News

NCDV wins global outstanding app award

The Global Business Excellence Awards pride themselves on having a large panel of independent expert judges who select winners according to strict criteria for each category and sector; focussing on financial results, innovation, customer, employee, investor and community benefits. The Global Business Excellence Awards judges said: Commenting on the National Centre for Domestic Violence, the winner in the Outstanding App category, the…read more →

NCDV finalist for prestigious Law Society Excellence award

Each year the Law Society recognizes organisations and individuals that provide excellence in the services surrounding the provision of legal services. The National Centre for Domestic Violence has been shortlisted as a finalist for the Law Society Excellence in Client Service award. This award celebrates commitment and service in client care. Mark Groves, Head of Operations said “This is fantastic news, our…read more →

Courts are set to close.

91 courts are set to close if the parliamentary under-secretary of state for courts and legal aid, Shailesh Vara has his way. http://www.bbc.co.uk/news/uk-33549588 Many closures will directly effect applications for protective injunctions for victims of domestic violence and abuse, previous closures have left victims having to travel for hours to get to their nearest courts and this will only make matters worse. Mark…read more →

NCDV commits to 0800 freephone number

Changes to Ofcom regulations that recently came into force have  completely confused NCDV’s callers. NCDV’s incoming number is a very memorable 0844 8044999 and the caller was charged 5p, now Ofcom have specified that the callers service provider can charge whatever they like on top the 5p for calls made from mobile handsets and they are. The situation is now so complicated…read more →

Highest use of app

June saw the highest number of Refer Direct referrals from agencies and the police via the online website and the app to NCDV. Since the Refer Direct process was instigated it has rapidly become the preferred method of referral for victims of domestic violence and abuse especially with the police. Mark Groves, Head of Operations said ” Our referral process…read more →

NCDV finalists in Mobile Innovations Awards

NCDV are finalists in the Mobile Innovations Awards 2015. Our victim referral system that includes our web site referdirect.uk.net and our mobile cross platform app has been recognized as a technological innovation. The Mobile Innovations Awards is THE award to win to prove excellence, innovation, imagination and flair. The awards pays tribute to those who are pushing the boundaries of…read more →

MET distribute app

The London MET have authorised for NCDV’s referral app to be distributed across the entire force. Over 600 officers are now able to download the APP to their MET issued devices. The app works across ipads. iphones, Android and Windows devices and provides an easy solution to refer victims of domestic violence to NCDV to obtain a Non Molestation Order….read more →

MET Diamond Group

NCDV have been asked to sit on the DA Reference Group panel that influences the DA Diamond Group. The DA Diamond Group chaired by ACPO lead DAC Mark Simmons provides strategic direction for policing Domestic Abuse within London. Head of Operations Mark Groves said after the initial meeting of the DA Reference Group last week “I think this group is…read more →

App now on Windows Phones and Tablets

NCDV have updated their referral App to comply with Windows Phones and tablet requirements. The App was first launched on the i-Phone in July 2012, due to popular demand a quick revision to include Android was completed and now it is fully compatible with Windows. Mark Groves NCDVs’ Head of Operations said ” We now get over 1500 referrals through…read more →

NCDV win award

NCDV receive award for best Customer Focus. This award recognises an organization that seeks to engage with their clients, with a focus on listening to and providing the support they need. The BIZ awards are open to companies, charities, community interest and not for profit organisations, who compete across nine different sectors and are a recognition of best practice and success in…read more →