivors that help is available and to perpetrators that the workplace takes abuse seriously.

    A message to survivors

    If you’re reading this and some of it feels too close to home, you’re not alone. You are not to blame for the abuse. You deserve safety and support, both at home and at work and you can find more information on the NCDV website support organisations here: Partnerships – NCDV

    A Final thought

    Domestic abuse thrives in silence — and the workplace has a powerful voice. When employers choose to see, listen, and act, they don’t just protect their staff, they help save lives, and show that domestic abuse does not work for them.

     

    Sources:
    ONS blog 16/5/25 providing a better understanding of domestic abuse.
    TUC Support in the workplace for victims 5/10/20
    EIDA – Role of the Employer
    British safety council – Domestic Abuse Why it is your business 1/12/23

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    By Fiona Bawden, Times Online (8th May 2007)

    “Steve Connor, a student at City Law School, is a man on a mission. Six years ago he was a fairly directionless 27-year-old. Today, as well as taking the Bar Vocational Course, he is chairman of the National Centre for Domestic Violence, a ground-breaking organisation that he dragged into existence after a friend could not get legal help to protect her from an abusive partner.

    Connor’s route to the Bar has been circuitous. In 2001 he returned from a year in Australia (he says that he would not dignify describing it as a gap year), and took a job as a process server in South London. The job (“I just saw it advertised in the paper”) was not quite as dull as it sounds. On one occasion he was threatened with a machete, on another, he was nearly stabbed by a man he had arranged to meet on Clapham Common to serve with a non-molestation order: “He’d seemed really friendly on the phone…”

    The turning point in his life came when a friend, who was being abused by her partner, turned to him for support. Connor went with her to the police. She did not want to press criminal charges so the police suggested that she visit a solicitor to take out a civil injunction. “We must have seen 12 solicitors in a morning. We just went from one to the next to the next to the next. Everyone was very eager to help until we sat down to fill in the forms for the legal aid means test,” he says. The woman, who had a small child, did not qualify for public funding. But, Connor says, her financial situation as it appeared on paper did not bear any relation to her financial situation in reality. “She had a part-time job and she and her partner owned their home. Yet she didn’t have any money. Her boyfriend was very controlling and controlled all the money; he kept the chequebooks and didn’t let her have access to the bank account.”

    The injustice of the situation got under Connor’s skin. “I just couldn’t believe that there was no help available to people who did not qualify for public funds but could not afford to pay.

    I just kept feeling that this must be able to be sorted if only someone would address it.”That “someone” turned out to be him.

    In 2002, thanks entirely to Connor’s doggedness, the London Centre for Domestic Violence was formed. It started out with him and a friend, but is now a national organisation, covering 27 counties, and has helped approximately 10,000 victims last year to take out injunctions against their partners.

    NCDV now has nine full-time staff, 12 permanent volunteers and has trained over 5000 law and other students as McKenzie Friends to accompany unrepresented victims into court. We have also trained over 8000 police officers in civil remedies available regarding domestic violence. The National Centre for Domestic Violence (NCDV) has branches in London, Guildford and Manchester and is on track to have branches in 16 areas within the next two years.

    NCDV specialises exclusively in domestic violence work and could be characterised as a cross between McDonald’s and Claims Direct. The high degree of specialisation means that its processes are streamlined: clients can be seen quickly and the work is done speedily and cheaply. “Sometimes, we will have one of our trained McKenzie Friends at a court doing 10 applications in one day,” Connor says.

    Clients are not charged for the service. NCDV staff take an initial statement: clients who qualify for legal aid are referred to a local firm; those that don’t get free help from the centre itself. It runs on a shoestring, heavily reliant on volunteers and capping staff salaries at £18,000 a year.

    Steve expects to qualify as a barrister this summer and hopes that having a formal legal qualification will give the centre added clout. “We are already acknowledged as experts and consulted at a high level, so I thought it would be helpful if I could back that up by being able to say I’m a barrister,” he says. He is just about to complete a one-year full-time BVC course at the City Law School (formerly the Inns of Court Law School) and, all being well, should be called to the Bar in July. Although Connor sees his long-term future as a barrister, he says that he has no immediate plans to practise. “I want to get NCDV running on a fully national level. Then I may take a step back and have a career at the Bar.”