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Tag: Mark Groves

Changes at the top of The National Centre for Domestic Violence
Changes at the top of The National Centre for Domestic Violence

Dr Steve Connor OBE, founder of The National Centre for Domestic Violence, becomes NCDV Chair as the organisation restructures to face today’s challenges. With growing numbers of referrals from the police and other agencies nationally and the ongoing obstacles and threats to access to justice for those needing to protect themselves and their families, NCDV…

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NCDV launches ASSIST Process Serving
NCDV launches ASSIST Process Serving

Serving the order is one of the most important processes in obtaining protection from a non-molestation order. If the order is not served or not served correctly then it affords the victim no protection whatsoever and in some cases could put them in more danger. Orders not served correctly if breached will not be pursued…

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NCDV wins Toast of Surrey award
NCDV wins Toast of Surrey award

Now in their eighth year, the awards run by the Surrey Advertiser mark the success of organisations, both large and small, that help give Surrey its reputation for being the engine room that drives the nation. NCDV were nominated for Mental Health and Wellbeing showing continued support of their staff, reducing work related stress and promoting emotional health…

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Equality, Diversity and Human Rights
Equality, Diversity and Human Rights

NCDV takes seriously their obligations on equality, diversity and human rights they do not discriminate in any way ensuring that their services are available to everyone. Part of their monitoring process is to collect data which has traditionally been done as an anonymous feedback form completed by the victim and then returned using a freepost envelope to NCDV. Today…

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Free Training
Free Training

NCDV completes over 2000 free training sessions across the country every year to all agencies and police forces. Training sessions have traditionally been given at the agencies offices to audiences of 3 or more. Over the last year NCDV have hosted a number of large training events that allow the smaller agencies to meet with other…

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App Outstrips Telephone
App Outstrips Telephone

For the first time NCDV saw the number of app referrals overtake traditional referrals via the telephone during March. Referrals by the app which is available on the iphone, Android and Windows phones have been increasing every month since its release in 2012 but never has NCDV seen the number outstrip the normal telephone referral channel.…

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NCDV host national training days
NCDV host national training days

NCDV have arranged for their training sessions to be presented at three venues across the country. Traditionally NCDV take their training direct to the police and agencies but demand has created the necessity to hold bigger events. Mark Groves, Head of Operations said ” A couple of years ago we held a number of large training…

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Record numbers use online referral system
Record numbers use online referral system

Statistics produced for January show that the highest number of referrals have come to NCDV through their app and online referral system REFERDIRECT. NCDVs award winning app and referral system is completely unique and received the highest ever usage during January 2016. Fueled by an up uptake by the police and agencies in embracing the…

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NCDV trial voice recognition software
NCDV trial voice recognition software

The National Centre for Domestic violence has won many awards for the service they give to victims of domestic violence and abuse and in particular the speed of the service they offer. Mark Groves, Head of Operations at NCDV said, “We are totally committed to offering the best but also the fastest protection to victims and…

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Modern Law Awards
Modern Law Awards

NCDV have received a commendation from the Modern Law Awards for the Best Use of Technology. Hosted by Jimmy Carr at the prestigious Hurlingham Club in South London the Modern Law Awards were launched to celebrate and identify sparkling talent and success in the modern legal services arena. ​These exclusive awards reflect the ever-increasing reorganisation, new…

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