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Category: Technology

Mark Groves CEO speaks to BBC Radio 5 Live
Mark Groves CEO speaks to BBC Radio 5 Live

Extract from the BBC website, the full article can be found here Domestic abuse victims in England have been unable to get emergency court orders stopping their abusers from harming them, an organisation has said. The National Centre for Domestic Violence said 6,000 victims were denied free legal representation last year. Legal Aid applicants for…

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David Lidington needs to take a good hard look at what organisations in this sector are doing, how they are being funded and how real people are affected by cuts
David Lidington needs to take a good hard look at what organisations in this sector are doing, how they are being funded and how real people are affected by cuts

“David Lidington needs to take a good hard look at what organisations in this sector are doing, how they are being funded and how real people are affected by cuts” Responding to The Guardian’s article, Mark Groves, CEO said “Year on year we see a rise in the number of victims who cannot obtain Legal…

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App update
App update

NCDVs award winning app has now been updated. NCDV’s online referral system Refer Direct has a mobile app version that has won a number of awards. The 2017 update is now available across all platforms and is available for download. The main changes are increased security and a simpler interface. Download here        …

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NCDV launches ASSIST Process Serving
NCDV launches ASSIST Process Serving

Serving the order is one of the most important processes in obtaining protection from a non-molestation order. If the order is not served or not served correctly then it affords the victim no protection whatsoever and in some cases could put them in more danger. Orders not served correctly if breached will not be pursued…

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App Outstrips Telephone
App Outstrips Telephone

For the first time NCDV saw the number of app referrals overtake traditional referrals via the telephone during March. Referrals by the app which is available on the iphone, Android and Windows phones have been increasing every month since its release in 2012 but never has NCDV seen the number outstrip the normal telephone referral channel.…

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Record numbers use online referral system
Record numbers use online referral system

Statistics produced for January show that the highest number of referrals have come to NCDV through their app and online referral system REFERDIRECT. NCDVs award winning app and referral system is completely unique and received the highest ever usage during January 2016. Fueled by an up uptake by the police and agencies in embracing the…

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NCDV trial voice recognition software
NCDV trial voice recognition software

The National Centre for Domestic violence has won many awards for the service they give to victims of domestic violence and abuse and in particular the speed of the service they offer. Mark Groves, Head of Operations at NCDV said, “We are totally committed to offering the best but also the fastest protection to victims and…

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Modern Law Awards
Modern Law Awards

NCDV have received a commendation from the Modern Law Awards for the Best Use of Technology. Hosted by Jimmy Carr at the prestigious Hurlingham Club in South London the Modern Law Awards were launched to celebrate and identify sparkling talent and success in the modern legal services arena. ​These exclusive awards reflect the ever-increasing reorganisation, new…

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NCDV win Law Society award.
NCDV win Law Society award.

The best legal professionals gathered at the Hilton Hotel Park Lane for the annual Law Society Excellence Awards. The awards recognise extraordinary firms and individuals across England and Wales in areas such as pro bono, marketing and communications, diversity, client service, business, and human rights. There were nine winners in the firms categories and seven winners…

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NCDV win innovation award
NCDV win innovation award

NCDV win the Mobile Innovations Award for the Best User Experience on Mobile. Their victim referral system that includes the referdirect.uk.net web site and mobile cross platform app has been recognized as a leader in innovation. The Mobile Innovations Awards is THE award to win to prove excellence, innovation, imagination and flair. The awards pays tribute to…

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